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Norbert Zeller Schaan, 2. November 2017 Lean Innovation How to increase the Success Rate of Startups Introduction for

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Page 1: Lean Innovation for Investors

Norbert  ZellerSchaan,  2.  November  2017

Lean InnovationHow to increase the Success Rate of Startups

Introduction for

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Lean Startup InvestorNur  1  von  10  Startups  ist  erfolgreich?!

Warum  Lean  Innovation  – Warum  Lean  Startup  Investor?Der  Vorteil  von  “Lean  Innovation”  zeigt  sich  bereits,  bevor  ein  Produkt  fertig  entwickelt  ist.  So  werden  Learnings schneller  umgesetzt  und  dadurch  der  Erfolg  massiv  gesteigert.Investoren  können  damit  das  Risiko  und  das  Potenzial  eines  Investments  früher  und  kontinuierlich  einschätzen.

2.  November  2017

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Norbert Zeller•Electrical  &  Computer  Science  Engineer,  FH  Winterthur•Master  of  Management,  MZSG•Partner  at  Trivadis AG•Member  of  StartAngels  Network  (startangels.ch)•Agile  executive  coach  at  pragmatic-­‐solutions.ch•Board  Member  equitypitcher.com•Board  Member  of  a  Lean  Startups

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AGENDA

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Content•Part  1:•Introduction to the  Lean  Innovation  Framework

•Part  2:•Lean  Governance

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INTRODUCTIONTO LEAN INNOVATION FRAMEWORK

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Goal: To improve the success rate

Source:  Ash  Maurya  «Running  Lean»7

•66%  of  successful  products/companies  significantly  change  original  business  idea

•Develop  products  in  half  the  time  and  at  half  the  cost  (GE)

•Reduce  failure:  “wrong”  product  and  “premature”  scaling

•"Using  lean  methods  across  a  portfolio  of  start-­‐ups  will  result  in  fewer  failures  than  using  traditional  methods“.•Steve  Blank:  https://hbr.org/2013/05/why-­‐the-­‐lean-­‐start-­‐up-­‐changes-­‐everything

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Why do startups fail?The  vast  majority  of  startups  do  NOT  fail  because  they  could  not  build  a  great  product,  but  because no  one  wanted  the  product. Steve  Blank

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The  majority  of  successful  startups  abandoned  their  initial  plans  and  learned  what  would  and  would  not  work  in  the  market. Clayton  Christensen

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Traditional versus lean approach

Source:  Ash  Maurya:  Running  Lean9www.pragmatic-­‐solutions.ch

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Core Lean PrincipleGet  out  of  the  building

1  2  3  4  5  6  7  8  9

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Lean Innovation is …

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a  company  culture  touching  all  aspects:Values,  Leadership,  Incentives,  Empowerment,  Organization,  Accountability,    …

not  a  collection  of  tools

A  culture  can  not  be  copied  easily  !    

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Lean Innovation Framework

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Lean Innovation Framework

ScaleProduct  Market  

fit

Problem  Solution  

fit

Customer  Discovery

Customer  Validation

Customer  Creation

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Each  assumption  is  validated  via  an  experiment  with  BML  feedback  loop

Is  problem  worth  solving,  are  people  willing  to  pay,  is  business  model  profitable,  repeatable  and  scalable

Assumption  of  plan  A,  …

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LEAN CANVAS

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Lean Canvas (by Ash Maurya / adapted from Osterwalder)

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Lean Canvas (by Ash Maurya / adapted from Osterwalder)

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Lean Canvas (by Ash Maurya / adapted from Osterwalder)

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Lean Canvas (by Ash Maurya / adapted from Osterwalder)

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Lean Canvas (by Ash Maurya / adapted from Osterwalder)

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Source:  Ash  Maurya:  Running  Lean

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Source:  Ash  Maurya:  Running  Lean

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agility  accelerates  ...

BUILD – MEASURE - LEARN FEEDBACK LOOP

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Feedback loop

Design  experiment

Minimum  Viable  ProductResults  

Analyze  results:-­‐ persevere,-­‐ pivot  or-­‐ quit?

weeks  not  years

Assumption/Hypothesis

Run  experiment

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Source:  Eric  Ries:  The  Lean  Startup

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BUILD: Design Experiment

We  will  know  we  have  succeeded  when  [quantitative/measurable  outcome]  or  [qualitative/observable  outcome]

Janice  Fraser

We  believe  that  [customer  type]  have  a  need  for  [need/action/behavior]

The  smallest  thing  we  can  do  to  prove  that  need  is  [experiment]

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Lean Innovation Framework

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LEAN GOVERNANCE

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Content - Agenda

• Risk Management• Validation  of Business  Model• Reporting  progress• Governing Startups  • Lean  Investor• Lean  Investment  Process

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RISK MANAGEMENT

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Lean Canvas: Where is the risk?

