Leadership & Management

Workshop

Rob Mobile

www.need2succeed.co.uk

Aims of this session is:

To identify what ‘Good Leadership’ looks

like

To explore 2 key themes in Leadership

and Management

Offer some insight into how we can

develop our leadership and therefore

become better managers

Personal Development

Management is the efficiency in climbing the

ladder of success; leadership determines

whether the ladder is leaning against the

right wall… Stephen Covey (Seven Habits of Highly

Effective People)

Lets start with a story….

There are natural things that just

happen to us that we can’t change.

Steve Covey calls this the 10/90

principle…

10% of any persons life is made up

of what happens to that person

However the rest, the 90%, is

decided by how that person reacts to

that situation.

This means there are things that

we can change… (the 90%)

Effective managers,

manage themselves

and the people they

work with so that both

the people and the

organisation profit

from their presence

(Blanchard & Johnson)

Q: Identify a leader you admire – what is it

that you admire about them and what

qualities do you relate to most?

Q: What do you want to achieve in your role

and what do you think needs to change?

Qualities of Good Leadership….

What does good leadership look

like?

https://www.youtube.com/watch?v=UQfrc

OX5tW4

So what does good leadership look

like?

Communicate well

Form 1:1 relationships

Be a good listener

Surround yourself with likeminded people

Refuse to let others ‘dictate’

Know how to identify strengths and weaknesses

Acknowledge the need to change

Have high levels of optimism

Be patient

Be passionate

How can we use these qualities –

lets look at two themes:

Effective

Management

Handling Change

Effective Management & The One

Minute Manager…

Understanding your Leadership

Qualities

Identifying your preferred leadership

style

And using 3 methods/secrets

The One Minute Manager’s 3

Secrets!

• One Minute Goal Setting

• One Minute Praising

• One Minute Reprimand

One Minute Goals

One Minute Goals

Goals should be printed and kept for

review.

Goals should not exceed one page – no

more then 250 words.

Goals should be clear and concise.

80/20 Rule – 80% of your results will

come from 20% of your goals – so only

focus on that 20%.

One Minute Goals

One Minute Praise

Tell people up front that you are going to tell them how they are doing.

Praise people immediately, after catching them doing something right.

Tell people what they did right - Be specific.

Tell people how good you feel about what they did right.

One Minute Praise

Stop for a moment in silence to let them “feel” how good you feel!

Encourage them to do more of the same

Shake hands or touch people in a way to show your support and what they are doing for the team and organisation.

One Minute Reprimand

A Game of 2 Halves… 1st Half

Tell people beforehand that you are going to let

them know how they are doing in no uncertain

terms.

Reprimand people immediately.

Tell people what they did wrong and be specific.

Tell people how you feel about what they did

wrong-in no uncertain terms.

Stop for a few seconds of uncomfortable silence

let them feel what you feel.

And The 2nd Half…

shake hands, or touch them in a way that

lets them know you are honestly on their

side.

Remind them how much you value them.

Reaffirm that you think well of them but not

of their performance in the situation.

Realise that when the reprimand is

over, IT’S OVER.

Handling Change

The Story

https://www.youtube.com/watch?v=2Qme

We2KoDs

Who Moved My Cheese

Lessons from Who Moved My

Cheese…

Lessons from Who Moved My

Cheese…

Change Happens - They Keep Moving

The Cheese

Anticipate Change - Get Ready For

The Cheese To Move

Lessons from Who Moved My

Cheese…

Monitor Change - Smell The Cheese

Often So You Know When It Is Getting

Old

Adapt to Change Quickly - The Quicker

You Let Go Of Old Cheese, The

Sooner You Can Enjoy New Cheese

Change - Move With The Cheese

Lessons from Who Moved My

Cheese…

Enjoy Change! - Savor The Adventure

And Enjoy The Taste Of New Cheese!

Be Ready to Quickly Change And

Enjoy It, Again And Again - They Keep

Moving The Cheese

Conclusion:

We all have Leadership skills and

Qualities

Good Leadership vs Good management

Effective managers, manage themselves

and the people they work with so that

both the people and the organisation

profit from their presence

Charge is inevitable – Be ready,

Anticipate, Adapt and Enjoy.

Warren Bennis (1925-2014)

MANAGERS: LEADERS:

• Administer • Innovate

• Copy • Originate

• Maintain • Develop

• Look at Systems and Structures • Look at People

• Control • Trust

• Look at the Bottom Line • Look at the Horizon

• Status-Quo • Challenge

• Do Things Right • Do the Right Things

The Best Minute I

spend Is The One I

Invest In People

~~~

Thank You for

Listening You Were

Great!

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Rob Mobilewww.need2succeed.co.uk