Literacy for Life

2800 Neuse Blvd.

New Bern, NC 28562

252-637-8079

www.cravenliteracy.org

Email: info@cravenliteracy.org

Learning for Life!

Annual Report

July 2011-June 2012

Improving Self-Sufficiency through Literacy

English as a Second Language

Basic Literacy

English for Daily Living

Computer Lab

Volunteer Opportunities

Helping Students Acquire Skills for Life

Mission (Our Purpose for Existing) The mission of the Craven Literacy Council is to

improve literacy by providing free,

individualized tutoring services to adults in

Craven, Jones and Pamlico Counties.

Vision (Our Dream for Tomorrow) All members of our community will have the

literacy skills they need to achieve their full

potential as individuals, workers, parents and

citizens.

Directors and Officers 2012

William Rivenbark – President

Mary Ann Harrison - Vice President Victoria Block - Secretary

Christopher Bass - Treasurer Edward Blunt

Katherine Clowers

JoAnn Kerrick

Nickey Miller

Janet Peregoy

Dr. Norma Sermon-Boyd

Jim Slaughter

Craven Literacy Council Staff

Keith Merritt -- Executive Director

Donna Marshall – Volunteer Services Coordinator Cathy Weiss – Student Services Coordinator

April King – Administrative Assistant

Core Values

We provide free, individualized instruction and materials to adults with low literacy skills and/or ESL needs in Craven, Jones, and Pamlico Counties. We believe in the dignity of the individual and work collaboratively with each student in the development and achievement of personal, literacy-based instructional goals. We provide on-going training and continual support to community volunteers who consistently deliver quality instruction to our adult students. We continually explore avenues which better serve to promote adult literacy in Craven, Jones, and Pamlico Counties. We provide programs which embrace multiple forms of literacy including basic, ESL, health, financial, and technological. We provide the rallying point for community advocacy and

support for adults in need of literacy education in Craven,

Jones, and Pamlico Counties.

Our Story

Craven Literacy Council is a 501 c. (3) non-profit, volunteer-based

provider of adult literacy instruction. For nearly 26 years, CLC has been

changing lives of families in Craven, Jones, and Pamlico counties by

providing adults with a place to establish and enhance basic

reading and writing skills. In recent years, CLC has also developed a

curriculum to teach non-native speakers English as a Second

Language. We use individualized learning plans for adult learners and

supplement this instruction with small groups and specialized class

instruction.

In FY 2011-2012, CLC had 116 specially trained volunteer tutors

certified by ProLiteracy Worldwide who worked with 174

students. Most of our students are actively employed in our local

labor market and are learning to be even more productive individuals,

workers, parents and citizens.

New Bern is a federally approved refugee resettlement area, part of

the US Refugee Resettlement Program. More than 1200 refugees have

been resettled in Craven County since 1991. There are 32 native

languages other than English spoken in the homes of secondary school

students in Craven County. At present we have more than 120 ESL

students representing 20 countries and more than 23 languages.

As a consequence we have a high number of students enrolled in

English as a Second language, 126, of 174 students. We currently have

48 students enrolled in Basic Literacy, designed for native

English speakers.

Cash summary Ending

Balance

Checking Account balance $34,584.96

Petty Cash balance $49.90

Money Market balance ($3,895.82)

CDs $15,000.00

Cash summary $45,739.04

Funding mix (Actual) YTD ($) %

Grants $86,270 58%

Fundraising $35,954 24%

Individual/Corporate $20,062 14%

Other revenue $6,000 4 %

Total funding $148,286 100%

Funding mix (Annual Budget) Annual %

Grants $87,200 60%

Fundraising $31,500 22%

Individual/Corporate $21,400 15%

Other revenue $6,200 4%

Total funding $146,300 100%

2011-2012 Financial Summary

Operating month: June 2010 (12)

