league for innovation march, 2017...academic departments issued course waivers or substitutes...
TRANSCRIPT
Karen Miller, Ph.D.
Provost & Executive Vice President
Student Completion & Cultural Change
League For InnovationMarch, 2017
About our College
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About our College
• Serve 55,000+ students annually; 24,000 credit students
• 500,000+ residents attend Tri-C programs
• Nationally ranked in degrees awarded in nursing and health careers
• 85% of graduates continue to live/work in Northeast Ohio
• 4 campuses, 2 Corporate Colleges, District Office, and University Center
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Journey: 2012 - 2017
A Sample of Completion Initiatives atCuyahoga Community College
Cleveland, Ohio
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FY 2
009-
2013
Primarily enrollment basedInclusion of success points 99%-96% stop loss
FY 2
014 50%
enrollment25% course
completion25% success points97% stop-loss
FY 2
015 50% Course
completion25% Success points25% Completion metricsAccess categories
Ohio’s Journey to Outcomes Based Funding
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American Graduation Initiative
The goal: an additional 5 million community college graduates by 2020
What’s our share?
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AGI
Ohio = 3.1% of 5,000,000155,000
Calculating our share
Cuyahoga Community College = 8.6% of that number
13,1877
• New College President
• President’s Council
• Campus Student Success Teams, with Student Success Specialists
• Culture shifts from evidence to inquiry
• Conversation shifts to “completion”
A New Approach…
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A New Approach…May of 2012….
College president issues challenge to increase graduation rate for 2011 IPEDs by 3%
Three month timeframe to track, monitor, and manage students to reach the goal
Quickly developed:
1. Centralized, case management approach led by Enrollment Management and Evidence/Inquiry to coordinate outreach and tracking of students
2. IPEDs team on each Campus consisting of faculty, counselors, and academic leadership
3. Identified students with high potential to earn a degree or certificate by end of summer semester
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Collective Effort
Financial Aid identified completion scholarships
Academic departments issued course waivers or substitutes
Faculty participated in Independent Study courses
Registrar's Office conducted degree and certificate audits
Evidence and Inquiry analyzed list to identify students with potential to
graduate
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What we learned… Detailed case management was very important to the success of meeting
this goal
The need for a central point person coordinating all outreach and
tracking of students
A sense of shared commitment to college’s IPED goals
Purposeful, deliberate plan with a timeline of outreach, events, and
interventions
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What we learned continued…
• The College needed a dedicated full time employee to oversee, direct, and
manage the college wide operations related to this completion initiative
• This person would collaborate with campus success teams, Counseling
Offices, Financial Aid & Scholarships, and the Registrar’s Office to provide
specific triage to students and remove barriers to completion
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IPEDS Case Management
NOW…the way we do business
• 9 Semester Communication Plan
• Campus Teams/Campus Triage
• Collaboration with the Registrar & Evidence and Inquiry
• Personal Outreach to Students
• Midterm time, completion scholarship dollars, unmet degree
requirements, registration
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IPEDS Case Management
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IPEDS Case Management
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Strategic & Data Driven Outreach
• Auditing the IPEDS students identified as our best prospects for completion to determine courses needed/ direct additional triage
• Narrowing down cohort to students that are considered most likely to have the ability to graduate on time
• Reaching out to IPEDS students who have transferred and are potential Reverse Transfers (as well as contacting our partner institutions to facilitate transcript receipt)
• Identifying students of color within the IPEDS cohort to coordinate additional outreach through the Black American Council, Hispanic Council, and campus teams
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Strategic & Data Driven Outreach
• Auto-award & auto petitioning
• Reaching out to those with 45 or more credits earned, but not currently
registered
• Reaching out to those who have courses left to take, but no financial aid
remaining
• Reaching out to all 30+ credit hour IPEDS students and encourage
participation and attendance at GradFest
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Resources and Integrated Systems for Student Success
Early Alert Student Success Specialist Care Teams Black American Council Hispanic Council IPEDS Teams
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Resources and Integrated Systems for Student Success
New Student Review Mandatory Orientation New Student Convocation OneRecord DegreeWorks Academic Plan
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Focus on Completion
15+ Perks Program
Completion Scholarships
Fall Commencement Ceremony
Destination Graduation branding
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Focus on Completion
Make a Major Decision
GradFest & Early Priority Registration
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55* 77* 94* 96* 151* 192*
3.7%
3.6%
4.5%5.2%
9.3%
12.7%
2008/2011 2009/2012 2010/2013 2011/2014 2012/2015 2013/20160%
2%
4%
6%
8%
10%
12%
14%
GRADUATION YEAR/ COHORT YEAR* NUMBER OF GRADUATES
GRA
DUAT
ION
RAT
E
IPEDS Cohort Graduation Rateand Number of Graduates
Graduates Graduation Rate
Results
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Degrees/Certificates
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0
1,000
2,000
3,000
4,000
5,000
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Tri-C Share of the American Graduation Initiative
Needed Actual
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020Needed 2,780 2,919 3,103 3,334 3,601 3,882 4,122 4,332 4,429 4,484Actual 2,380 2,730 2,662 3,012 3,649 4,308 3,796
150% Increase in 10 years
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1,541 1,724 1,792 1,8402,034 1,899
2,3802,730 2,662
3,012
3,639
4,308
3,796
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
5,000
FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16
Degrees and Certificates Awarded2003-04 to 2015-16
Certificates Degrees Total
FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16Certificates 99 163 185 196 241 246 354 452 469 509 599 1,306 1,153Degrees 1,442 1,561 1,607 1,644 1,793 1,653 2,026 2,278 2,193 2,503 3,040 3,002 2,643Total 1,541 1,724 1,792 1,840 2,034 1,899 2,380 2,730 2,662 3,012 3,639 4,308 3,796
Video 3
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Want more information?
Please contact:
Dr. Karen Miller
Questions
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