lean manufacturing towards sustainability

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DOI: 10.4018/IJSDA.2021010102 International Journal of System Dynamics Applications Volume 10 • Issue 1 • January-March 2021 16 Lean Manufacturing Towards Sustainability: A Grey Relational Framework Biswajit Mohapatra, KIIT University (Deemed), India https://orcid.org/0000-0002-3461-1745 Deepak Singhal, KIIT University (Deemed), India Sushanta Tripathy, KIIT University (Deemed), India https://orcid.org/0000-0003-2470-4080 ABSTRACT Thispaperintendstocapturetheattentionoftheleanresearcherstowardsashiftofprioritiesofthe varioustechniquesimplementedinleananditsjourneyof40yearsintheglobalscenario.Inparticular, thepaperfocusesontheimplementationofleantechniquesinIndiaunderthebannerofsustainability. Thepaperfocusesonthreeindustries,atextileindustryrepresentingindustrialrevolution1.0,an automotivesparepartsindustryrepresentingindustrialrevolution2.0,andanelectrical/electronics industryrepresentingindustrialrevolution3.0,named‘A’,‘B’,and‘C’,respectively,andanalysesthe prioritiesoftheeightbesttechniquesofleaninthesustainabilityphase.ThetechniquesareKaizen, Poke-Yoke,5S,Kanban,Just-in-Time,Jidoka,Takt-Time,andHeijunka.Theindustries‘A’and‘C’ havePoke-Yokeasthemostcriticaltechniqueandhavebeenrankedonewhereasinindustry‘B’5S emergesasthemostprolifictechniqueintheIndiancontextoftheseindustries. KeywoRDS Framework, Grey Analysis, Lean, Lean Phases 1. INTRoDUCTIoN Themethodologyandoperationalaspectsofproductionintheindustrialworldhaschangedovertime. Withthetransitionfromhandproductionmethodstonewmachinesandprocesses,thefirstindustrial revolution(1760-1840)markedthedominanceoftextileindustriesintheworldscenario.Thesecond industrialrevolutionbeganin1850’swiththeadventofsteel.(Firstformofmassproduction).The industrialrevolution3.0(1969)sawtheemergenceofnuclearenergy,electronics,telecommunication andcomputers.Theindustrialrevolution1.0improvisedwaterandsteamtoimproviseproduction, thesecondintroducedelectricitytoinvokemassproductionandindustry3.0automatedproduction byincorporatingelectronicsandinformationtechnology.Duringthesecondindustrialrevolution, automotiveindustryalsocameintopicturebeginningwithcraftproductionfollowedinsuccession bymassproductionimprovisedbyHenryFordaround1900. Thisarticle,publishedasanOpenAccessarticleonJanuary11,2021inthegoldOpenAccessjournal,InternationalJournalofSystemDy- namicsApplications(convertedtogoldOpenAccessJanuary1,2021),isdistributedunderthetermsoftheCreativeCommonsAttribution License(http://creativecommons.org/licenses/by/4.0/)whichpermitsunrestricteduse,distribution,andproductioninanymedium,provided theauthoroftheoriginalworkandoriginalpublicationsourceareproperlycredited.

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Page 1: Lean Manufacturing Towards Sustainability

DOI: 10.4018/IJSDA.2021010102

International Journal of System Dynamics ApplicationsVolume 10 • Issue 1 • January-March 2021

Copyright©2021,IGIGlobal.CopyingordistributinginprintorelectronicformswithoutwrittenpermissionofIGIGlobalisprohibited.

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Lean Manufacturing Towards Sustainability:A Grey Relational FrameworkBiswajit Mohapatra, KIIT University (Deemed), India

https://orcid.org/0000-0002-3461-1745

Deepak Singhal, KIIT University (Deemed), India

Sushanta Tripathy, KIIT University (Deemed), India

https://orcid.org/0000-0003-2470-4080

ABSTRACT

Thispaperintendstocapturetheattentionoftheleanresearcherstowardsashiftofprioritiesofthevarioustechniquesimplementedinleananditsjourneyof40yearsintheglobalscenario.Inparticular,thepaperfocusesontheimplementationofleantechniquesinIndiaunderthebannerofsustainability.Thepaperfocusesonthreeindustries,atextileindustryrepresentingindustrialrevolution1.0,anautomotivesparepartsindustryrepresentingindustrialrevolution2.0,andanelectrical/electronicsindustryrepresentingindustrialrevolution3.0,named‘A’,‘B’,and‘C’,respectively,andanalysestheprioritiesoftheeightbesttechniquesofleaninthesustainabilityphase.ThetechniquesareKaizen,Poke-Yoke,5S,Kanban,Just-in-Time,Jidoka,Takt-Time,andHeijunka.Theindustries‘A’and‘C’havePoke-Yokeasthemostcriticaltechniqueandhavebeenrankedonewhereasinindustry‘B’5SemergesasthemostprolifictechniqueintheIndiancontextoftheseindustries.

