lean process improvement office of plan review & inspections wisconsin lean process improvement...
TRANSCRIPT
LEAN PROCESS IMPROVEMENT Offi ce of Plan
Review & InspectionsWisconsin
TODAYSAGENDA
1 WHERE WE
STARTED
2 WHAT WE DISCOVER
ED
3 FUTURE STATE
I
FUTURE STATE
II
FUTURE STATE
III
4 DHS PERSPECTI
VE
OWNER PERSPECTI
VE
ARCHITECT
PERSPECTIVE
BUILDER PERSPECTI
VE
5 WORK LEFT TO DO
POSSIBILITIES FOR
THE FUTURE
WHERE WE STARTED
1
WHERE WE STARTED
ORIGINAL CHALLENGE
LEAN APPROACH
P lan Rev iews
I n spec t i ons
Surveys
WHAT WE DISCOVERED
2
VALUE MAP CURRENT STATE
APPLICATION RECEIVED
75% Defects
• Incomplete application
• Missing signatures
• No fee• Old form
PLANS REVIEWED
70% Defects
• Inadequate design compliance
• Not coordinated
• Draft documents
REVISIONS REVIEWED
30% Defects
• Persistent design errors
• Inadequate response to conditions of review
• Not an integrated solution
PROGRESS INSPECTION
85% Defects
•Not ready for inspection
•Identical concerns found in plan review
•Not per specifications
FINAL INSPECTION
95% Defects
• Incomplete information
• Extensive punch list
• Systems not functional nor tested
FUTURE STATE
3
VALUE MAP FUTURE STATE
INSPECTLEAN
Q1 Q2 Q3 Q40%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
18%22%
30% 31%27% 28%
34%
44%
30%
25%23%
18%17%19%
6%3%
7% 6% 5%3%
Quarterly Summary Fiscal Year 13Plan Review Time
0 - 14 Days15 - 29 Days30 - 44 Days45 - 60 Days> 60 Days
TEAM PERSPECTIVES
4
OWNERPERSPECTIVE
Fac i l i t y Commi tment
C lea r Prog rammat i c
Requ i rements
Accoun tab i l i t y
Owner o f A rch i tec t /
Con t rac to r
Th i rd Pa r t i e s to Owner
Fac i l i t a to r
ARCHITECTPERSPECTIVE
Des igne r I nvo lvement
Accoun tab i l i t y to Process
Regu la to ry Responses
Cons t ruc t i on Updates
Fina l Occupancy
Invo lvement
BUILDERPERSPECTIVE
Proac t i ve Schedu l ing
Comp le t i on Track ing
Deve lop a Team Synergy tha t
e l im ina tes s i l o s
Deve lop Cons i s tenc ies
Commiss ion Sys tems
DHSPERSPECTIVE
Co l l abo ra t i ve
Capac i ty
Accoun tab i l i t
y
Qua l i t y
INPUT
BUFFER
PROCESS
OUTPUT
INFO
WORK LEFT TO DO
5
IMPLEMENTATION | SUGGESTIONS
Communication and Training
Require Stakeholder Involvement
Focus on One
Initiative
Understand the Existing
Process
THANK YOUWisconsin Department of Health
Services