leading change vs change management

Successfully Leading Change

Presented to: Coastal Organization of Human Resources

Presented by: Diane Tinney, Transformation Leader

Inspired People, LLC

Session Goals Understand Change & Change Life Cycle Describe how to implement a Change Program Identify and overcome Obstacles to Change Be able to contribute to effective change in your

organization Understand the impact of change in the

organization Understand the requirements for a sound

change process

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Stats on Change

Only 20-50% of Fortune 1000 reengineering projects succeed (Wharton)

40-80% of Mergers & Acquisitions fail (Harvard)

Only 10-30% of companies successfully implement strategic plans (WSJ)

Reason? People Issues


Key Ingredient for Successful Change 75% of change programs fail “not because leadership didn't

adequately address infrastructure, process, or IT issues, but because they didn't create the necessary groundswell of support among employees“ PWC in How to Build an Agile Foundation for Change


Role of HR in Leading Change Proactively look for employees

Catalysts for change Good at motivating others Skills (including soft skills such as leadership)

Personnel policies focus on Hiring people who can think outside the box Enable & empower staff Encouraging new personal best


Quick Exercises on Change


What is Change? Types Challenges Obstacles Pitfalls Risks of not changing


Life Cycle of Change

Identify

Engage

EnvisionAction Plan

Implement


Transformation Life Cycle

For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC

From www.BoozeAllen.com

Slide 9

Quick Exercise on Change


Your Brain on Change

For more information, visit InspiredPeopleLLC.com ~ Copyright © 2014 Inspired People, LLC

1. Change

2. Basil Ganglia

3. Change = Error!

4. Be Afraid!!!

5. Resist Change!!!

Slide 11

What Change Looks Like


How to Quell Fear of Change

Address in the Identify stage, don’t wait! Get people out of the daily routine and

engage them, create shared sense of urgency for change

Rinse, repeat Align the fears, what disturbs them Be clear!


Quick Exercise on Communicating Change The Procedure


Stages of Change


War Story: How Not to Lead Change


Implementation Tips Don’t skip early phases! Identify & Engage,

Envision & Action Plan (create together) During implementation ask:

Does the individual have the ability or desire to work in the new environment?

Are additional skill sets needed? Are changes to job descriptions needed? Impacts to job grades or pay? Impact on productivity & ways to

mitigate impact?


How do you Motivate Others?


Q&A

Inspired people achieve more!

leading change vs change management

Business

organization

quick exercise

visit inspiredpeoplellc

change

create

impact

information

engage