KeywoRDSFramework, Grey Analysis, Lean, Lean Phases

1. INTRoDUCTIoN

Themethodologyandoperationalaspectsofproductionintheindustrialworldhaschangedovertime.Withthetransitionfromhandproductionmethodstonewmachinesandprocesses,thefirstindustrialrevolution(1760-1840)markedthedominanceoftextileindustriesintheworldscenario.Thesecondindustrialrevolutionbeganin1850’swiththeadventofsteel.(Firstformofmassproduction).Theindustrialrevolution3.0(1969)sawtheemergenceofnuclearenergy,electronics,telecommunicationandcomputers.Theindustrialrevolution1.0improvisedwaterandsteamtoimproviseproduction,thesecondintroducedelectricitytoinvokemassproductionandindustry3.0automatedproductionbyincorporatingelectronicsandinformationtechnology.Duringthesecondindustrialrevolution,automotiveindustryalsocameintopicturebeginningwithcraftproductionfollowedinsuccessionbymassproductionimprovisedbyHenryFordaround1900.

Thisarticle,publishedasanOpenAccessarticleonJanuary11,2021inthegoldOpenAccessjournal,InternationalJournalofSystemDy-namicsApplications(convertedtogoldOpenAccessJanuary1,2021),isdistributedunderthetermsoftheCreativeCommonsAttributionLicense(http://creativecommons.org/licenses/by/4.0/)whichpermitsunrestricteduse,distribution,andproductioninanymedium,provided

theauthoroftheoriginalworkandoriginalpublicationsourceareproperlycredited.

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In1937,Toyotamadeitswayintotheautomotivesectorbutsoonfailedtoestablishitselfduetoseveralindigenousproblemsandconstraints,onebeingthenucleardestructionofWorldWarII.TosolvetheproblemofthisJapaneseautomotivecompanyitsownerSakichiToyodaandhisproductiongeniusTaiichiOhnostartedasimpleapproachtosolvetheirproblems.Thesesetofsmartruleswereperfectionizedinover30yearsofshearhardworkanddiligencewhicheventuallycametobeknownas‘LeanProduction’(JohnKraafcik,1988).Thisnewgenerationoperationphilosophyconsistedofitsowntools,techniquesandpracticesblendingitintoanarttodotheworkwithbestperformance,qualityandproductivity.Figure1illustratesthetoolsandtechniquesframeworkindeveloping‘Lean’.Since1990,withthepublishingofthebook“TheMachinethatchangedtheworld”[Womack,JonesandRoos]leanhastransformedworkstylesandlifestylesthroughouttheworld.Undertheparadigmsofsustainabilityinvolvingthepillarsofsocial,economicandenvironmentaldimensions,leancanbeagamechangertobringoutthebestofthesecriticaldimensionsofsurvivalthatgoverntheindustrialworld.Leancanbeappliedtoreducehumaneffort,inventory,workspaceandsimultaneouslyincreasethevarietyanddiversityofproductswithaveryshorttimeframe.Thefeatureofleanasthe“warriorphilosophy’”canbringaboutthechangewithlimitedresourcesandworkforcewithmagicaleleganceto transformationofclean,greenandprosperoussocietyofmodern times.Thispaper intends toconcentrateontherankingofthebesteighttechniquesinprevioussixphasesofleanwithrespecttotheseventhphasecalled“Sustainability”usingtheGreyRelationalAnalysisTechnique.

Thepaperisorganisedintosevensections:ThesecondsectioncomprisesLiteraturereviewwhereanindepthliteraturereviewdepictingthesevenphasesofleanwithdeepimplicationsandemphasisonidentifyingtheeightbesttechniquesforleanimplementation.Theframeworkthatfollowsshowthepositionoftechniquesinthescientificmethodparadigmandhelpstovisualizethestructureofstrategies,principlesandpracticesinaccordancewithlean.Themethodologyused,beingthefourthsection, is representedand thescaleused ismentioned.The fifthsectionof surveyandanalysiscomprisestheexpertopinionsandrankpredictionisestablished.Inthesixthsectionofresultanddiscussion, theranksandtheir implicationsin thechosenindustriesA,BandCarehighlighted.Thepaperconcludesprovidinganoveralldiscussionofresults,limitationsofthepaper,managerialimplicationsandfuturescopeofresearch.

