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Page 1: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Lean Six Sigma

Lean Thinking

Page 2: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Pádraig McCabe

Facilitator

[email protected]

Page 3: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

1987

1996

2005

2020

Page 4: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

o Theoryo Maths & Statso Principleso Mindseto Tools & Techniqueso DMAIC Project Managemento Structureo Cultureo Philosophy

Page 5: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 6: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

+ =

Page 7: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Roles within Lean 6 Sigma

Page 8: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 9: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

••

Page 10: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

•••

Page 11: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Lean Basics

Page 12: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 13: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 14: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 15: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

External entity that buys the product or

service ( pays the invoice )

Internal support functions within your own organisation

RegulatoryBodies you have

to report to / comply with

Page 16: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 17: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 18: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 19: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

VA

NNVA

NVA

Page 20: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 21: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 22: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Six Sigma Basics

Page 23: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Y = f (Xi) To control Output Y

All critical inputs must be identified& Controlled

Only then will we have ”control” of theVariation in and performance of a process

Page 24: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 25: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

The problem with Averages

20, 30, 50, 70, 80.

Page 26: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 27: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Standard Deviation

1, 2, 3, 4, 5, 6, 7, 8, 9

Page 28: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Standard Deviation

1, 2, 3, 4, 5, 6, 7

-3, -2, -1, 0, +1, +2, +3

Page 29: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Standard Deviation

Page 30: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Averages – Find the best route to work every dayYou record the travel timeover a 2 week period

Route A has an averageOf 20 mins

Route B has an averageOf 19 mins

Which Route do you pick ?

Page 31: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Averages – Find the best route to work every day

Lower SigmaLower Variation

Page 32: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 33: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

And that number is 99.9997%

Page 34: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 35: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

DMAIC Basics

Page 36: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Project Methodologies

PMI’s PMBOK

Prince 2

Agile & Scrum

Lean / DMAIC

DMADV / DFSS

Page 37: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 38: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 39: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 40: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 41: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 42: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Project Selection

Page 43: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

• Project Selection

Must align to strategy of the business

Must bring potential benefits

Must have a clear sponsor / champion

Timebound (> 5Mins < Infinity ) 1 to 6M

Page 44: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Potential Projects

Page 45: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Potential Projects

Page 46: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 47: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

T

E

C

D

R

Q

Page 48: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Potential Projects

Page 49: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

• Project Selection

Page 50: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Document Basics

Page 51: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

• Project Selection

• Project Charter

• SIPOC

• Stakeholder Management Plan

• VOC, VOP, CTQ Inputs established

• Process Focus – Process Map

• Team & Change Management Plan / RACI

Page 52: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 53: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

• SIPOC

A high level map which helps to visualise the “voice of the customer” and begin to see the relationship between

Inputs & Outputs

Page 54: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 55: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 56: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 57: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 58: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 59: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 60: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Value Stream Mapping - Measurements

• Process Time PT Timeline

• Waiting Time WT Timeline

• Leadtime LT Timeline

• Time Metric % Activity Ratio ( PT / LT )

• Quality Metric % RTY Rolled Throughput yield

Page 61: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Activity Ratio :

Considers total Lead time of a process as a combination of

Process time ( useful ) & Waiting Time ( waste )

LT = PT + WT

A:R = PT / LT

Page 62: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

PCE = Process Cycle Efficiency

Considers the Leadtime of a process as being a combination of Value Add ( VA ) + Non-Value-Add ( NVA ) + Necessary-Non-Value-Add ( NNVA ).

PCE examines the relationship between VA and LT.

LT = VA+NVA+NNVA

PCE = VA/LT

Page 63: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Gate Reviews

Page 64: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 65: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Benefits of the Gate Review

• Provides high-impact coaching opportunity• Helps establish key deliverables• Relates to Milestones in the project plan• Prevents project rework• Prevents false starts• Generates buy-in• Provides formal status reporting• Highlights risks, issues, resource needs• Shares Best Practices• Manages EHS impact

Page 66: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Structure of a Gate Review

•Project Charter – highlight any changes•Project benefit update•Follows the DMAIC roadmap•Expect to spend 30-60 minutes per phase•1/3 project presentation•2/3 questions and discussion

Page 67: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Gate Review Attendance

Initially, face-to-face meetings or a conference call/teleconference is recommended.

Black Belt/Green Belt…………………….RequiredProject Sponsor…………………………..RequiredProcess Owner …………………………..Required (if not = Project Sponsor)

Project Team ……………………………..RequiredStakeholders ……………………………SuggestedCI Director or CI Champion ……..RecommendedValue Chain Partners …………………….Optional

Page 68: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

DEFINE:

CharterSIPOCStakeholder MgmtTeam selectionRACICurrent State MapVoice of Customer

MEASURE:

Data TypesMSADPMOFTYRTYOEEActivity RatioPCETAKT TimeProcess MapsCp / Cpk

ANALYSE:

Hypothesis TestAD TestANOVAMultiVary StudyT-TESTPareto Run ChartsControl ChartsIsikawa5 W’s5 WhysFMEAPICK ChartDOEMeasures Central TMean / Mode / MedianRangeQuartilesIQR

IMPROVE:

Kaizen5-SSMEDKanBanPoka YokeVisual managementANDONGEMBATPM

CONTROLS:

Standard WorkFuture State MapAuditsKPI’sControl ChartsQuality PlanResponse PlanReward & Recognize

Page 69: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

KanBan

Page 70: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Kaizen

Page 71: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

KAIZEN Event

Page 72: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 73: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

A3 Basics

Page 74: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

A3 & PDCA Cycle

Describe the Current state What are we trying to solve.

( PLAN )

Background & Support Data( PLAN )

Set Goals and Targets.Define what success looks like

( PLAN )

Implement the Countermeasures( DO )

Follow UP ( Check )

Perform Root Cause Analysis( PLAN )

Design Counter Measures( PLAN )

Follow UP ( Act )

Page 75: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 76: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Plan

DO

Project Leadtime

Do Check Act

Project Leadtime

Page 77: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

▰ A common Format

▰ A single sheet

▰ 7 Blocks

▰ Based on PDCA Cycle

▰ Focus on understanding

▰ Advantage of planning

What is A3

Page 78: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset
Page 79: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset

Foundations

Behaviours

Artefacts

Page 80: Lean Six Sigma Lean Thinking...Lean Six Sigma Lean Thinking Pádraig McCabe Facilitator Padraig.mccabe@dcmlearning.ie 1987 1996 2005 2020 o Theory o Maths & Stats o Principles o Mindset