Actual YTD Annual Budget

NCCCS $38,500.00 $38,500.00

United Way & CFC $14,570.10 $14,000.00

Bate Foundation $10,000.00 $12, 500.00

Dollar General $16,200.00 $16,200.00

Other Grants $7,000.00 $6,000.00

Individual/Corp. Donations $20,062.12 $21,400.00

YE Gift of Literacy $5,780.00 $6,000.00

Stay-at-Home Tea $14,812.58 $8500.00

Belk Sales $0 $1,000.00

Reverse Drawing $12,660.67 $11,500.00

Toast to Literacy Event $0 $4,500.00

Other Events $2,700.37 $0.00

Other Revenue* $0 200.00

In Kind revenue $6,000.00 $6,000.00

Total revenue $148,285.84 $146,300.00

Contract Services $2,887.09 $1,500.00

Facilities $22,810.03 $18,625.00

In Kind Facilities $6,000.00 $6,000.00

Fundraising $7,839.79 $6,000.00

Program $16,813.97 $26,050.00

Payroll $76,793.12 $79,225.00

Travel $1,583.02 $2,750.00

Other $3,566.77 $6,150.00

Total expenses $138,293.79 $146,300.00

Net profit/(loss) $9,992.05 $0.00

A Message from the Executive Director

This has been a wonderful year for the Craven Literacy Council.

This year’s report highlights a year of significant change. We have

three dedicated tutor rooms, a Resource Library, conference/training

space and a computer lab. I joined the Council on June 7, 2011 and

have had a very exciting year learning about adult literacy, non-profit

operations and how to project our important work to a very warm

and receiving public. Last year we served more than 225 adult learn-

ers. We trained 75 new tutors who joined the 70 other volunteers

already at work in our English as a Second Language or Basic Literacy

tutoring programs or in our offices. We purchased three additional

laptop computers and enlarged our Computer Lab offerings for the

use by students and tutors.

We invite you to take a moment to learn more about CLC’s

accomplishments, programs, students and volunteers. Thank you for

your support.

Keith F. Merritt

Executive Director

July 14, 2012

Milestone Events in our Year

The Council celebrated 25 years of service on December 25th

Seven Students studied for and were granted U.S. Citizenship

Six tutor training sessions brought 75 new tutors on board

Our annual Reverse Drawing

The initial induction of the CLC Grand Club volunteers

Our Students

K.S. works diligently with his tutor to improve his English comprehension. He maintains a full-time job at a local factory but is hoping to start his own business soon with a friend.

W.M. is relishing learning to read and write well. He has become an eager author of many stories drawn from his own life experiences.

J.H. was very shy and afraid to talk to English speakers. Her confidence has increased and she can converse with the customers where she works. Another source of satisfaction for her is that she now has the ability to speak up for her-self and say “No ketchup, please!” when ordering a ham-burger.

R.H. has valued her tutor’s help with community college coursework. She has also earned both the Bronze and Silver Career Readiness Certificates, adding to her desirability as an employee.

A.A. has increased her English language skills and got her Driver’s License and started her own small business. She appreciates the ability to converse with her clients. She is currently studying to become a U.S. citizen.

S.N., while working toward his goal of passing the ASVAB test, increased his reading skills and was able to get a better job.

Shultz, Diane Walter, Lorraine

Skipper, Nate & Karen Warner, Marty & Tiki

Small, Carol Warren, Calvin & Teresa

Sorcic, Pat & Tom Wengert, Dianne

Southern, Tom & Mary Ann Werth, John Harley

Spann, Jim Whitney, Connie & Larry

Stone, Nancy Willey, Denise & Josh

Storrs, Kristeen Willoughby, Judy

Stube, Peter & Rachael Wilson, Crystal

Thalmann, Nellie Wilson, Mike

Thomas, Linda & Joe Winter, Marjorie

Thomas, John & Susan Woodard, Patricia

Thuringer, Nancy & Jason Wooten, Ken & Jane

Tobacco, Richard & Linda Yowell, William & Virginia

Travis, Kathy Zerbo, Faye

Turnage, John & Jenny Zielinski, Gloria J.

United Way Of Central Carolina Zienty, Joan

Varga, Frank Zusi, Nancy

$1 - $99 cont.

$1 - $99 cont.