1.1 LiteratureThoughtheprocessofleanproductionstartedin1950’s,yetittookfifteenyearstoestablishitselftomaturitythroughrelentlessandconsistenteffortintheToyotaautomotiveindustry.Theliteraturewasnotgivenadriveuntil1971whenPeterDruckerdelvedintotheJapanesemanagementprinciplesinhismanuscript.ItwasageneralviewonJapanesework-philosophiesanddidnotspecificallydealwithleanproduction.In1990,Womack,JonesandRoosforthefirsttimecameupwithabook“TheMachinethatchangedtheworld”whichexplainedleanworkphilosophyanditscompetenceincrisissituationandhowitcanbeagamechangerinturningacompanyintonumberonestatusintheautomotiveindustry.Thebookwasaresultoffiveyearsofresearchofalltheautomotiveindustriesaroundtheworldatthatpointoftimeandthecomparativeaccountoffadingmassproductiontoemergingleanproductionwasclearlyevident.Theterm“lean”alsowassuggestedbyaresearcher,JohnKraafcik(1988)inMIT’sInternationalMotorVehicleProgram(IMVP).Itconferredtheideaof“lessofeverything”intermsofworkspace,humaneffort,speedofproduction,quantity,qualityandvarietyofproductsproducedandresourcesutilizedinachievingtheseattributes.Thisliteraturereviewfiltersallresearchpaperswhichcontaintheinvolvementoftechniquesinvariousdimensionsoflean.

1.1.1. Phases of LeanOver the last forty years, lean has been studied and implemented in various dimensions calledphases.Tilldate,sevenphasesareidentifiedwiththeseventhonecontinuing.WehaveconsideredtwentyeightscholarlyarticlestofindoutthebesteighttechniquesofLean.TheliteraturesurveyedistabulatedinTable1.

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1.2. Discovery Phase (1970-1990)Drucker(1971)wasthefirsttobringJapaneseworkmanagementcultureintolimelightalthoughmethodswerenotelaborated.Withhispaper,aneedandscopetounderstandtheJapaneseworkculture emerged. The effectiveness was still a question as methods were not known and theunderlyingphilosophywasyettobeunderstood.TheJapanesemanagementtendtomakedecisionsbyconsensus,withcapabilitiestoadapttomultidirectionalsituationaldemands.Itreflectsonthediversifiedbalanceindecision-makingandflexibilityofthestrategy.Developingyoungpeople,jobenrichmentandinformalapproachbeingthekeyhighlightsofimplementationprocess,itsresultswereoverwhelming.Sugimorietal.(1977)threwlightontheToyotaproductionSystemandKanbansystems.Theyhighlightedtheconceptsof‘JustinTime’and‘respectforhuman’.Onlynecessaryproducts,atnecessarytime,innecessaryquantityneedtobeproduced.Thepracticewaschallengingasithasbeenmasteredbythecreatorsthemselveswithdiligentworkforovertwentyyears.Culturaladaptabilitywasatimeconsumingandhecticprocessfortheworkforce.ThemyththatproductivityandqualitylevelsaredeterminedbyplantslocationwasbustedbyKrafcik(1988).Hecameupwithafreshconclusionthatleancanbeimplementedinanyplantlocationwithoutbargaininquality,productivityandperformance.Themajorhindrancewas thecomplexityof leanand theworkerspsychology to resist to themoredynamicworkcultureofdisciplineand skill.He identified theprimaryindicatorsofplantperformanceasproductivity,qualityandflexibility.Theplantsthatmosteffectivelybalanceproductivity,qualityandflexibilitytosuittheirparticularmarketnicheshaveadecidedadvantage.Corporateparentageandculturedoappeartobecorrelatedwithplantperformance;theleveloftechnologydoesnot.

Table 1. Phases of Lean and best 8 techniques identification literature used

Lean Phases Period Literature

PhaseofDiscovery 1970-1990 Kraafcik(1988a)Drucker(1971)Sugimorietal.(1977)

PhaseofDissemination 1991-1996 WarneckeaandHuser(1995)Berkley(1992)WomackandJones(1997)

PhaseofImplementation 1997-2000 Kippenberger(1997)CappeliandRogovsky(1998)Green(1999)Yinglingetal.(2000)SpearandBowen(1999)

PhaseofEnterprise 2001-2006 FairrisandTohyama(2002)Hines(2004)Liker(2004)DoolenandHacker(2005)

PhaseofPerformance 2006-2009 Takeuchietal.(1986)Graff(2007)Bainesetal.(2006)

PhaseofQuantification 2009-2014 Vinodhetal.(2012)Achangaetal.(2012)Ramachandranetal.(2013)

PhaseofSustainability 2014-2019 Cherrafietal.(2016)Hartinietal.(2015)Vanichchinchai(2019)Basharetal.(2019)

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1.3. Dissemination Phase (1991-1996)Berkley(1992)discussedtheimpactofmaterialhandlingbystudyingvariousmodelsforKanbanbuffercapacitiesandperiodicmaterialhandling.Itprovidedthefinerideaofoperations,onecanalleviatethelimitingtrade-offsincostandeffectiveness.AsstatedbyWarneckeaandHuser(1995),leanisanintellectualapproachconsistingofasystemofmeasuresandmethodstobringacompetitivestateinacompanyThesesetofstandardsneedtobemodifiedaseveryorganisationhasdifferentgoalstoachievewithexistingset-ups.Inthelightofthechangingcircumstances,thepaperprovidesafoodforthoughttorestructuretheoutdatedproductionindustries.Thefeasibilityistheonlyobstructionbecauseofhighcostsorinherentlimitations.Anotherchallengeisworkerpsychologyasflexibility,qualityandteamworkismisunderstoodascontrol,exploitationandsurveillancerespectively.

