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0 LSSEmployeeHandbook

Learning Support

Services Handbook

This handbook was written with information gathered from the current UAW contract and the operating procedures of LSS. Moreover, this handbook was written in good faith, but if any discrepancy should arise, it is understood that the Memorandum of Understanding with the UAW and Campus policy will prevail.

“TellmeandIforget,teachmeandImayremember,involvemeandIlearn.”~BenjaminFranklin

Updated:April2017

LSSEmployeeHandbook 1

TableofContents

Handbook...................................................................................................................................0Updated:January2017................................................................................................................0TableofContents.........................................................................................................................1LearningSupportServices:..........................................................................................................7WeeklySmallGroupTutors:........................................................................................................5

PreliminaryTimelineandBasicResponsibilitiesforSmallGroupTutors...........................................................................6

ChoosingDays,Times,andLocationsforYourSessions....................................................................................................7

ChoosingaLocation:......................................................................................................................................................7

ChoosingDays:...............................................................................................................................................................7

ChoosingTimes:.............................................................................................................................................................8

On-LineTutorSign-upSystem(OTSS)Instructions............................................................................................................9

GettingStartedinOTSS:.................................................................................................................................................9

HowtoAddyourTutoringAvailabilityTimes:..........................................................................10ContactingtheProfessor:.................................................................................................................................................11

ClassAnnouncementGuidelines:.....................................................................................................................................12

Contactingstudentsoncetheyhavesigned-upforatutoringsession:...........................................................................13

PreparingforyourSessions:.............................................................................................................................................14

SessionAttendanceandNo-showPolicy:........................................................................................................................15

LSSNo-ShowPolicyQuickTips:....................................................................................................................................15

CommunicatingwithstudentsandLSSaboutno-showsessions:................................................................................16

Ifthestudentmisseshis/herfirstsession:...................................................................................................................16

IfthestudentmissesasessionWITHa24hournotice:...............................................................................................16

IfthestudentmissesasessionWITHOUTa24hournotice:........................................................................................16

KeepingupwiththeWaitlist:...........................................................................................................................................17

StudySessionsforSmallGroupTutors:............................................................................................................................18

Lessthan10students:..................................................................................................................................................18

Morethan10students:................................................................................................................................................18

ResourcesforWeeklySmallGroupTutors:......................................................................................................................19

FrequentlyAskedQuestions:...........................................................................................................................................20

MSI/TutorHybrid.......................................................................................................................22GeneralSign-UpOnlyPolicies..........................................................................................................................................23

MaintainingSign-UpRecords.......................................................................................................................................23

DroppingStudents........................................................................................................................................................24


PreliminaryTimelineandBasicResponsibilities..............................................................................................................24

Thingstokeepinmindfortherestofthequarter.......................................................................................................25

ClassAnnouncements......................................................................................................................................................25

Preparingforyourfirstannouncement.......................................................................................................................25

HybridAnnouncementScript:......................................................................................................................................26

WeeklyWritingTutors...............................................................................................................27PreliminaryTimelineandBasicResponsibilitiesforWeeklyWritingTutors....................................................................28

ChoosingDays,Times,andLocationsforYourSessions..................................................................................................29

ChoosingaLocation:....................................................................................................................................................29

ChoosingDays:.............................................................................................................................................................29

ChoosingTimes:...........................................................................................................................................................30

On-LineTutorSign-upSystem(OTSS)Instructions..........................................................................................................31

UsingtheOn-lineTutorSign-UpSystem(OTSS):.........................................................................................................31

SessionAttendanceandNo-showPolicy:........................................................................................................................33

LSSNo-ShowPolicyQuickTips:....................................................................................................................................33

CommunicatingwithstudentsandLSSaboutno-showsessions:................................................................................34

OneTimeOneHourWriting.............................................................................................................................................35

Policies..........................................................................................................................................................................35

WritingTutorPostingOneTimeOneHourAvailability....................................................................................................35

SessionAttendanceandNo-showPolicy:....................................................................................................................35

MSILearningAssistants..............................................................................................................36PreliminaryTimelineandBasicResponsibilities..............................................................................................................37

Thingstokeepinmindthroughoutquarter:................................................................................................................39

SchedulingYourMSISessions..........................................................................................................................................40

WhenconsideringyourMSIavailability,pleasekeepinthemindthefollowingrequirements:.................................40

MSISchedulingQuickTips................................................................................................................................................40

MakingYourFirstMSIAnnouncementandConductingYourSurvey..............................................................................41

FirstAnnouncement/SurveyScript..................................................................................................................................42

MSIINITIALSURVEYOFSTUDENTINTEREST....................................................................................................................43

AdditionalLectureAnnouncements.................................................................................................................................45

YourFirstMSISessions.....................................................................................................................................................45

Sign-UpsandSessionSize................................................................................................................................................46

Sign-upSystemforMSISessions..................................................................................................................................46

Sign-upReminders.......................................................................................................................................................46

Trackingsign-ups..........................................................................................................................................................46


DroppingAbsentStudents...........................................................................................................................................46

LSSFacilitatedSign-UpMSI..............................................................................................................................................48

GeneralSign-UpPolicies...............................................................................................................................................48

MaintainingSign-UpRecords.......................................................................................................................................48

DroppingStudents........................................................................................................................................................48

AdvertisingOpeningsinYourSessions.........................................................................................................................49

PreliminaryTimelineandBasicResponsibilities..............................................................................................................50

Thingstokeepinmindfortherestofthequarter...................................................................51SchedulingYourMSISessions..........................................................................................................................................52

ClassAnnouncements:.....................................................................................................................................................53

Preparingforyourfirstannouncement.......................................................................................................................53

MSIAnnouncementScript:..........................................................................................................................................54

YourFirstMSISessions.....................................................................................................................................................55

TimeSheetInformation.............................................................................................................56TimeSheetandGeneralRecord-KeepingInstructionsforLSSEmployees......................................................................57

SubmittingyourTimeSheettoLSS:.............................................................................................................................57

PrintingyourCruzPaytimesheetfromCruzPay:.......................................................................57CruzPaySubmission:.....................................................................................................................................................57

PleaseseetheCruzPaywebsiteforspecificinstructionsonTimeEntry:https://financial.ucsc.edu/Pages/Launch_CruzPay.aspx...........................................................57

Back-upSheets:............................................................................................................................................................58

SigninSheets:..............................................................................................................................................................59

Paycheck.......................................................................................................................................................................59

No-ShowActivity:.............................................................................................................................................................61

TimeSheetExamplePackets......................................................................................................63WeeklySmallGroupTutorSampleTimeSheet................................................................................................................64

WeeklyWritingTutor/SampleTimeSheet......................................................................................................................70

STARSWRITEMENTORSampleTimeSheet.....................................................................................................................74

Drop-inWritingTutorSampleTimeSheet.......................................................................................................................90

Drop-InMathSampleTimeSheet....................................................................................................................................95

MSIWriting2AssistantSampleTimeSheet..................................................................................................................100

MSILearningAssistantSampleTimeSheet....................................................................................................................108

SAMPLE-LSSTutorSummarySheet...............................................................................................................................116

SPHSTutorSampleTimeSheet.....................................................................................................................................120

LSSWorkPolicies......................................................................................................................126


LearningSupportServicesWeeklySmallGroupTutorWorkPolicies......................................127ClassTime:Tuesdays5:20—6:55pm..............................................................................................................................127

CruzPaySubmissionandLSSTimesheetDocumentationpacket:..................................................................................127

Supervisor/TutorMeetings/LSSRequiredTraining:.......................................................................................................127

IndividualandGroupTutoringSessions:........................................................................................................................127

Preparation:...................................................................................................................................................................128

OtherTutorTasksassigned:...........................................................................................................................................128

OtherExpectations:........................................................................................................................................................128

LearningSupportServicesTutor/MSIHybridWorkPolicies..........................................................................................130

CruzPaySubmissionandLSSTimesheetDocumentationpacket:..................................................................................130



Preparation:...................................................................................................................................................................131



LearningSupportServicesWeeklyWritingTutorWorkPolicies..............................................133CruzPaySubmissionandLSSTimesheetDocumentationpacket:..................................................................................133


IndividualTutoringSessions:..........................................................................................................................................133



LearningSupportServicesWriting21TutorWorkPolicies......................................................136CruzPaySubmissionandLSSTimesheetDocumentationpacket:..................................................................................136





LearningSupportServicesSTARSWRITEMentorWorkPolicies..............................................139Supervisor/TutorMeetings/LSSRequiredTraining:.......................................................................................................139




LearningSupportServicesENVS100TutorWorkPolicies.......................................................142CruzPaySubmissionandLSSTimesheetDocumentationpacket:..................................................................................142






LearningSupportServicesDrop-inWritingWorkPolicies.......................................................145CruzPaySubmissionandLSSTimesheetDocumentationpacket:..................................................................................145





LearningSupportServicesDrop-inMathWorkPolicies...........................................................148CruzPaySubmissionandLSSTimesheetDocumentationpacket:..................................................................................148



Preparation:...................................................................................................................................................................149



LearningSupportServicesMSIWritingAssistantWorkPolicies..............................................151CruzPaySubmissionandLSSTimesheetDocumentationpacket:..................................................................................151


IndividualandGroupMSI/TutoringSessions:................................................................................................................151

IndividualandGroupMSISessions:...............................................................................................................................152

Preparation:...................................................................................................................................................................152



LearningSupportServicesMSILearningAssistantWorkPolicies............................................154CruzPaySubmissionandLSSTimesheetDocumentationpacket:..................................................................................154


IndividualandGroupMSI/TutoringSessions:................................................................................................................155

IndividualandGroupMSISessions:...............................................................................................................................155


Preparation:...................................................................................................................................................................156

LectureAttendance:.......................................................................................................................................................156




LearningSupportServices:LearningSupportServices(LSS)providesacademicsupportservicesformorethan200coursesperyearandusuallyservesover35%oftheundergraduateclassatUCSC.Manyoftheprogramsareattachedtoaspecificcourse.ThereasonLSScansupportsomanystudentsisbecauseofamazingtutorsandLearningAssistantslikeyou!Throughouttheyears,LSShasestablishedfourmainprograms:ModifiedSupplementalInstruction(MSI),smallgroupweeklygrouptutoring,weeklyindividualtutoringforwritingandwritingacrossthedisciplinescourses,andDrop-inMathandWritingtutoring.LSSalsoworkswithotherdepartmentsoncampusandhelpssupportEOPstudents,TransferandRe-Entrystudent,andstudentswhoareincurrentlyinacademicdifficulty.AsanemployeeofLSSyouplayanintegralpartoftheunit.Inyourposition,youwillprovideacademicassistancetoavarietyofstudents-somewhoarestruggling,somewhoaredoingreallywell,somewhomayhavealearningdifference,somewholikethegrouplearningenvironment,somefromgreathighschools,somefromunder-resourcedhighschools,etc.Yourgoalforthesessionswillvarybutshouldalwaysrevolvearoundgettingthestudentstoworktogethertofindanswersand/orworkthroughproblems/conceptswithyourtutoringassistanceandalsogettingthemtodemonstratetheknowledgetheyaregaininginthesessions.AllofLSS’positionsrequireyoutogettoknowyourstudentsinawaythatwillhelpyouassisttheminunderstandingthematerialandcourseconcepts.Youarenotheretoteachthemeverythingtheyneedtoknowtopassthecourse-youareheretohelpthemdevelopwaystounderstandthematerialontheirown.Thecollaborativetutoringenvironmentprovidesaspacewherestudentscanbecomemoreactiveandinvolvedintheirownlearningprocesses.Asatutor,youwillberesponsibleforfacilitatingthisenvironment.


WeeklySmall

GroupTutors:


PreliminaryTimelineandBasicResponsibilitiesforSmallGroupTutors1stweekofthequarter:• ChooseyourtutoringsessionavailabilityfollowingLSSguidelinesandpostyoursessionavailabilityonOTSS

beforethefirstThursdayofthequarter.

o AfteryoupostyouravailabilityonOTSS,LSSgoesinandreviewsyoursessionstomakesuretheyfollowLSSguidelines.Ifweseeanyproblems,LSSwillcontactyoutofixthem.LSSwillalsoemailyouassoonasyoursessionshavebeenverified.

§ Onceyoursessionshavebeenverifiedyouwillnolongerbeabletoeditthem.Ifyouwouldlikechangesomethingaboutyoursession(liketimeorlocation),pleasecontactLSS.

• Contacttheinstructorofthecourseandasktosetupameetingandtomakeanannouncementinthecourse

toadvertiseyourtutoringsessions.o LetstudentsknowwhenOTSSopensandthetimesofyoursessions.Donotgivethelocationsofyour

sessions.Wewantstudentstosign-upthroughOTSStokeepthesessionsizessmall.Givingtheclassyoursession’slocationwillencouragestudentstojustshowup.

• OTSSopensonFridayat5:00PMofthefirstfullweekofthequarter.2ndweekofthequarter,tutoringsessionsmaybegin:• Ifstudentshavesigneduptoyoursessions24-hoursbeforetheybegin,youwillberequiredtoholdthe

sessions.o Ifnoonehassignedupforyoursessions,youarenotrequiredtoattendthetutoringsessions.Tutoring

sessionsareconsideredscheduled(i.e.youhavetoattend)onceastudenthassignedup.• Atyourfirstsession,establishyourexpectationsofthestudentsandtutoringsession.

o Informthemoftheno-showpolicy,thatthestudentsshouldcometoeachsessionprepared(comingpreparedtothesessionmeansomethingdifferentforyourclass,likehavingreadingsdone,assignmentsstarted,etc.),andthatyouaremeanttobeanadditionalresource,notareplacementforclass,homework,sectionetc.Feelfreetoaskthestudentswhattheyareexpectingforthesessiontoo!

• Ifyoursessionsarefillingupquickly,LSSwillcontactyouaboutpostingmoreavailabilityorincreasingthesize

ofyoursessions.Makesureyourrespondtotheseemails!

o Ifyounoticethatyoursessionsarefull,andLSShasnotcontactedyou,pleasecontactLSS!o Wewillnotincreasethesessionsizewithoutyourpermission.

• Dropstudentsperno-showpolicy.

o Reminder:youmustemailLSS([email protected])todropthestudent.• It’sstillokaytomakeanannouncementthisweekand/ormeetwiththeprofessor!

3rdweekofthequarterandonward:• AsstudentsrequesttutoringforothercoursesnotinitiallysupportedbyLSS,LSSmaycontactyoutoaskifyou

wouldliketoworkwiththerequestedclass.o Thisisconsideredanadditionalassignmentandyoudonothavetoacceptitifyoudonotwishto.Ifyou

aretoobusy,pleaseletLSSknowsowenolongercontactyouforthequarter.• FollowLSSpolicyaboutrequestingExamStudySessions• Dropstudentsperno-showpolicy• Ifyouhaveaschedulechangeandneedtochangeyouravailability,pleasecontactyoursupervisor.• LSSsendsoutmid-quarterevaluationsandendofquarterevaluationstoyourstudents,pleaseencourage

themtosubmitanevaluationforyou• OTSSclosesattheendofthe8

thweekofthequarter


ChoosingDays,Times,andLocationsforYourSessionsChoosinggooddaysandtimesforyoursessionwillbeoneofthemostimportantfactorsinattractingstudentstoyoursessions.Remember,youaretostartwithpostingthreeavailablesessiontimesfortheclassorclassesyouhavebeenassignedunlessdirectedotherwisebyaTutorCoordinator.Thenumberofsessionsyouultimatelyholdeachweekwillbedependentonstudentdemand,youravailability,andapprovalbyaTutorCoordinator.

ChoosingaLocation:

AlltutoringsessionsarerequiredtohaveaspecificmeetinglocationpostedonOTSS.Thelocationmustbeoncampusinapublicsemi-academicspace(meaningnoresidencehalls,residentiallounges,orcafesthatplaymusic).Thismeetinglocationmightnotbetheexactspacewheretheactualtutoringsessionwilltakeplace,butitiswhereyouwillmeetyourstudents.Acceptablelocationsmustincludeaspecificspot,includingbuildingname,floor,room,

and/orphysicalmarker/landmark.Pleaseconsiderset-upoftheroom,noiselevel,difficultyinfindinglocation,etc.whenchoosingyourlocation.Hereisalistofpopulartutoringlocations:

1. JackBaskinSchoolofEngineering,Jack'sLounge2. Thimannlabs,3rdfloorconferenceroom3. S&ELibrarynearmessageboardand

entrance/S&Elibrary,meetatfrontdesk4. CrownLibrary5. CrownFiresideLounge6. ARCenterRoom221,bythefrontdesk7. ARCenterroom2168. CasaLatina9. CollegeTen-AngelaDavisLibrary(toaccessthis

libraryyouhavetobeaCollegeTenstudent)10. OakesLearningCenter11. StevensonFiresideLounge

12. McHenryLibrary,meetatthecouchesbycirculationdesk

13. LinguisticsLearningCenter14. UniversityCenter(aboveCollege9/10dining

hall)15. PorterLounge16. NamasteLoungeinCollege9/1017. OakesLibrary18. SocialSciences1ConferenceRoom19. WritingCenterinBaobabLounge-Merrill

College20. KresgeTownHall

ChoosingDays:

Eachtutoringsessionshouldhappenonadifferentweekdayandonadifferenttimeeachday.Thismeansthattutors

cannothaveback-to-backsessionsforthesameclass.

Regulartutoringonweekendsisdiscouragedbecauseitmeansthatyouandthestudentarecommittingtocomingtocampuseveryweekend(nogoinghome,nogoingoutoftown,etc.).Ingeneral,youwanttoprovideavarietyoftimesforyoursessions.Holdingallofyoursessionsonthesamedaywouldnotgivestudentsagoodselectiontochoosefrom.Ifyoudochoosetoholdtwotutoringsessionsaday,thestarttimesmustbeatleast2hoursapart.Ifyoualreadyknowthattheclassyouwillbeworkingwithhasregularassignmentsdue,youmaywanttostructureyoursessionsaroundassignmentduedates.Toensurestudentshaveavarietyofsessions,pleasedonot“duplicatetimes.”

Whenyouduplicateatime,youessentiallypickthesametimeonadifferentdaybutthetimechosenisassociatedwiththesameclassblock.SayyoudecidetoholdasessiononMondayat12:00PM.Sinceyouchosethistime,youcannotpostasessiononWednesdayat12:00pm,sinceitfallswithinthesameclassblock(MWF12:00-1:05PM).So,astudentwhoisenrolledinaMonday/Wednesday/Fridayclassfrom12:00-1:05PMwouldnotbeabletomakeasessionMondayat12:00pmnorWednesdayat12:00PM.Thisisasituationwetrytoavoid.


ChoosingTimes:

Pleasestartbycheckingthecoursetime-itmaysoundsillybut,yearafteryear,someoneendsuppostingasessionduringtheclasstime(needlesstosay,nobodyeversignsupforthatsession!).Youmaywanttoalsocheckfordiscussiontimes(iftheyarerequired),labsthatareassociatedwiththecourse,and,ofcourse,avoidprofessorofficehoursifpossible.Tutoringsessionsarealwaysone(1)hourlong.Toencouragegroupsessions,youmustpostyouravailabilitywithinclasstimeblocks.Thismeansthatasessioncannotstartduringoneclasslectureblockandcontinueonintoanothertimeblock.Tutoringsessionsthatendatthestartofanotherclassblockisnotacceptableeither,astheydonotgivethestudentssufficienttimetotraveltotheirnextclass.CorrectSession:

v Exampleofsessionthatdoesnotcrossclassblocks:Tuesday12:15-1:15pm(thisisagoodtime).

o Italsogivesstudentsplentyoftimetogetfromclasstothetutoringsessionandviceversa.

IncorrectSession:

v Exampleofsessionthatdoescrossclassblocks:Wednesdayfrom1:30-2:30pm

o Astudentina1:20-2:25pmclasswouldnotbeabletoattend,norwouldastudentina2:00-3:10pmclass.

Inshort,thingstoconsiderwhenselectingatime:• Courselecturetime• Professorofficehours• Holdingasessionbefore9:30amorafter8:00pm.• Notcrossingclassblocksorduplicatingtimes• Givingstudentstraveltime• Givingavarietyoftimesforyoursessions• Ifpossible,considerdiscussionsections,and/orlabs

timesfortheclass

Toassistyoutochooseagoodtime,wehavecreatedthislistof‘acceptabletimes’.Anyofthesetimesareokaytopostasessionduring.Ifatimeisnotonthislist,chancesarethereisanissuewiththetimeyouhavechosen.Pleasekeepthislisthandywhileyouaresettingyourtutoringavailability.

AllPossibleTutoringTimesintheWeek

MWF:9:20a-10:20a TTH:9:50a-10:50aMWF:9:30a-10:30a TTH:10:00a-11:00aMWF:10:40a-11:40a TTH:10:10a-11:10aMWF:10:50-11:50a TTH:10:20a-11:20aMWF:12:00p-1:00p TTH:11:40a-12:40pMWF:12:10p-1:10p TTH:11:50p-12:50pMWF:1:20p-2:20p TTH:12:00p-1:00pMWF:1:30p-2:30p TTH:12:10p-1:10pMWF:2:40p-3:40p TTH:1:30p-1:40pMWF:2:50p-3:50p TTH:1:40p-2:40pMWF:4:00p-5:00p TTH:2:00p-3:00pMW:5:20p-6:20p TTH:2:30p-3:30pMW:5:30p-6:30p TTH:3:20p-4:20pMW:5:50p-6:50p TTH:3:30p-4:30pMW:7:10p-8:10p TTH:3:40p-4:40p TTH:3:50p-4:50p TTH:5:20p-6:20p TTH:5:30p-6:30p TTH:5:50p-6:50p TTH:7:10p-8:10p


On-LineTutorSign-upSystem(OTSS)InstructionsGettingStartedinOTSS:ThefollowinginformationwillhelpyoutouseOTSS’featurestoupdateyourpersonalinformation;enter,updateandviewyouravailability;deleteunverifiedtutoringsessions;viewwhohassigneduptobetutoredbyyouandviewthewaitlist.1. Logontohttps://eop.sa.ucsc.edu/OTSS/tutors/2. TypeinyourSID(StudentIdentificationNumber)anddateofbirth.ClickEnter.3. Thefirsttimeyoulogon,thesitewillpromptyoutoenterthenecessarypersonalinformation.4. Onceinthemainmenu,youcanchoosefromthefollowing:

• AccountOptions:Thisoptionallowsyoutoupdateyourpersonalinformation(address,phonenumber,e-mailaddress,personalstatement,etc.).NOTE:Itisimportantthatyouverifyyouremailaddress.OTSSwillsendemailstotheaccountthatyouspecify.

