Social Care SubscriptionSocial Care Subscription

Agenda• Introduction• Perception v. Reality – SCIE Survey• Subscription overview• How does it work?

• Workforce strategy• Social care agenda• ROI

• Wrap up and Questions

About us• Service to help public sector improvement• Sharing to save time and money• Membership community• Subscription based e-learning service

– Online learning for the public sector– Content that’s relevant to you– Platforms, including hosting and support– Services for customers who want it– Affordable with a clear return on investment

• Home of local government e-learning

Source: Ipsos MORI

Training via e-learning

Q Approximately how much of your training is currently delivered using e-learning?

1%

6%3%

14%

74%

All Most Less than half None

1%

12%4%

44%

37%

Q And what proportion would you like to see delivered using e-learning?

About half

Base: All providing training use e-learning (325)

Attitudes towards e-learning - employers

Source: Ipsos MORI

15%

3%

2%

66%

14%

Effectiveness of delivering e-learning

Q In general, how effective, if at all, do you feel e-learning is in delivering training?

14%

3%

2%

57%

21%

Not at all effectiveVery effective Fairly effective Not very effective Don’t know

Q In general, how effective, if at all, do you feel e-learning is in delivering training to your staff?

2006

39% ‘fairly effective’

2006

46% ‘fairly effective’

Base: All providing training use e-learning (325)

Attitudes towards e-learning - employers

Source: Ipsos MORI

62%

56%

55%

44%

44%

27%

23%

So why is e-learning less effective for some?

Employees do not have knowledge and confidence in ICT

Q And why do you think that e-learning is not a very effective way to deliver training to your staff?

Employees will be intimidated by e-learning

Employees may not be interested in e-learning

My organisation does not have the necessary budget to invest in the ICT needed

We do not have the adequate resources (e.g. access to computers)

It is too time intensive for my employees

My employees need a lot of support that I can’t provide

Base: All who feel e-learning is not an effective way to deliver training (77)

Attitudes towards e-learning - employers

Attitudes towards e-learning - employees

Source: Ipsos MORI

36%

9%

37%

17%

Interest in computer or Internet-based training

37%

8%

40%

14%

Q How likely is it that you would take part in training via a computer or the Internet?

Base: All respondents (248)

Q How interested would you be in receiving training via a computer or the Internet?

Very interested

Not at all interested

Fairly interested

Not very interested Very

likely

Not at all likely

Fairly likely

Not very likely

IT skills - employees

Source: Ipsos MORI

ICT skills

34%

43%

44%

61%

21%

31%

32%

25%

15%

13%

9%

6%

11%

6%

8%

0% 20% 40% 60% 80% 100%

Q To what extent do you agree or disagree with the following statements?

I feel I have the skills I need to use basic mobile

phone applications

I feel I have the skills I need to use the Internet

I feel I have the skills I need to use a computer

I feel I have the skills I need to use advanced

mobile phone applications

1% 1%

5% 2%

2%

Base: All respondents (248)

Strongly agree Tend to disagreeTend to agree Neither Strongly disagree

Source: Ipsos MORI

27%1%

6%

48%

18%

Confidence in helping others use e-learning tools

Q How confident are you in your own ability to help others in your organisation use e-learning tools?

2006

19% ‘very confident’

Very confident Fairly confident Not at all confident Don’t knowNot very confident

Base: All respondents (545)

E-learning support - employers

Key Features• Comprehensive catalogue that will grow

Core Catalogue

CONSIDERATIONS

* SAFEGUARDING* SAFEGUARDING

* DoLS* DoLS

* MCA* MCA

**ASSESSMENTS **ASSESSMENTS

REFERRALS* DIGNITY &

RESPECT* DIGNITY &

RESPECT *UNIVERSAL SERVICES

*UNIVERSAL SERVICES

** ELIGIBILITY ** ELIGIBILITY

** SUPPORT PLANNING

** SUPPORT PLANNING

** MANAGING RESOURCES

** MANAGING RESOURCES

*PERSONALISATION*PERSONALISATION

*PROVIDERS*PROVIDERS

PART

NER

SHIP

PART

NER

SHIP

DIVERT IF POSSIBLEDIVERT IF POSSIBLE

DIVERT IF POSSIBLEDIVERT IF POSSIBLE

** REABLEMENT ** REABLEMENT

BEST PRACTICEKEY*Efficiency savings*Personalisation*Providers*Quality Control

Other Courses• The Strategy for the NHS • Safeguarding and Child Protection• Handling Medication – Essex CC• Children’s Services Suite – LB Ealing

Coming Soon• Common Induction Standards – 8 modules• Autism - Westminster

Key Features• Comprehensive catalogue that will grow• Flexibility

Customisation

Choice and Control

Links to national documentsLinks to corporate documentsLinks to directorate documents

Support Plans

Links to directorate servicesLinks to directorate documents

Key FeaturesKey Features• Comprehensive catalogue that will grow• Flexibility• Complete package

Why does local government love our LMS?Why does local government love our LMS?

More than just an LMS?More than just an LMS?

Key FeaturesKey Features• Comprehensive catalogue that will grow• Flexibility• Complete package• Support for you to succeed

SupportSupport• Learning Consultant – e-learning and public

sector experience• Ophira – social care expertise• Support desk – you and your users

7 days a week – Mon-Fri 8am to 8pm and Sat & Sun 9am to 5pm

• Community – councils • sharing good practice• collaborating

Business Planning for Adult Social Care L&DBusiness Planning for Adult Social Care L&D

• Detailed subject knowledge• Working in partnership – NHS• Link learning to performance• Provide evidence• Identify savings within the main budgets

INPUTS

Linkage with Workforce StrategiesLinkage with Workforce Strategies

QualitySkillsPerformanceManagement

Striking a BalanceStriking a Balance

LawSafeguarding

EquityCarers

Dignity & Respect

Fewer service optionsReducin

gbudgets

Higher charges

LessStaff

Impact of training in Adult Social CareImpact of training in Adult Social Care

• Prevention – Universal Services• Diversion – Eligibility• Short term care – Reablement• Partnership working – Support Planning• Staffing –Assessment• Self directed support - Personalisation • Cost – Managing Resources

Valuing different approachesValuing different approaches

• Face to face• E-learning single modules• Cascade training• Hands on training• Private study• Whole systems e-learning}Blended

Learning

Next stepsNext stepsCustomisation‘this authority’

Management tools

Evidence

Statutory obligationsreporting

Support systemsExternal

Social Care expertise

ConfidenceL&D as members

of the team

Savings• Homes for Islington

300 staff trained in basic SafeguardingSavings – over £10,000

• Rotherham MBC1,500 staff trained in 3 monthsSavings - £65,500

• Leicester City Council3,000 staff trained basic SafeguardingSavings - £70,000

Wrap UpWrap Up• Comprehensive catalogue that will grow• Flexibility• Complete package• Support for you to succeed

Costs• Option 1 – Subscription and use an existing

platform - £15,000 per annum• Option 2 – Subscription with our DLE -

£20,000 per annum

Thank YouContact

Sam Barbee02871 376 960 sam@learningpool.com

Lyn Meaden01604 871251 lyn.meaden@ophira.co.uk

Demo site – www.learningpool.com/socialcare