1.4. Implementation Phase (1997-2000)Kippenberger(1997)reflectsleanthinkingasanantidoteto‘muda’orwastebutitsimplementationistoodifficultinitscompleteshape.Aglobalscopetoleanthinkingisembodiedinhiswork.Theonlydilemmaisitsacceptancelevelsandfearoffailureinnewscenarioofactivities.CappeliandRogovsky(1998)emphasizesthatemployeeinvolvementdrivestheindustrytoanewcurveofculturalfreedom.Inthehustleandbustleofdecisionmaking,successrateofgooddecisionsmay be poor but immaterial as long as it improves for the better. Further, individuals will beenthusiasticaboutdecision-makingpowerswhichcultivateasagentsofchangeandcontinuousimprovement.Incertaininstances,decisionsofsamescopemightbroilaconflictininterestwhichmightdeterioraterelationshipsforwhichprofessionaldecorumwillcommandrespectwithintheorganization.Yinglingetal.(2000)developedmathematicalmodelstoimprovethesystemsandusedsimulationtoassessthebetterpotentialsagainstexistingones.Althoughmodelsarebasedoncertainassumptionswhose reflectionsarean idealstate, still thechances topredict for theenhancedproductivity,qualityandperformanceincreases.Duringthisphase,difficultywasfoundinmasteringtheshop-floorprinciplestosuccess.

1.5. enterprise Phase (2001-2006)FairrisandTohyama(2002)integratedindustrialrelationstoleanproduction.Theysuggestedleanproductionresponsibleforlabourmanagementco-operationandproductiveefficiencyofindustrialrelations.Amidstlackofinstitutionalmechanismsandreducedsafetyandhealthissuesasresistiveforces,workersjobenrichment,satisfaction,innovativelifestylepropelledthemtocontributetothewheelofprogressintheindustry.Hines(2004)emphasizedonthedevelopmentandlocalisationofleanconcept.Lackofhumanintegrationandlimitedapplicabilityoutsidehighvolumerepetitivemanufacturingenvironmentswasevident.Toencouragevalueandcost,tacticaltostrategicdecisionswereintegratedtosupplychainandnewproductdevelopmentendeavours.Liker(2004)highlightedthepartnershipstobethelifebloodofsupplychainsofthescaledriven,technologyintensiveglobaleconomy.Theemphasiswastobuildtrust,transparencyandloyaltytoachievetherelationshipgoal.Leaneconomicgoalwastosetthetargetpricebasedonareason,notbymerewantsandneeds.DoolenandHacker(2005)developedasurveyinstrumenttoassesstheimplementationof leanpracticeswithinanorganisation.Itwaswellinferredthatchallengingconditionslimittheapplicabilityoflean,sotheneedofasystemofevaluationwhichwouldactasabaseforconductingsurveyswascritical.

1.6. Performance Phase (2007-2009)Takeuchietal.(1986)dealtwiththespeedandflexibilityinproductdevelopmentwhichrequiredhigheffortfromtheprojectteam.LeanProcessandProductDevelopment(LPPD)isapropellingdesigntoenhancethespeedandflexibilityaspectsofproductdevelopment.Sometimes,contradictorygoalswithinthesameproductorprocessmaybeahindrancetothedevelopmentprocessalongwithitsadaptability.Graff(2007)concentratedonleanorganisationsandtheuseof“lessofallresources”

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thanthatusedbytheirtraditionalcounterparts.Itwasnevereasytoachieveandsustainintegratedcoherence.Workersalsolostfocusandthevisionofintegratedformat.Butitwasconfirmedthatintegratingandharmonisingthetotalimplementsofanorganisationcreatesthecompetitiveadvantage.Bainesetal.(2006)suggestedthatnewproductdevelopmentis“thestateoftheart”ofleantoproductdesign,engineeringanddevelopment.Theresponsibilitiesofdesigncanbesegregatedintochunksbycompetentindividualsforbetterinnovation.Humantendenciestowearoutandlackofpaceinworkcannullifytheimpactoflean.Asaremedial,aChiefEngineershouldbeanableanddynamicpersonalityofinfluencewhocantakebolddecisions.

1.7. Quantification Phase (2010-2013)Vinodhetal.(2012)emphasizedtheuseofstructuralequationmodellingtodeterminethecriticalfactorsinleanpracticestowardssuccess.Themodelsarebasedonassumptions(idealconditions),sointerpretationshavetobeadjustedinpractice.Leanhasgotenormousnumberofprinciplesandpracticeswhichcanbeconvertedintoequations.Equationmodellingmostlyisindustryspecificorprocessspecificandmaynotbesuitableuniversally.Achangaetal.(2012)developedadecisionsupport tool: The Fuzzy-Logic advisory system. Although the validation is difficult, the costs,readinessstatus,levelofvalue-addtobeachieved(impact/benefits)studiedyieldsbettercontrol.Inthispreliminaryquantificationphase,heuristicrulesisimplementedwhichmaycreateambiguityinfurtherresearch.Ramachandranetal.(2013)solvedcomplexproblemsbytheuseofmulticriteriadecisionmaking.Everyaspectofhumanbehaviourandprocessescanbeputintothismethodofdecisionmaking.Itissubjecttothetrade-offthatamathematicaloutputmaycontradictahumanconscienceinmakingaparticulardecision.