• ScheduleOptions:Thisoptionallowsyoutoaddtutoringsessionsandviewstudentscurrentlysignedupwithyou.Therewillbethreesubmenusfromwhichtochoose:

• View/Modify/Print:Thispagedisplaysyourcurrenttutoringavailability.Itwillshowyourtutoringday,time,subject,andthenumberofslotsavailableforstudentstosign-up.Itwillalsoallowyoutoaddanddelete(unverified)tutoringsessions.

• View/PrintListing:Thispagedisplaysalltuteesthatarecurrentlysignedupinyourtutoringsession(s).

• ViewWaitlist:Thisoptionwillallowyoutoviewthelistofstudentswhoarecurrentlywaitingforatutor.Weencourageyoutoviewthislistoftenandtocontactthestudentsyouareabletotutor.

AddingaPersonalStatement:Youcandothisbyclickingon“AccountOptions”ontheOTSSmainpage.Byprovidingsomeinformationaboutyourself,youcanhelptuteesfeelmorecomfortablesigninguptoworkwithyou.Youmightwanttoincludeinyourstatement:

o Youryearinschool,college,major,etc.o Whatyoulikeaboutyoursubjectmattero Classesyouhavetakeno Futureplanso Hobbieso Anythingelsethatwillmakethemfeelmorecomfortableworkingwithyou.

RememberyouarerepresentingUCSantaCruzandLearningSupportServices.Pleasebeprofessionalwhenwritingyourpersonalstatement.


HowtoAddyourTutoringAvailabilityTimes:

1. LoginandchooseScheduleOptions.2. ClickAddanewsession.3. Selectwhetheryouarepostinga“Subject”or“Writing”session.4. Filloutrequiredinformation:

a) SelecttheDayandTimeyouwanttoholdyourtutoringsession.Tutoringsessionsare1hourlong.

b) Subject–choosethesubjectforyourcourse(ex.Math,Physics,Economics)

c) ClassNumber-typetheexactclassnumber/letterforthesubjectyouaretutoring.

o Donotenterleadingzeroes§ Ex)Span6NOTSpan006

o Doincludetheletter,ifapplicable§ Ex)Psyc119H,Biol80A

d) Iftheclassyouaretutoringis“cross-listed”,pleasecheckwiththetutorcoordinatortoseewhichclasstopostyouravailabilityunder.

Important:Ifyoudonotcorrectlyentertheclassnumber/letter,studentswillnotbeabletofindyoursessions!Ifyoututormorethanoneclass:Youmustcreateanewtutoringsessionforeachsubject.DONOTADDASECONDSUBJECT!5. Click“AddTutoringSession6. Submittingadditionalsessionsusingthe“Duplicate”function:

A. Under“Selectatutoringsessiontoduplicate:”click“Submit”B. ChangeDayandTimeC. Click“AddTutoringSession”D. Repeatprocessasrequired


ContactingtheProfessor:Atthebeginningofeachquarterthetutorcoordinatorcontactscourseinstructorstonotifythemthattherewillbetutoringsupportfortheclass.Intheemail,thetutorcoordinatorinformstheinstructorswhothetutoris,whattypeofsupportLSSisoffering,andwhenstudentscansign-upfortutoring.Remember,whenyouareemailingtheprofessoryouarerepresentingnotonlyyourselfbutLearningSupportServicesaswell!Afterthis,thecoordinatorwillaskyoutocontacttheinstructortointroduceyourself.Inyouremail,weencourageyoutointroduceyourself(iftheinstructordoesnotknowyou)andsetupa30minutemeetingtogooverwhattheinstructorwouldlikeyoutocoverinthetutoringsessions.Inthemeeting,youcanalsoasktheinstructorifyoucanmakeanannouncementintheclasstoadvertisetheservice.Iftheinstructorwouldlikemoreinformationabouttheprogram,youcanaskthemtocontactthecoordinatorsoftheWeeklySmallGroupTutoringProgram,SharonCastro([email protected]),orthedirectorofLSS,CharisHerzon([email protected]).Exampleofinitialemailtoinstructor:DearProfessor[ENTERPROFESSOR’SNAME],

Iam[ENTERYOURNAME],thetutorfor[ENTERCLASS].IamwritingtoyoutoseeifyoumightbewillingtomeetwithmeduringyourofficehourstotalkaboutthetutoringserviceanddiscussanypreferenceyoumayhaveintermsofwhatIshouldand/orshouldnotcoverinthetutoringsessions.

Iamalsowritingtoaskifyoumightallowmetomakeashortannouncementtotheclassaboutmytutoringservices.Theannouncementshouldtakelessthan5minutesand,ifyouletmeknowwhenmightbeagoodday,Icancomeatthatdayortime.

Letmeknowifyouhaveanyquestions.Thecoordinatorofthetutoringprogramisalsoavailableifyouhaveanyquestionsorwouldlikemoreinformationabouttheprogram.ThecoordinatorisSharonCastro([email protected])

Iamlookingforwardtosupportingyourcoursethisquarter.

Thankyou,

[ENTERYOURNAME]


ClassAnnouncementGuidelines:Theinitialannouncementisveryimportanttoyoursuccessasatutor.Itwillprovidethestudentswithinformationabouttheservice,howtosignup,andwhattoexpectfromthesessions.Formanystudents,yourannouncementwillbeanimportantfactorininfluencingtheirdecisiontoseektutoring.Youwanttopresentyourselfasknowledgeable,professionalandapproachable-allatthesametime!IfyouareassignedtoaclassthatalsohasMSIsupportpleasedonotmakeaninclassannouncements,talktothecoordinatorabouthowtocommunicatewiththeprofessorandorTA’s.Ifyouhavelowutilizationinyourtutoringsessionsandwouldliketomakeasecondannouncementinclass,pleasediscussthatwiththetutorcoordinator.Pleasetaketimetopracticeyourannouncement,asevenexperiencedspeakersgetnervous.Guidelines:

- Shouldbeaself-introduction,includingabriefreviewofacademicqualifications- Abriefdiscussionofthetutoringprogram.Stressthecollaborativeaspects!- Includeinformationabouthowtosignup

o SHOULDNOTincludedays/times/locationsofsessions(studentsshouldbetoldtofindthetimesontheOTSSsystem).

- Givestudentsyouremailsothattheycancontactyouifnoneofthetimesworkforthem.o Writingitontheboardpriortomakingyourannouncementisagoodidea.

Example:"Himynameis(NAMEHERE)andIamthetutorforthisclass.Itookthisclass(lastquarter,lastsummer,etc.)anddidreallywell.IreallyenjoyeditwhenItookitandreallywanttohelpyouguysunderstandthecourseconceptstoo!InmysessionswewillbedoingalotofgroupworkwhereIfacilitateinteractivelearningactivitiesandengageyouincriticalthinkingskills,problemsolving,andeffectivecoursespecificstudystrategies.Bestofall,mysessionsarefree!YoucansignupformysessionsbygoingtotheLearningSupportServices'website(Google:UCSCLSS)andselecting"SmallGroupTutoring"ontheright-handside.Incaseyoucannotmakeanyofmysessions,wecantrytoarrangeanothertimeifyouemailmeat(EMAILHERE).It’salsowrittenontheboardsopleasecopyitdown.Iamlookingforwardtomeetingyouandworkingwithyou-hopetoseeyouinmysessions!"Obviouslyyoucancaterthistoyourpersonality,experience,major,etc.Forexample,ifyouhavetutoredthatclassbeforeyoumaywanttohighlightthat.Or,ifyouhaveworkedasatutorforseveralquartersbutwithadifferentclass,youmaywanttoincludethatyouarean"experiencedtutor."Ifyouareaseniorinthemajorandthecourseisapartofthatmajorthatmaybesomethingyouwanttoinclude.Basically,anythingyouthinkwillattractstudentstoyoursession.Remember,youarerepresentingLSSsoyouareexpectedtoactprofessionalatalltimes.


Contactingstudentsoncetheyhavesigned-upforatutoringsession:Whenastudentsignsupforyourtutoringsessions,youwillreceiveanautomaticemailfromOTSStitled:“UCSCLearningSupportServicesOTSS-TutorSessionSignupConfirmation.”

Intheemailitwilltellyouwhosignedupforyoursessions,forwhatsubjectandonwhatdayandwhattime.ThisemailissenttoyouandthestudentwhosignedupiscopiedCC’edonthesameemail.Itisyourresponsibilitytocontactthestudentwithin24hoursaftersigningupforthesession.DONOTsimply“reply”totheOTSS-generatedemail.ThisisanemailthatissenttothestudentandyouCC’edonit;therefore,whenyouhit“reply”,youarerespondingtothesystem,notthestudent.Toreachthestudent,youneedtoeithercopyorpastehisorheremail,orclickon“replyall”anddelete“[email protected]”fromtheaddressbox.OTSSalsokeepsalistofyourstudentsandtheiremailsandphonenumbers.Youcanfindthisinformationbyselecting“AccountOptions”andthen“View/Printlistingoftuteessignedupforyourtutoringsessions.”Togiveyouanideaastohowtocomposetheemail,wehavecreatedanemailtemplateforyoutouse,availableat:http://lss.ucsc.edu/employee-resources/lss-handbook.html.Pleasefeelfreetocustomizetheemailasyouseeappropriate.Exampleoffirstemailtostudent:Dear[ENTERSTUDENT’SNAME],Iam[ENTERYOURNAME],thesmallgrouptutorfor[ENTERCLASS].Icanseethatyousignedupforoneofmytutoringsessions.Ourfirstsessionwillbe[INSERTDATEOFFIRSTSESSION].Wewillmeetat[MEETINGLOCATION].Whenyougetto[MEETINGLOCATION],lookformeasIwillbewearing[ENTERDESCRIPTION].Iwillalsobelookingforyou.Ifyouhavenotdonesoalready,youcansearchforapictureofmeontheOnlineTutorSign-upSystem(OTSS),bysearchingfor[ENTERCLASS]againandclickingonmynamewhereyouseetheavailablesessionsTomakethemostoutofourtutoringsessions,pleasebringthecoursesyllabus,textbook/reader,yourpersonalplanner,homeworkassignments(evenifyouhaven’tcompletedthemyet)andanyothercourse-relatedmaterialthatmighthelpusgetthemostoutofthesession.Thesessionswillbeinteractive,soIwillbeaskingquestionsandencouragingyoutoparticipateingroupwork,problem-solving,discussions,etc.Iwillnotbegivingyouanswersordoinghomeworkproblemsforyou,butIamreallyexperiencedwiththecoursematerialandwearegoingtoworktomakesureyouunderstanditsoyoucanbesuccessfulintheclass!Pleasecomepreparedwithanyquestionsyoumighthaveandfeelfreetoshootmeanemailwithanyquestionsyouhaveabouttheupcomingsession.Unfortunately,Icannotanswerquestionsaboutthecourse-contentthroughemailbutIwilldefinitelybeabletodothatinthesessions!Pleaserememberthatifyoumissthefirstsessionyouwillbeautomaticallydropped,sopleasebesuretoattendourfirstsession.Ilookforwardtoworkingwithyouthisquarter!

[email protected]


PreparingforyourSessions:Youareexpectedtoarriveatyoursessionwithatangibleideaofwhatshouldbecoveredthatdayandcarryoutthatplaninamannerthatcreatesaninteractiveenvironmentandgetsallstudentstoparticipate.Yoursessionsshouldrevolvearoundthestudentworkthatweek.Whenpreparingforyoursessions,youshouldtrytoanticipatewhatmaterialwillbedifficultandreviewthatmaterial.Thisway,youarepreparedforquestionsstudentsmayask.

Alltutorsarepaidonehouraweekforpreptimeaslongasthereisatleast1studentsignedupforatutoringsession.Ifyouarealearningassistantforthesameclassthatyoututorfor,youarenotpaidadditionalpreptime.Paymentforsessionpreparationisdependentonhowmanyclassesyouareworkingwith:

• Ifyouareworkingwithoneclass:§ Onehourofpreptimeperweek

• Ifyouareworkingwithmultipleclasses:§ OnehourofpreptimeperweekPERCLASS

Thingsyoucandotoprepareforyoursession:Choosepracticeproblemsfromthehomeworksetorassignedareaofthebook,readlecturenotes/slides,reviewreadingsorchapters,askyoustudenttosende-mailyouquestionsaheadoftimesoyouknowwheretheyareinthematerial,etc.Remember,youarenotexpectedtoreadmaterialthatwasnottaughtintheclasswhenyoutookit.Besuretolookatthesyllabuscarefullywiththestudentsothatyouarebothclearwhichareasyoucanbemosthelpful.Pleaseremember,ifyouneedhelpcomingupwithideasonhowtoprepareforyoursessions,talktothecoordinators!Theymayhaveideasthatyouhavenotthoughtofyetorcanhelpyoucomeupwithideasthatworkspecificallywithyourdiscipline.


SessionAttendanceandNo-showPolicy:LearningSupportServiceshasstrictpoliciesregardingattendance.Itisimportanttoreviewthesepolicieswithyour

studentduringtheirfirstsessions.• Studentsmustattendtheirfirstsessionandareonlyallowedoneforgivenabsence,provideditisnotthe

firstsession.A‘forgivenabsence’iswhenastudentgivesyou24-hournoticethatheorshewillnotbeattendingthesession,orlessthan24hournoticewhenitisduetoanemergency(illness,familyemergency,etc.).

• Ifastudenthasanunexcusedabsencethestudentshouldbeautomaticallydroppedfromthetutoring

session.An‘unexcusedabsence’iswhenstudentsdonotgiveyoua24-hournoticethattheywillnotbeattendingthesessionorifthenoticeislessthan24-hoursandthereasonisnotanemergency.EmailthestudentandLSSifthisoccurs.Asstatedinthesmallgrouptutorworkpolicies,youarepaidforthefullhourattheindividualrate.Pleaserecorditappropriatelyonyoursummarysheet.

• Ifyouhaveano-show,youmustcompleteano-showactivityandsubmititwithyourtimesheet.Wewantyoutotakethescheduledworktimeasanopportunitytogrowprofessionallyinyourposition.Theno-showpolicytasksaredesignedtohelpyoudevelopasateacherandfacilitator.

LSSNo-ShowPolicyQuickTips:

1. Ano-showisasessionwherethestudentwhohassigned-updoesnotshowuptothesessionorthestudentcancelsthesessionlessthan24-hoursinadvance.

2. Iftherearemultiplestudentsinthesessionandonly1studentdoesnotshowup,thisisnotano-showsession.No-showsessionsareonlyifNOstudentsshowup.

3. Astudentmustattendtheirfirstsessionandisonlyallowedoneforgivenabsence,provideditisnotthefirstsession.

4. Aforgivenabsenceisdefinedasanabsencewhereyouhave24-hournotice,orthestudentinformsyouofanemergency.

5. Ifastudentmissestheirfirstsession,thestudentshouldautomaticallybedropped.PleaseemailLSS([email protected])withthestudent’snameandwewilldropthem.

6. Ifastudenthasanunexcusedabsence,thestudentshouldbeimmediatelydroppedfromthetutoringsession.PleaseemailLSS([email protected])withthestudent’snameandwewilldropthem.

7. Aftereachno-show,emailyourstudentsandLSSusingtheguidelinesandtemplatesprovided.

8. ThetemplatescanbefoundintheLSSHandbookthatwasprovidedtoyou.Thehandbookisalsoatthefollowingpage: http://lss.ucsc.edu/employee-resources/lss-handbook.html

9. Youarepaidforthewholehourattheindividualrateasstatedinyourworkpoliciesandonlywhennostudentsshowup.

10. Youmustcompleteano-showactivityduringyourno-showsessionandattachyouractivitytoyourtimesheet.


CommunicatingwithstudentsandLSSaboutno-showsessions: Basically,eachtimeastudentmissesasessionthestudentneedstoreceiveanemailfromyou.Asatutor,youwillbetheprimarypersontocommunicateLSSpoliciestoyourstudents.Wehavedraftedguidelinesandemailtemplatestoassistyouwiththisprocess.

Ifthestudentmisseshis/herfirstsession:

1. Sendthestudentanemailinformingthestudentthattheyarebeingdroppedandcopy(CC)LSS([email protected])onthisemail.

a. ExampleEmail:Dear[ENTERSTUDENT’SNAME],Ididnotseeyouatourfirstsessiontoday,[ENTERDAY/TIME/LOCATION].Sinceyoumissedthefirstday,LearningSupportServices’policyisthatyouareautomaticallydroppedfromthesession.Iamemailingyoutoletyouknowthatyouarebeingremovedfromthesession.Ifyouhavequestionsorconcerns,[email protected]

IfthestudentmissesasessionWITHa24hournotice:

1. Firstforgivenabsence:a. Sendthestudenta“warningemail”lettingthemknowthattheywillbedroppedafterthenext

forgivenabsencei. ExampleEmail:

Dear[ENTERSTUDENT’SNAME],Thankyouforlettingmeknowyouwillnotbeattendingthetutoringsession[ENTERDAY/TIME/LOCATION].Unfortunately,LearningSupportServices’policyisthatyouareonlyabletomissonesessioninthequarter.Ifyoumissasessionagain,Iwillhavetodropyoufromthetutoringsession.Ifyouhavequestionsorconcerns,[email protected]

2. Secondabsence:a. Sendthestudentanemailnotifyinghimorherthatheorsheisbeingdropped,andcopy(CC)LSS

([email protected])onthisemail.i. ExampleEmail:

Dear[ENTERSTUDENT’SNAME],Unfortunately,youhavemissedasessionwithoutgivingmenotice,soIamlettingyouknowthatyouarebeingdroppedfrommysession,perLearningSupportServices’policy.Ifyouhavequestionsorconcerns,[email protected]

IfthestudentmissesasessionWITHOUTa24hournotice:

1. Sendthestudentanemailinforminghimorherthatheorsheisbeingdroppedandcopy(CC)LSS([email protected])onthisemail.

a. Dear[ENTERSTUDENT’SNAME],Unfortunately,youhavemissedasessionwithoutgivingmenotice,soIamlettingyouknowthatyouarebeingdroppedfrommysession,perLearningSupportServices’policy.Ifyouhavequestionsorconcerns,[email protected]


KeepingupwiththeWaitlist:Thewaitlistisanimportantpartofthesmallgrouptutoringprogram.Realistically,itisimpossibletoanticipateeverycoursestudentswillrequesttutoringservicesfor.So,weusethewaitlisttotrackstudentswhoareseekingsupportinclasseswedonothaveanyonehiredfor.Whenastudentaddshimorherselftothewaitlist,thestudentwilllistwhatclassheorsheislookingforsupportinandwhattimesheorsheisavailabletomeet.

Someofthecoursesstudentslistmaybecoursethatyouhavetakenandwouldliketoworkwith.Byhelpingthestudentsonthewait-list,youhavetheopportunitytogainmoretutoringexperienceandbeabletoworkwithmorestudents!Withoutourcurrenttutorstaffassistingusinthisprocess,wewouldnotbeabletoservemanyofthesestudents!

Therearetwoopportunitiesyouwillhavetoserveastudentwhoisonthewaitlist:

1. WhenyouareemailedbyLSSstaffaskingifyouarewilling/abletoassistthestudent. a. Inthiscase,wehavealreadyidentifiedthatyouarequalifiedfortheposition.b. Pleaserespondtothisemail,whetheryourresponseisthatyoucanorcannothelp.

2. Bylookingforstudentsonthewaitlistwhoareseekingassistanceinclasseswhichyouareabletosupport.a. Ifyouareabletosupporttherequestedclass,andcanmakeoneoftimesthestudenthasrequested:

i. Postacommentonwaitlistrequestlettingusknowthatyouareabletoaccommodatethatstudent.

1. Commentscanbeviewedbyemployeesonly,notstudents.ii. Addthecorrespondingsessiontoyourtutoringavailability.iii. Wewillverifyitwithin24businesshoursandwewillsendthestudentanemail,lettinghim/her

knowtosignup.b. Ifyouareabletosupporttherequestedclass,butareunabletomakethestudent’stimes:

i. Commentonthewaitlistsaying,“Iamabletoaccommodatethisstudent,butcannotmakethetimes.Iamcontactingthestudenttoseeifwecanworksomethingout.”

ii. Emailthestudenttoseeifyouareabletofigureoutatime.iii. Postthecorrespondingsessionandcommentonthewaitlistsayingthatyouhavepostedthe

session.iv. Wewillverifyitwithin24businesshoursandwewillsendthestudentanemail,lettinghim/her

knowtosignup.v. If,afteryoutalktothem,youareunabletofindatime,youneedtoaddanotherwaitlist

commentlettingusknowthatyouwereunabletofindatime,soweknowthatwestillneedtoworkonthisissue.

*Ifthestudenthasnotrespondedafter48hours:Postanothercommentonthewaitlistsayingthatyouhavenotheardbackfromthestudent,sothatwecanremovethestudentfromthewaitlist.