Olmstead, Iris & Allen

Mattocks, Bob Pade, Doris

May, Michelle Painter, Jack

McC&less, S&ra Parker, Anne & Jerome

McClellan, Lois Parker, Inge & William

McMahon, Michael Patchett, Elaine

Mead, El & Dorothy Peterkin, Mary

Meadows, Brenda Phelps, Peggy

Melchior, John & Betty Price, Stephanie Gay

Merino, Al Primavera, Eugene & Betsy

Meyer, Peter & Elaine Rankin, Todd & Melissa

Miannay, Maggie & Charles Reiter, Stephanie & William

Middleton, Dana Rhein, Donna

Miller, Jennifer & Paul Ricks, Butch & Letha

Mills, Earl & Marie Robeson, Gordon & Barbara

Monid, Cathy & Al Romaine, Michael & Edie

Monte, Pete & Firth Rooney, Laura

Moser, Larry & S&y Rosenthal, Janet

Murphy, Connie & Charles Rothschild, Sandra

Murphy, Valeria Russakov, Alan & Gloria

Muse, Becky Sampson, Ethel

Nash, Avis Sara McConnell

Nash, Leah Schell, Martha

Neal, Ronald & Mary Ellen Schmidt, Mary Jane

Nelson, Trudy Schrenk, Paul & Sue

Norwood, Tony & Am&a Schuppler, Nina

O'Connell, Christine Seravalli, Mary

Odderstol, Barbara Shine, Helen

Oliver, David & Patricia Shipherd, John

Basic Literacy Program CLC’s Basic Literacy program teaches American-born students to meet

their literacy goals, including improved reading, writing, math, and

computer skills. As part of our Basic Literacy Program, we also work

with students who want to pursue their GEDs. CLC’s program is the

only free one-on-one tutoring program in Craven, Jones and Pamlico

counties for native-born adults who lack basic reading and writing

skills. Tutors work with their students at least once a week, using a

variety of educational materials and techniques to improve their stu-

dent’s skills and achieve the student’s personal life and literacy goals.

During the 2011-12 program year, basic literacy students made up

about 28% of total students.

Basic Literacy Student Demographics 2011-2012

49% are white 64% are male 22% unemployed 43% are black 36% are female 54% employed 8% are Asian 24% not in labor force

English as a Second Language Tutoring Program

CLC’s English as a Second Language (ESL) program teaches

foreign-born adults how to read, write, and speak basic English.

Volunteer tutors and their students meet weekly one-on-one or in

small groups. All lessons are conducted in English and proceed

from listening and speaking to reading and then to writing. Each

lesson includes conversational skill building activities to help

students meet their communication goals.

During this year, the ESL program continued to grow to serve more

than 140 students.

English as a Second Language Student Demographics 2011 - 2012

66% are female 34% are male

77% are employed 6% are looking for work 16% are not in the labor force

56 % are Asian 4% are from other 40% are Hispanic ethnicities

Gehlert, Barbara Hug, Nancy

Germaine, Bette Hughes, Joe & Gloria

Gibbs, Kenneth Husson, Bob & Susan

Glatthaar, James & Carol Jacklin, Michael

Goforth, Wes & Kathy Jacobson, Bob

Graham, Charlotte James Dowd

Gregory, Bob Jarman, Lou

Griffin, Elizabeth Jelinski, June

Guptill, Mary Johnson, Ginny

Halyak, George & Louise Johnson, Marilyn

Handwerk, Dorothy Julian, Jeanne

Hansen, Allison Kelso, Chris & Trish

Hanyo, Diane Kennish, Jared

Harakal, Mark & Lynne Kindler, Al & Vickie

Harman, Charles Klawson, Rennold & Sandra

Harrell, Jimmy Klecker, John & Kathleen

Harris, Mike & Brenda Kopliner, Libby

Harris, Rebecca Kuhnke, Carol & Werner

Harrison, Albert Lance, Susan & John

Harshman, Carol Langston, Jr., Milton & Peggy

Hartley, Phillip & Karen Lankenau, Bill & Gretchen

Hastings, Alison Leahy, June

Heatley, Janet & James Liberty, Rebecca

Helling, Ron & Emily Liehs, Larry

Hoard, Stephen & Tina Lorenzen, Ruth

Hoffman, Jim & Camille MacDonald, Harry & Linda

Hoffman, Norm & Phyllis MacKay, Donald & Mary Ann

Hudson, James & Jody Maple, Colette

$1 - $99 cont.

