lead & learning
TRANSCRIPT
LEAD & Learning
Learning
Focus on Hard Skill and Knowledge
LEAD Focus on
Soft Skills and Attitude
LEAD Focus on
Soft Skills and Attitude
Principles Purpose
LEAD Program Design
Purpose
Personal Needs
Team Value and Needs
Organization Needs
Individual development for organizational performance
Trigger for inner journey
Team flow support
LEAD Principles
Aligned to operational plan Continuous customized program
for specific target group Aligned to entity strategic plan
LEAD Program
Design
Needs Assessment
Program Design
Delivery and Evaluation
LEAD is supporting an individuals inner journey.
Needs Assessment
Leadership that is needed in country/region AIESEC entity exists
Definition of specific type of behaviors you want to see and drive in your country or region.
Define direction for organization Behaviors you want to drive in your AIESEC entity based on strategies you have for your term (example: I want to grow 100% = I need people action oriented and ambitious)
Customer feedback Define what your people need based on NPS comments or sensing among membership (phone calling survey among target group to sense expectations and needs)
Target group choice TMP, TLP, LCP, LCVP choice based on needs and your capability
Program Design
Leadership that is needed in country/region AIESEC entity exists
Definition of specific type of behaviors you want to see and drive in your country or region.
Define direction for organization Behaviors you want to drive in your AIESEC entity based on strategies you have for your term (example: I want to grow 100% = I need people action oriented and ambitious)
Customer feedback Define what your people need based on NPS comments or sensing among membership (phone calling survey among target group to sense expectations and needs)
Target group choice TMP, TLP, LCP, LCVP choice based on needs and your capability
Delivery
Timeline Consider calendar of: Exchange, Recruitments, Conferences, Holidays and academic calendar
Way of delivery How I am able to deliver content that I planned for LEAD? Possible ways: Global Learning Environment- for example, conference, newsletters, presidents meetings, network meetings, webinars etc.
Person responsible for delivery Who will deliver each part of LEAD program?
Evaluation
Check points with KPIs
Feedback of participants NPS Sensing among membership
EXAMPLE of LCP LEAD
Timeline Outer Journey Attitude & soft skills (Inner journey stimulation)
LEAD delivery
Pre-term
Team selection Transition Vision, team
purpose, strategic focus
Team forming
Purpose – driven: Who am I?
Attitude for facilitation Self awareness Trust Building Leadership core
understanding
Who? Externals or MCP How? (Channels) President's meetings
(pre-term); Learning circles Coaching call (by
externals) Important Reminder: follow up for
continues process
Q1
Start to build the LC Team Storming Failures Operation Execution
Culture Building skills Leadership stand Empathy Self awareness Proactive learner
attitude Authenticity
Timeline Outer journey Attitude and soft skills (inner journey stimulation)
Q2
Team Storming/ norming Operational peak Re-allocation membership Succession planning
Q3
Successor planning & election Re-planning Norming/ Performing Realization crisis Resilience
Resilience Pride Coaching – leadership style Activating leadership Purpose driven behavior
Q4
Performing Lack of responsibility (team) Final Sprint Lack of accountability Planning next steps LCP-LCP transition
Keeping the ownership Sustainability & Integrity Self-reflection & evaluation Who I became? Leadership
lessons/learning
Learning
Focus on Hard Skill and Knowledge
Principles
Purpose Learning Cycle
Design
Purpose
Personal Needs
Operation Department
Needs
Reminder: Learning focus on Hard skills development and operational knowledge delivery.
Learning Program
Principles
Aligned to operational plan Continuous customized cycle for
specific function group Aligned to entity strategic plan
Need assessment
Learning cycle design
Delivery & Evaluation
Learning Cycle
Design
Needs Assessment
Target Profile Define your target group
Basics – define basic operations that should be reflected in learning cycle
Define exactly what is basic knowledge to deliver so your members will be able to run operations.
What is the current State and what is organization strategy?
Define to find out the gap.
Customer Feedback NPS or sensing among membership.
Cycle design
Key Behaviours Eg: Customer Experience
Definition of specific type of behaviours you want to see and drive in your country or region
Organizational strategy and goals
Behaviours you want to drive in your AIESEC entity based on strategies you have for your term (example: I want to grow 100% = I need people action oriented and ambitious)
Customer feedback Define what your people need based on NPS comments or sensing amon membership (phone calling survey among target group to sense expectations and needs)
Target group choice TMP, TLP, LCP, LCVP choice based on needs and your capability
Delivery
Timeline Consider calendar of: exchange, recruitments, conferences , holidays and academic calendar
Way of delivery How I am able to deliver content that I planned? GLE model adjustment
Person responsible for delivery Who will deliver each part of Learning cycle content?
Evaluation
Check point with KPIs
Feedback of participants NPS, sensing among membership
Evaluation
Check points with KPIs
Feedback of participants NPS, Sensing among membership
Learning Cycle Example Newie induction
• Why of AIESEC/AIESEC way • Impact model • Organization Programs/Products/Structure(basic knowledge)
General Knowledge
• Deeper understanding my program/product • Market value/ organization value/ personal value • Basic management skills • Team purpose and my contribution • Customized learning based on profile: e.g. GCDP - high
volume management; GIP – account management
Operational Knowledge
• Support processes • Hard skills needed • Understanding synergies • Team purpose and my contribution
Exchange Support
• Outer journey: First weeks in the organization, meeting the new tem and role, first tasks;
• Inner journey: Alignment/connection of personal values and organization values; Self- awareness; Team perception; First personal development planning;
LEAD for Newie