Leadership

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Essential Qualities for Leadership

Courage Humility Inspirational power Executive ability Humor/anger Discipline/patience Reading/writing Letter writing

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Leader vs. Manager

Difference: those who master the context and those who surrender to itManagers administer; leaders innovate.Managers initiate; leaders originate.Managers are copies; leaders are the

original.Managers maintain; leaders develop.Managers focus on systems and structure;

leaders focus on people.

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Leader vs. Manager -continued

Managers rely on control; leaders inspire trust.Managers have short-range view; leaders have long-

range perspective.Managers ask ‘how and when’; leaders ask ‘what

and why’.Managers have their eye on the bottom line; leaders

have their eye on the horizon.Managers accept the status quo; leaders challenge it.Managers are classic good soldiers; leaders are their

own person.Managers do things right; leaders do what is right

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Management The administrative order of things, which

involves:Creating plans and controlsOrganizing structures based on strategiesClarifying position descriptionsBuilding interaction matricesDefining performance measuresEvaluating performance against targetsProviding reward systems for sucess

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Jack Welch’s Six Rules for Managers

Face reality as it is, not as it was or as you wish it to be.

Be candid with everyone. Don’t manage, lead. Change before you have to. If you don’t have a competitive advantage,

don’t compete. Control your own destiny, or someone else will.

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Leadership

Provide vision and the emotional connection between people and objectives, which involvesCreating a climate to foster self-esteem,

achievement, and self-fulfillmentAn emotional investment in the success of

othersOpen communication and the

encouragement of class

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Leadership - continued

Clarification and maintenance of valuesAppropriate modeling behaviorFocus on important issuesConflict resolutionAn insistence on excellence and recognition

of the difference between excellence and success

A genuine concern for people

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Five Leadership Practices and Ten Commandments

Challenge the processSearch for opportunitiesExperiment and take risks

Inspire a shared visionEnvision the futureEnlist others

Enable others to actFoster collaborationStrengthen others

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Five Leadership Practices and Ten Commandments - continued

Model the waySet examplePlan small wins

Encourage the heartRecognize contributionsCelebrate accomplishments

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Physical vitality and stamina Intelligence and judgment Willingness (eagerness) to accept

responsibility Task competence Understanding followers and their needs Need to achieve

Important Leadership Attributes

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Capacity to motivate Courage, resolution, steadiness Capacity to win and hold trust Capacity to manage, decide and set priorities Confidence Adaptability and flexibility in approach

Important Leadership Attributes - continued

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Twelve Golden Rules Set a good example. Give your people a set of objectives and a sense of

direction. Keep your people informed of new developments and

how they’ll affect them. Ask your people for advice. Let your people know that you support them. Don’t give orders. Emphasize skills, not rules. Give credits where credit is due. Praise in public. Criticize in private. Criticize constructively. Make it known that you welcome new ideas.

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Seven Sins of Leadership Trying to be liked rather than respected. Failing to ask subordinates for their advice and

help. Failing to develop a sense of responsibility in

subordinates. Emphasizing rules rather than skill. Failing to keep criticism constructive. Not paying attention to employee gripes and

complaints. Failing to keep people informed.

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Testing your Leadership Ability

High ethics High energy Hard worker Enthusiastic Goal-oriented Courageous Priority driven Nonconformist Levelheaded Committed to developing employees

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Intellectual Ability

Continuing search for truth and solutionObservationQuestionsResearchAnalysisDescriptionDissemination

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Intellectual Ability - continued

The major forces accelerating globalizationFree market economyEducation/cultureScience and technologyInternational trade/investmentFreedom/democracyEnvironment/energy

ImplicationsGreat opportunitiesFierce competitionCooperation and collaboration

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Physiological/Mental Ability

The source of the power of thinking right is vision.

Mindset controls thinking process which controls human behavior.

The world is run by tired men and women. Depression is like a national disease.

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Managerial Abilities and Skills

EntrepreneurialInnovativeCreativeRisk-takingBold and courageous

Team work and team building Empowerment Motivation Decision-making

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Managerial Abilities and Skills - continued

Communication Human resources Strategic planning Rewards People skills/human relations Time management Financial management

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Leadership Effectiveness Traits

Intelligence Judgment Decisiveness Knowledge Fluency of speech

Personality Adaptability Alertness Creativity Personal integrity Non-conformity Self-confidence Emotional balance and

control

Abilities Ability to enlist cooperation Popularity and prestige Sociability (inter-personal

skills) Social participation Tact/diplomacy

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Key Trends Influencing the Workplace

Competitiveness and productivity Rapidity of change Globalization of business Diversity in the population Technological change Domestic economic volatility Demographic shifts More investment in human capital Workforce quality Growth in the service industry Increase in quality of work-life issues Increased emphasis on health and wellness The role of business in society Smaller, self-contained work groups

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Cross/Multi-CultureGlobal Perspectives

Ethnocentric Polycentric Regiocentric Geocentric

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Physical Stamina/High Energy

Physical stamina Health Strength Exercise

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Attribute to Success

Vision Ambition Effective communication Optimism Commitment