1.8. Sustainability Phase (2014-2019)Hartinietal.(2015)studiedandanalysedvariousframeworkstobringaboutaclearconnectionbetweenleanandsustainabilitywithimprovedperformance.Theyfeltastrongandcompletearticulatedpictureofleanisyettobeproposed.Directionalinvestigationcanbecarriedoutonthetopicbasedonthisanalysis.Astrongissuemaybethevalidityandreliabilityissuesinactualoperatingenvironmentsofsuchtheoreticalframeworks.Cherrafietal.(2016)overviewedtheintegrationoflean,sustainabilityandsixsigmamanagementsystems.Thisanalysisidentifiestimegapswhichwouldpropelresearchinnewandproperdirections.Theuncertainlargescaledomainofleanandsustainabilityisyettoberevealed.Vanichchinchai(2019)exploredtheleanandsupplychainrelationshipsasanovelattempt.Thesupplychaindynamicsmaychangewithdemandpatterns.Vastareasexisttobeexploitedintofreshdimensionsofresearchinthisfield.

Theeightbest/ frequentlyused techniquesarechosen topredict their rank in threedifferentindustriesimplementingleanpractices(Table2).LeanwasdevelopedbyToyotaautomotivecompanyandhenceitstechniques.Inthispaper,wehaveselectedtheeightmostfrequentlyusedtechniquesasdepictedbyitscreatorslikeTaiichiOhnoandleanexpertslikeJ.K.Liker(2004)inhisbook“TheToyotaWay”andPascalDennis(2016)inhisbook“LeanproductionSimplified”followedbyresearcharticlesusedforsurveyofliteratureregardingtechniques.

ThesetechniquesareasshowninTable2.

1.8.1. FrameworkTheframeworkdepictsastructuredviewofevolutionofleanpracticesfromthesphereofscientificmethod.Leanstrategiescomprisesoftwocomponents:toolsandtechniques.Toolsaredevelopedfromthescientificapproachthatpropelthesystemtoeffectiveandefficientprocesses.Whentoolsarevalidatedandbecomereliable,twoormoretoolsmaycombinetogiveastructuredworkmodulecalledatechniquespecifiedtoperformacertaintask.Proveninlong-termthesetoolsandtechniquesarereferredtoasPrinciples.Theapplicationandexecutionoftheprinciplesisnotalwayspossibledue

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tovarietyofchangingcircumstances.So,principlesaremodifiedtohaveapracticalorientationtobetermedaspractices.Thesepracticesenhancetheperformance,qualityandproductivityofthesystem.

ThebesteighttechniquesidentifiedforfirstsixphaseswereKaizen,poke-yoke,5S,Kanban,Just-in-time,TakttimeandHeijunka(Figure1).ThispaperisanattempttorankthesetechniqueswithrespecttotheseventhphaseofLeani.e.LeanandSustainabilityusingtheanalysistechniquecalledGreyRelationalAnalysis.

Table 2. Techniques and their meanings

SL Technique Meaning

1. Kaizen Continuousimprovementofworkpracticesandpersonalefficiency.

2. Poke-yoke Mistake-proofingorabilityofmachinestodetectmistakes

3. 5S(sort,set-in-order,shine,standardize,sustain)

Astabilizingstandard

4. Kanban Avisualtool/cardusedtoachievejust-in-timeproduction

5. Just-in-time Toproducerightitematrighttimeinrightquantity.

6. Jidoka Intelligentworkersandmachinesidentifyingerrorsandtakingquickcountermeasures.

7. Takt-time Theactualtimetoperformaprocessorhowfrequentlywemustproduceaproduct.

8. Heijunka(Productionlevelling) Distributingtheproductvolumeandmixevenlyovertime.

Figure 1. Position of techniques in the paradigm of scientific method

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2. ReSeARCH MeTHoDoLoGy

2.1 Mathematical Method Used: Grey Relational AnalysisGreyRelationalAnalysistechnique(Deng,1982)isaneffectivemethodusedtosolveuncertaintyproblemswithdiscreteinformation.ItissuperiortootherMultiCriteriaDecisionMaking(MCDM)techniqueswhileanalysingqualitativeattributesconvertedintoquantitativescalevalues(Likertscale)whicharetobenormalizedtodeterminetherelativeperformanceofattributes.TheopinionsintheproblemofthisresearchproblemarediscretevaluesnumberedinLikertscale(1to7)whicharetobetransformedintomeaningfulinsightsunderuncertainty.Moreover,thetechniquesselectedforopinionsarequalitativeconstructswhicharetransformedintoquantitativeequivalentsusingscalevalueswithacertaindegreeofunpredictability.ThesefeaturesofGreyanalysisjustifyitssuitabilitytobeselectedasthemethodforanalysingtheconcernedproblem.TheprocedureofGreyRelationalAnalysisisasfollows:

STEP 1:Tabulatethe7-pointLikertscalevalues/opinionsoftheexperts(columns)andthetechniques(rows)obtainedthroughastructuredquestionnaireabouttheimplementationofleantechniquesinindustriesA,BandC.