$1 - $99 cont.

Askew, Milton Costandy, Maggy

Atkins, Beth Cox, E. B.

Bach, Joe Crane, Robert & Nancy

Bailey, Katherine Creech, Laura & David

Baldree, Bill Daniels, Ed & Becky

Barg, Rita Daras, Kenneth

Bates, Jeffrey Davenport, Lynne

Beebe, Ross & Collins Davey, Phyllis

Bell, Lois Davis, Dulcie

Bengel, Sabrina & Steve Davis, Emilio

Bennett, Don & Marcia Dawson, W&a P

Bishoff, Bonnie & Doug Debolt, Ellice

Blais, S&y & Robert DeLang, John & Betty

Blount, Steven & Shauna Disosway, Ilene

Bowie, Phil Dixon, Cynthia

Brewbaker,Doug & Margaret Dodge, Linda

Brown, Carol Duff, John & Joy

Bruggeworth, Bob & Mary Emory, Bob & Lindy

Bryant, Sharron Etter, Pat

Buttermore, Priscilla Ewan, Richard & Catherine

Carpenter, Mary & Jerry Fancher, Elizabeth

Carter, Kathy Faulkenberry, Anne

Chamberlain, Robert Figueroa, Elizabeth

Clarke, Elizabeth Fleming, Patti & Jack

Clement, Becky & Joe Fontaine, Elizabeth

Commo, Jan French, Hannah

Conklin, Helene Furia, Lorraine

Considine, Joan Galway, Nancy & Fred

Volunteers have always been at the heart of CLC. They

serve as tutors, trainers, board members, conversation

group facilitators and office helpers. In 2011-2012, more

than 140 volunteers donated more than 9,400 hours to CLC,

including 6328 hours of direct instruction received by

students.

Our volunteers are a fascinating community of individuals from all walks

of life, including retirees, homemakers and full and part-time workers.

They include doctors, nurses, librarians, teachers, marketers, interior

designers, master gardeners, and small business owners. As varied as

they are, they all share a common desire to help members of their com-

munity learn to read, write and speak English.

CLC’s tutor training program is first-rate, fully energized and incorporates

the best practices in current educational techniques and methods. After

15 hours of classroom instruction, tutors are certified by ProLiteracy

Worldwide.

Once matched with one or more students, tutors continue to be well

supported. Tutors have the opportunity to attend in-service training

programs bi-monthly. CLC staff is always available to help tutors and

students with specific lesson plans.

Volunteers and Volunteer Services

What our tutors tell us…. “I cherish the opportunity to work with students in their acquisition of English language skills. The hopes and dreams of our students remind us of the importance of language and literacy skills in to-day’s world.” “For me, being a volunteer tutor/ trainer for Craven Literacy Council is my small way of making a difference in another's life while giving something back to the community. Being a literate adult can improve one's lot in life by opening many doors that oth-erwise would remain closed. If I can touch my student's life through the power of the written word then I have helped him to take the necessary steps to make his world a better place. I say often that I am not sure who learns more - my student or me. At the end of the day, I think it is me....just by giving a little of my time and helping another human being.”