StudySessionsforSmallGroupTutors:Reviewsessionscanbehelpfulforyourstudentsiftheyhaveabigexamcomingup.Studysessionrequestprocessdiffersfortutorswhohaveover10studentssigned-upintotalonOTSSandfortutorswhohavelessthan10studentssigned-up.Ingeneralthereare4basicrulesforstudysessions:

1. Astudysessioncanbe1.5hourslong2. Youcanhold1studysessionperclasspertestforallofthestudentssigned-up3. Astudysessionmustbeheldmorethan24hrsbeforetheexam4. Ifyouprepareextramaterialforthestudysession,youpayyourselfupto1hourforthatmaterial.

Lessthan10students:

Ifyouwouldliketorequestareviewsessionandhavelessthan10studentssigned-up,youmustfilloutthefollowingformonline:http://goo.gl/forms/2AK55YdnkoAllrequestsmustbemadeatleast1weekinadvance.Theformasksthefollowingquestions:

Name:Classyoututor:DayandTimeofExam:Howmanystudentsdoyouexpect?Whendoyouplantoholdyourexamstudysession?

Day(Weekday,Date):Time:

Location:(public,on-campusstudyspace)Brieflydescribewhatyourplanisforthesession(howyouplantostructurecooperativelearningactivities,assessstudents’knowledgeandpreparationfortheirfinal,etc.):

Afterfillingouttheform,youwillreceiveanemailconfirmationfromLSSthatyourrequesthasbeensubmitted.Youwillalsobenotifiedviaemailifyourstudysessionhasbeenapproved.Morethan10students:

Whentutorshaveover10students,LSSofferstutorsandlearningassistantstheabilitytohavetheirstudysessionscheduledbyus.LSSisabletobookroomsintheARCenterforstudysessionsandisabletorequestroomsaroundcampustoaccommodatestudysessions.Ifyouwouldliketorequestareviewsessionandhaveover10studentsigned-uponOTSS,youmustfilloutthefollowingformonline:http://goo.gl/forms/nTVGK2btvvAllrequestsmustbemadeatleast1weekinadvance.Theformasksthefollowingquestions:

Name:Email:Classyoututor:Co-Leader(fRequired)ApproximatenumberofstudentsHowmanysessionswouldyoulikeistoschedule?Willyouneedcopiesofareviewsheet?Pleaselist3optionsofdayandtime.Keepinmindyouhaveamaxof1.5hoursperstudysession.

PreferredDatePreferredTime


ResourcesforWeeklySmallGroupTutors:1. DryEraseMarkers,ErasersandChalk:

LSSwillgiveyoudryerasemarkers,erasersandchalkthatyoucantakewithyoutoeachsession.Pleasestopbytheofficeifyouwouldlikeone.

2. RequestingCopiesforyourTutoringSessions:

LSShasimplementedalimitonhowmanycopiescanbemade.AllSmallGroupTutorscanhaveupto15copiesofaonepagesheet(canbedoublesided)perstudysession.Ifyourcopiesare2ormorepages,youwillonlybeallowed10copiesperstudysessionandstudentswillneedtoshare.

• Pleasee-mailwhatyouwouldlikecopiedtoLSS([email protected])orbringahardcopytotheofficeandaskoneoftheStudentOfficeAssistantstomakecopies.

• Allowatleastone(1)businessdayforthecopies.Ifthereviewsheetislongerthan2pagespleaseallowtwo(2)businessdays.

• Pleasespecify:i. Yournameandthenameoftheclassatthetopofthefirstsheet.ii. Thenumberofcopiesneeded.iii. Dateandtimeyouwouldliketopickupthecopies.

• Pleasekeepblankspacetoaminimum.Studentsshouldusetheirownpaperforworkingouttheproblems.

3. Accessing/PrintingOnlineResourcesforyourClass:• YoucancomebytheLSSofficeattheARCentertoprintinformationpertainingtoyourclass.Please

identifyyourselftotheStudentOfficeAssistantandtheycanhelpsetyouuponacomputerthatprints.Pleaseprintingmaterialsforyou,notextracopiesforyourstudents.

4. WebsiteInformationforTutors:

TheTutorLog-insiteishttps://eop.sa.ucsc.edu/OTSS/tutors/• Thisiswhereyoucanpostyourtutoringsessions,seehowmanystudentsareenrolledinyour

sessions,andobtainyourstudent’scontactinformation,checkandrespondtothewait-list,andpostashortbioofyourself!

ThegeneralTutorwebsiteishttp://lss.ucsc.edu/programs/small-group-tutoring/index.html• HereyouwillfindalistofalltheclassessupportedwithtutoringalongwithgeneralFAQ.Thisisagoodwebsite

toadvertisetothestudents.Generalinfotrainingdates,timesheetdeadlines:http://lss.ucsc.edu/employee-resources/index.html


FrequentlyAskedQuestions:HowwillIknowwhohassignedupforoneofmysessions?

Everytimeastudentsignsup,OTSSwillautomaticallysendanemailtothestudentconfirmingthattheyhaveenrolledinasession.Youwillbecopied(CC’d)onthatemail.

WhatdoIdoonceastudentsignsup?

Youneedtoemailthestudenttoconfirmlocationandfirstmeetingwithin24hoursofthemsigningupforthesession.Youshouldbeabletogetthestudent’semailfromtheOTSS-generatedemailthatwassenttothestudentwhenhe/shesignedup.*NOTE:Youcannotsimply“reply”totheOTSS-generatedemail.Thisisanemailthatissenttothestudentandyouarecopied(CC’d)onit;therefore,whenyouhit“reply”,youarerespondingtothesystem,notthestudent.Toreachthestudent,youneedtobothcopyandpastehis/heremail,orclickon“replyall”anddelete“[email protected]”fromtheaddressbox.Togiveyouanideaastohowtocomposetheemail,wehavecreatedanemailtemplateforyoutouse,availableat:http://lss.ucsc.edu/employee-resources/index.html.Pleasefeelfreetocustomizetheemailasyouseeappropriate

Whatifastudentdoesn’tshowuptoasession?

Ifthestudenthasnotgivenyou24-hournoticethathe/shewillnotbeattendingthesession,youshouldwaitfor15minutesforthestudenttoarrive.Ifafterthose15minutesthestudentdoesnotshowup,pleasecontactthestudentandinformthemthattheywillbedroppediftheymissanothersession.Youmustalsobeginyourno-showactivity.Pleaseremembertoattachanyno–showworkcompletedtoyourtimesheet.

HowdoIdropastudent?

Youcan’tdropastudentonOTSSyourself.Ifyouaredroppingastudentbecauseofmorethanoneabsence,youcanemailLSSstudentstaff([email protected])withthestudent’snameandtheclasstheyarereceivingtutoringfor.Pleaseexplainthatthestudenthasmissedmorethanonesessionandneedstobedropped.Alwayscopyyourtutorcoordinatorontheseemails.Ifyouneedtodropastudentforanyotherreason,letthetutorcoordinatorknowwhyyouwanttodropthestudent,andwhatcontactyouhavehadwiththestudent.

HowdoIdeleteoneofmysessionsfromOTSS?

Currently,tutorsmayonlydeleteunverifiedtutoringsessions.Todeleteasessionthathasalreadybeenverified,pleasecontactthetutorcoordinatorandaskthatthesessionbedeleted.Inyourrequest,pleaseprovidetheSessionIDnumberyouwanttodelete.

Canmytutoringsessiongolongerthan1hour?

Absolutelynot.Ifyourstudentwantsadditionaltime,youcaninformthestudentthatallUCSCundergradscansign-upfortwohoursoftutoringperweek.Thatway,thestudentisabletogetmorehoursoftutoring.

Whatifatuteewantsmorethanonehouraweekoftutoring?

Thestudentcansign-upforasecondsessiononOTSS.Ifallofyoursessionsareclosed,youcanpostanothersessionforthestudent,butwillneedtocommunicatethatwithyourtutorcoordinator.Ifatuteehasanexamoramajorassignment,canIgivethatstudentanextrahouroftutoringthatweek?

Yes.However,theadditionaltutoringsessionneedstobeapprovedbythetutorcoordinator.Intheweekofanexamoramajorassignment,astudentmayreceiveanextrahouroftutoring.YoudonotneedtopostthishouronOTSS,and,likewise,thestudentdoesnotneedtosignupforitonline(infact,thesystemwillnotallowthestudenttosignupfortwohoursinoneweekwithoutpriorauthorization).Pleasesendyourrequesttothetutorcoordinatorviaemail.Inyourrequest,pleasestatewhenthesessionwilltakeplaceandhowthedurationofthesession.Inyoursummaryandsign-insheet,pleasemarkas“Additional/ExtraTutoringSession”or“Majorassignment-extratutoringhour.”

AmIpaidfortimeIspendpreparingfortutoringsessions?

Yes,smallgrouptutorsarepaidonehouroftutoringperweekforeachclassthattheyworkwith.


DoIholdtutoringsessionsonholidays?

Typically,no.Intheweekpriortotheholiday,remindthestudentthattherewillbenosessionthefollowingweek.Ifthestudentmakesaspecialrequesttostillholdthesession(duetoanupcomingpaperorassignment)andyouareabletoaccommodatethatrequest,youreschedulethesessionforadifferentdayoraskthestudenttoattendanothersessionintheweekforthatonetimeonly.


MSI/Tutor

Hybrid


OurLSSprogramsareintendedtobeaninteractiveexperience,thisallowstudentstofosteracollaborativelearningenvironmentwiththeirpeersandtheirLearningAssistant.Incourseswherethereisamixofhighandlowutilization,LSSisimplementingahybridprogramthatwillfollowsimilarguidelinestothesignupfacilitatedMSIsystem.Meaning,thefirstweekofthequarterstudentswillbecommittingtoaspotbysigningupattheARC.ThiswillensurethatcommittedstudentsareguaranteedaspotintheHybridsessioneveryweek.Inthesecourses,allstronglyencouragestudentstoSign-Upandmakeacommitmenttoattendweekly,anditisyourresponsibilityastheLearningAssistanttomonitorandenforcethesign-upandattendanceprocedures.Ifsessionsdonotbecomefull,thestaffwilldecidewhethertheclasseswillfollowasmallgrouptutoringsignupsystemusingOTSSthatrequiresstudentstosignupusingouronlinesignupsystemorconvertingthesessionintoaregularMSIsessionthatisadvertisedonourwebsiteforanystudenttoparticipate.Thiswillbeaddressedonacasebycasesituation;therefore,itiscrucialyoucommunicatewithyoursupervisorregardinganyquestionsorchangesthatoccurwiththeclassyoututor.Thissectionofthehandbookisintendedtoinformyougiveyouaconcreteunderstandingoftheprogram.

GeneralSign-UpOnlyPolicies• Forthefirstweekofthequarter,beginningWednesday,April5ththroughFriday,April7th,studentswillneedto

sign-upbyvisitingtheAcademicResourceCenterbeforetheycanattend.Afterthisinitialperiod,ifsessionsdonotbecomefullsign-uprecordsmaybeaddedtoouronlinetutorsignupsystem,allowingamaxoffoursstudentstosignup,orwillbeaddedtotheregularMSIportionsoanystudentcansignup.Thiswilldependonthesignupsfortheclass.FullsessionssignuprecordswillbemaintaineddirectlybytheLearningAssistant.

• AllMSIsessionsshouldbekeptat6studentsperclass.However,ifthereisloworhighdemandfortheclass,pleasecommunicatewithyoursupervisor.

• MSIsessionsareintendedtobeaninteractivesessionforyouandyourstudents;therefore,itiscriticalthatyouenforcethatthesessionshaveamaximumof6students.

• Studentssigned-upforthesessionswillrequireweeklyattendancefromstudents.Studentsshouldbeawarethattheymaybedroppediftheyrepeatedlyfailtorespecttheattendancepolicy.

• SessiontimesandlocationsforSign-Upfacilitatedcourseswillbedeterminedbeforethestartofthequarterbasedonyoursubmittedavailability;youwillnotneedtoconductageneralsurveyoftheclass.

• Whenconsideringpossiblesessiontimes,besuretofollowthenormalguidelinesforschedulingMSIsessions.ThisincludesmakingsuresessionsfallwithinclassblocksanddonotcrosstheProfessor’sofficehours.

• FinalizedtimesandlocationsforallsessionswillbepostedontheLSSwebsitewhentheyaredecided.However,forfullsessions,locationsforallsign-upsessionswillberemovedoncetheinitialsign-upperiodhasended.Ifspotsdoopen,theLearningAssistantisrequiredtonotifytheirsupervisor.Foropensessions,anddependingonthebeststrategytoencouragestudentparticipationthesessionsignupsmaylookdifferently.

• StudentsaremorethanwelcometobeginattendingyourHybridsessionsafterthisinitialsign-upperiod,theyjustwillneedtocontactandsign-upwithyoubeforehand.

MaintainingSign-UpRecords

WeeklyattendanceismandatoryforSign-Upfacilitatedcourses.OnceLSShasprovidedyouwithyourinitialrosteriitisyourresponsibilitytomaintainallsign-uprecords,includingrecordingattendance,droppingstudentswhodonotshow.Youwillessentiallyneedtoperformarollcall-rollatthestarteverysessiontoconfirmstudentattendance.Youmaygrantoneabsencebutthestudentneedstoemailyoubeforehandtorequestittobeexcused.Ifthestudentemailsyouregardinganabsence,pleaseemailthembackconfirmingyouhavereceivedtheirmessage.Toassistyouinkeepingtrackofattendance,youwillreceiveAttendanceSheetsthatcontainspacestomarkabsenceswiththerestofyourlogisticsmaterials. Additionally,itisimportanttohaveeverystudentwhoattendsyoursessionssign-inontheblueHybridsign-insheetsprovidedtoyouinyourlogisticsfolder.Sign-insheetsareusedbyLSStotracktheutilizationofservicessoitisextremelyimportantforyoutohaveeverysinglestudentsign-in(yes,thismeansevenifthereisonlyonestudentoriftheyhaven’tofficiallysigned-up!).Ifyouloseyoursign-insheetorforgottohaveallofyourstudentssign-in,pleasecontactLSS.


DroppingStudents

Itisimportantforstudentstorealizethecommitmenttheyaremakingbysigning-upforthesesessions,asconsistentlymissingsessionsisunfairtothestudentsbothinthesessionandthosewhomaywanttojoin.However,astheLearningAssistantyoushouldalsobeawareofandwillingtoworkwithlegitimatecircumstancesthatmaypreventstudentsfromattendingtheirsessions.Besuretoclearlyexplainthedroppolicyatyourfirstsessionsoranytimeanewstudenthasadded.Ifyounoticeastudenthasbeenconsistentlyabsent,youareencouragedtofirstreachouttothemanddiscusspossibleremediesbeforetakinganyfurtheraction.Studentsshouldalsoberemindedthattheyarealwayswelcometore-sign-upiftheyneedtotakeanextendedbreakfromthesesessions. However,ifastudentisconsistentlynotrespectingtheSign-UpsystemandfailstocommunicatewiththeirLearningAssistant,theyneedtobedroppedfromthatsession.Possiblereasonsfordroppingstudentsincludenotshowinguptothefirstmeeting,repeatedunexcusedabsences,orrepeatedtardinessifthesessionisfullandhasawaitlist.Ifyouneedtodropastudent,simplyremovethemfromyourrosterandinformthemthattheyhavebeendroppedandtheirspotinthesessionisnolongerguaranteed.

PreliminaryTimelineandBasicResponsibilitiesWeek1:Gettingyourscheduleready

• Attendtherequiredlogisticsmeetingtopickupyouremployeefolder,signyourworkpolicies,andreceivetrainingonproceduresforSign-UpMSIsessions.

• Beginattendinglecturesonthefirstdayofclass.(InthisHybridpositionyouareonlyattendingonelectureperweek.)Introduceyourselftotheprofessorandrequesttimetomakeyourfirstannouncement.ThisannouncementshouldincludeabriefdescriptionoftheLSSprogram,thetimesandlocationsofyoursessions,andinstructionsonsign-upsattheAcademicResourceCenter.

• AttendthemandatorytrainingonFriday,April7thtoreceiveyourrosterandwaitlistforyoursessions.

Week2:Hybridsessionsstart

• Bythesecondfullweekofthequarteryouareexpectedtostartholdingyoursessions.Withyourinstructor’spermission,makeashortannouncementornoteontheboardatthebeginningoftheweekinformingstudentsthatsessionswillbestarting.

• Youshouldalsoremindtheclassthatifsessionsareopenedaftertheinitialsignup,theycancheckwithyouonhowtosignupandwhichsessionshaveopenings.Youwillneedtokeeptrackofattendanceandnewsign-upsthroughoutthequarterandinformLSSifanyofyoursessionsbecomefull.

• Dropstudentswhosigned-upbutfailedtoattendthefirstmeeting.

Week3:CommunicatingwithLSSstaff

• CommunicatewithLSSregardinganyissuesyoumayhaveencountered,suchaslocationissues(doublebookingsofrooms),no-shows,oranyquestionsyoumayhave.

• Lookatyourcoursesyllabusformidtermandfinaldatesandbegintoplanforstudysessions.

Week4-7:ObservationsandMidtermReviews

• Continueencouragingstudentstosign-upforanysessionsthathavenotfilledup. • LSSProfessionalStaffmaycontactyouforasessionobservation.Theunitdoesthiseveryquartertomakesure

ourstaffiscomfortableintheirroleandtoprovideanopenspaceforprofessionalstafftohelpwithanyissuesthatstudentsmayhave.

• Schedulereviewsessionsasneeded


• Filloutthestudysessionformonline(http://goo.gl/forms/LqBbkOLOK7).Pleaserememberweneedtoreceiveyourrequestoneweekbeforeyouwouldliketoholdyoursession.

• EncouragestudentstofillouttheirMidQuarterEvaluation.

Week8-9:PlanforFinalExamStudySessions

• Youcansubmityourrequestforafinalsstudysessionwiththesameformusedformidtermreviews.

• Pleaseconsiderholdingmultiplereviewsessionsifyouhaveahighlevelofstudentsinterestedinparticipating.Alsokeepinmindthatstudysessionscannotbewith-ina24-hourwindowofanyexam.

• SubmittheLSSPositionInterestFormforthefollowingthequarter.

Week9-10:Finalsessionsandwrappingupyourposition

• Schedulefinalexamreviewstudysessionsifnecessary.RegularlyscheduledHybridsessionswillnotbeheldduringfinalsweek.

• EncouragestudentstofillouttheirFinalEvaluation.

• Pleaseturninyourtimesheetbeforethelastdayofyourappointmentletter(usuallythelastdayoffinals).

• ImportantnoteaboutenteringyourhoursonCruzPay:Oftentimes,yourlastdayofworkfallsinthemiddleofapayperiod,pleasedonotenteranyhoursondaysthatextendpastyourenddate,notevena“0”!EnteringzerosorhoursafteryourenddatemakefinalizingandapprovingyourtimesheetdifficultforLSSstaff,thetimekeeper,andYOU.

Thingstokeepinmindfortherestofthequarter

• Itisyourresponsibilitytocommunicateandfollowsign-upproceduresforyoursessions.Thisincludesrequiringstudentstosign-upbeforeattending,enforcingthemaximumsessionsize,keepingtrackofattendance,droppingstudentswhostopattendingregularly.

• Youcancancelsessionsiftheyimmediatelyfollowanexamorifnonewmaterialhasbeencoveredinclass. • PleasecontactyoursupervisorifyoubegintohaveNo-Showsorsessionswithconsistentlylowattendance,aswe

canrescheduletheMSIsessionforamorepopulartimeorworkwithyoutofindanothersolution. • LearningAssistantsareabletoscheduleextrastudysessionsfortheirstudentsbeforeamidterm.

ClassAnnouncementsTheannouncementsyoumakeinclassareextremelyimportant.Theyareyourmaintoolforinformingyourstudentsofyoursessiontimesandlocationsaswellastheprocedureforsigningupthefirstweek.Inalowerdivisionclass,itispossiblethatyouwillbeastudent’sfirstintroductiontotheMSI/HybridprogramandLSS.Yourannouncementsshouldbeaccurate,informative,andencouragingofstudentparticipationintheprogram.

Youarestronglyrecommendedtotalkwithyourcourseinstructorbeforeyoumakeanannouncement.AnimportantaspectofbeingaLearningAssistantismaintaininggoodrelationshipswiththeinstructorandTA’softheclass,astheymorelikelytoencouragestudentstoattendMSIiftheyhaveapositiveviewoftheprogram.Requestingtimetomakeanannouncementbeforeorotherclassisonewaytoensureyouremainingoodstandingwiththeinstructor.

Preparingforyourfirstannouncement

Youshouldmakeyourfirstannouncementonthefirstdayofclass.Thisannouncementshouldincludethefollowing:


• Anintroductionofyourselfandabriefreviewofyouracademicqualifications

• AbriefdescriptionofMSI/Hybridprogram..Makesureyoustressthecollaborativeaspectsofthesesessions.

• Abriefdiscussionoftheadvantagesofattendingweekly.

• Ifthescheduleisready,listofthescheduledsessions(donotincludelocation.)

• StresstheimportanceofsigningupthefirstweekattheARC.However,letthemknowthesign-upprocessmightchangeafterthefirstweek.

Additionally,itisextremelyimportanttoclearlyandaccuratelyexplainthesign-upsystemduringthisfirstannouncement.StudentsshouldbemadeawarethatallMSI/Hybridsessionsforyourcourserequiresign-upsandhaveamaximumsizeofsixstudents.Theyshouldalsobeinformedthattheycansign-upforMSIattheAcademicResourceCenterduringthefirstfullweekofclasses(⅘-4/7)andthattheywillbedroppedfromthesign-uplistiftheyfailtoattendthefirstmeeting.

Ageneralscriptforyourfirstannouncementisprovidedbelow.Youdonotneedtofollowthisscriptdirectly,butitcoversthemajorpointsyoushouldcoverandyouareencouragedtouseitasaguideline.