STEP 2:Addeachtechnique’sLikertopinionsindividuallyforalltheeighttechniques.(∑Xi(i=1to12)).

STEP 3:FindtheGreyNumber.

GreyNumber=(∑Xi/n)

where‘n’isthenumberofexperts.

STEP 4:DividetheGreyNumberbymaximumscalevalue(7)toobtainthemaximumvalueinscale(fromseven){Gijmax}.

STEP 5: Find thenormalizedvalue{Gij*=Greynumber/Gijmax). for all the techniques in aparticularindustry.

STEP 6:PredicttheRankbyobservationofthenormalizedvalue.(Highestvalue=Rank1;thendescendingdowntotheeighthwithlowestvalue).

STEP 7:Repeattheprocedurefordataofeachindustryunderconsideration.

TheGreyMethodissummarizedas:

∑XirepresentsthesumofalltheopinionsbasedonLikertscaleoutof84(max;7*12)Gijisgreynumber(=∑Xi/12)Gijmaxisthemaximumvalueinscale=7Gij*=Normalizedvalue(=Greynumber/Gijmax)

AGreynumberisdefinedasthevalueofthesummationofall theopinionsforaparticulartechniquedividedbythenumberofobservers.Greynumberdividedbymaximumvalueofscalegivesnormalizedvalue.Thenormalizedvaluemultipliedbyweightageofeachexpertgivesthevalueofthe“technique”usedtopredicttherank.Here,asallexpertshavetenyearsandaboveexperiencetheweightageofeachis1.Thus,thenormalizedvaluescandirectlybeusedtopredicttherank.

2.2 Scale Used: LIKeRT “7-Point” ScaleThe Likert scale (Flynn et al.1990, Dawes 2008) is selected to address the problem as the datarequirementsareofintervaltype.Further,thereisaneedtosummateittopredicttherankofthe

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attributesforwhichthescalevaluesareassigned.TheLikertscaleinvolvesopinionsandthevalueassignedtothem.VeryPoorwasvalued‘1’followedbyPoor’2’,Mediumpoor’3’,Fair‘4’,MediumGood‘5’,Good‘6’andVeryGood‘7’.Thisscalewasusedtoextractqualitativeopinionsfromexperts.

2.3 Survey and AnalysisTwelve experts with more than ten years experience of lean adaptation and practices in Indianmanufacturingindustrygavetheirvaluableopinionwhichformsthedatabaseforthegreyanalysis.Threeindustriesviz.a)Textile,b)Automotivesparepartsandc)ElectricalandElectronicsindustrieswereconsideredintheeasternIndiarepresentingthefirst,secondandthirdindustrialrevolutionerasanditsadaptabilitytowardstheleantechniquesandhencedegreeofembracingleanstrategyintheseventhgenerationoflean.TheindustrieshavebeennamedasA,BandCrespectively.A,BandCreflecttheIR1.0,IR2.0andIR3.0whenwedelveintotheoriginoftheseindustriesintheworld.Moreover,thefeasibilityoffindingtheseindustriesinthevicinitywasanotherplausiblereasonfortheirselection.Further,theleanpracticesthatwereimplementedinthesecompanieshasaspecialcharmpertainingtothepresentstateoftheseindustriesofsuchrichhistory.Theexpertsarenotrelatedtothechosenindustriesandhencetheopinionsaregenuine(Tables3-8).

Table 3. INDUSTRY A: The textile industry

Techniques Experts

1 2 3 4 5 6 7 8 9 10 11 12

Kaizen 5 6 4 5 6 6 6 7 7 6 6 5

Poke-yoke 7 7 6 6 7 6 6 5 6 6 6 7

5S 7 7 7 7 7 6 6 6 6 6 5 4

Kanban 3 4 4 5 6 6 4 4 6 5 4 5

Justintime 3 4 5 5 3 4 6 6 7 7 6 6

Jidoka 6 6 6 6 5 4 3 2 6 6 6 6

Takttime 2 3 3 3 3 4 3 2 2 3 4 4

Heijunka 5 6 6 6 6 6 7 7 6 6 6 6

Table 4. Rank prediction

Technique ΣXi(i=1 to 12)

Gij={ΣXi/12} Gij (max)