Fawcett, Beverly Rosseth, Judith

Fisher, Michael Schiffino, Joe

Flanagan, Michael & Louise Schulz, Peter & Gerry

Forrest, Rebecca Segal, Jon

Foster, Ted & Anne Sheffield, Roxanne & Frank

Garrett, Ginny Smith, Stewart and Marilyn Gilmore, Jan & Mac Spain, Catherine

Godwin, Jenny Starr, Sherrie and Jim

Gormley, Kathleen & Harry Stroud, Gilbert

Herron, Tom & Ellen Tait, Ray and Mary

Howe, Robert Thompson, Margie & Keith

Huddle, Kim & Carl Thompson, Max

Hunter,Eugene and Evelyn Underhill, Reed & Alice

Hurst, David and Anna Vinson, Jane

Ipock, Olene G. Vogelien, Bob & Marilyn

James McCotter Investment Co. Ward, Jeanne & Tom

JNB Tek Weiss, Larry & Cathy

Johnson, Barbara White, Jim & Jean

Johnson, Joyce Wilkins, Dru & Kenneth

Knight, Dean & Bonnie Wilkinson, Greg & Leigh

Knight, Phil & Joan

$100 - $249 cont.

Abell, Leah

Albagli, Maureen

Albaugh, Don & Betsy

Alexander, Lyle & Beatrice

Armour, Jeannette

Askar, Riyad & Tye

$1 - $99

$250 - $499 cont. Overman, Robert & Laura Sermon-Boyd, Norma H. Smith, Stewart & Marilyn

Thea's Ideas Turco, Cindy

Ward, John and Susan Wretne, Lorraine

Amsler, Tom & Kay Kramer, George & Jane

Askew, Rick & Karen Lee, Sherrill Calcote-Lee and George

Baggett, Natalie Little, Linda

Barden, Graham & Nora Mansfield, Joe & Nancy

Bliss, Dick Marshall, Donna and Mayberry

Brock, Coleen Miller, Nickey & Sylvia

Burkart, Pam & Thomas Monteiro, Peggy

Byrum, Jill Morgan, Whit & Pat

Callaghan, Sharon Morris, RT

Caswell, Anna Naumann, Bill & Pat

Chance, Ken & Ellen Novak, Jackie

Clowers, Kat & Roger Ocorr, Jerry & Anne

Cowling, Constance Parks, David

Crayton, Dana Peebles, Patti

Curry, Sam & Delle Pelletier, Gerry & Jettie

Davidson, Andrew Powell, Barbara

Edward Jones Investments Redding, Ralph & Bev

Erwin, Carolyn Richardson & Richardson

Ezzell, Stan & Lisa Kafer Riley, Cindy

$100 - $249

The Key To Our Success

Craven Literacy Council celebrated its volunteers with a dinner

on October 18, 2011 at First Baptist Church Family Life Center.

The President’s Volunteer Service Award was awarded to 20

volunteers for contributing over 100 hours and 5 volunteers for

giving over 200 hours of volunteer service during the fiscal year

2010-2011. The most exciting news was the initial induction to

CLC’s Grand Club of Jim McNellis, Sammie Caswell, Barbara

Tucker and Connie Whitney. Each of these volunteers have

contributed over 1000 hours of service to our organization. This

honor is now acknowledged on a perpetual plaque in our office.