HybridAnnouncementScript:

“Hi,mynameis(yourname)andIamtheLearningAssistantforthisclass.(Here,youcandiscussyourmajor,whenyoutooktheclassandwithwhatinstructorandanyotherinformationyouthinkwillbehelpfulforthestudentstoknowaboutyou.)

SomeofyoumaynotknowwhatMSIorModifiedSupplementalInstructionis.MSIisaresourcethatgivesstudentstheopportunitytoworkinsmallgroupswithmeasafacilitator.TheMSIsessionswillfocusonassistingyoutounderstandcourseconceptsanddevelopstudystrategiesandmethodsforcollaborativeproblem-solving.Wewillalsoworkondevelopingyourwritingandcriticalthinkingskillsthroughreviewing,commentingon,anddiscussingyourwork,includinghomeworkandpapers;andpreparingforexams.DuringMSIsessions,youwillbegiventheopportunitytocollaboratewithyourpeers.Thiswillgiveyouanin-depthunderstandingofthematerialandallowyoutoachieveexcellenceinthisclass.Sinceyouneedtostudyanyway,attendingMSIprovidesyouwithregular,guaranteedgroupstudytime.

Instructor(Instructor’sName)supportstheprogramandstronglyencouragesyoutoparticipateinMSI.FromdatacollectedbyLearningSupportServices,studentswhoattendMSIregularly(aboutfourormoresessionsinaquarter)tendtohaveahigherpassrateandalsotendtoearnonelettergradehigherthanstudentswhodonotattendtheMSIsessions.

Becausethisclassconsistentlyhasahigh-demandforMSI,allsessionswillbeakepttoamaximumofsixstudentsandwestronglyencouragestudentstosign-upbeforetheyareabletoattend.Signing-upforasessionguaranteesyouaspotinexchangeforacommitmenttoattendMSIweekly.Studentswhowishtosign-upcandosoattheAcademicResourceCenterfrom9AM-6PMduringthefirstfullweekofclasses(⅘-4/7).Youarestronglyencouragedtomakethisweeklycommitment,aswehavefoundthatitisstudentswhoregularlyattendthatbenefitthemostfromMSI.Thisisnotjustbecauseoftheadditionalstudytimeprovidedbytheprogram.Byattendingweekly,youarebuildingrelationshipswithyourfellowstudentsandfosteringanenvironmentofpeer-learningandcollaborativeeffortthatwillbenefitnotonlyyourself,buteveryoneinyoursession.IfyoufindthatyouwanttostartattendingMSIlaterinthequarter,youaremorethanwelcometodoso,justsign-upwithmebeforedoingso.Additionally,Iplantoholdextrastudysessionsbeforemidtermsandfinals,butthesestudysessionswillonlybeopentostudentswhoregularlyattendMSI.

ThetimesandlocationsoftheseMSIsessionsare(listthedaysandtimeshereofsessions).Ifyoucannotmakeanyofthesetimes,youcanbringaprintedcopyofyourscheduleintotheLSSofficeandtheycanworktoopenanothersession.YoucanalsofindthefullMSIschedule,withupdatesonsessionsthathaveclosedorarefull,ontheLSSwebsite.

IfyouhaveanyquestionsaboutthesetimesormorequestionsaboutMSIpleaseletmeknow.I’llbeavailableforquestionsafterclass.Ilookforwardtoworkingwithallofyouthisquarter!”


WeeklyWriting

Tutors


PreliminaryTimelineandBasicResponsibilitiesforWeeklyWritingTutors1stweekofthequarter:• ChooseyourtutoringsessionavailabilityfollowingLSSguidelinesandpostyoursessionavailabilityonOTSS

beforethefirstThursdayofthequarter.

o AfteryoupostyouravailabilityonOTSS,LSSgoesinandreviewsyoursessionstomakesuretheyfollowLSSguidelines.Ifweseeanyproblems,LSSwillcontactyoutofixthem.LSSwillalsoemailyouassoonasyoursessionshavebeenverified.

§ Onceyoursessionshavebeenverifiedyouwillnolongerbeabletoeditthem.Ifyouwouldlikechangesomethingaboutyoursession,pleasecontactLSS.

• OTSSopensonFridayat5:00PMofthefirstfullweekofthequarter.2ndweekofthequarter,tutoringsessionsmaybegin:• Ifstudentshavesigneduptoyoursessions24-hoursbeforetheybegin,youwillberequiredtoholdthe

sessions.o Ifnoonehassignedupforyoursessions,youarenotrequiredtoattendthetutoringsessions.Tutoring

sessionsareconsideredscheduled(i.e.youhavetoattend)onceastudenthassignedup.• Atyourfirstsession,establishyourexpectationsofthestudentsandtutoringsession.

o Informthemoftheno-showpolicy,thatstudentsshouldcometoeachsessionprepared(comingpreparedtothesessionmeansomethingdifferentforyourclass,likehavingreadingsdone,assignmentsstarted,etc.),andthatyouaremeanttobeanadditionalresource,notareplacementforclass,homework,sectionetc.Feelfreetoaskthestudentswhattheyareexpectingforthesessiontoo!

• Ifyoursessionsarefillingupquickly,LSSwillcontactyouaboutpostingmoreavailabilityorincreasingthesize

ofyoursessions.Makesureyourrespondtotheseemails!

o Ifyounoticethatallofyoursessionsarefullandyouwouldliketopostmore,pleasecontactLSS!o Wewillnotincreasethesessionsizewithoutyourpermission.

• Dropstudentsperno-showpolicy.

o Reminder:youmustemailLSS([email protected])todropthestudent.3rdweekofthequarterandonward:• AsstudentsrequesttutoringforothercoursesnotinitiallysupportedbyLSS,LSSmaycontactyoutoaskifyou

wouldliketoworkwiththerequestedclass.o Thisisconsideredanadditionalassignmentandyoudonothavetoacceptitifyoudonotwishto.Ifyou

aretoobusy,pleaseletLSSknowsowenolongercontactyouforthequarter.• Dropstudentsperno-showpolicy• Ifyouhaveaschedulechangeandneedtochangeyouravailability,pleasecontactyoursupervisor.• LSSsendsoutmid-quarterevaluationsandendofquarterevaluationstoyourstudents,pleaseencourage

themtosubmitanevaluationforyou• OTSSclosesattheendofthe8

thweekofthequarter


ChoosingDays,Times,andLocationsforYourSessionsChoosinggooddaysandtimesforyoursessionwillbeoneofthemostimportantfactorsinattractingstudentstoyoursessions.Remember,youaretostartwithpostingthreeavailablesessiontimesfortheclassorclassesyouhavebeenassignedunlessdirectedotherwisebyaTutorCoordinator.Thenumberofsessionsyouultimatelyholdeachweekwillbedependentonstudentdemand,youravailability,andapprovalbyaTutorCoordinator.

ChoosingaLocation:

AlltutoringsessionsarerequiredtohaveaspecificmeetinglocationpostedonOTSS.Thelocationmustbeoncampusinapublicsemi-academicspace(meaningnoresidencehalls,residentiallounges,orcafesthatplaymusic).Thismeetinglocationmightnotbetheexactspacewheretheactualtutoringsessionwilltakeplace,butiswhereyouwillmeetyourstudent(s).Acceptablelocationsmustincludeaspecificspot,includingbuildingname,floor,room,

and/orphysicalmarker/landmark.Pleaseconsiderset-upoftheroom,noiselevel,difficultyinfindinglocation,etc.whenchoosingyourlocation.Hereisalistofpopulartutoringlocations:

1. JackBaskinSchoolofEngineering,Jack'sLounge2. Thimannlabs,3rdfloorconferenceroom3. S&ELibrarynearmessageboardand

entrance/S&Elibrary,meetatfrontdesk4. CrownLibrary5. CrownFiresideLounge6. ARCenterRoom221,bythefrontdesk7. ARCenterroom2168. CasaLatina9. CollegeTen-AngelaDavisLibrary(toaccessthis

libraryyouhavetobeaCollegeTenstudent)10. OakesLearningCenter11. StevensonFiresideLounge

12. McHenryLibrary,meetatthecouchesbycirculationdesk

13. LinguisticsLearningCenter14. UniversityCenter(aboveCollege9/10dining

hall)15. PorterLounge16. NamasteLoungeinCollege9/1017. OakesLibrary18. SocialSciences1ConferenceRoom19. WritingCenterinBaobabLounge-Merrill

College20. KresgeTownHall

ChoosingDays:

Eachtutoringsessionshouldhappenonadifferentweekdayandondifferenttimeeachday.

Regulartutoringonweekendsisdiscouragedbecauseitmeansthatyouandthestudentarecommittingtocomingtocampuseveryweekend(meaningnogoinghome,nogoingoutoftown,etc.).Ingeneral,youwanttoprovideavarietyoftimesforyoursessions.Holdingallofyoursessionsonthesamedaywouldnotgivestudentsagoodselectiontochoosefrom.Ifyoualreadyknowthattheclassyouwillbeworkingwithhasregularassignmentsdue,youmaywanttostructureyoursessionsaroundassignmentduedates.Toensurestudentshaveavarietyofsessions,pleasedonot“duplicatetimes.”

Whenyouduplicateatime,youessentiallypickthesametimeonadifferentdaybutthetimechosenisassociatedwiththesameclassblock.SayyoudecidetoholdasessiononMondayat12:00PM.Sinceyouchosethistime,youcannotpostasessiononWednesdayat12:00pm,sinceitfallswithinthesameclassblock(MWF12:00-1:05PM).So,astudentwhoisenrolledinaMonday/Wednesday/Fridayclassfrom12:00-1:05PMwouldnotbeabletomakeasessionMondayat12:00pmnorWednesdayat12:00PM.Thisisasituationwetrytoavoid.


ChoosingTimes:

Pleasestartbycheckingthecoursetime-itmaysoundsillybut,yearafteryear,someoneendsuppostingasessionduringtheclasstime(needlesstosay,nobodyeversignsupforthatsession!).Youmaywanttoalsocheckfordiscussiontimes(iftheyarerequired),labsthatareassociatedwiththecourse,and,ofcourse,avoidprofessorofficehoursifpossible.Tutoringsessionsarealwaysone(1)hourlong.Youmustpostyouravailabilitywithinclasstimeblocks.Thismeansthatasessioncannotstartduringoneclasslectureblockandcontinueonintoanothertimeblock.Tutoringsessionsthatendatthestartofanotherclassblockisnotacceptableeither,astheydonotgivethestudentssufficienttimetotraveltotheirnextclass.CorrectSession:

v Exampleofsessionthatdoesnotcrossclassblocks:Tuesday12:15-1:15pm(thisisagoodtime).

o Italsogivesstudentsplentyoftimetogetfromclasstothetutoringsessionandviceversa.

IncorrectSession:

v Exampleofsessionthatdoescrossclassblocks:Wednesdayfrom1:30-2:30pm

o Astudentina1:20-2:25pmclasswouldnotbeabletoattend,norwouldastudentina2:00-3:10pmclass.

Inshort,thingstoconsiderwhenselectingatime:• Courselecturetime(ifapplicable)• Professorofficehours(ifapplicable)• Holdingasessionbefore9:30amorafter8:00pm.• Notcrossingclassblocksorduplicatingtimes• Givingstudentstraveltime• Givingavarietyoftimesforyoursessions• Ifpossible,considerdiscussionsections,and/orlabs

timesfortheclass

Toassistyoutochooseagoodtime,wehavecreatedthislistof‘acceptabletimes’.Anyofthesetimesareokaytopostasessionduring.Ifatimeisnotonthislist,chancesarethereisanissuewiththetimeyouhavechosen.Pleasekeepthislisthandywhileyouaresettingyourtutoringavailability.

AllPossibleTutoringTimesintheWeekMWF:9:20a-10:20a TTH:9:50a-10:50aMWF:9:30a-10:30a TTH:10:00a-11:00aMWF:10:40a-11:40a TTH:10:10a-11:10aMWF:10:50-11:50a TTH:10:20a-11:20aMWF:12:00p-1:00p TTH:11:40a-12:40pMWF:12:05p-1:05p TTH:11:50p-12:50pMWF:1:20p-2:20p TTH:12:00p-1:00pMWF:1:25p-2:25p TTH:12:10p-1:10pMWF:2:40p-3:40p TTH:1:30p-1:40pMWF:2:45p-3:45p TTH:1:40p-2:40pMWF:4:00p-5:00p TTH:2:00p-3:00pMW:5:20p-6:20p TTH:2:30p-3:30pMW:5:30p-6:30p TTH:3:20p-4:20pMW:5:55p-6:55p TTH:3:30p-4:30pMW:7:10p-8:10p TTH:3:40p-4:40p TTH:3:55p-4:50p TTH:5:20p-6:20p TTH:5:30p-6:30p TTH:5:50p-6:50p TTH:7:10p-8:10p


On-LineTutorSign-upSystem(OTSS)Instructions

UsingtheOn-lineTutorSign-UpSystem(OTSS):GettingStartedinOTSS:ThefollowinginformationwillhelpyoutouseOTSS’sfeaturestoupdateyourpersonalinformation;enter,updateandviewyouravailability;deleteunverifiedtutoringsessions;viewwhohassigneduptobetutoredbyyouandviewthewaitlist.1. Logontohttps://eop-apps.ucsc.edu/tutors/tutorlogin.cfm.2. TypeinyourSID(StudentIdentificationNumber)anddateofbirth.ClickEnter.Thefirsttimeyoulogon,thesitewill

promptyoutoenterthenecessarypersonalinformation.3. Onceinthemainmenu,youcanchoosefromthefollowing:

• AccountOptions:Thisoptionallowsyoutoupdateyourpersonalinformation(address,phonenumber,e-mailaddress,personalstatement,etc.).NOTE:Itisimportantthatyouverifyyouremailaddress.OTSSwillsendemailstotheaccountthatyouspecify.

• ScheduleOptions:Thisoptionallowsyoutoaddtutoringsessionsandviewstudentscurrentlysignedupwithyou.Therewillbethreesubmenusfromwhichtochoose:

• View/Modify/Print:Thispagedisplaysyourcurrenttutoringavailability.Itwillshowyourtutoringday,time,subject,andthenumberofslotsavailableforstudentstosign-up.Itwillalsoallowyoutoaddanddelete(unverified)tutoringsessions.

• View/PrintListing:Thispagedisplaysalltuteesthatarecurrentlysignedupinyourtutoringsession(s).

• ViewWaitlist:Thisoptionwillallowyoutoviewthelistofstudentswhoarecurrentlywaitingforatutor.Weencourageyoutoviewthislistoftenandtocontactthestudentsyouareabletotutor.

4.Tologout,simplyclickLogout.AddingaPersonalStatement:

Youcandothisbyclickingon“AccountOptions”ontheOTSSmainpage.Byprovidingsomeinformationaboutyourself,youcanhelptuteesfeelmorecomfortablesigninguptoworkwithyou.Youmightwanttoincludeinyourstatement:1. Youryearinschool,college,major,etc.2. Whatyoulikeaboutyoursubjectmatter3. Classesyouhavetaken4. Futureplans5. Hobbies6. Anythingelsethatwillmakethemfeelmorecomfortableworkingwithyou.

• RememberyouarerepresentingUCSantaCruzandLearningSupportServices,pleasebeprofessionalwhenwritingyourpersonalstatement


HowtoAddSessionTimes:1. Loginandchoosethe

View/Modify/PrintoptionunderScheduleOptions.

2. ClickAddanewsession.3. Select“Writing”session.4. Filloutrequiredinformation:

a) Selectthedayandtimeof

yoursession.Tutoringsessionsare1hourlong.

b) Selectthecourseyouaretutoringfor:Writing2orWritingAcrosstheDisciplines.Youcanonlychooseone!Ifyouclickmultipleboxes,yoursessionwillonlycomeupinasearchforWritingAcrosstheDisciplines,andnotwhenstudentssearchforWriting2tutors.YouhavetopostWriting2andWritingAcrosstheDisciplinesessionsindividually.

c) Addaspecificlocation.PleaseutilizetheWritingCenterinARC202asmuchaspossible.Thereisafilingcabinettherewhereyoucankeepafileforyourstudentscontainingyourwritinglogs,draftsofstudentpapersetc.

d) IfyouareaWritingAcrosstheDisciplinestutor,entertheLSS-approveddiscipline(s)inthebox.Otherwise,putnothing.

5. Click“AddTutoringSession”6. Submitting additional sessions using the

“Duplicate”function:E. Under“Selectatutoringsessionto

duplicate:”click“Submit”F. ChangeDayandTimeG. Click“AddTutoringSession”H. Repeatprocessasrequired


SessionAttendanceandNo-showPolicy:LearningSupportServiceshasstrictpoliciesregardingattendance.Itisimportanttoreviewthesepolicieswithyour

studentduringtheirfirstsessions.• Studentsmustattendtheirfirstsessionandareonlyallowedoneforgivenabsence,provideditisnotthe

firstsession.A‘forgivenabsence’iswhenastudentgivesyou24-hournoticethatheorshewillnotbeattendingthesession,orlessthan24-hournoticewhenitisduetoanemergency(illness,familyemergency,etc.).


session.An‘unexcusedabsence’iswhenstudentsdonotgiveyoua24-hournoticethattheywillnotbeattendingthesessionorifthenoticeislessthan24-hoursandthereasonisnotanemergency.EmailthestudentandLSSifthisoccurs.Asstatedinthesmallgrouptutorworkpolicies,youarepaidforthefullhourattheindividualrate.Pleaserecorditappropriatelyonyoursummarysheet.


LSSNo-ShowPolicyQuickTips:

1. Ano-showisasessionwherethestudentwhohassigned-updoesnotshowuptothesessionorthestudentcancelsthesessionlessthan24-hoursinadvance.

2. Astudentmustattendtheirfirstsessionandisonlyallowedoneforgivenabsence,provideditisnotthefirstsession.

3. Aforgivenabsenceisdefinedasanabsencewhereyouhave24-hournotice,orthestudentinformsyouofanemergency.

4. Ifastudentmissestheirfirstsession,thestudentshouldautomaticallybedropped.PleaseemailLSS([email protected])withthestudent’snameandwewilldropthem.

5. Ifastudenthasanunexcusedabsence,thestudentshouldbeimmediatelydroppedfromthetutoringsession.PleaseemailLSS([email protected])withthestudent’snameandwewilldropthem.

6. Aftereachno-show,emailyourstudentsandLSSusingtheguidelinesandtemplatesprovided.

7. ThetemplatescanbefoundintheLSSHandbookthatwasprovidedtoyou.Thehandbookisalsoatthefollowingpage: http://lss.ucsc.edu/employee-resources/lss-handbook.html

8. Youarepaidforthewholehourattheindividualrateasstatedinyourworkpoliciesandonlywhennostudentsshowup.

9. Youmustcompleteano-showactivityduringyourno-showsessionandattachyouractivitytoyourtimesheet.


CommunicatingwithstudentsandLSSaboutno-showsessions: Basically,eachtimeastudentmissesasessionthestudentneedstoreceiveanemailfromyou.Asatutor,youwillbetheprimarypersontocommunicateLSSpoliciestoyourstudents.Wehavedraftedguidelinesandemailtemplatestoassistyouwiththisprocess.

Ifthestudentmisseshis/herfirstsession:

2. Sendthestudentanemailinformingthestudentthattheyarebeingdroppedandcopy(CC)LSS([email protected])onthisemail.

a. ExampleEmail:Dear[ENTERSTUDENT’SNAME],Ididnotseeyouatourfirstsessiontoday,[ENTERDAY/TIME/LOCATION].Sinceyoumissedthefirstday,LearningSupportServices’policyisthatyouareautomaticallydroppedfromthesession.Iamemailingyoutoletyouknowthatyouarebeingremovedfromthesession.Ifyouhavequestionsorconcerns,[email protected]

IfthestudentmissesasessionWITHa24hournotice:

3. Firstforgivenabsence:a. Sendthestudenta“warningemail”lettingthemknowthattheywillbedroppedafterthenext

forgivenabsencei. ExampleEmail:

Dear[ENTERSTUDENT’SNAME],Thankyouforlettingmeknowyouwillnotbeattendingthetutoringsession[ENTERDAY/TIME/LOCATION].Unfortunately,LearningSupportServices’policyisthatyouareonlyabletomissonesessioninthequarter.Ifyoumissasessionagain,Iwillhavetodropyoufromthetutoringsession.Ifyouhavequestionsorconcerns,[email protected]

4. Secondabsence:a. Sendthestudentanemailnotifyinghimorherthatheorsheisbeingdropped,andcopy(CC)LSS

([email protected])onthisemail.i. ExampleEmail:

Dear[ENTERSTUDENT’SNAME],Unfortunately,youhavemissedasessionwithoutgivingmenotice,soIamlettingyouknowthatyouarebeingdroppedfrommysession,perLearningSupportServices’policy.Ifyouhavequestionsorconcerns,[email protected]

IfthestudentmissesasessionWITHOUTa24hournotice:

2. Sendthestudentanemailinforminghimorherthatheorsheisbeingdroppedandcopy(CC)LSS([email protected])onthisemail.

a. Dear[ENTERSTUDENT’SNAME],Unfortunately,youhavemissedasessionwithoutgivingmenotice,soIamlettingyouknowthatyouarebeingdroppedfrommysession,perLearningSupportServices’policy.Ifyouhavequestionsorconcerns,[email protected]


OneTimeOneHourWritingOneTimeOneHourWritingislimited1hour,onetimewritingappointmentsforstudentswhoneedhelpwithWriting2andwritingindifferentdisciplines.Theseappointmentsareonafirstcomefirstservebasisandmustbescheduled24hoursinadvance.

AllwritingtutorsarerequiredtopostanhourofavailabilityeachweekforOneTimeOneHourappointments.InstructionsarebelowabouthowtopostyouravailabilityforOneTimeOneHourwritingappointments.

