leaders at all levels
TRANSCRIPT
Leaders at All Levels
1. When I feel disempowered. I _____________.
2. When I feel empowered, I _______________.
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2015 esther derby
“Leadership is simply causing other people to do what the leaders want.”
“Leadership is the ability to inspire motivation in others to move toward a desirable vision.”
“Leadership is the process of encouraging certain behaviors in others via force of personality, persuasion and eloquent communication.”
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TOP (“Leaders”)Set StrategicObjectives
MIDDLE {“Leaders”)Direct and Coordinate
Activities
BOTTOMPerform Activities
In a typical hierarchy….
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Experience
CreativityKnowledge
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Contextual Knowledge
Front-line Knowledge
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Leadership is…the ability to enhance the environmentso that everyone is empoweredto contribute creativelyto solving problems.
Gerald M. Weinberg
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Experience
CreativityKnowledge
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2015 esther derby
Contextual Knowledge
Front-line Knowledge
Expand the Diamond
Expand Creative Problem Solving
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Clarity.Conditions.Constraints.
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Clarity:People know what to work on.
They know how their work fits into the big picture. They understand who their customers are, and how
what they do makes a difference for those customers.
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Conditions:People have the means to do the work.
Organizational structures and policies must support the work.
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Constraints:People know what should always be done
….and what should never be done.People can articulate their bounded autonomy.
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Routine or Regulated
Innovation
Chaos
Rigid
Enabling
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“To be a highly functional system, hierarchy must balance the welfare, freedoms and
responsibilities of the subsystems and total system--there must be enough central
control to achieve coordination toward the large system goal, and enough autonomy to keep all subsystems flourishing, functioning,
and self-organizing.” Donella. H. Meadows
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STEERING
ENABLING
DOING / DELIVERING
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2015 esther derby
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2015 esther derby
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2015 esther derby
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2015 esther derby
Coherence over
Consistency
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2015 esther derby
1. When I feel disempowered. I _____________.
2. When I feel empowered, I _______________.
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2015 esther derby
Leaders at all levels:better and faster decision making
greater flexibilityincreased engagement
vastly reduced need for “supervision”
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2015 esther derby
"The original purpose of a hierarchy is always to help its
originating subsystems do their jobs better.”
Donella H. Meadows
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2014 esther derby
Learn to live with...
• complexity and mess
• redundancy
• slack
• perception of loss of control
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Work on building...
• Clarity
• Coherence up, down, across
• Bounded autonomy
• Trust
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2014 esther derby
It’s not simple.
It’s not easy.
There is no one right way.
There is no prescriptive plan.
You won’t get there in one giant leap.
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2014 esther derby
It is possible.
You will get there by experimenting, having conversations, learning.
You will create a more flexible organization.
You will increase the speed and ease of communication.
You will improve the pace and appropriateness of decisions.
You will unleash potential.
Esther Derby designing environments for agile success +1 612.239.1214 [email protected] www.estherderby.com twitter: @estherderby (c) 2015 esther derby
Esther Derby
+1 612.239.1214
www.estherderby.com
@estherderby