~~;!~;'l~Department of Library and Information Science~.~ALAGAPPA UNIVERSITY(A State University Re-accredited with "A" Grade by NAAC)KARAIKUDI - 630 003

In Association With

Raja Rammohun Roy Library Foundation

Proceedings of the National Conference on Information for All:

Changing Role of Public Libraries in Digital India Initiatives

2nd & 3rd September, 2016

EditorsDr. S. ThanuskodiDr. R. JeyshankarDr. A.M. Venkatachalam

Associate EditorsMrs. K.S. KalyaniMr. A. VellaichamyDr. P.MurugiahDr. M.N. VenkatesanDr. U. Pramanathan

2016

ational Conference Proceedings

Information for All: Changing Role of Public Libraries in Digital India Initiatives

Published by:Department of Library and Information ScienceAlagappa Universitv,Karaikudi - 630 003, India.

ISBN: 978- 81- 9259-749- 2

© Department of Library and Information Science, Alagappa University,Karaikudi, 2016

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USAGE OF INTERNET ACCESS BY STAFF AND STUDENTS OF FIRST GRADE COLLEGES AT BANGALORE CITY

Lokeshanaik & Dr. Kishore Kumar,S.

Abstract:The Internet is the global system of interconnected computer networks that use the Internet protocol

suite (TCP/IP)to link billions of devices worldwide. It is a network of networks that consists of millions of private,public, academic, business, and government networks of local to global scope, linked by a broad array of electronic,wireless, and optical networking technologies. The Internet carries an extensive range of information resourcesand services, such as the inter-linked hypertext documents and applications of the World WideWeb (WWW), electronic mail, telephony, and peer-to-peer networks for file sharing.

A well-structured questionnaire was distributed among the 90 teachers and students of the five collegesin the Bangalore city. Out of which 80 questionnaires were received back duly filled in. The response rate was 72per cent. The study revealed that the level of student's access to the Internet was low and the major reason wasthat at the time of the study, computers with Internet facilities 'were inadequate. The findings also revealed thatthe rate of Internet use was more among the teachers and students of Commerce and Science faculty as comparedto the faculty of Arts. However, majority of the students expressed their interest in the use of Internet and itsresources and were enthusiastic in improving their skills in the use of the Internet. The study recommends theprovision of more computers with Internet facilities, better access speed, and providing more orientation/trainingprogrammes in the use of Internet in these institutions.

Keywords: Internet, Email, Network.

Introduction

In today's world internet has grown immensely over the years in this landscape, internet is considered asan affluent sources of information. The potential impact of this technology an academic and research scenario isnot an exception, as it greatly affects the teaching and research environment in higher education system. In thepresent situation higher education is bound to opt for the unavailable shift from culture of print to a culture ofdigital technology affects the teaching learning and research but also the whole of higher education

The college libraries are currently largely committed to the use of electronic information resources, because theyare required to provide high quality services to large number of faculty and students. Who must accessto informationservices which in practical terms can now only be provided with the aid of electronic information resources. Usersto know their level of awareness about available electronic information resources, which support their day todayactivities.

OBJECTIVES

The study was conducted with the following specific

Objectives:

• To study the use of Internet by the teachers and students in the degree college under study.

• To identify the different purposes of using Internet by the academic community.

• To identify the constraints encountered by the respondents while using the Internet.

• To assessthe satisfaction level of the Internet facilities provided by the under graduate colleges understudy.

• To suggest ways of providing better Internet servicesto the users.

METHODOLOGY

The five under graduate colleges of Bangalore.citv having arts, commerce, and science faculties were selected forthe study and were visited personally by the investigator to collect data from the respondents. A total sample of90,55 teachers and 35 undergraduate students, was taken up forthe study. For sampling, random sampling processwas followed for data collection. The teachers and students were randomly selected, in equal proportion, fromthe science, humanities, and commerce faculties. Out of 90 questionnaires, 80were duly filled and returnedaccounting to 72 per cent. The data collected from the teachers and students was further computed and interpreted

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National Conference on Informationfor all: Changing Role of Public Libraries in Digital India Innovatives (NCIFA)

using simple statistical techniques like frequency, percentages as well as other statistical tools such as weightedmean and standard deviation to analyses the data.

SCOPEAND LIMITATIONSOF THE STUDY

The research study is confined to the colleges in the Bangalore city having permanent affiliation from theBangaloreUniversity all the combination of Science, Arts and Commerce faculty. The following colleges were selected for thestudy:

1. Government First Grade College, Kadugudi, Bangalore2. MLA Academy of Higher Education learning, Malleshwaram3. Maharani Arts, Commerce and management College, Bangalore4. Government Science College, Bangalore5. Government Arts College, Bangalore

ANALYSIS

Characteristics of Study Population

Table 1. Status and sex-wise respondents

StatusNo. of

PercentageNo. of male No. of female

responses respondents respondentsTeachers . 50 62.5 30 20Students 30 37.5 20 10

80 100 50 (62.5) 30(37.5)Table 1 shows that more than one-third, 62.5% of study population comprised teachers, and30 (37.5 percent) students. The respondents comprised 50(62.5 per cent) males and 30 (37.5 per cent) females.

