leadership and reform in indonesian ministry of finance
DESCRIPTION
Leadership and Reform in Indonesian Ministry of Finance. Adi Budiarso Indonesian Ministry of Finance - University of Canberra [email protected]. Leadership and Reform in IMOF. The toughest job in the world is to teach public servant to change. - PowerPoint PPT PresentationTRANSCRIPT
Bureaucratic Reform in the Ministry of Finance, Indonesia
Adi BudiarsoIndonesian Ministry of Finance - University of [email protected] and Reform in Indonesian Ministry of FinanceLeadership and Reform in IMOFThe toughest job in the world is to teach public servant to change. Leadership is central in accelerating the bureaucratic reform process.Strategic leadership practices has been successful in piloting reform in Indonesian Ministry of Finance.Indonesian Bureaucratic Reform requires more active participation of strong leadership in other Ministries as well.
Organizational RestructuringImprovingBusiness ProcessesImproving HR ManagementReform in Public Financial Management:Law No. 17/2003; No. 1/2004; No. 15/2004Performance ImprovementPublic ServicesGood GovernanceReform in the Ministry Bureaucracy : 30/KMK.01/2007Indonesian Ministry of Finances Reform Framework(The Pillars)Key Performance Management (BSC Approach)Source: IMOF 20093
PENDAPATANBELANJAPEMBIAYAANKEKAYAAN NEGARAPASAR MODAL-LKExecutive Summary Depkeu-WideDepkeu-Wide (5 Tema)
DJPb
DJP
DJBC
DJKN
DJPU
SETJEN
BKF
BPPK
ITJEN
BPPM-LK
DJPK
DJADepkeu-One9 Unit Es. I7 Unit Es. I9 Unit Es. I4 Unit Es. I4 Unit Es. ICustomer Satisfaction Survey Result Year 2008:2007
Customer Satisfaction Based on Unit(Comparative Survey Result Year 2008 : 2007)SATISFACTION LEVEL (%)UNSATISFYMODERATESATISFY200820072008200720082007TAX OFFICE5.16.419.630.875.362.8CUSTOMS6.911.629.834.263.454.2BUDGET OFFICE7.11031.653.361.336.7TREASURY OFFICE3.73.612.320.484.076.0STATE ASSET MANAGENT5.19.915.722.279.267.9Bapepam-LK1.62.418.632.979.664.6Total5.16.920.429.474.463.6SOURCE: UNIVERSITY OF INDONESIA DES.2008CUSTOMER SATISFACTION BASED ON CITY(COMPARATIVE SURVEY RESULT YEAR 2008 : 2007)Persen %SATISFACTION (%)UNSATISFYMODERATESATISFY200820072008200720082007Jakarta7.19.825.439.867.650.4Medan4.02.921.725.774.471.4Surabaya1.71.419.225.779.073.0Balikpapan4.311.96.58.389.279.8Makasar3.55.216.920.679.674.2Batam5.4NA19.8NA74.8NATotal5.16.920.429.474.463.6SOURCE: UNIVERSITY OF INDONESIA DES.2008