leadership tools
TRANSCRIPT
Leadership Tools
Charles Cline
NC State Office of Information Technology
Thanks to Julie Loats and Paul Farran from KU
Goals
• Understand differences between managing and leading
• Adding new tools – ideas, concepts, techniques,
broadens your ability to lead in any situation.
What is Leadership?
What it’s not
• Leadership has nothing to do with seniority or one’s position in the
hierarchy of a company.
• Leadership has nothing to do with titles. Titles make people feel
more comfortable, as human beings learn by classifying things.
• Leadership has nothing to do with personal attributes. Extroverts
and charismatic people aren’t the only leaders.
• Leadership isn’t management. Typically, managers manage things.
Leaders lead people.
What is Leadership?
Components of Leadership
• Followers?
• Vision?
• Empowerment of others?
• Influence?
• Values?
What is Leadership?
Definition
• Kevin Kruse describes leadership as “a process of social
influence, which maximizes the efforts of others, towards
the achievement of a goal”. [1]
• Leadership stems from social influence, not authority or power
• Leadership requires others, and that implies they don’t need to be “direct
reports”
• No mention of personality traits, attributes, or even a title; there are many
styles, many paths, to effective leadership
• It includes a goal, not influence with no intended outcome
Every person, in every position, has an
opportunity to lead.
• Sometimes you:
– Lead people
– Lead ideas or projects
– Demonstrate leadership by the way you approach
conversations or everyday tasks in your organization
Are you managing or leading?
Sometimes you do both
Managers Leaders
• Have defined responsibilities • Inspire others to follow
• Supervise others • Create vision and direction without necessarily defining exactly how to get there
• Review priorities set elsewhere and allocate resources for efficiency and effectiveness
• Focus on the people, understanding that they must attract and retain the attention longer term goals
• Focus on deliverables and delegate accordingly
• Will take risks, acknowledging that encountering hurdles is part of leadership
• May be risk adverse, avoiding conflict to keep a team running
Are you managing or leading?
Sometimes you do both
Managers Leaders
• Focus on things • Focus on people
• Do the right things • Do the right things
• Plan • Inspire
• Organize • Influence
• Direct • Motivate
• Control • Build
• Follow the rules • Shape entities
• Implement • Initiate
Group Discussion:
Are you managing or leading?
Sometimes you do both
• What do you think some of the differences are between
managing and leading?
• Are you managing or leading?
• Do any examples come to mind you want to share?
• How do you identify a leader?
Leadership Styles
• The Transformational Leader
• The Everywhere Leader
The Transformational Leadertrans·for·ma·tion |change in form, appearance, nature, or character
Original concept by James MacGregor Burns
Transformational leadership is one style that:
• Is a catalyst for change in individuals, groups, and
organizations
• Understands that a leader cannot transform people but
you can inspire them to transform themselves
• Inspires people through motivation, compelling vision,
and intellectual stimulation
Inspiring transformational change
• Articulate shared visions and goals
Not just the “what” – more important to understand why and where
change will take you, your team, your organization
• Express dedication and support
Motivation - you can do it! We can get there together!
• Address crises and demonstrate high performance expectations
Acknowledge when people don’t see the vision or understand the
values – rinse and repeat
The Transformational Leadertrans·for·ma·tion |change in form, appearance, nature, or character
Original concept by James MacGregor Burns
• Think of a time when someone inspired you to think
differently or creatively about your work (or your role).
What motivated you to approach things differently?
• Share your thoughts and experience with your group.
Collectively describe two new approaches that would
motivate you to approach the work you do in your
organization differently.
Group Discussion:
Transformational approaches
The Everywhere Leadereve·ry·where | in every place or part; in all places
Leaders exist at every level of an organization whether it is part of
the job description or not.
Leading from where you are is:
• Showing competence by the quality of the questions you
ask. Leaders ask more or better questions to learn from
others.
• Astute assessment of people and situations. A leader
can see those who are not pulling their weight or
sabotaging a project.
Leading from where you are is:
• Helping others feel that they have an important part to
play in the overall success of a team.
• Seeking to complete a team rather than compete.
Leaders will put the organization first in order to
succeed.
The Everywhere Leadereve·ry·where | in every place or part; in all places
Leaders exist at every level of an organization whether it is part of
the job description or not.
Group Discussion:
Leading from where you are
• Think of a time when you were successful leading from a
“non-leadership” role.
• Share your thoughts and experience with your group.
What could you do differently tomorrow, in your current
role, to become a leader in your position?
Coalition Building and Storytelling
• Welcoming diversity means every person counts and every issue
counts
• Meetings go better when everyone is included
• Building a team around us is the most powerful way to bring about
institutional change
• You don't change people's minds, you change their hearts. And you
change their hearts through stories
• We all carry records about other groups that prevent us from
building effective alliances
In Closing
• Thank you for actively participating in this leadership
work today!
• Exchange information with your neighbors to find out
how other UNC system campuses are leading initiatives.
Citations
1. Kruse, Kevin. "What Is Leadership?" Forbes. Forbes Magazine, 9 Apr. 2013. Web. 4
Sept. 2015. <http://www.forbes.com/sites/kevinkruse/2013/04/09/what-is-
leadership/>.
Resources
• Influencer: The Power to Change Anything
by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan
• Leading Diverse Communities
by Cherie R. Brown, George J. Mazza
• Tribes
We Need You to Lead Us
by Seth Godin
• Lead with a Story: A Guide to Crafting Business Narratives that Captivate,
Convince, and Inspire
by Paul Smith