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Lean Canvas: Prioritise risks and …

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Source:  Running  Lean  was  developed  by  AshMaurya.  The  card  deck  was  created  by  Miles  Galliford.

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De-risking with BML Feedback loop

Build  experiment

Measure  your  Metric

Hypothesis  +  Success  Metric  +  Goal

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Compare  result  against  forecast.Is  the  hypothesistrue  or  false?

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Measure

Experiment Report

Why  is  it  relevant?

Quantify  your  goalsset  scope/timebox

Plan  how  to  execute  experiment

Results  =  Data

Document  the  learning  (validated,  invalidated  or  inconclusive)  

Test  value  and  growth  hypothesis  first

Move  to  next  experiment

Build Learn

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Advantage of Validated Learning

Its  all  about  facts  and  not  opinions.    

Build  a  culture  of  •generating  facts  instead  of  debating  opinions•learning  instead  of  being  right

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?!

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VALIDATION OF BUSINESS MODEL

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Lean Innovation Framework

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Measure progress without sales?

See:  http://practicetrumpstheory.com/2012/02/why-­‐lean-­‐canvas/

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How?

ScaleProduct  Market  

fit

Problem  Solution  

fit

Qualitative  Validation

Quantitative  Validation

Is  Business  Model  profitable,  repeatable  and  scalable?

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By  iterating  Lean  Canvas  Ideas  with  Build-­‐Measure-­‐Learn  Feedback  Loop  through  3  stages  until  we  reach:

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REPORTING PROGRESS

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Goal: Problem Solution Fit => ValueProblem  Solution  FitYou  validated  with  MVP  and  prospects  that  a  specific  solution  will  solve  a  know  problem  to  such  a  degree  that  customer  will  buy  it.  

Brant  Cooper

Value  assumption  – test  whether  a  product  or  service  really  delivers  value  to  specific  customers  once  using  it.  

ScaleProduct  Market  

fit

Problem  Solution  

fit

Customer  Discovery

Customer  Validation

Customer  Creation

Is  the  identified  problem  real?  Will  the  target  customer  pay?  Can  the  problem  be  solved?  

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The  growth  assumption  – test  how  new  customers  will  discover  a  product  or  service.  Through  what  engine  will  you  acquire  new  customers  at  affordable  cost.

Goal: Product Market Fit => GrowthProduct  Market  FitCustomer  is  willing  to  pay.  Cost  of  acquiring  new  customers  is  smaller  than  profit.  Evidence  that  market  is  large  enough  

Brant  Cooper

ScaleProduct  Market  

fit

Problem  Solution  

fit

Customer  Discovery

Customer  Validation

Customer  Creation

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Measure

Experiment Report

Why  is  it  relevant?

Quantify  your  goalsset  scope/timebox

Plan  how  to  execute  experiment

Results  =  Data

Document  the  learning  (validated,  invalidated  or  inconclusive)  

Test  value  and  growth  hypothesis  first

Move  to  next  experiment

Build Learn

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GOVERNING STARTUPS

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Lean Dash Board (Lean Stack)

Flow

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Lean Dash Board: Example

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Customer  Example:Insurance  Company

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Source:  Ash  Maurya:  Running  Lean

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THE LEAN INVESTOR:MAKE LOTS OF LITTLE BETS. EXPECT MOST TO FAIL.

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Dave Mc Clure @http://500.co

• Silicon  Valley  VC  fund +  startup accelerator• 40  people /  15  investing partners• 2000+  founders /  200+  mentors• 900+  Portfolio  Co’s:•Wildfire USD  350•MakerBot USD  400•

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Lean Innovation Investment Process

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Assumption/Goal:  Halving  &  Slicing  of  Angel  Investments

FFFFLean  Canvas  V12,  Problem  Solution  fit    &  Product  Market  fit  &  Dash  Board Re

sults  &  

Bus.C

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V  X

tMileston

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Lean  Investmen

twhe

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Investmen

ttoday

Busin

ess  

Plan  V  1.0

EffortManpower  (%) 1 10 80Elapsed  time  (month) 1  -­‐ 3 2  -­‐ 3 18  -­‐…

Public  BPcoursemachine  still  running

No/few  public  Lean  InnovationTrainingsavailable

Lean  Innovationis  part  of  BAinvestment(=  risk  insurance)

Goal:On  portfolio  basis  toGet  higher  Success  Rate  &  less  get  funds  &  more  quits

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SUMMARY: BENEFITS

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Savings Potentials with Lean

• Lean  Canvas instead of Business  Plan• Identification &  priorisation of risks instead oftesting the whole Business  Model• Solution  interviews instead of Market  Research• Pretotype/MVP  instead of perfect Product• Speed  has biggest impact on  profit

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DISCUSSION

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Feedback Door1.  How likely is it that you would recommend thisintroduction to a  friend or colleague?

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Source:  NetPromoter  Score

2.  What  changes  would  we  have  to  make  for  you  to  give  us  one  point  more?  

……………………………………………………………………………………………………………

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THE END

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