leading with influence_skye
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A guide to leading with influenceTRANSCRIPT
Leading with In f luence
Characteristics of a…
Hard-hearted narcissist
Treated loyal employees like garbage Uncharitable
Ran roughshod over his people
Walter Isaacson on Steve Jobs – Apple [Biography] Published in the The Wall Street Journal March 31,2012
“Most readers come away stunned at how much of a
jerk the guy was.” David Weidner (Wall Street Journal)
on the Biography of Steve Jobs
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Successful and Famous Business Leader
Who Are These People?
Darwin Smith
Colman M. Mockler
George Cain
Charles R. Walgreen III
Alan L. Wurtzel
Kimberly-Clark (1971-1991)
Gillette (1975-1991)
Abbott Laboratories (1958-1999)
Walgreens (1975-2000)
Circuit City (1972-1986)
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Level 5 Leadership …
Professional Will
• Creates superb results, a clear catalyst in the transition from good to great.
• Demonstrates an unwavering resolve to do whatever must be done to produce the best long-term results, no matter how difficult.
• Sets the standard of building an enduring great company; will settle for nothing less.
• Looks in the mirror, not out the window, to apportion responsibility for poor results, never blaming other people, external factors, or bad luck.
Personal Humility
• Demonstrates a compelling modesty, shunning public adulation; never boastful.
• Acts with quiet, calm determination; relies principally on inspired standards, not inspiring charisma, to motivate.
• Channels ambition into the company, not the self; sets up successors for even greater success in the next generation.
• Looks out the window, not in the mirror, to apportion credit for the success of the company—to other people, external factors, and good luck.
The Two Sides of Level 5 Leadership
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Do You Have to Be a “Jerk” to Be a Highly Successful Leader?
Question
Leadership Is Easy…
Tough decisions
Managing change Motivating employees
Delivering results
Improving performance
Strategic focus
Balance – Company & People
…Until It’s Difficult
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Leadership: the art of getting someone else to do something you want done because he wants to do it.
Dwight D. Eisenhower
The process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task, objective, or goal.
Definition: Leadership
#1 Leadership Differentiator
THE ABILITY TO
INFLUENCE OTHERS
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Influential Leadership Skills
Inspirational
Presence
Awareness
Collaborative
Trustworthy
What is common to each of these skills?
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5 Elements of Influential Communication
1. Self-awareness
2. Effective listening 3. Understanding your audience
4. Clearly articulating your point of view or message
5. Achieving a mutually positive outcome
The greatest leaders are like the best conductors: they reach beyond the notes to reach the magic in the players.
Blaine Lee
Awareness
The powerful mental state from which we can
respond rather than react
Emotional Resilience
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What is Listening?
DEFINITION:
Listening is the ability to accurately perceive a message conveyed by
another person.
NO Really…
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Knowing Your Audience
Source material: Inscape Publishing, Inc.
Articulating Your Message
The Communication Rule
Words =
Tone =
Body Language =
55% 38%
7%
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Mutually Beneficial Outcome
Summary A leader leads by example, whether he intends to or not.
Anonymous
1. Be aware of your leadership style
2. Listening for meaning
3. Understand your audience
4. Communicate with more than just your words
5. Seek to understand – then to be understood