Policies

• Scheduling:OneTimeOneHourappointmentsneedtobescheduledatminimum24hoursinadvance.Theearliestappointmentscanbebookedisaweekinadvance.Tutorsget24hrs.noticeaboutscheduledOneTimeAppointments.

• OneTimeWritingisonlyforWriting2andWritingAcrosstheDisciplines(WAD-upperdivisionclassassignments).

• Noshows:morethanoneunexcusednoshow(2noshows)studentmaynotbeabletosignupforOneTimeappointmentagain.

• StudentsmustemailorcallintoLSSforOnetimeappointments• Studentscanmakeamaximumof2-OneTimeWritingappointmentsperweek.Ifstudentsareinterestedin

morethan2-OneTimeWritingappointmentsperweek,pleasehavethemtalktoMargaretTam([email protected]).

WritingTutorPostingOneTimeOneHourAvailabilityWritingtutorswillcompletetheOneTimeOneHourAvailabilityGoogleFormeachweekbyThursdayfortheupcomingweek;unlesstheyhaveindicatedontheGoogleformthattheywouldliketheiravailabilityrepeatedweekly.ThelinktotheOneTimeOneHourAvailabilityformwillbesharedwithallwritingtutorsandcanalsobeobtainedfromtheEmployeeResourcesontheLSSwebsite.

SessionAttendanceandNo-showPolicy:

LearningSupportServiceshasstrictpoliciesregardingattendance.Itisimportanttoreviewthesepolicieswithyourstudentduringtheirfirstsessions.

• Studentsmustattendtheirfirstsessionandareonlyallowedoneforgivenabsence,provideditisnotthe

firstsession.A‘forgivenabsence’iswhenastudentgivesyou24-hournoticethatheorshewillnotbeattendingthesession,orlessthan24-hournoticewhenitisduetoanemergency(illness,familyemergency,etc.).


session.An‘unexcusedabsence’iswhenstudentsdonotgiveyoua24-hournoticethattheywillnotbeattendingthesessionorifthenoticeislessthan24-hoursandthereasonisnotanemergency.LSSwillemailthestudentandyouifthisoccurs.Asstatedinthewritingtutorworkpolicies,youarepaidforthefullhourattheindividualrate.Pleaserecorditappropriatelyonyoursummarysheet.



MSI

Learning

Assistants


PreliminaryTimelineandBasicResponsibilitiesWeek1:Gettingyourscheduleready

• Attendtherequiredlogisticsmeetingtopickupyouremployeefolderandsignyourworkpolicies.

• Beginattendinglecturesfortheclassyouaresupporting.Checkinwiththecourseinstructorandmakeyourfirstlectureannouncement.Yourfirstlectureannouncementshouldincludeanintroduction,abriefoverviewoftheMSIprogram,andastudentinterestsurvey.

a. Youshouldpropose6-8possibletimesforMSIandsurveythepopularityofeachtime.TheresultsofthissurveywillbeusedwhenschedulingyourfinalMSIschedule.

b. SurveyresultscanbesubmittedtotheStudentInterestSurveyGoogleFormlinkedhere.

c. Pleasenoteifthereismorethan1LearningAssistantassignedtoyourcourse,eachLAisexpectedtoconductasurveyoftheirproposedMSIscheduleandtosubmittheresultsoftheirsurveytothegoogleform.NoschedulesforacoursewillbereleaseduntilallLearningAssistant’sassignedtothatcoursehavesubmittedtheirsurveys.

• Dependingontheresultsofyourstudentinterestsurvey,LSSwillschedule3-5MSIsessionsfromthe6-8timesthatyouhaveproposed.YoushouldreceiveanemailbytheendoftheweekfromanLSSstaffmemberwiththetentativedaysandtimesofyourMSIschedule.Onceyouhaveconfirmedyourtentativeschedule,itwillbepostedonlinetotheOTSSsystem.

o Pleasenotethat,duetotheextremelylargeamountofschedulingthattakesplaceduringthefirst

weekofthequarter,someofyoursessionswillnotbeassignedalocationbytheendofthefirst

week.o MSIsessionsthathavenotbeenassignedalocationwillstillappearonOTSS,buttheirlocationwillbe

listedas“TBA”.YoushouldnotholdtheseMSIsessionsuntilalocationhasbeenassignedtothem.o LSSexpectstohavelocationsfinalizedforallMSIsessionsbytheendofthesecondweekofthequarter.

Youwillbenotifiedwhenlocationssessionsareassignedlocations• OnceithasbeenpostedtoOTSS,youshouldannounceyourconfirmedMSIscheduleinclass.

o MakesuretoremindtheclassthatMSIwillstartMondayofthesecondweekofthequarter,andthatanysessionswithalocationof“TBA”willnotbehelduntiltheyareassignedtoalocation.

o YouwillbenotifiedaslocationsareassignedtoyourTBAsessions.Oncealocationhasbeenassigned,youshouldre-announcethesessioninclasssothatstudentsknowtheycanbeginattendingthatsession.

Week2:MSIsessionsstartandtutoringsessionsarescheduled:

• MSIbeginsonMondayofthesecondweekofthequarter.

o MakeanannouncementinthebeginningoftheweekremindingyourclassthatMSIwillbestartingandthatanysessionswithalocationof“TBA”onOTSSwillnotbehelduntilalocationisassigned.

• BeginholdingyourMSIsessionsthathavebeenassignedalocation.

• InthebeginningofyourMSIsessionsthisweek,youshouldtakeamomenttobrieflyreviewtheMSIprogramanddiscussexpectationsandground-ruleswithyoursession.

o EmphasizetoyourstudentsthatMSIisacollaborativeexperience,andthustheyshouldexpecttoworktogetheronthematerialwiththeirpeersandtheyshouldnotexpectyoutolecturetothem.

o Thefirstsessionisagoodtimetogettoknowyourtuteesandtolearnabouttheirpreferredlearningstyleandstrategies,sothatyoucanincorporatetheseintoyoursessionstoensuretheireffectivenessthroughoutthequarter.

o Informstudentsoftheoptiontosign-upforthequarter.


§ Studentswhosign-upforanMSIsessionareguaranteedaspotinthatsessioneveryweek,providedthattheyattendweeklythroughoutthequarter.

§ Youcanusethewhitesign-upsheetsincludedinyourlogisticfolderstokeeptrackofsign-upsandattendancethroughoutthequarter.

• Remembertosign-ineverystudentthatattendsyourMSIsession.AllMSIandsmallgrouptutoringsessionsshouldhaveadesignatedareaforstudentstosign-in.ForMSIsessions,usetheyellowsign-insheets,andusethegreensign-insheetsforsmall-grouptutoringsessions.Pleasehaveallyourstudentssigninforeverytutoringsession,evenifitisanindividualsession.

o Sign-insheetsareusedbyLSStotracktheutilizationofservicessoitisextremelyimportantforyoutohaveeverysinglestudentsign-in(yes,thismeansevenwhenthereisonly1studentorifthereare30!).Ifyouloseyoursign-insheetorforgottohaveallofyourstudentssign-in,pleasecontactLSS.

o PleasecontactLSSifyouareencounteringsessionsthatarelargerthan12students,asitispossibletoopenupadditionalsessionstoaccommodateallinterestedstudents.

• PostyourSmall-GroupTutoringtimestotheOTSSsystem.YoursessionswillbeapprovedbyanLSSstaffmemberbytheendoftheweek

o Youwillhaveatotalof6sessionsbetweenMSIandtutoring.Forexample,ifyouhave4MSIsessions,youareexpectedtohold2additionaltutoringsessions.Ifyouarealreadyholding6MSIsessionsyouarenotrequiredtopostsmallgrouptutoringsessions,unlessdirectedotherwise.

§ PleasenotethatindividualtutoringaccommodationssetupbytheLSSofficewillcounttowardyourtotalof6weeklysessions.

o KeepinmindthatthesesessionsareONLYavailabletostudentswhocurrentlyattendyourMSIsessions,studentswhohavescheduleconflictswithyourMSIsessions,andstudentswithaccommodations.

Week3:SmallgrouptutoringforMSIsupportedclassesbecomesavailable.

• CommunicatewithLSSifyouareexperiencingno-showsessionsorsessionswithmorethan12students.

Remember,MSIsessionsideallyshouldcontainnomorethan10students.o Rememberthatstudentswhohavesigned-upforyoursessionshavepriorityifyoursessionsbecome

full.Studentswhohavenotsigned-upcanbeturnedawayifthesizeofasessionneedstobereduced;however,pleasecommunicatewithLSSifthisisthecase,sothatwecanlookintoprovidingadditionalsupportforyourcourse.

• BeginholdingyourSmall-GroupTutoringsessions.

o YouarerequiredtoholdyourSmall-GroupTutoringsessionseachweekaslongasstudentshavesigned-up.Sessionsthatnostudentsarecurrentlysigned-upforshouldnotbeheld.

§ ItisyourresponsibilitytoimplementLSSpoliciesregardingstudenteligibilitytoreceivetutoring.o MakeanannouncementinyourMSIsessionsthatstudentcansignupforyourtutoringiftheywould

likemoretimewiththematerialinasmallgroupsetting.o PleaserememberthatSmall-GroupTutoringsessionsareonlyforstudentswhoalreadyattendyour

MSIsessions,donotannounceyourtutoringsessionstotheentireclass.

• Beginplanningformidtermreviews.

Week4-6:Schedulereviewsessionsasneeded

• Submitrequeststoholdmidtermreviewsessions.Pleaserememberweneedtoreceiveyourrequestoneweek

beforeyouwouldliketoholdyoursession.o Pleasefilloutthestudysessionformonline(http://goo.gl/forms/LqBbkOLOK7).

Week5-7:Observations

• YoumaybecontactedbyanLSSstaffmemberforanobservationofoneofyourMSIsessions.


o Observationstakeplaceeveryquartertoensurethatourstaffiscomfortableintheirroleandtoopenupaspaceforstafftohelpwithanyissueschallengesyoumaybeseeinginyoursessions.

Week7-9:Schedulefinalexamstudysessionsasneeded

• Aswithmidtermreviews,pleasesubmityourrequestthroughthegoogleformatleastoneweekbeforethe

requestedreviewdate.

• Pleaseconsiderholdingmultiplereviewsessionsifyouhaveahighlevelofstudentsinterestedinparticipating.

• Keepinmindthatstudysessionscannottakeplacelessthan24hoursbeforetheexam.


• Pleaseturninyourtimesheetbeforethelastdayofyourappointmentletter(usuallythelastdayofclasses).

o ImportantnoteaboutenteringyourhoursonCruzPay:Oftentimes,yourlastdayofworkfallsinthemiddleofapayperiod,pleasedonotenteranyhoursondaysthatextendpastyourenddate,notevena“0”!EnteringzerosorhoursafteryourenddatemakefinalizingandapprovingyourtimesheetdifficultforLSSstaff,thetimekeeper,andYOU.

• KeepinmindthatonlyFinalsReviewSessionsshouldbeheldduringFinalsWeek.DonotholdyourregularlyscheduledMSIsessionsduringfinalsweek.

Thingstokeepinmindthroughoutquarter:

• RemembertocontactLSSifyouarehavinganyissueswithyoursessionssuchasextremelyhighattendance,no-shows,double-bookings.

a. Rememberthatattendinglecture,holdingsessions,andattendingtrainingsareallrequiredworkactivities;you

needtonotifytheLSSofficeifyouareunabletodotheseoranyotherrequiredworkactivityforanyreason.

• MSIsessionsscheduledimmediatelyafteranexamcanbecancelledifnonewmaterialhasbeencoveredinclass.a. MakesureyouemailLSSandCCyoursupervisorlettingthemknowthatyouwillcancelyoursessionsothatwe

areabletoinformyourstudents.

• Ifnecessary,continuetoadvertiseyourMSIsessionsinlecture;agoodtimedothisisthefirstlectureafteramidterm.a. MakesurethatyoucoordinatetheMSIannouncementwiththeprofessorbeforedoingso.


SchedulingYourMSISessionsBeforethemakingyourfirstclass-announcementandconductingyourinterestsurvey,youwillneedtoconsideryouravailabilityanddetermine6-8timesthroughouttheweekthatyouwouldbeavailabletoholdMSIsessions.Whenconsideringtheseinitial6-8times,LSSencouragesyoutotakeintoconsiderationfactorssuchashomeworkduedates,papers,quizdates,examdates,andinstructorofficehours,allofwhichcandramaticallyaffectthenumberofstudentswhowillbeabletoattendagivensession.WhenconsideringyourMSIavailability,pleasekeepinthemindthefollowingrequirements:

1. Allsessionsmustbe1hourlong.

2. Allsessionsmuststartatthesametimeasanormalclassblock.a. Example:Mondayat1:20-2:20PMorTuesdayat11:40--1:10PMisacceptable,butMonday1:40-2:40PM

orTuesday12:00-1:00PM.Pleaseseethelistofclass-blocksbelowandmakesureyour1hoursessionsbeginatthetimeasoneoftheseblocks:

MWFClassBlocks T/THClassBlocks

9:20-10:25AM 9:50-11:25AM10:40-11:45AM 11:40-1:15PM12:00-1:05PM 1:30-3:05PM1:20-2:25PM 3:20-4:55PM2:40-3:45PM 5:20-6:55PM4:00-5:05PM 7:10-8:45PM5:20-6:55PM 7:10-8:45PM

3. Allsessionsmustbeatdifferenttimes.

a. Example:Monday,Wednesday,Fridayat2:40PM-3:40PMdoesnotcountasthreedifferentsessions.IfsomeonehasaclassatthattimethestudentwouldbeunabletoattendanyMSIsessions.

4. MSIsessionscannotnotoverlapwiththeinstructor’sofficehours.

5. Iftherearehomeworkassignmentsthatarealwaysdueonaspecificday,trytooffersessionsthatarecloserto

thatdate.6. Lookoutforotherclassesthatmanystudentsmightbeenrolledin(ex.alabattachedtotheclass).Ifpossible,

trynottooffersessionsthatwouldoverlapwiththeadditionalsection/lab.

7. LSSdoesnotallowsessionsthatstartbefore9:30AM,after9PM,norweekends.

MSISchedulingQuickTips1. Allsessionsmustbe1hourlong2. Allsessionsmustbeatdifferenttimesand

startconcurrentlywithanormalclassblock3. Sessionscannotoverlapprofessorofficehours4. Sessionsmustbeheldonweekdaysbetween9:30AM-9:00PM5. Considersessiontimesyouwouldattendif

youwereastudent.Atimethatisinconvenientforyouwilllikelybeinconvenientforyourstudentsaswell.


MakingYourFirstMSIAnnouncementandConductingYourSurveyThefirstannouncementyoumakeinclassisextremelyimportant.Thisiswhenyouwillintroduceyourself,informtheclassofMSIsupport,andconductyourstudentinterestsurvey.Inalowerdivisionclass,itispossiblethatthisisstudents’firstintroductiontotheMSIprogramandLSS.Theannouncementshouldbeaccurateandinformative,andoverallitshouldencouragestudentstoattendMSI.Pleasetakethetimetoplanandpracticeyourannouncement!Yourannouncementshouldincludethefollowinginformation:

• Anintroductionofyourselfandabriefreviewofyouracademicqualifications• AbriefdescriptionofMSIanditsbenefits• Asurveyofyour6-8proposedMSItimes.

Theeasiestwaytoconductyoursurveyisbyannouncingeachproposedsessiontotheclassandaskingstudentstoraisetheirhandsforanythattheyareinterestedinattending.Pleaseencouragetheclasstoonlyraisetheirhandiftheyareactuallyintendingtomakeuseoftheprogram.Youshouldmakenoteofhowmanystudentsareinterestedineachsession.Pleaseprovideanactualnumber,howeverapproximateitmightbe;donotwritethingslikemany,feworlots.Forexample,iftheclassenrollmentisabout200peopleandabouthalfofthestudentsraisetheirhands,youcansimplywritedown100.TheresultsofyoursurveyshouldbesubmittedimmediatelytotheMSISurveyofStudentInterestgoogleformlinkedhere.Pleaserememberthatifthereismorethan1LearningAssistantassignedtoyourcourse,eachLAisexpectedtoconductasurveyoftheirproposedMSIscheduleandtosubmittheresultsoftheirsurveytothegoogleform.NoschedulesforacoursewillbereleaseduntilallLearningAssistant’sassignedtothatcoursehavesubmittedtheir

surveys.

AnLSSstaffmemberwillnotifyyouonceyourMSIsessionscheduleisready.Onceyourscheduleisavailable,youwillneedtoverifythattheinformation(yourname,email,sessiontimes,andlocation)iscorrect.YoucancheckyourMSIschedulebygoingtohttps://eop-apps.ucsc.edu/MSI/LA/,loggingintothesystem,andclickon“ScheduleOptions.

Onceyouhaveverifiedthatyourscheduleiscorrect,youwillneedtomakeasecondannouncementinclassregardingyourMSIschedule.Inthissecondannouncement,youshouldalsoremindtheclassthatMSIwillstartMondayandthatsessionswithalocationof“TBA”willnotbehelduntilalocationisassigned.


FirstAnnouncement/SurveyScriptToassistyouinmakingyourfirstannouncementandconductingyoursurvey,youhavebeenprovidedageneralscriptfortheannouncement,aswellasasheettorecordtheresultsofyoursurvey.Youdonotneedtocopythisscriptword-for-wordwhenmakingyourannouncement,itisintendedonlyasaguidelineoftheimportantpointstonoteintheannouncement.

“Hi,mynameis(yourname)andIamtheLearningAssistantforthisclass.

(Course)hasproventobeachallengingcourseformanystudents.Therefore,LearningSupportServiceswillbesupportingtheclasswithModifiedSupplementalInstruction(MSI),aresourcethatgivesstudentstheopportunitytocollaborateinsmall-groupstomasterthecoursematerialwithmyhelpasafacilitator.MSIsessionswillfocusonassistingyouinunderstandingcourseconceptsanddevelopingstudystrategiesandmethodsforcollaborativeproblem-solving.Wemayalsoworktowardsdevelopingyourwritingandcriticalthinkingskillsthroughreviewinganddiscussingyourhomework,paper,andexams.FromdatacollectedbyLearningSupportServices,studentswhoattendMSIregularly(aboutfourormoresessionsinaquarter)tendtohaveahigherpassrateandalsotendtoearnonelettergradehigherthanstudentswhodonotattendtheMSIsessions.

MSIforthiscourseisavailableonafirstcome,firstservebasisandislimitedto10studentspersession.Ifyouwishtoguaranteeyourselfaspotinaparticularsessionfortheentirequarter,youcandosobysigning-upwithmeduringthefirstmeetingofthesession.Ialsoplantoholdadditionalsmallgroup-tutoringsessionsaswellasstudysessionsformidtermsandfinals,buttheseresourceswillonlybeopentostudentswhoregularlyattendMSI.SothatwecanscheduletheseMSIsessionsaroundyouravailability,Iwouldliketoconductaquicksurveyoftheclass.Iwillannounce(6-8)possibletimesforMSIsessions.Pleaseraiseyourhandforanysessionsthatyouareinterestedinattending.ItisimportantthatwegetanaccurateideaofhowmanyofyouareinterestedinMSI,sopleaseonlyraiseyourhandifyouareseriouslyconsideringattending.(Conductyourinterestsurvey).Thankyouforparticipatinginthissurvey!TheLSSofficewillschedule4-6MSIsessionsbasedonthetimesIhavejustproposed.ThedaysandtimesoftheselectedsessionswillbepostedtotheOnlineTutorSign-UpSystem(OTSS),accessiblefromtheLSSwebsite,bytheendoftheweek.IfyouhaveanyquestionsaboutthisoranythingelseregardingMSI,pleaseletmeknow.I’llbeavailableforquestionsafterclass.Ilookforwardtoworkingwithallofyouthisquarter!”


MSIINITIALSURVEYOFSTUDENTINTEREST

_______________________________________________________________________NAMEOFCOURSELEARNINGASSISTANT(S)NAME(S)

CourseMeetingDays/Times:

SectionMeetingDays/Times:

Professor’sOfficeHours:

Homeworkisdue:

TOTAL#OFSTUDENTSINTERESTED:______________________________

Second

Lecture

Announcement

Quick-Tips:

1. Remembertocheck-inwiththecourseinstructorbeforemakinganyannouncements.

2. EmphasizethebenefitsofMSItoencouragestudentstoattend.

3. Writeyourproposedsessiontimesontheboardbeforemakingtheannouncement.

4. TakeaninitialcountofstudentsinterestedinMSIingeneral,aswellasinterestforeachproposedsession.

5. RemindtheclassthatMSIbeginsthefollowingMonday,andthatanysessionswithalocationof“TBA”willnotbehelduntilalocationisassigned.

DAYANDTIME NO.OFRESPONDENTS LEARNINGASSISTANT


OnceyouhaveverifiedyourfinalMSIschedulewiththeLSSstaff,youwillneedtomakeasecondannouncementinclassregardingyourMSIscheduleandthestartoftheprogram.Itisimportantthatyouconveyallofthisinformationaccurately,sowehaveprovidedabrieflistoftheimportantpointstonoteinthissecondannouncement.

• Brieflyintroduceyourselfanddiscussyourrelevantacademicqualifications.• Announcetheconfirmeddays,times,andlocations(ifassigned)ofyourMSIsessionstotheclass.Alsoinform

theclassthatthefullMSIschedulecanbeaccessedfromOTSSattheLSSwebsite.o Youshouldinformyourstudentsthatanysessionswithalocationof“TBA”havenotbeenfinalized,and

youwillnotbeholdingthesesessionsuntilalocationisassigned.• BrieflyreviewthepurposeandbenefitsoftheMSIprogram.• Remindtheclassthatallsessions(notincluding“TBA”sessions)willbeginonMondayofthesecondweekofthe

quarter.LSShasalsoprovidedagenericscriptthatyoucanusetohelpprepareforyoursecondannouncement.““Hi,mynameis(yourname)andIamtheLearningAssistantforthisclass.(Here,youcandiscussyourmajor,whenyoutooktheclassandwithwhatinstructorandanyotherinformationyouthinkwillbehelpfulforthestudentstoknowaboutyou.)