Gij*{=Gij/Gij(max)} Rank

Kaizen 69 5.75 7 0.82 4

Poke-yoke 75 6.25 7 0.89 1

5S 74 6.16 7 0.88 2

Kanban 56 4.66 7 0.66 7

Justintime 62 5.16 7 0.73 6

Jidoka 62 5.16 7 0.73 5

Takttime 36 3.00 7 0.42 8

Heijunka 73 6.08 7 0.86 3

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Table 5. INDUSTRY B: The automotive spare parts industry

Techniques Experts

1 2 3 4 5 6 7 8 9 10 11 12

Kaizen 5 6 7 6 5 6 7 6 6 5 5 6

Poke-yoke 5 6 6 5 6 5 6 6 5 4 5 6

5S 7 6 7 7 6 6 7 6 7 6 7 6

Kanban 5 5 6 5 6 7 6 5 4 5 6 6

Justintime 3 4 3 5 4 4 5 5 4 4 5 6

Jidoka 4 3 4 4 5 4 5 4 6 5 6 5

Takttime 5 6 5 6 6 5 4 5 6 7 6 4

Heijunka 4 5 6 6 5 6 7 7 6 5 5 4

Table 6. Rank prediction

Technique ΣXi(i=1 to 12)

Gij={ΣXi/12} Gij (max)

Gij*{=Gij/Gij(max)} Rank

Kaizen 70 5.83 7 0.833 2

Poke-yoke 65 5.41 7 0.773 6

5S 78 6.50 7 0.928 1

Kanban 66 5.50 7 0.785 3

Justintime 52 4.30 7 0.619 8

Jidoka 55 4.50 7 0.642 7

Takttime 65 5.41 7 0.773 5

Heijunka 66 5.50 7 0.785 4

Table 7. INDUSTRY C: The electrical and electronics industry

Techniques Experts

1 2 3 4 5 6 7 8 9 10 11 12

Kaizen 6 6 5 6 5 5 6 5 7 6 7 6

Poke-yoke 7 6 6 7 5 6 5 5 6 5 6 7

5S 4 5 5 4 4 5 6 6 5 5 6 5

Kanban 5 6 5 5 6 6 6 5 6 7 6 7

Justintime 4 5 4 5 3 4 5 6 5 5 6 5

Jidoka 5 5 4 5 6 6 5 4 5 4 4 5

Takttime 2 3 4 4 4 5 4 5 5 4 4 5

Heijunka 4 5 4 5 5 5 4 6 6 4 5 4

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3. ReSULTS AND DISCUSSIoN

FromTable9,the“importanceofthebesttechniques”ofleaninSustainabilityphaseis:

Poke-yoke(0.89)>5S(0.88)>Heijunka(0.86)>Kaizen(0.82)>Jidoka(0.73)=Justintime(0.73)>Kanban(0.66)>Takttime(0.42)

Poke-yokeormistakeproofinghasemergedasthemostimportanttechniqueinthesustainablephase of lean implementation. As clearly visible, mistakes lead to waste which deteriorates thesustainableaspectsorpillars-social,economicandenvironmental.The5Stechniqueemphasizesthecultureofworkandthenstandardisationofprocedureswhichaptlyfollowsmistake-proofing.ThethirdtechniqueofimportanceisHeijunkaorproductionlevelling.Thecomplexityofindustrialprocesseshasmadethistechniqueofenormousimportance.Thefourthtechniquecalledkaizenis‘incrementalcontinuousimprovement’whoseintegratedapproachisafundamentalaspectofleanphilosophy.Jidokaorautonomation(=automationwithhumantouch)isthefifthrankedtechniqueamongtheeightbestconsidered.Workcultureisfinelyingrainedwiththistechniquealongwiththecountry’stechnologicalfrontiers.ThesixthrankisactuallyatiewithfifthandiscalledJust-in-time.Ithasclosecorrelationwithjidokaandworkcultureofthenation.Kanban,whichwasoneofthepioneersofearlyleanmanagementerahasdroppeddowntoseventhposition.Thelastbest

Table 8. Rank prediction

Technique ΣXi(i=1 to 12)

Gij={ΣXi/12} Gij (max)

Gij*{=Gij/Gij(max)} Rank

Kaizen 70 5.83 7 0.833 2

Poke-yoke 72 6.00 7 0.857 1

5S 60 5.00 7 0.714 4

Kanban 70 5.83 7 0.833 3

Justintime 57 4.75 7 0.678 6

Jidoka 58 4.83 7 0.690 5

Takttime 49 4.08 7 0.583 8

Heijunka 57 4.75 7 0.678 7

Table 9. INDUSTRY A: The textile industry

Techniques Rank

Poke-yoke 1

5S 2

Heijunka 3

Kaizen 4

Jidoka 5

Justintime 6

Kanban 7

Takttime 8

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techniqueinthelistisTakt-timeorcycletimewhichhasbecomeasecondnatureinthegrowingeraofadvancedtechnology(Tables9-10).

