learning & development - dupont united kingdom€¦ · ™ are registered trademarks or...
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![Page 1: Learning & Development - DuPont United Kingdom€¦ · ™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates. Learning & development](https://reader034.vdocuments.net/reader034/viewer/2022042801/5aee7a017f8b9a45569120df/html5/thumbnails/1.jpg)
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
Learning & Development
Offering and Processes Update
October 29th, 2012
Rosaria Torriani, L&D Global Solution Architect
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
Organizations
can’t build
long-term
stakeholder and
societal value
with short-term
people “fixes.”
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
Learning and Development
• Drive organizational performance by identifying and
developing the skills, behaviors and competencies
needed to support the company’s business objectives
• Build foundational knowledge and skills in safety,
sustainability and operations
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
The DuPont L&D methodology
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
Assess alignment of L&D activities with key
business objectives
Assessment approach & tools:
Learning & development assessment
Needs analyisis
Employee survey
L&D assessment strategy workshop
& action plan
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
Does the L&D strategy enable the
corporate strategy?
GOAL:
Gain an understanding of corporate
strategy and alignment of current L&D
practices, performances, strengths and
improvements areas
Assess against benchmarks and
trends, provide roadmap and agree on
definition of next steps
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
The L&D assessment process includes reviews
and benchmarks
Process
& system
review
Interviews Current state
of learning
& development
Definition of next steps
• Definition of Strategic Objectives
and Goals
• Key focus areas and roadmap
Positioning on
Learning
Maturity Model
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
Assessment identifies strengths and gaps for a
tailored learning solution design
Best practices description
Client’s current state
Actions to close gap
Compare vs. learning industry best practices
• Results:
• Detailed report containing
strengths, gaps, improvement
areas, compared with
industry best practices
• Identification of best practice
level of the four components
• Vision and strategy
• Program offering
• Organization , resources,
processes
• Innovation and development
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
The L&D solution design
Planning and Design
approach & tools:
Learning strategy, system
design and development
Competency model
Performance model
Career development
Learning organization
or Learning university
Learning curriculum design
Workshops, content,
material customization
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
The DuPont approach to capability development is based on
how learning occurs
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• Learning methodology & consulting workshops
• Content based on real-world experience
• Professional coaching
• Coaching between fellows
• Group dynamics
• Visit DuPont site
• Shadowing and mentoring
• Structural problem solving
• Layered interactions
The tools included in this
process are:
On-the-job experiences,
tasks and problem solving
Networking,
feedback about good
and bad examples
Courses
and
reading
10%
20%
70%
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
Competency driven learning curriculum
STAGE 1
Fundamentals STAGE 2
Competent STAGE 3
Expert/ Specialized
COMPETENCY
PROFICIENCY
LEVEL
Initial individual
assessment
Completion of courses
observed activities
final individual
assessment Certification
TARGET
GROUP Front Line Workers Supervisors and
Professionals Managers and Leaders
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
L&D solution implementation
Implementation approach & tools:
Train the trainers
Delivery network
Observes and coaches
On the job activity and project
assignments
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
Train-the-trainer methodology I
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STEP 1 Identification
& Selection
of Candidates
STEP 2 Training
of Trainers
STEP 3 Assessment
& Certification
STEP 4 Mentoring of
New Trainers
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
Train the Trainer: self-sustaining model for developing and
mentoring expert trainers throughout organization
Departments Departments
Project Team:
Develops Content
and Rollout Plan
Project Team:
Develops
Learning
Curriculum
Leadership &
Project Team
Train trainers Organization
Strategy
Learning & Development
Program Experts
Content / Subject Matter Experts
DuPont Delivery Team
Trainer 1 Department 1
Learners
Trainer 2 Department 2
Learners
Trainer 3 Department 3
Learners
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December 2012 Learning and Development Practice
Copyright © 2012 E. I. du Pont de Nemours and Company. All rights reserved. The DuPont Oval Logo, DuPont™, The miracles of science™ and all products denoted with ® or
™ are registered trademarks or trademarks of E. I. du Pont de Nemours and Company or its affiliates.
Learning & development engagements
PROJECT NAME CLIENT PROJECT OVERVIEW
Organize and set up the
Group Academy on Safety
Oil and Gas
corporation
HQ in Latin
America
• Organization design and strategy definition of the Group Academy
• Assess current state of process, offering and structure
• Interview and survey to validate data
• Road map and implementation plan
• Curriculum definition, competency model
• Delivery and implementation model
• Systems support
Design and implementation
of PSM curriculum
Oil and Gas
manufacturer,
Middle East
• Assessment of documents and data, specifically related to learning and
development, process safety management and employee safety
• Development of a curriculum for several roles in the organization to raise
capability around PSM
• Curriculum included e-learning, workshops, practical problem based
learning, and on the job coaching
Design and deployment of
safety training curriculum Consortium of
Ports in US
• Assess key job roles for safety knowledge needs
• Develop video and classroom training content for use by all new port employees
• Standardized curriculum for ongoing safety training
• Designed metrics and processes to measure effectiveness of training
• Benefits were more consistent training and faster onboarding of new employees
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Thank you!