AsImentionedinmyfirstannouncementearlierthisweek,LearningSupportServiceswillbesupportingtheclasswithModifiedSupplementalInstruction(MSI),aresourcethatgivesstudentstheopportunitytocollaborateinsmall-groupstomasterthecoursematerialwithmyhelpasafacilitator.Youarestronglyencouragedtotakeadvantageofthisresource,aswehavefoundthatstudentswhoregularlyattendMSIbenefitfromitgreatly.Thisisnotjustbecauseoftheadditionalstudytimeprovidedbytheprogram.ByattendingMSIeachweek,youarebuildingrelationshipswithyourfellowstudentsandfosteringanenvironmentofpeer-learningandcollaborativeeffortthatwillbenefitnotonlyyourself,buteveryoneinyoursession.Instructor(Instructor’sName)supportstheprogramandstronglyencouragesyoutoparticipateinMSI.FromdatacollectedbyLearningSupportServices,studentswhoattendMSIregularly(aboutfourormoresessionsinaquarter)tendtohaveahigherpassrateandalsotendtoearnonelettergradehigherthanstudentswhodonotattendtheMSIsessions.

MSIforthiscourseisavailableonafirstcome,firstservebasisandislimitedto10studentspersession.Ifyouwishtoguaranteeyourselfaspotinaparticularsessionfortheentirequarter,youcandosobysigning-upwithmeduringthefirstmeetingofthesession.Ialsoplantoholdadditionalsmallgroup-tutoringsessionsaswellasstudysessionsformidtermsandfinals,buttheseresourceswillonlybeopentostudentswhoregularlyattendMSI.LSShasconsideredtheresultsofthesurveyIconductedafewdaysago,andtheyhavescheduledthefollowingMSIsessions:(announceyourscheduledMSIsessions).ThisschedulehasalsobeenpostedtotheLSSwebsite.Pleasenotethat,duetotheextremelylargeamountofschedulingthattakesplaceduringthefirstweekofthequarter,someof

thesesessionshavenotyetbeenassigned.ThesesessionsstillappearonOTSS,buttheirlocationwillbelistedas“TBA”.IwillnotbeholdtheseMSIsessionsuntilalocationhasbeenassignedtothem.LSSexpectstohavelocationsfinalizedforallMSIsessionsbytheendofthesecondweekofthequarter,andIwillkeepyouawareofanyupdates!AllofmysessionsthathavebeenassignedalocationwillbeginthiscomingMonday.IfyouhaveanyquestionsaboutthisoranythingelseregardingMSI,pleaseletmeknow.I’llbeavailableforquestionsafterclass.Ilookforwardtoworkingwithallofyouthisquarter!”


AdditionalLectureAnnouncementsBeyondthesefirsttwoannouncements,youshouldconsidermakingadditionalannouncementsinlecturethroughoutthequarter.AdvertisingMSIthroughoutthequarterwillhelpstudentsunderstandthatyouarearesourcethatanyonecanuseanditwillalsoincreasetheattendanceofyoursessions.Ifyoufeelcomfortable,youcanasktheinstructorifyoucanmakeaweeklyannouncementurgingstudentswhohavenotyetattendedMSItodoso.TheinstructorandTA’smayevenencouragestudentstoattendMSI.However,pleaserememberthat,asanMSILearningAssistant,itisyourresponsibilitytomaintaingoodworkingrelationshipswiththeinstructorandTA’softheclass.Becauseofthis,LSSstronglyencouragesyoutocheck-inwiththeinstructorbeforemakinganyin-classannouncements.HerearesomeadditionalmethodstohelppromoteMSI.

• MakeMSIannouncementseverycoupleofweeksurgingstudentstoattendMSI.• Withtheinstructor’spermission,useavailableboardspacetoputupwrittenremindersaboutMSIsessions.• EncouragestudentswhoalreadyattendMSItobringafriend.

TheseareonlyafewideasonhowtoattractstudentstoMSI.ThinkofwhatneedsyourclasshasandtrytothinkofnewandcreativewaystopromoteMSI.Ifyoufindnewtechniquesthatwork,pleasesharethemwithusandwithotherLearningAssistantssothatwecaneachreachourgoalofhavingatleast30studentsintheclassattendingMSIeveryweek!

YourFirstMSISessionsThefirstMSImeetingsofthequarterareveryimportant,astheyareanopportunityforyoutoinformyourtuteesofMSIpoliciesandtimelines,setexpectationsforyoursessions,andbegintoestablishatoneofsupportandcollaborationthatwillsetyoursessionsupforsuccessasthequartermovesforward.Becauseofthis,youshouldexpecttomakeabriefannouncementinthebeginningofyoursessionsduringthefirstweekoftheprogram.Thisfirstsessionisalsoanexcellenttimetodiscussthepreferredlearningstylesandstrategiesofyourtutees.AsanMSILearningAssistant,itiscrucialtorememberthatallstudentscomeintoMSIwithspecificstrengthsandspecificneeds.Yoursessionswillbethemosteffectiveifyoutakeintoaccountthedistinctlearningstyleofeachofyourtuteesandensurethatyoursessionsareeffectiveforallstudentspresent.

• Pleasenotethatstudentscanoftenbeshyaboutopeningupinnewgroups,sofeelfreetobecreativeandperhapsconsiderananonymouswayforyourstudentstosharethisinformationwithyou,suchasanonlinepollorananonymoussurveyduringyoursession.

Ingeneral,youshouldremembertocoverthefollowingtopicsatthestartofyoursessionsthisweek:

• EmphasizethatMSIisintendedtobeacollaborativeexperience,andyourstudentsshouldexpecttoworktogetheronthematerialratherthantreatingyouasalectureroranswerkey.

• Setanyground-rulesanddiscusstherequirementthatyoursessionsbeasafe,supportivelearningspace• Allowyourstudentstoexpressanyspecificneedsorpreferredlearningstylesorstrategies

o Asmentionedabove,studentsmaybetooshytodothisinagroup,soconsideralternativewaystoletyourstudentsdothis.

• InformyourstudentsoftheoptiontoSign-upforyoursessionfortheentirequarter.• RemindyourstudentsthatyouwillbeginholdingadditionalSmall-GroupTutoringSessionsinthecoming

weeks.• Itisagoodideatocollectthecontactinfo(email)ofyourstudentssothatyouareabletocontactthemif

needed.


Sign-UpsandSessionSizeOnereasonMSIhasbeensuchasuccessinmanyclassesisbecauseofthesmallsessionsizeMSIoffers. MSIsessionsareintendedtobeaninteractiveexperienceforyouandyourstudents.Therefore,itiscriticalthatyoukeepyoursessionstoamaximumof10students.TohelpmanagethesizeofyourMSIsessions,wehavecreatedasign-upsystemthatwillallowstudentstosign-upforapermanentspotinyoursessioninexchangeforthemmakingacommitmenttoattendweeklyfortheremainderofthequarter. Duringthefirstweek,itisokayifyoursessionsexceedthe10-studentmaximum,aswehopethatthestudentswillgetanideaofwhatMSIisanddecidewhetherornottheywanttoattend.Ifthestudentchosestocontinueattending,wehopethattheywillbeabletofindasessionthatisnotfullorthatyouwillbeabletoopenupanothersessiontoaccommodatemorestudents.PleasemakesureyoucommunicatefullsessionstotheMSICoordinators.

Sign-upSystemforMSISessions

Wehaveprovidedsign-upsheetstoassistyouintrackingthesign-upsandattendanceofyourstudentsthroughoutthequarter.Thesesheetsarewhiteandhaveanattendancelogandwaitlistonthemsoyoucanmanagestudentswhohavepermanentlysignedup.ThesesheetsaredesignedtoSTAYinyourfolder-youwillnotsubmitthesesheetswithyourtimesheets.Pleaserememberthatbecauseofthenatureofthesesign-upsheets,student’scontactinformationwillbeonthem.Keepthesesafeandwithyouatalltimes!Sign-upReminders

• Studentswillneedtoattendweekly.o Iftheymissasessionwithoutgivingyounotice,theywillrisklosingtheirguaranteedspot.

• If10ormorestudentshavesigned-upforoneofyoursessions,itisyourresponsibilitytocontacttheLSSofficeifyouhaveanyfullsessionssothatwecanremovetheirlocationsfromtheMSIschedule.Thisisdonetopreventadditionalstudentsfromdropping-in.

o Sessionsthatarefullwillhavetheirlocationsreplacedwith“SeeTutorinClass”ontheonlineMSIschedule.

o YouwillneedtoinformtheLSSofficeifthereareanyopeningsinpreviouslyfullsessions,tothatwecanrestorethelocationtotheonlineschedule.

• Youmayoccasionallyneedtoremindstudentsofthesign-uppoliciesthroughoutthequarter,especiallyifyouareassignedanewsessionofifnewstudentsbeginattendingyoursessions.

Trackingsign-ups

Atthestartofyoursessions,usethewhitesign-upsheettotakeattendanceandensurethatthestudentswhohavesignedintothesessionarepresent.Rememberthatallstudentspresentatthesessionwillalsoneedtosign-inona

yellowsigninsheet-sinceyouwillnotbeturninginyourwhitesign-upsheetswewillneedtheyellowsheetstoknow

whoattendedthesession.

Ifasessionbecomefullwith10studentswhohavesigned–uptoattendregularly,contactLSSatlss@ucsc.eduandletusknowtoremovethesessionfromthewebsiteasitreallyisnotopentostudentsanylonger.Keepstudentsupdatedwithweeklychalkboardremindersastowhichsessionsareopen.

DroppingAbsentStudents Itisimportantforstudentstorealizethecommitmenttheyaremakingbysigning-upforMSI,asconsistentlymissingsessionsisunfairtostudentswhowishtoattendbutwerenotabletosign-up.However,astheLearningAssistantyoushouldalsobeawareofandwillingtoworkwithlegitimatecircumstancesthatmaypreventstudentsfromattendingtheirsessions.Besuretoclearlyexplainthedroppolicyatyourfirst,andmakesuretocollectyourstudent’semailaddresstokeepthemupdatedoftheirsign-upstatus.Ifyounoticeastudenthasbeenconsistentlyabsent,youare


encouragedtofirstreachouttothemanddiscusspossibleremediesbeforetakinganyfurtheraction.Studentsshouldalsoberemindedthattheyarealwayswelcometore-sign-upiftheyneedtotakeanextendedbreakfromMSI. However,ifastudentisconsistentlynotrespectingtheSign-UpsystemandfailstocommunicatewiththeirLearningAssistant,theyneedtobedroppedfromthatsession.Possiblereasonsfordroppingstudentsincludenotshowinguptothefirstmeeting.repeatedunexcusedabsences,orrepeatedtardiness.


LSSFacilitatedSign-UpMSI OnereasonMSIhasbeensuchasuccessinmanyclassesisbecauseofthesmallsessionsizesitoffers,whichallowstudentstofosteracollaborativelearningenvironmentwiththeirpeersandtheirLearningAssistant.Incourseswhereutilizationhasbeenhighandcontrollingthegroupsizehasbeendifficult,LSSwillbefacilitatingthesign-upprocesstoensurethatcommittedstudentsareguaranteedaspotintheirsessioneveryweek.Inthesecourses,studentswhowishtoattendMSIwillhavetoSign-Upinthebeginningofthequarterandmakeacommitmenttoattendweekly.ItisyourresponsibilityastheLearningAssistanttomonitorandenforcethesign-upandattendanceprocedures.ThissectionofthehandbookisintendedtoinformyouofcrucialdifferencesinyourresponsibilitiescomparedtoconventionalMSI-supportedclasses.

GeneralSign-UpPolicies

• Duringthefirstweekofclasses,studentswillneedtovisittheAcademicResourceCenterinordertosign-up.Afterthisinitialperiod,sign-uprecordswillbemaintaineddirectlybytheLearningAssistant.

o Locationsforanysessionsthatarecompletelyfullwillberemovedoncetheinitialsign-upperiodhasendedandreplacedwith“SeeTutorinClass”.Aftertheinitialsign-upperiod,itisentirelyyourresponsibilitytomaintainyourrosterandsign-upanynewstudentswhowishtoattend.

o Sessionsthatbecomeopenafteraperiodofbeingfullwillhavetheirlocationsreplacedontheonlineschedule.Ifmorestudentsdonotfillthissession,itwillremainopentotheclassfortherestofthequarter.

• AllMSIsessionswillbekepttoamaximumof10students.MSIsessionsareintendedtobeaninteractiveexperienceforyouandyourstudents;therefore,itiscriticalthatyouenforcetheSign-Upsystemandkeepyoursessionstoamaximumof10students.

• Studentswhohavesigned-upareexpectedtoattendtheirMSIsessionweekly.Studentsshouldbeawarethattheymaybedroppediftheyrepeatedlyfailtorespecttheattendancepolicy.

• SessiontimesandlocationsforLSSFacilitatedSign-Upcourseswillbedeterminedbeforethestartofthequarterbasedonyoursubmittedavailability.

• Whenconsideringpossiblesessiontimes,besuretofollowthenormalguidelinesforschedulingMSIsessions.ThisincludesmakingsuresessionsfallwithinclassblocksanddonotcrosstheProfessor’sofficehours.

• FinalizedtimesandlocationsforallsessionswillbepostedontheLSSwebsitewhentheyaredecided.However,locationsforanysessionsthatarecompletelyfullwillberemovedoncetheinitialsign-upperiodhasended.StudentsaremorethanwelcometobeginattendingMSIafterthisinitialsign-upperiod,theyjustwillneedtocontactandsign-upwithyoubeforehand.

MaintainingSign-UpRecords Weeklyattendanceisrequiredinorderforstudentstobeguaranteedaspotinthesessioneveryweek.OnceLSShasprovidedyouwithyourinitialroster,itisyourresponsibilitytomaintainallsign-uprecords,includingrecordingattendance,droppingstudentswhodonotattend,andannouncingopensessionsinlecturethroughoutthequarter.Youmaygrantoneabsencebutthestudentneedstoe-mailyoubeforehandtorequestittobeexcused.Ifthestudentemailsyouregardinganabsence,pleaseemailthembackconfirmingyouhavereceivedtheirmessage.Toassistyouinkeepingtrackofattendance,youwillreceiveAttendanceSheetsthatcontainspacestomarkabsenceswiththerestofyourlogisticsmaterials. Additionally,itisimportanttohaveeverystudentwhoattendsyoursessionssign-inontheyellowMSIsign-insheetsprovidedtoyouinyourlogisticsfolder.Sign-insheetsareusedbyLSStotracktheutilizationofservicessoitisextremelyimportantforyoutohaveeverysinglestudentsign-in(yes,thismeansevenifthereisonlyonestudentoriftheyhaven’tofficiallysigned-up!).Ifyouloseyoursign-insheetorforgottohaveallofyourstudentssign-in,pleasecontactLSS. DroppingStudents Itisimportantforstudentstorealizethecommitmenttheyaremakingbysigning-upforMSI,asconsistentlymissingsessionsisunfairtostudentswhowishtoattendbutwereunabletosign-up.However,astheLearningAssistantyou


shouldalsobeawareofandwillingtoworkwithlegitimatecircumstancesthatmaypreventstudentsfromattendingtheirsessions.Besuretoclearlyexplainthedroppolicyatyourfirstsessionsoranytimeanewstudenthasadded.Ifyounoticeastudenthasbeenconsistentlyabsent,youareencouragedtofirstreachouttothemanddiscusspossibleremediesbeforetakinganyfurtheraction.Studentsshouldalsoberemindedthattheyarealwayswelcometore-sign-upiftheyneedtotakeanextendedbreakfromMSI. However,ifastudentisconsistentlynotrespectingtheSign-UpsystemandfailstocommunicatewiththeirLearningAssistant,theyneedtobedroppedfromthatsession.Possiblereasonsfordroppingstudentsincludenotshowinguptothefirstmeeting.repeatedunexcusedabsences,orrepeatedtardinessifthesessionisfull.Ifyouneedtodropastudent,simplyremovethemfromyourrosterandinformthemthattheyhavebeendroppedandtheirspotinMSIisnolongerguaranteed.Youshouldalsomakeanannouncementinlectureregardinganyopeningsinyoursessions. AdvertisingOpeningsinYourSessions

ItisextremelyimportantthatyoukeepboththeclassandtheLSSofficeinformedofanyopeningsinyourMSIsessionsthroughoutthequarter.AdvertisingMSIopeningsthroughoutthequarterwillhelpstudentsunderstandthattheyarestillabletobeginattendingMSIeveniftheywereunabletosign-upatthebeginningofthequarter.Thus,announcingyoursessioninopeningsinclassisthemainwaystudentswilllearnaboutandstartattendingMSIoncetheinitialsign-upperiodends.

Additionally,thelocationsofanyfullsessionsareremovedfromtheonlineMSIschedule(inordertodiscouragemorestudentsfromdropping-in)andreplacedwith“SeeTutorinClass”.Fullsessionsthatenduphavingopeningswillhavetheirlocationsrestoredtotheonlineschedule.Ifstudentsdonotsign-upandfillthesesessions,theywillremainopentotheentireclassfortherestofthequarter.

Itisyourresponsibilitytoestablishaprocedureforannouncingopeningsandsigning-upnewstudentstoyoursessions.Severalexamplesareprovidedbelow,feelfreetoadaptthesetoyourspecificcourse.

• Withtheinstructor’spermission,dedicateaportionofboardspacetoupdatesforyourMSIsessions.o Makesuretoupdatetheboardwithanysessionsthathaveopenedorclosed.

• AsktheinstructorifyoucanmakeaweeklyannouncementregardingnewopeningsinyourMSIsessions.o Asitislikelythatmanystudentswillwanttosign-upforarelativelysmallnumberofopenings,itis

importantthatyouestablishasetprocedureforfacilitatingthesesign-ups(ie.Arrivingtolecturetenminutesearlyorstayingtenminuteslate)

• Collectemailsfrominterestedstudentsandsendoutamessageannouncingopeningsandclosingsofsessions.

Pleaserememberthat,asanMSILearningAssistant,itisyourresponsibilitytomaintaingoodworkingrelationshipswiththeinstructorandTA’softheclass.Becauseofthis,LSSstronglyencouragesyoutocheck-inwiththeinstructorbeforemakinganyin-classannouncements.


PreliminaryTimelineandBasicResponsibilities Week1:Gettingyourscheduleready

• Attendtherequiredlogisticsmeetingtopickupyouremployeefolder,signyourworkpolicies,andreceivetrainingonproceduresforSign-UpMSIsessions.

• Beginattendinglecturesonthefirstdayofclass.Introduceyourselftotheprofessorandrequesttimetomakeyourfirstannouncement.Thisannouncementshouldincludeabriefintroduction,adescriptionoftheMSIprogram,andinstructionsonsign-upsattheAcademicResourceCenter.

• Makeshortreminderannouncementsregardingsign-upsthroughoutthefirstweekofclassesandencouragestudentstogototheARCentertosign-up.

• PickuptherosterforyoursessionsfromLSSasdirected.

Week2:MSIsessionsstartandtutoringsessionsarescheduled:

• MSIbeginsontheMondayofthesecondweekofthequarter o Withyourinstructor’spermission,makeashortannouncementornoteontheboardatthebeginningof

theweekinformingstudentsthatsessionswillbestarting.

• YoushouldalsoremindtheclassthattheycanstillattendMSIandcanstartattendingatanypointinthequarteraslongasthereisroominyoursessions.Youwillneedtokeeptrackofattendanceandnewsign-upsthroughoutthequarterandinformLSSifanyofyoursessionsbecomefull.

• Dropstudentswhosigned-upbutfailedtoattendthefirstmeetingandmakeannouncementsinlecture

regardingopeningsasnecessary.

• Remembertosign-ineverystudentthatattendsyourMSIsession.AllMSIandsmallgrouptutoringsessionsshouldhaveadesignatedareaforstudentstosign-in.ForMSIsessions,usetheyellowsign-insheets,andusethegreensign-insheetsforsmall-grouptutoringsessions.Pleasehaveallyourstudentssigninforeverytutoringsession,evenifitisanindividualsession.

o Sign-insheetsareusedbyLSStotracktheutilizationofservicessoitisextremelyimportantforyoutohaveeverysinglestudentsign-in(yes,thismeansevenwhenthereisonly1studentorifthereare30!).Ifyouloseyoursign-insheetorforgottohaveallofyourstudentssign-in,pleasecontactLSS.

o PleasecontactLSSifyoufindthatthereconsistentlyisahighdemandforyourMSIsessions,asitispossibletoopenupadditionalsessionstoaccommodateallinterestedstudents.

• Postyoursmall-grouptutoringtimesontheOn-lineTutorSign-upSystem(OTSS)

a. BetweenMSIandtutoring,youareexpectedtoholdatotal6sessionseachweek.Thismeansifyouhave4MSIsessions,youshouldbeholding2additionalsmallgrouptutoringsessions.Individualtutoringaccommodationsalsocounttowardyourtotalof6sessions.

b. Keepinmindthatsmall-grouptutoringsessionsareONLYavailabletostudentswhoareattendingyourMSIsessionsweekly,studentswhohavescheduleconflictswitheveryMSIsession,andstudentswithaccommodations.TutoringsessionavailabilityshouldbeonOTSSbytheendofthesecondweekandwillbeapprovedbyanLSSstaffperson.

Week3:Smallgrouptutoringbecomesavailable.

• CommunicatewithLSSregardinganyissuesyoumayhaveencountered,suchaslocationissues(doublebookingsofrooms),no-shows,oranyquestionsyoumayhave.

