1Leadership & Management SkillsLeadership & Management Skills

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Good LeadershipGood Leadership•Self – ControlSelf – Control•Firm CourageFirm Courage

•Sense of Justice & Sense of Justice & FairnessFairness

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Good LeadershipGood Leadership

•Clearness of PlansClearness of Plans

•Positive MindPositive Mind

•A Pleasant A Pleasant PersonalityPersonality

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Good LeadershipGood Leadership

•Compassion & Compassion & UnderstandingUnderstanding

•Sacrifice & Doing MoreSacrifice & Doing More

•Completeness of DetailsCompleteness of Details

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Good LeadershipGood Leadership•ResponsibilityResponsibility

•Getting Getting CooperationCooperation

•Leading by Leading by ExampleExample

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Reaching Out To OthersReaching Out To Others

•Show loving CARE Show loving CARE for people.for people.

•Take every Take every opportunity to HELP.opportunity to HELP.

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Reaching Out To OthersReaching Out To Others

•Keep good MORALITY Keep good MORALITY every time.every time.

•Practise great PATIENCE.Practise great PATIENCE.

•Use ability to SERVE.Use ability to SERVE.

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Reaching Out To OthersReaching Out To Others

•Practise RIGHT Practise RIGHT SPEECH.SPEECH.

•Develop the STRENGTH Develop the STRENGTH to succeed.to succeed.

•SERVE the NEEDS of SERVE the NEEDS of others.others.

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Reaching Out To OthersReaching Out To Others

•Have high INTEGRITY Have high INTEGRITY and HONESTY.and HONESTY.

•Have COURAGE to face Have COURAGE to face obstacles and problems obstacles and problems and to OVERCOME and to OVERCOME them.them.

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Cultivating a Winning PersonalityCultivating a Winning Personality

• Smile as much as Smile as much as possible.possible.

•Show genuine interest in Show genuine interest in other people.other people.

•Show honest and sincere Show honest and sincere appreciation.appreciation.

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Cultivating a Winning PersonalityCultivating a Winning Personality

•Be a good listener.Be a good listener.

•Consider the other person’s Consider the other person’s needs and interests.needs and interests.

•Make the other person feel Make the other person feel important in a sincere important in a sincere manner.manner.

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Cultivating a Winning PersonalityCultivating a Winning Personality

•Arouse an eager want in Arouse an eager want in the other person.the other person.

•Try to remember a Try to remember a person’s name.person’s name.

•Don’t criticize, condemn Don’t criticize, condemn or complain.or complain.

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Human Relationship LawsHuman Relationship Laws

•Be polite andBe polite andwell-mannered.well-mannered.

•Be cheerful. Smile.Be cheerful. Smile.

•Remember people’s Remember people’s names.names.

•Be a good listener.Be a good listener.

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Human Relationship LawsHuman Relationship Laws

•Show appreciation.Show appreciation.

•Show a sincere interest Show a sincere interest in others.in others.

•Be kind and helpful.Be kind and helpful.

•Be patient, tolerant Be patient, tolerant and understanding.and understanding.

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Human Relationship LawsHuman Relationship Laws

•Do not argue with people.Do not argue with people.

•Watch your speech.Watch your speech.

•Don’t brag. Let your Don’t brag. Let your virtues speak for virtues speak for themselves.themselves.

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Human Relationship LawsHuman Relationship Laws

•Never criticize without Never criticize without complimenting.complimenting.

•Refrain from discussing issues Refrain from discussing issues that will hurt other people.that will hurt other people.

•Do unto others as you want Do unto others as you want others to do unto you.others to do unto you.

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Effective SpeakingEffective Speaking

•Define the Purpose of your Define the Purpose of your speech.speech.

•Get to know your audience.Get to know your audience.

•Prepare and organize your Prepare and organize your material.material.

•Get attention at the Get attention at the Introduction.Introduction.

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Effective SpeakingEffective Speaking

•Make an Effective Make an Effective Conclusion.Conclusion.

•Use Audio-Visual Aids where Use Audio-Visual Aids where necessary.necessary.

•Speak from brief notes or Speak from brief notes or points. points.

•Watch your Body Language.Watch your Body Language.

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Effective SpeakingEffective Speaking

•Be Aware of the way you speak.Be Aware of the way you speak.

•Adopt a proper posture.Adopt a proper posture.

•Be your natural self.Be your natural self.

•Remember to practise.Remember to practise.

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Effective SpeakingEffective Speaking

•Spice up your Speech with wit and Spice up your Speech with wit and humor.humor.

•Avoid negative elements.Avoid negative elements.

•Show Enthusiasm in your speech.Show Enthusiasm in your speech.

•Concentrate. Be Mindful.Concentrate. Be Mindful.

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Effective SpeakingEffective Speaking

•Handle Questions intelligently.Handle Questions intelligently.

•Be Honest and Sincere.Be Honest and Sincere.

•Exercise Flexibility in your speech.Exercise Flexibility in your speech.

•Have a Positive Mind.Have a Positive Mind.

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Time ManagementTime Management

•Have very clear goals.Have very clear goals.

•Set deadlines and meet Set deadlines and meet them.them.

•Get your priorities right.Get your priorities right.

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Time ManagementTime Management

•Plan and Follow a Programme.Plan and Follow a Programme.

•Always Be Punctual.Always Be Punctual.

•Use efficient ways.Use efficient ways.

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Time ManagementTime Management

•Be Alert and Mindful.Be Alert and Mindful.

•Practise Strong Discipline.Practise Strong Discipline.

•Do not Procrastinate.Do not Procrastinate.

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Time ManagementTime Management

•Don’t Waste Time.Don’t Waste Time.

•Concentrate Well.Concentrate Well.

•Organize your Work.Organize your Work.

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Time ManagementTime Management

•Delegate and Share the work.Delegate and Share the work.

•Take good care of your health.Take good care of your health.

•Cultivate Good Attitudes and Habits.Cultivate Good Attitudes and Habits.

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Coping With StressCoping With Stress

•Develop Right Views.Develop Right Views.

•Don’t Set Unrealistic Goals.Don’t Set Unrealistic Goals.

•Stop Comparing With Others.Stop Comparing With Others.

•Learn to accept inevitable things.Learn to accept inevitable things.

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Coping With StressCoping With Stress

•Make decisions when you Make decisions when you need to.need to.

•Think Problems through.Think Problems through.

•Plan and Organize.Plan and Organize.

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Coping With StressCoping With Stress

•Take One Thing at a time.Take One Thing at a time.

•Avoid Procrastination.Avoid Procrastination.

•Don’t Bottle Up Feelings.Don’t Bottle Up Feelings.

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Coping With StressCoping With Stress

•Rest Adequately.Rest Adequately.

•Do Exercise.Do Exercise.

•Have Recreational Have Recreational Activities and Hobbies.Activities and Hobbies.

•Take a Balanced Diet.Take a Balanced Diet.

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Coping With StressCoping With Stress

•Have a sense of Humor. Have a sense of Humor. Laugh.Laugh.

•Lend a Helping Hand.Lend a Helping Hand.

•Think Good Thoughts.Think Good Thoughts.

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The EndThe End

May You May You All Be All Be Good Good

Leaders Leaders and and

Managers!Managers!

With Metta,With Metta,Bro. Oh Teik BinBro. Oh Teik Bin