Werner Adam Kathleen Crouch

Marion Adams Patricia Dietrich

Edward Albee Linda Dodge

Steven Anderson Stephanie Edwards

Sandra Armstrong Arlene Elliott

Luci Avery Patricia Farrell

Nu Nu Aye William Fiske

Christopher Bass Hannah French

Jeffrey Bates Jean Fuller

Libby Binder Nancy Galway

Bonnie Bishoff Ginny Garrett

Dick Bliss Thomas Gee

Victoria Block Carol Glatthaar

Shauna Blount Diane Hanyo

Edward Blunt Alberta Harvey

Mary Helen Boone Ellen Herron

Susan Broderick Dawn Howe

Cathy Brugett John Howes

Stephanie Bryant Marquita Hutchens

Susan Burkot Carolyn Jensen

Anna Caswell Virginia Jones

Kathy Clark Cheryl Jukich

Melissa Clay JoAnn Kerrick

Helene Conklin Kathleen Kichnet

Laura Creech Doris Kosik

Our Tutors and Volunteers

$500 - $999

Christ Episcopal Church

Civitan Club of New Bern, NC

Dorn, Bill and Judi Kerrick, JoAnn

Morton, V. New Bern Breakfast Rotary

Przbylko, Nancy

Slaughter, Jim &Web

Sumrell, Suggs, Carmichael, Hicks & Hart

Ward, David & Elizabeth

Worley, Chris & Lori

$250 - $499

Armstrong, Sandra

Beaufort County United Way

Brubaker, Bill and Terry

Chew, Catherine

Eastern Aviation Fuels, Inc. Fisher, Wendy

Fiske, William

Ganaway, Jewel Hansen, Diane

Johnson, Andy

King, John & April

Lupia, Debi Mitchell, Champ & Etteinne

$10,000 +

Dollar General

Harold H. Bate Foundation

N.C. Community College System

United Way

$5,000 - $9,999

Harrison, Mary Ann

$2,500 - $4,999

IBM

North Carolina Community Foundation

Rivenbark, Bill & Susan

$1,000 - $2,499

Bass, Chris

Block, Victoria

Blunt, Ed

Carolina Colours Social Committee

CarolinaEast Medical Center

Davis, James & Jean

Kravec, Bill & Sandy

Merritt, Keith & Jane

Peregoy, Kip & Janet

New Bern Rotary

Next Media Radio

Stubbs & Perdue P.A.

Donors By Giving Level:

Genevieve Laurora Martha Schell

Debi Lupia Nina Schuppler

Kathleen MacRoberts Mary Seravalli

Eleanor Mastronardo Diane Shultz

Yvonne Materna Theresa Sines

William McClinton Jim Slaughter

Jim McNellis Web Slaughter

Brenda Meadows Carol Small

Cathy Monid Kathleen Smith

Nancy Morton Amy Stroud

Debby Murphy Nancy Sundstrom

Valeria Murphy Sarah Swan

Tina Nelson Patricia Talton

Jan Newlon Rosemary Trabucchi

Nancy Obermiller Kathleen Travis

Richard Parsons Glenda Trenholm

Patti Peebles Elena Treschan

Janet Peregoy Carolyn Trimmer

Therese Petrangelo Michael Truitt

Maureen Powell Barbara Tucker

Barbara Powell Judy Tymes

Susan Prather Katsiya Vilayouth

Rebecca Preece Willis Vincent

Pat Preston Mimi Watrous

Donna Rhein Connie Whitney

Edie Romaine Judy Willoughby

Rose Roper Thomas Wilson

Janet Rosenthal Judith Wise

Luann Rottmann Patricia Woodard

Michelle Saczynski Lori Wretne

Nate Salsbury Fay Zerbo

Joan (Jozi) Zienty

Our Tutors and Volunteers cont.

Many Thanks to Our Major Supporters……

We are profoundly grateful for the generous support of individual donors who are committed to adult literacy. We are

also grateful for our wonderful corporate, foundation, governmental and organizational supporters.

247 Craven Kit Crouch Massage Works

Arturo's Linda Dodge Milady's

Baldree' s Tire Downtown Pilates Mitchell's Hardware

Jeff Bates Emerald Golf Club Moore's Barbecue Barbara Powell Family Tire & Auto Morgan's Tavern & Grill

Bear Hands Art Factory & Framing

Fisher Oil Val Murphy

Bear Town Cinema Flame Neuse Boulevard Cinema

Belk Friday's 1890 Seafood & Barbecue

New Bern Golf & Country Club

Bella Cucina Restaurant Nancy & Fred Galway Paula's Pizza

Victoria Block Glenburnie Deli Persimmons Ed Blunt Ellen and Tom Herron Janet & Kip Peregoy

Bill & Susan Rivenbark Harbour Island Designs Pinecone Perennials Branch's Harris Teeter Savage's

Captain Ratty's Harvey Mansion Martha Schell Carolina Bagel & Deli Hearne's Jewelry Nina Schuppler

Carolina Colours The Kitchen on Trent Sound Fitness & Golf Carolina Creations JoAnn Kerrick Sherrie & Jim Starr

The Chelsea Dean & Bonnie Refinski-Knight

Tips 2 Toes

Colony Tire George and Jane Kramer Kathy Travis

Joan Considine Charles Harman Judy Willoughby

Cravin' Wine Lawsons Landing Lori Wretne

Silent Auction Donors