• Yoursmallgrouptutoringsessionswillgolivetoyourstudents.MakeanannouncementinyourMSIsessions(notintheclass!)thatinterestedstudentscansign-upattheAcademicResourceCenter.

• Lookatyourcoursesyllabusformidtermandfinaldatesandbegintoplanforstudysessions.


Week4-7:ObservationsandMidtermReviews

• Continueencouragingstudentstosign-upforanysessionsthathavenotfilledup.Dropstudentswhoarenotattendingandmakeannouncementsinlectureofanyopenings.InformLSSifyoufindthattheremoredemandforMSIthananticipated,asadditionalsessionscanbeadded.

• YoumaybecontactedbyanLSSstaffmemberforanobservationofoneofyourMSIsessions.o Observationstakeplaceeveryquartertoensurethatourstaffiscomfortableintheirroleandtoopen

upspacestafftohelpwithanyissueschallengesyoumaybeseeinginyoursessions.• Submitrequeststoholdmidtermreviewsessions.Pleaserememberweneedtoreceiveyourrequestoneweek

beforeyouwouldliketoholdyoursession.Pleasefilloutthestudysessionformonline(http://goo.gl/forms/LqBbkOLOK7

• EncouragestudentstofillouttheirMid-quarterEvaluation.

Week8-9:PlanforFinalExamStudySessions

• Aswithmidtermreviews,pleasesubmityourrequestthroughthegoogleformatleastoneweekbeforethe

requestedreviewdate.• Pleaseconsiderholdingmultiplereviewsessionsifyouhaveahighlevelofstudentsinterestedin

participating.• Keepinmindthatstudysessionscannottakeplacelessthan24hoursbeforetheexam.

• SubmittheLSSPositionInterestFormforthefollowingthequarter.


• Pleaseturninyourtimesheetbeforethelastdayofyourappointmentletter(usuallythelastdayofclasses).

o ImportantnoteaboutenteringyourhoursonCruzPay:Oftentimes,yourlastdayofworkfallsinthemiddleofapayperiod,pleasedonotenteranyhoursondaysthatextendpastyourenddate,notevena“0”!EnteringzerosorhoursafteryourenddatemakefinalizingandapprovingyourtimesheetdifficultforLSSstaff,thetimekeeper,andYOU.

• KeepinmindthatnoMSIsessionsareheldduringfinalsweek. Thingstokeepinmindfortherestofthequarter

• Itisyourresponsibilitytocommunicateandfollowsign-upproceduresforyoursessions.Thisincludesrequiringstudentstosign-upbeforeattending,enforcingthemaximumsessionsize,keepingtrackofattendance,droppingstudentswhostopattendingregularly,andmakingannouncementsinlectureofopenings.

• RemembertocontactLSSifyouarehavinganyissueswithyoursessionssuchasextremelyhighattendance,no-shows,double-bookings,etc.

• MSIsessionsscheduledimmediatelypriororsubsequenttoanexamifnonewmaterialhasbeencoveredinclass.a. MakesureyouemailLSSandCCyoursupervisorlettingthemknowthatyouwillcancelyoursessionso

thatweareabletoinformyourstudents.

• Ifnecessary,continuetoadvertiseyourMSIsessionsinlecture;agoodtimedothisisthefirstlectureafteramidterm.

b. MakesurethatyoucoordinatetheMSIannouncementwiththeprofessorbeforedoingso.• YouarerequiredtoholdyourSmall-GroupTutoringsessionseachweekaslongasstudentshavesigned-up.Sessions

thatnostudentsarecurrentlysigned-upforshouldnotbeheld.o ItisyourresponsibilitytoimplementLSSpoliciesregardingstudenteligibilitytoreceivetutoring.


SchedulingYourMSISessions YouwillreceiveanemailfromLSSbeforethestartofthequarterrequestingthatyousubmityouravailabilitytotheprovidedgoogleform.Youwillprovide8potentialtimesforMSIsessions,fromwhichtheLSSstaffwillscheduleyou3-5MSIsession.PleasekeepinthemindthefollowingrequirementswhensubmittingyourMSIavailability:

8. Allsessionsmustbe1hourlong.

9. Allsessionsmuststartatthesametimeasanormalclassblock.a. Example:Mondayat1:20-2:20PMorTuesdayat11:40--1:10PMisacceptable,butMonday1:40-2:40PM

orTuesday12:00-1:00PM.Pleaseseethelistofclass-blocksbelowandmakesureyour1hoursessionsbeginatthetimeasoneoftheseblocks:

MWFClassBlocks T/THClassBlocks

9:20-10:25AM 9:50-11:25AM10:40-11:45AM 11:40-1:15PM12:00-1:05PM 1:30-3:05PM1:20-2:25PM 3:20-4:55PM2:40-3:45PM 5:20-6:55PM4:00-5:05PM 7:10-8:45PM5:20-6:55PM 7:10-8:45PM

10. Allsessionsmustbeatdifferenttimes.

a. Example:Monday,Wednesday,Fridayat2:40PM-3:40PMdoesnotcountasthreedifferentsessions.IfsomeonehasaclassatthattimethestudentwouldbeunabletoattendanyMSIsessions.

11. MSIsessionscannotnotoverlapwiththeinstructor’sofficehours.

12. Iftherearehomeworkassignmentsthatarealwaysdueonaspecificday,trytooffersessionsthatarecloserto

thatdate.

13. Lookoutforotherclassesthatmanystudentsmightbeenrolledin(ex.alabattachedtotheclass).Ifpossible,trynottooffersessionsthatwouldoverlapwiththeadditionalsection/lab.

14. LSSdoesnotallowsessionsthatstartbefore9:30AM,after9PM,norweekends.

15. Thinkaboutsessiontimesyouwouldattendifyouwereastudentinthecourse.Ifaspecifictimeseems

inconvenientforyou,thenitprobablywillbeforyourstudents.AnLSSstaffmemberwillnotifyyouonceyourMSIsessionscheduleisready.Onceyourscheduleisavailable,youwillneedtoverifythattheinformation(yourname,email,sessiontimes,andlocation)iscorrect.

MSISessionQuick-Tips:

6. Allsessionsmustbe1hrlong7. Allsessionsmustbeatdifferenttimesandstartat

thesametimeasanormalclassblock8. Sessionscannotoverlaptheprofessor’soffice

hours.9. Sessionsmustbeheldbetween9:30am-9:00pm

onweekdays


YoucancheckyourMSIschedulebygoingtohttps://eop-apps.ucsc.edu/MSI/LA/,loggingintothesystem,andclick

on“ScheduleOptions.”

ClassAnnouncements: Theannouncementsyoumakeinclassareextremelyimportant.ThisiswhenyouwillintroduceyourselfandinformtheclassofMSIsupport.Inalowerdivisionclass,itispossiblethatyouwillbeastudent’sfirstintroductiontotheMSIprogramandLSS.Theannouncementshouldbeaccurateandinformative,andoverallitshouldencouragestudentstoattendMSI.

Youarestronglyrecommendedtotalkwithyourcourseinstructorbeforeyoumakeanannouncement.AnimportantaspectofbeinganMSILearningAssistantismaintaininggoodrelationshipswiththeinstructorandTA’softheclass,astheymorelikelytoencouragestudentstoattendMSIiftheyhaveapositiveviewoftheprogram.Requestingtimetomakeanannouncementbeforeorotherclassisonewaytoensureyouremainingoodstandingwiththeinstructor.

Preparingforyourfirstannouncement Youshouldmakeyourfirstannouncementonthefirstdayofclass.Thisannouncementshouldincludethefollowing:

• Anintroductionofyourselfandabriefreviewofyouracademicqualifications

• AbriefdescriptionofMSI.MakesureyoustressthecollaborativeaspectsofMSI.

• AbriefdiscussionoftheadvantagesofattendingMSI.

• AlistofthescheduledMSIsessions(includedays,timesandlocations)

• YoushouldalsowritedownyourMSIsessionsontheboard

Additionally,itisextremelyimportanttoclearlyandaccuratelyexplainthesign-upsystemduringthisfirstannouncement.StudentsshouldbemadeawarethatLSSwillbefacilitatingsign-upsforyoursessionsduringthefirstweekofclasses.Theyshouldbeinformedthattheycansign-upforMSIattheAcademicResourceCenterfromWednesdaytoFridayofthefirstweekofthequarter,andthattheywillbedroppedfromthesign-uplistiftheyfailtoattendthefirstmeeting.Additionally,pleasestressthatLSSonlyfacilitatessign-upsduringthefirstweekofthequarter.StudentscanstillattendMSIiftheydidnotsign-upduringthisinitialperiod,theysimplyhavetotalktoyouoranotherLAfirst.

Ageneralscriptforyourfirstannouncementisprovidedbelow.Youdonotneedtofollowthisscriptdirectly,butitcoversthemajorpointsyoushouldcoverandyouareencouragedtouseitasaguideline.


MSIAnnouncementScript: “Hi,mynameis(yourname)andIamtheLearningAssistantforthisclass.(Here,youcandiscussyourmajor,whenyoutooktheclassandwithwhatinstructorandanyotherinformationyouthinkwillbehelpfulforthestudentstoknowaboutyou.)

(Course)hasproventobeachallengingcourseformanystudents.Therefore,LearningSupportServiceswillbesupportingtheclasswithModifiedSupplementalInstruction(MSI),aresourcethatgivesstudentstheopportunitytocollaborateinsmall-groupstomasterthecoursematerialwithmyhelpasafacilitator.MSIsessionswillfocusonassistingyouinunderstandingcourseconceptsanddevelopingstudystrategiesandmethodsforcollaborativeproblem-solving.Wemayalsoworktowardsdevelopingyourwritingandcriticalthinkingskillsthroughreviewinganddiscussingyourhomework,paper,andexams.Youarestronglyencouragedtotakeadvantageofthisresource,aswehavefoundthatstudentswhoregularlyattendMSIbenefitfromitgreatly.DuringMSIsessions,youwillbegiventheopportunitytocollaboratewithyourpeers.Thiswillgiveyouanin-depthunderstandingofthematerialandallowyoutoachieveexcellenceinthisclass.Sinceyouneedtostudyanyway,attendingMSIprovidesyouwithregular,guaranteedgroupstudytime.

Instructor(Instructor’sName)supportstheprogramandstronglyencouragesyoutoparticipateinMSI.FromdatacollectedbyLearningSupportServices,studentswhoattendMSIregularly(aboutfourormoresessionsinaquarter)tendtohaveahigherpassrateandalsotendtoearnonelettergradehigherthanstudentswhodonotattendtheMSIsessions.

Becausethisclassconsistentlyhasahigh-demandforMSI,allsessionswillbeakepttoastrictmaximumoftenstudents.ToensureyourselfaspotinMSI,youarestronglyencouragedtosign-upfortheprogramtherebyguaranteeingyourselfaspotinexchangeforacommitmenttoattendMSIweekly.Studentswhowishtodosocansign-upattheAcademicResourceCenterfrom9AM-5PMWednesdaythroughFridayduringthefirstweekofthequarter.Youarestronglyencouragedtomakethisweeklycommitment,aswehavefoundthatitisstudentswhoregularlyattendthatbenefitthemostfromMSI.Thisisnotjustbecauseoftheadditionalstudytimeprovidedbytheprogram.Byattendingweekly,youarebuildingrelationshipswithyourfellowstudentsandfosteringanenvironmentofpeer-learningandcollaborativeeffortthatwillbenefitnotonlyyourself,buteveryoneinyoursession.IfyoufindthatyouwanttostartattendingMSIlaterinthequarter,youaremorethanwelcometodoso,youwilljusthavetocheckwithmebeforedoingso.

ThetimesandlocationsofmyMSIsessionsare(listthedaysandtimeshereofsessions).MyMSIschedulecanalsobefoundontheOnlineTutorSign-UpSystem,whichisaccessiblefromtheLearningSupportServicesWebsite.Ifyoucannotmakeanyofthesetimes,youcanbringaprintedcopyofyourscheduleintotheLSSofficeandtheycanworktoopenanothersession.MSIwillbeginontheMondayofthesecondweekofthequarter.IfyouhaveanyquestionsaboutthisoranythingelseregardingMSI,pleaseletmeknow.I’llbeavailableforquestionsafterclass.Ilookforwardtoworkingwithallofyouthisquarter!”


YourFirstMSISessionsThefirstMSImeetingsofthequarterareveryimportant,astheyareanopportunityforyoutoinformyourtuteesofMSIpoliciesandtimelines,setexpectationsforyoursessions,andbegintoestablishatoneofsupportandcollaborationthatwillsetyoursessionsupforsuccessasthequartermovesforward.Becauseofthis,youshouldexpecttomakeabriefannouncementinthebeginningofyoursessionsduringthefirstweekoftheprogram.Thisfirstsessionisalsoanexcellenttimetodiscussthepreferredlearningstylesandstrategiesofyourtutees.AsanMSILearningAssistant,itiscrucialtorememberthatallstudentscomeintoMSIwithspecificstrengthsandspecificneeds.Yoursessionswillbethemosteffectiveifyoutakeintoaccountthedistinctlearningstyleofeachofyourtuteesandensurethatyoursessionsareeffectiveforallstudentspresent.Pleasenotethatstudentscanoftenbeshyaboutopeningupinnewgroups,sofeelfreetobecreativeandperhapsconsiderananonymouswayforyourstudentstosharethisinformationwithyou,suchasanonlinepollorananonymoussurveyduringyoursession.Ingeneral,youshouldremembertocoverthefollowingtopicsatthestartofyoursessionsthisweek:

EmphasizethatMSIisintendedtobeacollaborativeexperience,andyourstudentsshouldexpecttoworktogetheronthematerialratherthantreatingyouasalectureroranswerkey.Setanyground-rulesanddiscusstherequirementthatyoursessionsbeasafe,supportivelearningspaceAllowyourstudentstoexpressanyspecificneedsorpreferredlearningstylesorstrategiesAsmentionedabove,studentsmaybetooshytodothisinagroup,soconsideralternativewaystoletyourstudentsdothis.RemindyourstudentsthatyouwillbeginholdingadditionalSmall-GroupTutoringSessionsinthecomingweeks.Itisagoodideatocollectthecontactinfo(email)ofyourstudentssothatyouareabletocontactthemifneeded.


TimeSheet

Information


TimeSheetandGeneralRecord-KeepingInstructionsforLSSEmployeesTimesheetsaredueeverytwoweeksbyFriday.YouwillreceiveemailremindersfromthegeneralCruzPaysystemandLSS.Timesheetscanbesubmittedearly(ifyouaredoneworkingfortheweek)butcannotbesubmittedlate.Pleaseplanyourscheduletoaccountfortimesheetsubmissiondates(s).SubmittingyourTimeSheettoLSS:

Thetimesheetsubmissionisatwopartprocess:Step1:FilloutinformationonCruzPayandsubmitelectronictimesheet(s)—thiscanbedoneathomeorattheLSSoffice.

i. Ifyousubmityourtimesheetathome,makesureyouenablepop-upsfromCruzPayonyourbrowser.Ifpop-upsarenotenableCruzpaywillnotallowyoutosubmityourhours.

Step2:BringaprintoutofyourCruzPaytimesheet(s)andyoursummaryandsign-insheetstotheLSSoffice.Alwayscheck-intothefrontdeskfirstandfromthereyouwillbedirectedtotheappropriatetimesheetcheckingstation.

i. PleasemakesurethehoursyourecordonyourtimesheetinCruzPayareconsistentwiththehoursrecordedonyourbackupsheets(summarysheetsandsign-insheets).

PrintingyourCruzPaytimesheetfromCruzPay:1. Firstgointothe“more”pulldownmenuatthetopofyourscreen(itisnexttothegreensubmit

button).2. Click“printpreferences”3. Makesuretheonlyboxthatischeckedinthetimesheetbox.ThistellsCruzPaytoonlyprintthosepages.4. Click“saveasdefault”.Notethatafteryouhitsavetheboxwillnotgoaway,butyourpreferenceshave

beensaved.5. Clickprint!

CruzPaySubmission:

PleaseseetheCruzPaywebsiteforspecificinstructionsonTimeEntry:https://financial.ucsc.edu/Pages/Launch_CruzPay.aspxAllemployeeswillhavetwotimesheetsonCruzPayevenifemployeesonlyworkindividualhoursoronlyworkgroup

hours.Recordyourhoursinquarterdecimalfractions–notinhoursandminutes.Roundyourhourstothenearestquarterhour.Forexample,ifyoututoredastudentfor50minutes,record.75hours.Ifyouworkafullhour,listitas1(or2or3,etc.).

• Employeeswithindividualhourswillneedtosubmitatimesheettitled“LSSTUT-IND.N/S.&Prep”or“MSI-Ind.Lec.Meet.N/S”

- LSSTUT-IND.N/S.&PrepandMSI-Ind.Lec.Meet.N/S:Paidattheindividualrateof$15.32perhour.Youshouldrecordyourhoursonthistimesheetforthefollowing:

• Tutoringsessionswhereonlyonestudentattended• No-Shows• Preptime• Trainings,meetings• Logisticstime(e-mails,timesheetsubmission)• Lectureattendance• Lectureannouncements

• Employeeswithgrouphourswillneedtosubmitatimesheettitled“LSSTutor-GroupSession”or“MSI-Group

Sessions”- LSSTutor-GroupSessionandMSI-GroupSessions:GROUPrateof$20.62perhour.

• Youshouldonlyrecordgroupsessions(sessionswithatleasttwostudentspresent)onthistimesheet

• Ifyouhavenogrouphourstoreportfortheperiod,submityourtimesheetwithzerohours


Back-upSheets:

Atthebeginningofeachquarter,LSSwillprovideallnewtutorsandlearningassistantswithafolderthatcontainssheetstorecordyourworkhours.Thesesheetsaremeanttobeusedbyyoutorecordallofyourworkactivitiesthatyouperformedthroughthepayperiod.Belowisaquicksummary,byLSSPositionofrequiredback-updocumentationsandhowtousethem.Everytimeyouengageinawork-relatedactivity,recorditinchronologicalorder(oldestentriesfirst).WeeklysmallgrouptutorsSummarySheets(Pink):Pleaseincludetheactivity(seebelowforexamples),courseifapplicable,andintheappropriatecolumnenterthehoursyouworkedinquarterdecimalfactions.

*AlltutorsarepaidWEEKLYfor:1hourofprepeachweekperclassand15minutes(0.25hours)ofweeklylogistics(includesansweringemailsfromLSSstaffandsubmittingtimesheet)

Activity

Tutoringsessions à

No-showsession à

PreparationTime à

LSS/ASE/ProfessorMeetings à

InstructorOHvisit à

Courselectureattendance à

Announcement à

Logistics;e-mails,timesheet à

NameonSummarySheet(TypeofHour)

Either“GroupTutoring”or“IndividualTutoring”

“No-show”(NoShowSession)

“PrepTime”(PrepTime)

“TrainingMeeting”or“LogisticsMeeting”(Training/MtgTime)

“ProfessorOfficeHour”(PrepTime)

“Courselecture”(PrepTime)

“Announcement”(PrepTime)

“Logistic,emails,timesheetsubmission”(WeeklyLogistics)

Drop-inWritingandMathTutorsSummarySheets(Pink):Pleaseincludetheactivity(seebelowforexamples),courseifapplicable,andintheappropriatecolumnenterthehoursyouworkedinquarterdecimalfactions.

*AllDrop-InMathTutorsarepaidWEEKLYfor1hourofprepeachweekand15minutes(0.25hours)ofweeklylogistics(includesansweringemailsfromLSSstaffandsubmittingtimesheet)*AllDrop-InWritingTutorsarepaidWEEKLYfor15minutes(0.25hours)ofweeklylogistics(includesansweringemailsfromLSSstaffandsubmittingtimesheet)

Activity

Tutoringsessions à

PreparationTime(Mathonly) à




“Drop-in”(IndividualTutoring)



“Logistic,emails,timesheetsubmission”(WeeklyLogistics

WeeklyWritingTutors(OTSSandSTARS)SummarySheets(White):Pleaseincludetheactivity(seebelowforexamples),courseifapplicable,andintheappropriatecolumnenterthehoursyouworkedinquarterdecimalfactions.

*AllWritingTutorsarepaidWEEKLYfor15minutes(0.25hours)ofweeklylogistics(includesansweringemailsfromLSSstaffandsubmittingtimesheet)

Activity

Tutoringsessions à

No-showsession à




“Tutoring”(IndividualTutoring)





MSISummarySheets(Purple):Pleaseincludetheactivity(seebelowforexamples),courseifapplicable,andintheappropriatecolumnenterthehoursyouworkedinquarterdecimalfactions.

*AlllearningassistantsarepaidWEEKLYfor:15minutes(0.25)ofprepeachweek15minutes(0.25hours)ofweeklylogistics(includesansweringemailsfromLSSstaffandsubmittingtimesheet)

Activity

MSIsessions à

SmallGroupTutoring à

No-showsession à

PreparationTime à


Courselectureattendance à



Either“GroupSession”or“IndividualSession”





“Lecture”(Lecture)


SPHSSummarySheets(Purple):Pleaseincludetheactivity(seebelowforexamples),courseifapplicable,andintheappropriatecolumnenterthehoursyouworkedinquarterdecimalfactions.

*AllSPHSTutorsarepaidWEEKLYfor1hourofprepand15minutes(0.25hours)ofweeklylogistics(includesansweringemailsfromLSSstaffandsubmittingtimesheet)

Activity

Tutoringsessions à

No-showsession à

PreparationTime à






“PrepTime”(Preptime)


“Logistic,emails,timesheetsubmission”(WeeklyLogistic

SigninSheets:

Youneedtofilloutasign-insheetforeachtutoring/MSIsessionyouhold.Youmustrecordthedate,time,totaldurationofthesession,specificclass,aswellaswhatyoucoverineachsession.Eachstudentneedstoclearlyprinttheirname,SIDandinitialthesign-insheettoverifytheirattendance.

