leadership - be self aware

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Leaders who want to maintain and establish credibility must be aware of their nonverbal cues, which often transmit even more information than the words we use. Your nonverbal communication—all the ways in which you communicate that do not use spoken or written words—can be used even when you aren’t speaking, to motivate the people around you and to instill loyalty and confidence.

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Page 1: Leadership - be self aware

ENHANCE YOUR LEADERSHIP SKILLS

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Brought to you by PSA Leadership InstituteVisit: http://www.buypsa.com/LeadershipInstitute

Page 2: Leadership - be self aware

Be self-aware.

Page 3: Leadership - be self aware

Leaders who want to maintain and establish credibility must be aware of their nonverbal cues, which often transmit even more information than the words we use. Your nonverbal communication—all the ways in which you communicate that do not use spoken or written words—can be used even when you aren’t speaking, to motivate the people around you and to instill loyalty and confidence.

Page 4: Leadership - be self aware

As a leader, constantly be aware of nonverbal behavior and how it can be perceived. Be conscientious of the message you’re sending through your:

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• Tone of voice• Body language• Eye contact• Punctuality• Attitude

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In general, if you are genuinely interested in your followers you will be perceived as being more credible. Body language and gestures that communicate openness, friendliness, and concern cause followers to be more receptive and understanding of your message. Smiling and being involved will enhance your communication success.

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The inverse is also true; tardiness to meetings and appointments can adversely affect interpretation of your comments. If you dress inappropriately, avoid eye contact with your audience or peers in a meeting, or appear to have somewhere more important to be, your message and its reception will suffer. General disinterest in people will loudly communicate the lack of importance you attach to them.

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Remember, perception is reality, and your actions and behaviors carry meaning. Effective leaders are conscious that even small actions and behaviors affect their message.

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Learn more at: http://www.buypsa.com/LeadershipInstitute