lean application in office environment - hkqaa
TRANSCRIPT
Please make cheque payable to “Hong Kong Quality Assurance Agency” and send it together with this form to: Hong Kong Quality Assurance Agency, 19/F., K. Wah Centre, 191 Java Road, North Point, Hong Kong.
【REPLY SLIP】
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*Remarks : 1. All successful registrants will receive a confirmation letter. 2. No Certificate of Attendance will be issued. 3. There is handling charge for the request of attendance record. Please note that the above information may be used by HKQAA for processing the application of the seminars, and for any other purposes as stated in the Privacy Policy Statement. You may view the Privacy Policy Statement of HKQAA from its website (www.hkqaa.org/cmsimg/privacy/statement.pdf). 4.HKQAA reserves the right to cancel the course, change the trainer, contents, date, time and / or venue as necessary.上述資料將被香港品質保證局用於閣下登記研討會之用，以及用於本局在私隱政策聲明中所述之其他用途。如欲了解香港品質保證局的私隱政策聲明，請
瀏覽網站 (www.hkqaa.org/cmsimg/privacy/statement.pdf)。□ I do not wish to receive any further information from HKQAA. 本人不欲收取香港品質保證局發送的任何資料 Fax傳真/Email
電郵:______________________________________ (Please fax to (852) 2202 9222 or email to [email protected] 請傳真至 (852) 2202 9222 或電郵至 [email protected]) 19/F., K.
Wah Centre, 191 Java Road, North Point, Hong Kong香港北角渣華道191號嘉華國際中心19樓 Tel (電話)：(852) 2202 9111 Fax (傳真)：(852) 2202 9222
Fax No: 2202 9198 / Email: [email protected] M017C/HK-11A
Lean Office training is one of the best ways to introduce, develop and
establish problem solving into any administration or service
organization. You may consider your process flow from order entry,
quoting, scheduling, design and engineering, purchasing, accounting —
these front end functions can provide an opportunity to create
improvement, eliminate waste, and increase profits in your business.
LEAN APPLICATION IN OFFICE ENVIRONMENT
Date & Time: 18th
November 2015 (Wednesday) 9:30a.m. - 5:30p.m.
Fee: HK $1,700 (Enjoy early bird rate HKD 1,500 if register before 18th Oct)
Venue: 19/F., K. Wah Centre, 191 Java Road, North Point, Hong Kong
Language: Cantonese with English handouts
Trainer Profile: Dr. Chan has over 25 years of industrial, training and consultancy experience in the field of business process
improvement. As an American Society of Quality (ASQ) certified Six Sigma Black Belt &Master Black Belt for
a Fortune 500 company, Dr Chan has trained over 500 Black & Green Belts and consulted with many
organizations in both manufacturing and service industries. Currently, Dr. Chan holds teaching position in
HKU Space, CityU and Shue Yan University. Dr. Chan holds a BSc (Eng) degree in Mechanical Engineering
from University of Hong Kong, MSc, MEng and postgraduate study from Imperial College, Oxford University,
UK & Sydney University in Australia in automation & technology field. He received doctorate degree from City
University of Hong Kong in Engineering Management.
CONTENT 5S & 7 Wastes
Learn how to identify over 80% of all waste in your office by reviewing just 8 factors
Value Stream Mapping (VSM): How to generate a current state map?
How to generate Takt Time (生產節拍) in an office
environment?
How to introduce pull systems and work levelling?
How to identify continuous flow manufacturing processes in an office environment?
Create the implementation plan
This course targets at business owners, directors and management who are involved in the external growth process and who are
seeking methods proven both efficient in minimal time-wasting and profitable in expected results and risk analysis.
Office Wastes can be defined in the same lean terms as
we apply on the shop floor. These wastes can include:
Long lead times (waiting wastes);
Inventory (queued-up work in your in-basket);
Over-processing (excess paperwork, redundant approvals);
Motion (inefficient work area design and layout);
Defects/mistakes (incomplete/ inaccurate information); and
Transportation and motion (complex tracking systems).
If you’ve never thought of the
front end of your business—
your office—as being a prime
area for improvement in lead
times, cost, and quality, it’s
time to take a look!
For Enquiry:
Anson Wong 22029395
Email: [email protected]