Thus,the“importanceofthebesttechniques”ofleaninSustainabilityphaseis:

5S(0.928)>Kaizen(0.833)>Kanban(0.785)=Heijunka(0.785)>Takttime(0.773) =Poke-Yoke(0.773)>Jidoka(0.642)>JustinTime(0.619).

5Sswipesthefirstspotinautomotivesparepartindustry.5Srepresentssort,setinorder,shine,standardizeandsustain.ItisfollowedbykaizenandKanbaninsecondandthirdspotrespectively.HeijunkaequalsKanbanandhasthefourthspotfollowedbyTakttimeandpoke-yokehavingsamedegreeofimportanceatfifthandsixthspotrespectively.TheseventhspotisacquiredbyJidoka,whilejustintimeendsupintheeighthspot(Table11).

Thus,the“importanceofthebesttechniques”ofleaninSustainabilityphaseis:

Poke-yoke(0.857)>Kaizen(0.833)=Kanban(0.833)>5S(0.714)>Jidoka(0.690)>Justintime(0.678)>Heijunka(0.678)>TaktTime(0.583)

Table 10. INDUSTRY B: The automotive spare parts industry

Techniques Rank

5S 1

Kaizen 2

Kanban 3

Heijunka 4

Takttime 5

Poke-yoke 6

Jidoka 7

Justintime 8

Table 11. INDUSTRY C: The electrical and electronics industry

Techniques Rank

Pokeyoke 1

Kaizen 2

Kanban 3

5S 4

Jidoka 5

Justintime 6

Heijunka 7

TaktTime 8

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Mistakeproofingagaintopsthechartofmostpopulartechniquesofleaninelectrical/electronicsindustry.KaizenorcontinuousimprovementrankssecondwithequalprioritytoKanban.Itisfollowedby5S,Jidoka,Justintime,HeijunkaandTakttime.

4. CoNCLUSIoN

Thepresentanalysismarksaclearshiftintrendofleantechniquesinsustainabilitywithrespecttopreviousphasesandidentifiesthebestsetoftechniquestorealignthemodeofoperationsinthepresentcontextofthreeindustrieseachrepresentingthethreephasesofindustrialrevolutioni.e.IR1.0,IR2.0andIR3.0respectively.TheindustryA(Textileindustry)withoriginfromIR1.0hasimplementedleantechniqueswheremistake-proofing,5Sandproductionlevelling(Heijunka)topsthelist.Itsignifiesthattheabilityofmachinestodetectmistakesistheadvancementintechnologyinthisindustry.Thestandardisationprocess,5Smarksthatmakingsystemssustainableisthekeygoaloftheindustryaswell.Asevident,productionlevellingisalwaysacornerstonetobalancecapacityanddemandwhichjustifiesthethirdspoteffectively.TheindustryB(Automotivespareparts)hasstandardisationtechnique5Sinrank1whichsignifieshowpartmakingisdonethroughusingleantechniquesforbatchproduction.ItisfollowedbyKaizenwhichdemystifiestheconceptofcontinuousimprovementinoperations.ThethirdmostimportanttechniqueisKanbanwhichprioritizeswhichworktobeprocessedinwhatorderthroughcolouredcards.Italsoshowstheindustry’s’transittoJITproduction.TheindustryC(Electrical/Electronics)representsIR3.0inoriginwherepoke-yokeormistakeproofingemergesasthemostimportanttechnique.Itreflectsthattheindustryproduceserror-freecomponentslikechipsetc.onalargescale.ItisfollowedbyKaizen(JITtransitinproduction)andKanban(visualaidtoprioritizeworkflow)respectively.

These results justify the qualitative techniques that are quantified through the use of GreyRelationalAnalysistechnique.Thisanalysishasaveryfragrantperspectivetothemanager/decisionmaker.Theshiftintrendscanbeobservedand4M’s(Men,Machine,Material,andMethods)canbechannelizedintherightdirectionattherighttime.Itwouldhelpinstreamliningoperations,reducingresistance to market complexity (fluctuating demands), reduce costs and improve competitiveadvantageof industries.Thescopeof theanalysiscanbeextendedtovariousregionsovermorenumberoftechniquestofindthepresenttrendsofsustainableleantoacquirethemodernshiftintrendsofleanphilosophy.

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Biswajit Mohapatra is doing PhD in lean manufacturing in School of Mechanical engineering, KIIT Deemed to be university, Bhubaneswar, Odisha. His research areas are Lean manufacturing, supply chain management, project management and quality management.

Deepak Singhal (PhD) is currently working as Assistant Professor in School of mechanical engineering, KIIT Deemed to be University, Bhubaneswar, Odisha. His research areas are remanufacturing, system modelling, supply chain management, project management and quality management.

Sushanta Tripathy currently working as a Professor at the School of Mechanical Engineering in KIIT University, Bhubaneswar, Odisha, India. He has completed his PhD from the Department of Industrial Engineering and Management, Indian Institute of Technology, Kharagpur. His major areas of interest include production operations management, multivariate analysis, service operations management, supply chain management and productivity management. He is a Fellow of Institution of Engineers.