Internet UseTable 2. Faculty-wise breakup of the respondents showing internet use

FacultyNo. of respondents

No. of respondentsTotal

using the Internetnot using the

respondentsInternet

Arts 10(16.12%) 05(27.77%) 15(18.75%)Commerce 20(32.25%) 05(27.77%) 25(31.25%)Science 32(51.61%) 08(44.44%) 40(50.00%)

62(100) 18(100) 80(100)

Table 2 shows that of the total 80 respondents, 62 used Internet. To ascertain the Internet use by theteachers and the students, a faculty-wise breakup of the respondents is shown in Table 2. It shows thatfluctuation in the use of Internet among different faculties. Nearly half (27.77 per cent) of the arts faculty didnot used the Internet, while among the science faculty only 27.77 per cent of the respondents were non-users of the Internet. Among the Internet users, it was found that 32.25 per cent of the commerce facultyand 51.61 per cent of the science faculty were Internet users while only 16.12 per cent of the arts facultieswere Internet users. 18 (22.5 per cent) respondents, who were not using the Internet, were further queriedto understand the reasons for their not using the Internet.

Table 3. Reasons for not using internet by the respondents

Reasons for not using,.

No. of responses PercentageNo interest 5 27.77%Need training 2 11.11%Do not feel it necessary 2 11.11%No proper Internet facility in the institution 6 33.33%Other reasons (e.g. language problem, etc.) 3 16.66%Total 18 100%

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Xauonat Conference on Information for 011_Changing Role of Public Libraries in Dtgitul lndia lnnovatives (Ne] FA)

Table 3 shows that 22.5 per cent of the respondents did not used the Internet because they needed training,27.77 per cent had no interest in using it whereas 33.33 per cent were not using since the institution was nothaving proper Internet facility. Also, 11.11 per cent of the respondents did not felt its necessity and 16.66 percent had other reasons such as language-related problems, etc.Experience of Internet UseTable 4 shows that out of the 62 Internet users, 20.80% of the respondents were using Internet for more thanfour years. Whereas 19.35 per cent of the academic community were using it for 1-2 years and 20.80 per centwere using Internet for 2-4 years. Rests of the respondents were using it for less than a year. The analysisindicates that half of the respondents were using Internet on an average for more than 2 years

Years No. of responses Percentage0-6 Months 5 8.06%6-1 Year 12 19.35%1-2 Years 13 20.96%2-4 Years 16 -. 20.80%4 and above years 16 20.80%Total 62 100%

Frequency of Internet UseFrequency of Internet

No. of responses PercentageUseDaily 15 24.19%2-3 times a week 20 32.25%2-3 times a month 20 32.25%Once in a month 05 08.06%Total 62 100%

Purpose Frequency %Finding relevant information 60 96.77Accessing online journals 53 85.48E-mail 58 . 93.54Research work 59 95.16Searching Job opportunity 43 69.35

General information 35 56;45

Social networking 43 69.35E-books 44 70.96

To access the frequency of using the Internet services, the time was classified into four different categories:daily, 2-3 times a week, 2-3 times a month, and once in a month. It was found that 32.25 per cent usedInternet 2-3 times a week and month, respectively and 24.19 per cent of the academic community used itdaily. The analysis clearly indicates that on an average majority of the respondents used Internet once in aweek and month.Purpose of Internet Use

Table 4 shows the different purposes for whichthe respondents used the Internet. Table 4 showsthat60(96.77 per cent) of the respondents used Internet 'tofinding related information', 85.48 per cent usedforaccessing online journals, 93.54 per centfor 'communication' mainly through e-mail, 95.16 per centfor'their research work and almostequal percentages (69.35 per cent, 69.35 per cent and42.2 per cent) for'searching jobs and social networking 70.96 per cent fore-books Itisencouraging to note that therespondents were makingmaximum use of the Internet and were aware of itsbenefits for educationalpurposes as well as otherpurposes.

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National Conference on Information for all: Changing Role of Public Libraries in Digital India Innovatives (NCIFA)

Problems Encountered in Using InternetProblems encountered while Internet

Frequency %ServicesSlow Internet access speed 62 100Too long to view/download 59 95.16Electricity failure 57 91.93Difficulty in finding relevantinformation 56 91.35limited number of computers 53 85.48Important sites in subject areanot known

,55 88.70

Time slot insufficient 54 87.09Internet connectivity always off 53 85.48Poor computer using skills 52 83.87

The respondents were asked to state whether they faced any problems (constraints) while using the Internet. Itwas observed that, 100 per cent encountered difficulties while using slow Internet access speed. In continuationof the query on whether they faced any problems in the use of the Internet.

CONCLUSION AND SUGGESTIONS

Based on the findings of tbe study, the following suggestions are recommended to improve the use of Internetamong the teachers and the undergraduate students of the Mangalore city colleges:

• There is a need for extensive training programme organized at regular intervals so that all categories ofusers can improve their proficiency in the use of the Internet.

• The Internet and allied technologies should be included in the curriculum.• More computers with latest specifications are required in the library as well as the computer centre.• To solve the slow downloading problem, the colleges should acquire high speed Internet connection with

maximum bandwidth.• Information regarding the popular and the latest websites with their addresses should be displayed on

the notice board in the library and in the computer centre.• Printing facility should be provided so that the users can get printout of their study materials and other

important documents.• The Internet facility should be familiarized to all.

References:

1. https://en.wikipedia.org/wiki/lnternet

2. Asemi, A. Information searching habits of Internet users: A case study on the Medical Sciences Universityof Isfahan, Iran. Webology, 2(1). http://www.webology.ir/200~v2nl/a10.html(accessed on 30June 2016).

3. Tubin, Dorit (2007). When ICT meets schools: differentiation,complexity and adaptability. Journal ofEducational Administration,45(1), 8-32.

4. KhaiserNikam and Promodini, B.(2007). Use of e-journals anddatabases by the academic community ofuniversity of Mysore: asurvey. Annals of Library and Information Studies 54(1)19-22.

5. Kishor Kumar and LokeshaNaik (2014) Use Pattern of Information Resources by citizens in public library:A casestudy of District central library, Tumkur, Karnataka: International Journal of Library and InformationStudies, 4(4) Oct-Dee, 2014, 17-23.

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