Leadership Training as Shared-Value Creation Process in Indonesia’s Public Service System– Strengthening Curriculum for Change –

PEDULIINOVATIFINTEGRITAS PROFESIONALJakarta, June 1, 2016

Value & Value Creation …

“valoir” (Fr), means “be worth”

VA

LUE

performing activities that increases the value to customers and to the

shareholders

VA

LUE

CR

EA

TIO

N

Source: Source: Source: Source: Soumyalin Santy, Hina Sultana, SumitParida, and Sradhanjali Behera. 2011, Value Creation Through Mergers & Acquisitions.

The traditional view of value creation (Prahalad & Ramaswamy, 2004, in Lorna Uden, “Co-creation of value in Innovation”)

Changing of Costumer Pattern & Its Implication

� Active agents� Dialogue� Consumers as resources� Understanding experiences� Consumer knowledge

� Passive buyers � Listening � Consumers as buyers � Researching need.� Reliance on experts.

MISSION DRIVEN PUBLIC SERVICESo Led by target

o Inside out perspective

COSTUMER DRIVEN PUBLIC SERVICESo Led by costumer’s need

o Outside in perspective

Leadership training (LT) as a paradigm shift

LTBlue Ocean

StrategyRed Ocean

Strategy

� Creating and capturing new demand;� Breaking the value-cost trade off;� To see where you are and how you can

make a difference;� Creating competent leaders and new

values for stakeholders.

� Exploiting & fulfil existing demand;� Making the value-cost trade off;� To see where you are and what you

need;� Providing competent leaders.

Paradigm shift works along the tool-box …

Adopted from Reinhold Rapp, “How to get out of here?”, Open House of Innovation GmbH

ERASE

What factors should be eliminated

RAISE

What factors should be raised beyond the organization’s standard?

REDUCE

What factors should be reduced below the organization’s standard?

What factors should be created that the organization has never offered?

CREATE

6 Paths of CREATION:� Across organizations.� Across strategic groups;� Across the chain of

stakeholders;� Across complementary

offerings;� Across functional or

emotional appeal;� Across time and trends.

Value PropositionA

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he

Tra

inin

g P

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od

Leadership training should improve trainee’s competency in designing value proposition

���� Strengthening curriculum for LT (1) P

ost

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Public officials have to be able to define their values, understand the characteristics of costumer, and comprehend the way of delivering values to the costumer

Value proposition design

Characteristic of Leaders

CHANGE LEADERS

PHRONETIC CHANGE LEADERS

o Effectively innovate

organization

o Successfully deliver new

values

Create change, innovate

organization, and deliver

new values in a phronetic way …

Strengthening curriculum for LT (2)

Phronetic “Change” Leaders

Ikujiro Nonaka, Knowledge Creating Company

ABILITIES KEY WORDS

Judge Goodness Personal Value, Belief, Relentless Pursuit

Grasp the Essence Empathy, Holistic Perspective, Hypothesis,

Create Shared Contexts “Ba”, Team Work, Mutual Learning

Communicate the Essence Narrative, Rhetoric, Dialogue

Exercise Political Power Dialectic, Coordination, Motivation, Demotion

Foster Practical Wisdom in

Others

Leadership Distribution, Mentoring

Conclusion

Improved Public Service

Improved Change &

Innovation

Improved Leadership

Training

Thank You …

PEDULIINOVATIFINTEGRITAS PROFESIONAL