leadership and execution brigadier general john j. kelly, jr., united states air force (ret.) deputy...
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Leadership and Execution
Brigadier General John J. Kelly, Jr., United States Air Force (Ret.)
Deputy Under Secretary of Commerce for Oceans and Atmosphere
NOAA Leadership Seminar
08.25.2004
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NOAA’s Mission
To understand and predict changes in the Earth’s environment and conserve and manage coastal and marine resources to meet the Nation’s economic, social and environmental needs.
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Eye On The Mission
“Every business, if it is to succeed, must have a sense of direction and mission, so that no matter what you are doing, you know how you fit in, and that what you are doing is important.”
—former IBM CEO Louis Gerstner
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NOAA’s Vision
To move NOAA into the 21st Century scientifically and operationally, in the same interrelated manner as the environment that we observe and forecast, while recognizing the link between our global economy and our planet’s environment.
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Eye On The Vision
“Everything you do is for a reason and that reason is contained within the vision.”
— Merck & Co chair, president and CEO
Raymond Gilmartin
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Realities
Ocean Commission Report
(Pew Commission Report)
Earth Observations
Climate Change Science Plan
2004 Election
Research Review Team
Administration priorities
Modest to level budget increases
Heavily ear-marked budget
Emphasis on exploration (space)
Culture
Trust
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Transformation
Holding Company
Ad Hoc
Subjective Decisions
Talk
Corporation
Process
Fact-based Decisions
Execution
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LEADERSHIPResources
1. People2. $$$3. Infrastructure
ServePublicNeeds Congress
OMB/DOC
WorkforceManagement
Open Forum
Stakeholders
Products & Services
NOAA “Business” Model
Strategic Plan1. Ecosystem Management2. Climate3. Weather & Water4. Commerce & Transportation
Strong Corporate Culture(breaking down stovepipes)
1. Proven Track Record2. Public Benefits3. Comprehensive Plan
Customer Satisfaction
LA/PAStrategy
Requirements
1. Interdisciplinary Teams2. Research Breakthroughs3. Transition to Operations4. Operations
1. Requirements Process2. Matrix Management3. Improved Research Management4. PPBES5. Project Management
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What do you want us to do, Boss?!What do you want us to do, Boss?!
Leadership
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Leader’s 7 Essential BehaviorsLeader’s 7 Essential Behaviors
1.Know your people and your business.
2. Insist on realism.
3.Set clear goals and priorities.
4.Follow through.
5.Reward the doers.
6.Expand people’s capabilities through coaching.
7.Know yourself.
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Life’s Paradoxes
Centralized efficiencies vs. decentralized responsiveness
Being disciplined vs. being innovative
Taking risks vs. avoiding mistakes
Knowing the details vs. delegating responsibility
Fast decision process vs. correct decisions
Respect for the individual vs. criticism
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LEADERSHIPResources
1. People2. $$$3. Infrastructure
ServePublicNeeds Congress
OMB/DOC
WorkforceManagement
Open Forum
Stakeholders
Products & Services
NOAA “Business” Model
Strategic Plan1. Ecosystem Management2. Climate3. Weather & Water4. Commerce & Transportation
Strong Corporate Culture(breaking down stovepipes)
1. Proven Track Record2. Public Benefits3. Comprehensive Plan
Customer Satisfaction
LA/PAStrategy
Requirements
1. Interdisciplinary Teams2. Research Breakthroughs3. Transition to Operations4. Operations
1. Requirements Process2. Matrix Management3. Improved Research Management4. PPBES5. Project Management{ }
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Performance Measures
Understandable and meaningful
Organizational culture — achievement important
Performance measures at several levels
Information guide to action to improve performance
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Strategy…Metrics…Leaders…Actions
Strategy…Metrics…Leaders…Actions
Strategy
Mission
Goals
Stakeholders
MetricsReport
Rationalize Resources
Align Effort
Manage Accountabilities
Manage Processes
Manage Capabilities
Decide
Implement Strategy
Improve Performanc
e
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Execution
Leaders are central to execution. Know yourself.
Be engaged in both the “whats and hows.”
Be honest about all realities.
Promote ongoing honest dialogue.
Create and maintain an execution culture Translate visions and goals into tangible
deliverables and actions.
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Execution
Put the “right” people in the “right” places. Be involved in selections. Reward the doers. Expand the capabilities through coaching.
Put processes and mechanisms in place to effectively operationalize execution.
Strategic plan – stretch goals. Strategy reviews. Operating plans. Realistic resources and budgets.
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EXECUTION???
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Planned Accomplished Planned (Adjusted for Cancellations/Additions)
FY 2004 NOAA Aircraft Flight Hours
JUNE VARIANCE:Flew 62 hrs less than planned overallPrimarily due to flying 0 of 50 planned Snow Survey hours.
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West Point Motto
Risk more than others think safe
Care more than others think wise
Dream more than others think practical
Expect more than others think possible