Lean UX and Agile development taking the Public sector to new levels@Kev_C_Murray@clifton_valtech

The basic principals of Lean UX are explained and understood

The importance of Assumption mapping and how to facilitate this technique is explained and understood

The importance of simple, lightweight collaborative design and lo-fi prototyping is explained understood

User Research techniques are explained and understood

The Affinity sorting technique is demonstrated and understoodExit Criteria

c

BuildMeasureLearnRepeat

PauseReflectDecide

RiskImpact

UncertaintyProximity

Varicella-zoster?

Chicken Pox?

Take 5 minutes to individually write assumptions1 assumption per post it noteNo such thing as a wrong assumptionUse the format We assume that ..Each person explains their assumptionMay need a couple of iterationsRevisit every sprint

Facilitation tips

We believe that [doing this/building this feature/creating this experience]for [these people]will achieve [this outcome]When testing this by [test we carried out]we learned [what we learned from our test]So we will [next action to learn more]

We believe thatforwill achieveWhen testing this bywe learnedSo we will

As a I want to So that I Given ..When ..Then .

HypothesisUser Story

We believe that providing an improved method of visual identification of chickenpoxfor parentswill achieve an easier way for parents to successfully validate that their child has chickenpox.When testing this by showing a variety of visual and textual methods of identification to parents of children whove had chickenpoxwe learnedusers want multiple images with supporting textusers want images to reflect the different stagesno consensus around sliders vs. flat images on screenusers like the skin-tone selectordefault image should not be too extremeusers preferred the medium zoom-level to the whole torso or single spotSo we will create an interactive version and a static version, using the feedback above, and test these with users.

Lightweight designLighter annotations and more presentationcollaborative, co-ownership of the design

Low fidelity prototyping

Negative feedbacknot necessarily negative feedbackbut feedback without directionmake bad feedback actionablehistorical feedbackremember the UX process is iterative

HeuristicsThe hamburger

Simplicity forAccessibility

G.O.O.B(Get Out Of the Building)

anything away.

observationobservationobservationobservationobservationobservationThemeActions

YourTurn

Bringing it all together

Increasing learningand confidence in what to build

Increasing fidelity of prototypesassumptionshypothesesprototypes

1234

WedThuFriMonTueWedThuFriMonTue

User ResearchUser Research

Prototyping

Prototyping

Affinity SortingSprint Planning

Affinity SortingSprint Planning

Show & Tell

Show & Tell

BuildMeasureLearn

PauseReflectDecide

BuildMeasureLearnPauseReflectDecideHypothesePrototypesUser ResearchTeam PlaybackAffinity SortingPrioritiseBacklog

Have we met criteria?The basic principals of Lean UX are explained and understood

The importance of Assumption mapping and how to facilitate this technique is explained and understood

The importance of simple, lightweight collaborative design and lo-fi prototyping is explained understood

User Research techniques are explained and understood

The Affinity sorting technique is demonstrated and understood

Thank you, time for some questions@Kev_C_Murray@clifton_valtech