Ifyourunoutofsummarysheetsorsign-insheets,pleasecometotheLearningSupportServicesofficeandpickupmore.LSSofficeassistantshavetodata-entereverythingintoourdatabase,pleasemakesureyourhandwritingandyourstudent’shandwritingarelegible.

Paycheck:Yourcheckorpaystubwillbedeliveredtothelocationyouindicatedwhenfillingoutthepayrollpaperwork.Ifyouhaveworkedoncampusbefore,youwillreceiveyourcheckatthesamelocationyoudidforyourpreviousjob.InformationregardingdirectdepositcanbefoundontheCareerCenterwebsite.PaydatesarealwaysontheWednesdayaweekandahalfafteryousubmittedyourtimesheetonCruzPay.PaystubsandW-2’scanbefoundontheAtYourServicewebsite(http://atyourservice.ucop.edu/).ForissueswithyourpaycheckcontactUCSCPayrollasLSSdoesnothaveinformationregardingthestatusofyourpaycheck.

ImportantNote:LatetimesheetscreatemoreworkforLSSstaffandPayroll,especiallywhentryingtosubmithoursfromapreviouspayperiod.HoursfromapreviouspayperiodcannotbesubmittedthroughCruzPay,andmustbesubmittedusingapapertimesheet.Pleaseseeyoursupervisorifthishappens.IfyouworklateFridayeveningorthe


SaturdaydirectlyafterthetimesheetyouwillbeaskedtoprojectthosehoursbutwillneedtosubmityourmissingsigninsheetsontheMondayaftertimesheetFriday.ContactLSS([email protected])ifyouhavefurtherquestionsabouthowtosubmityoursign-insheets.Pleasesubmittimesheetsontime.Ifyouunabletosubmityourtimesheetforwhateverreasonpleasecontactyourcoordinatortoarrangeadifferentsubmissiontime.


No-ShowActivity:Ano-showisconsideredtobeasessionwherenostudentsshowuptoyourscheduledsession.Iftherearemultiplestudentsinthesessionsandonly1studentdoesnotshow-upthisisnotano-showsession.No-showsessionsareonlyifNOstudentsshowup.Ifthisweretohappen,youneedtocompleteoneofthetaskslistedbelow.Wewantyoutotakethescheduledworktimetoasanopportunitytogrowprofessionallyinyourposition.Thefollowingtasksaredesignedtohelpyoudevelopasateacherandfacilitator.Pleasereadeachsectionverycarefullyandbemindfulthatallactivitiesshouldbeatleast1-2pageslonganddoublespaced.Ifyoudonothaveaccesstoacomputer,youmayhandwriteyourassignmentbutkeepinmindthepagerequirementstillapplies.Allmaterialsmustbesubmittedwithyourtimesheetpacketattheendofeachpaycycle.Ifyoursubmissionisincomplete,orisnotattachedtoyourtimesheet,youwillneedtomeetwithyoursupervisor.Pleasenote,ifyouidentifyatrainingneedandwouldliketodevelopyourownactivitythatyouworkonduringtheno-showtime,pleasediscussitwithyoursupervisoraswewantyoutoworkonactivitiesthatbestmeetyourneeds.Self-Reflectionsareapowerfultooldesignedtoprovideanin-depthanalysisofyoursessionsbyhelpingyoulookatyourareasofgrowthandareasofopportunity.Takeamomenttoself-reflectbyansweringthefollowingquestionsinyourtwopagewriteup.

• Whenthinkingofyoursessiongoals,aretheymetattheendofthesession?Ifnot,why?Areallstudentsengagedinthesession?Areyouprovidingacollaborativeandengagingenvironmentforstudents?Ifnot,whyisthat?Ifyouweretoestimate,howmuchofthesessionareyoulecturing,whatpercentagewoulditbe?Ifyouarealecturingformorethan20%ofthesession,howcanyouincorporateamoreactiveformofparticipationfromyourstudents?Reflectonyourbestsessionandthinkwhatyouaremostproudof?Whatdidyoudotomakethesessionyourbest?Whatdidyourstudentsdo?

ReadingResponsesaregreattoolsforyoutobroadenanddeepenyourunderstandingthroughliterature.UsingtheUCSCLibrarypage,library.ucsc.edu,pickanarticlethatyoufindinteresting,andapplicabletoyoursessionsandwriteabriefresponse

• Hereisalistofkeywordsyoucanuseonthesearchengine:tutoring,teaching,learning,collaboration,educationalequity.

• Providetheselection/articleyouarewritingabout,title,author,andwhyyouselectedthearticle,whatyoulearned,howisitapplicabletoyoursession

Ifthearticleisdenseandyouthinkitwilltakemuchlongertoreadthanthe45minutesprovidedtocompletethereadingresponse,choosecertainparagraphstosummarize.

ReadingResponseforWritingSpecificDisciplines-PickanarticlefromtheLSSlibrary(copiesavailableatLSSfrontdesk)andwriteareadingresponseexplainingthefollowing:

• Providethetitle,authoratthetopofthepage,whyyouselectedthearticle,whatyoulearned,howisitapplicabletoyoursession.Includesomekeypointswithspecificquotesyoufoundthoughtprovoking.Ifthearticleisdenseandyouthinkitwilltakelongerthantheallocated45minutestocompletetheassignment,pickspecificsectionsofthereadingtosummarize.

UCSCWebsiteReviewAsatutor,youwillwanttobefamiliarwithotherofficesandresourcesavailableoncampus.Thepurposeofthisprofessionalgrowthopportunityissothatyoucanbecomeknowledgeableaboutwhatsomeofresourcesareandpossiblyreferstudentsifsomethingcomesupinthesession.Keepinmindthatthereferralprocesscanchallengingasyoudon’twanttomakeassumptions.Ifyoudohaveconcernsaboutastudentsanddon’tknowhowtoapproachthesituationcomeandtalkwithacoordinator,weareheretohelp.

BelowarealistofUCSCresourceswithalinktotheirwebsite.Spendabout20-30minutesonthewebsite;thenwriteup:• Nameoftheprogramorservices• Theirpurpose/studentstheyaimtoserve• Howstudentscanaccesstheservice• Atleastthree–fivethingsyoulearned• Howyoumightuseitinyourroleasatutor,howdoesthisinformyourpractice?

ProgramsServices:DisabilityResourceCenter:http://drc.ucsc.edu/index.htmlSlugSupport:http://deanofstudents.ucsc.edu/slug-support/program/index.htmlCounselingandPsychologicalServices(CAPS):http://caps.ucsc.edu/index.htmlEducationalOpportunityPrograms(EOP):http://eop.ucsc.edu/


ServiceforTransferandRe-entryStudentsSTARS:http://stars.ucsc.edu/(AlsofindinformationfortheVetsprogramandSmithRennisanceSociety)CareerCenter:http://careers.ucsc.edu/index.htmlSoMeca:http://someca.ucsc.edu/index.htmlResourceCenters:http://resourcecenters.ucsc.edu/(Sixcentersunderthisumbrella)TitleIX:http://hdpiu.ucsc.edu/StudentHealthOutreachandPromotion(SHOP):http://shop.ucsc.edu/CampusAdvocacyResourceandEducation(CARE)Office:http://care.ucsc.edu/MesaEngineeringProgram:http://mesa.ucsc.edu/index.htmlSTEMDiversityProgram:http://stemdiv.ucsc.edu/WestsideWritingCenter:http://oakes.ucsc.edu/academics/writing-center/index.htmlAcademicExcellenceProgram(ACE)Program:http://ace.ucsc.edu/about/index.htmlUCLearningCenter:YourportaltoprofessionaldevelopmentTheUCLearningCenterenablestheUCSCworkforcetoenrollinLearning&DevelopmentopportunitiesviatheWebandprovidescampusdepartmentswithasolutionformanagingandtrackingcoursesandCareerTracks.TheUniversityhasseveralavailabletrainingandsomerequiredtrainings(dependingonyourposition)http://learningcenter.ucsc.edu/On-linetrainings:

• UCCyberSecurity• UCSexualViolenceandSexualHarassmentTraining• FERPA• CANRAMandatedReporters

Oncethesearecompleted;turninthecertificatewiththetimesheet.Itmaytakemorethanoneno-showsession.Ifso,justscreenshotthedurationasyourdocumentation.IncorporatingStudySkillsintoYourSessionsYourroleasatutoristobeafacilitatorandpeer.Withthiscomesthedutyofimprovingyourstudent’sstudyandlearningstrategies.Thepurposeofthisactivityistohaveyoupurposefullyplanhowyoucandothisinanupcomingsession.Studentsoftensharethattheyarehavingtroublewiththereading,takingnotes,seeingthebiggerpicture,usinghomeworkasatool,structuringtheirpaper,makingatoolboxstudysheetforformulas,makingtheirownreviewforatest,predictingtestquestions,studyingbyinterleavingratherthanblockstudying,timemanagement:studyplansthatleavetimeforincubation(5-10minutebreaksafter45minutesofstudying)andPercolation(startingstudyingearlytoincludeseveralshortersession)Pickoneoftheseorthinkupyourownthendocument:

• Thestrategyorissue• Designashort5-10activitywherethestudenthastodosomethingtotryandlearnhowtodothis.Doyouhavespecific

material(i.e.selectashortpassagetoread,havethemreviewtheirnotesandpick-out3importantconceptsfromtheday,havethestudentpredictatestquestion,quizthestudent,developaquickassessment,developasessionopeningorclosingactivity)

• Howwillthestudentknowwhythiscanbeanimportantstrategy


TimeSheet

ExamplePackets


WeeklySmallGroupTutorSampleTimeSheet

My Time Entry: SMITH, MARIA, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning Support Services

____________________ ________ ____________________ ________

Employee Signature Date Supervisor Signature Date

Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Timesheet

Sunday, September 28th 2015 to Saturday, October 3rd, 2015 Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total

Regular Hours .75 .50 2 .50 3.75

Total 0 .75 .50 0 2 .50 0 3.75

Sunday, October 4th, 2015 to Saturday, October 10th, 2015

Pay Code Sun 10/04 Mon 10/05 Tue 10/06 Wed 10/07 Thu 10/08 Fri 10/09 Sat 10/10 Total

Regular Hours 1 .25 1.25

Total 0 1 0 0 0 .25 0 1.25

Printed on: 10/09/15

Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyourtime-

sheet!


My Time Entry: SMITH, MARIA, 123456789, LSSTUT-GROUP 10*2015-10-09, Learning Support Services

____________________ ________ ____________________ ________




Regular Hours 0

Total 0 0 0 0 0 0 0 0



Regular Hours 1.0 1.0 2.0

Total 0 0 0 1.0 1.0 0 0 2.0


Note,youdonothavetosignyourtime-sheet.Whenyouclicksubmit,youareagreeingthattheinformationiscorrectonyour

times-sheet!


SAMPLE-LSSTutorSummarySheet

Tutor’sName Maria Smith PayPeriod 9/27/ -- 10/10/ 2015 Non-ContactHours Tutoring

Date Event/Activity Course WeeklyLogistics

PrepTime

Training/MtgTime

Other NoShowSession

Ind.Tutoring

GroupTutoring

9/28 Logistics Meeting N/A .5 SC

9/28 Logistics: e-mails N/A 0.25

9/29 Class Announcement LIT 1 0.5

10/1 Individual Tutoring LIT 1 1

10/1 Prep POLI 20 1

10/2 Group Tutoring LIT 1 1

10/2 Meet w/ Professor POLI 20 0.5

10/4 No Show LIT 1 1

10/7 Group Tutoring POLI 20 1

10/9 Logistics: emails &

Turning in Timesheets 0.25

ForOfficeUseOnly: TotalhourspaidattheIndividualRateonCruzPay: 5

TotalNonContactHours: TotalhourspaidattheGroupRateonCruzPay: 2


Leader: Maria Smith Date 10/1/15

Time-in: 2:00 Time-out: 3:00 Circle only one of the following time

Class: LIT 1 0.5 hr 0.75 hr 1.0 hr

Descriptionofwhatwascovered Discuss and create strong thesis

PleasePrintClearly

Student ID Number Name Initials

1. 1234567 Maria Porter MP 2. 3. 4. 5.

----------------------------------------------------------------------------------------------------

Leader: Maria Smith Date 10/2/15

Time-in: 2:00 Time-out: 3:00 Circle only one of the following

time Class: LIT 1 0.5 hr 0.75 hr 1.0 hr

Descriptionofwhatwascovered Build on strong thesis support

PleasePrintClearly


1. 5678910 Sarah de Leon SdL 2. 3456789 Carlos Obenheimer CO 3. 4567891 Karina Kresge KK 4. 5.


Leader Maria Smith Date 10/7/15


Class: POLI 20 0.5 hr 0.75 hr 1.0 hr

Description of what was covered Essay # 1 revision __________

PleasePrintClearly


1. 7891011 Estrella Hagar EH 2. 9101112 Theresa Crown TC 3. 8910111 Joe Oakes JO 4. 6789101 John Doe JD 5.

----------------------------------------------------------------------------------------------------

Leader: Date Time-in: Time-out: Circle only one of the following time Class: 0.5 hr 0.75 hr 1.0 hr

Description of what was covered:

Please Print Clearly Student ID Number Name Initials

1. 2. 3. 4. 5.


MariaSmith

October4th,2015

Self-Reflection

Thisisasampleofwhatyourno-showactivityshouldlooklike!

Ano-showisconsideredtobeasessionwherenostudentsshowuptoyourscheduledsession.Ifthere

aremultiplestudentsinthesessionsandonly1studentdoesnotshow-upthisisnotano-showsession.No-

showsessionsareonlyifNOstudentsshowup.Ifthisweretohappen,youneedtocompleteoneofthetasks

listedbelow.

Wewantyoutotakethescheduledworktimetoasanopportunitytogrowprofessionallyinyour

position.Thefollowingtasksaredesignedtohelpyoudevelopasateacherandfacilitator.

Pleasereadeachsectionverycarefullyandbemindfulthatallactivitiesshouldbeatleast1-2pages

longanddoublespaced.Ifyoudonothaveaccesstoacomputer,youmayhandwriteyourassignmentbut

keepinmindthepagerequirementstillapplies.Allmaterialsmustbesubmittedwithyourtimesheetpacket

attheendofeachpaycycle.Ifyoursubmissionisincomplete,orisnotattachedtoyourtimesheet,youwill

needtomeetwithyoursupervisor.

Pleasenote,ifyouidentifyatrainingneedandwouldliketodevelopyourownactivitythatyouwork

onduringtheno-showtime,pleasediscussitwithyoursupervisoraswewantyoutoworkonactivitiesthat

bestmeetyourneeds.Ano-showisconsideredtobeasessionwherenostudentsshowuptoyourscheduled

session.Iftherearemultiplestudentsinthesessionsandonly1studentdoesnotshow-upthisisnotano-

showsession.No-showsessionsareonlyifNOstudentsshowup.Ifthisweretohappen,youneedto

completeoneofthetaskslistedbelow.


WeeklyWritingTutor/SampleTimeSheet

My Time Entry: LUTZ, JESSE DOORNE, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning

Support Services

____________________ ________ ____________________ ________


Sunday, September 14th, to Saturday, September 27, 2015

Timesheet Sunday, September 14th, 2015 to Saturday, September 20, 2015


Regular Hours 1.5 0 0 .5 .25 0 2.25

Total 0 1.5 0 0 .5 .25 0 2.25

Sunday, September 21st, 2015 to Saturday, September 27th, 2015


Regular Hours 0 1 1 .25 2.0

Total 0 1 0 1 0 .25 0 3.25



sheet!


SAMPLE-WeeklyWritingTutorSummarySheet

Tutor’sName JD LUTZ PayPeriod 09/ 14- 9/27 2015

Non-ContactHours TutoringDate Event/Activity Course Weekly

LogisticsPrepTime

Training/MtgTime

Other NoShowSession

Ind.Tutoring

GroupTutoring

9/15 Logistics Meeting N/A 1.75 MT

9/18 Writing Tutoring-Weekly FILM

80H .5

9/19 Logistics: Turn-in timesheets, emails

N/A .25

9/22 No Show-Weekly Writing SOCY

105B 1

9/24 Writing Tutoring-Weekly THEA

20B 1

9/26 Logistics: Turn in Timesheets, emails

N/A .25


OTSS Writing 2/WAD Tutor Session Log

Tutor's Name__JD Lutz______

Pay Period: Sept. 14__/_Sept.

27___2015__

Session Info-If non-session related (ex: logistics meeting) please enter only on your pink summary sheet.

Record Hours Choose1columnonly

Date Student Student Student Time In/ Class Indiv. No Show ID# Name Initials Out Hrs. Hrs.

09/18

0123456

Liz Lemon

LL

1:00 pm FILM 80H

.5

1:30 pm

09/22

1234567

Jack Donaghy

JD

2:00 pm

SOCY 105

1

3:00 pm

09/24

2345678

Ken Parcell

KP

2:00 pm THEA 20B

1

2:45 pm

TOTAL INDIVIDUAL HOURS from this page only__2.50_____


JDLutz

September22nd,2015

Self-Reflection





listedbelow.










bestmeetyourneeds.


STARSWRITEMENTORSampleTimeSheet


Support Services

____________________ ________ ____________________ ________





Regular Hours 1.5 0 0 .5 .25 0 2.25

Total 0 1.5 0 0 .5 .25 0 2.25 Sunday, September 21st, 2015 to Saturday, September 27th, 2015



Total 0 1 0 1 0 .25 0 3.25



sheet!


My Time Entry: LUTZ, JESSE DOORNE, 123456789, LSSTUT-GROUP 10*2015-10-09, Learning Support Services

____________________ ________ ____________________ ________





Regular Hours 0

Total 0 0 0 0 0 0 0 0



Regular Hours 0

Total 0 0 0 0 0 0 0 0 Printed on: 09/27/15

Note,youdonothavetosignyourtime-sheet.Whenyouclick

submit,youareagreeingthattheinformationiscorrectonyourtime-sheet!





LogisticsPrepTime

Training/MtgTime

Other NoShowSession

Ind.Tutoring

GroupTutoring

9/15 Logistics Meeting N/A 1.75 MM

9/18 Writing Tutoring-

STARS FILM 80H

.5


N/A .25

9/22 No Show-STARS SOCY

105B 1

9/24 Writing Tutoring-

STARS THEA 20B

1


N/A .25

ForOfficeUseOnly: TotalhourspaidattheIndividualRateonCruzPay: 5.25



STARS Writing Tutor Session Log



27___2015__



Date Student Student Student Time In/ Class Indiv. No Show ID# Name Initials Out Hrs. Hrs.

09/18

0123456

Liz Lemon

LL

1:00 pm FILM 80H

.5

1:30 pm

09/22

1234567

Jack Donaghy

JD

2:00 pm

SOCY 105

1

3:00 pm

09/24

2345678

Ken Parcell

KP

2:00 pm THEA 20B

1

2:45 pm



JDLutz

September22nd,2015

Self-Reflection





listedbelow.










bestmeetyourneeds.


OneTimeWritingTutor/SampleTimeSheet


Support Services

____________________ ________ ____________________ ________





Regular Hours 1.5 0 0 .5 .25 0 2.25

Total 0 1.5 0 0 .5 .25 0 2.25




Total 0 1 0 1 0 .25 0 3.25



sheet!





LogisticsPrepTime

Training/MtgTime

Other NoShowSession

Ind.Tutoring

GroupTutoring


9/18 Writing Tutoring-One

Time Writing FILM 80H

.5


N/A .25

9/22 No Show-One Time

Writing SOCY 105B

1


Time Writing THEA 20B

1


N/A .25




One Time Writing Tutor Session Log



27___2015__



Date Student Student Student Time In/ Class Indiv. No

Show ID# Name Initials Out Hrs. Hrs.

09/18

0123456

Liz Lemon

LL

1:00 pm FILM 80H

.5

1:30 pm

09/22

1234567

Jack Donaghy

JD

2:00 pm

SOCY 105

1

3:00 pm

09/24

2345678

Ken Parcell

KP

2:00 pm THEA 20B

1

2:45 pm



JDLutz

September22nd,2015

Self-Reflection





listedbelow.








Pleasenote,ifyouidentifyatrainingneedandwouldliketodevelopyourownactivitythatyouworkon

duringtheno-showtime,pleasediscussitwithyoursupervisoraswewantyoutoworkonactivitiesthatbest

meetyourneeds.


OneTimeWritingTutor:ENVS100/SampleTimeSheet


Support Services

____________________ ________ ____________________ ________





Regular Hours 1.5 0 0 .5 .25 0 2.25

Total 0 1.5 0 0 .5 .25 0 2.25



Regular Hours 0 .5 .5 .25 1.25

Total 0 .5 0 .5 0 .25 0 1.25 Printed on: 09/27/15


sheet!



Tutor’sName JD LUTZ PayPeriod 09/ 14- 9/27 2015 Non-ContactHours Tutoring

Date Event/Activity Course WeeklyLogistics

PrepTime

Training/MtgTime

Other NoShowSession

Ind.Tutoring

GroupTutoring



Time Writing:ENVS 100 EVNS 100

.5


N/A .25

9/22 No Show-One Time

Writing ENVS 100

.5


Time Writing: ENVS 100 ENVS 100

.5


N/A .25




One Time Writing Tutor: ENVS 100 Session Log



27___2015__



Date Student Student Student Time In/ Class Indiv. No

Show ID# Name Initials Out Hrs. Hrs.

09/18

0123456

Liz Lemon

LL

1:00 pm ENVS 100

.5

1:30 pm

09/22

1234567

Jack Donaghy

JD

2:00 pm

ENVS 100

.5

3:00 pm

09/24

2345678

Ken Parcell

KP

2:00 pm ENVS 100

.5

2:45 pm



JDLutz

September22nd,2015

Self-Reflection





listedbelow.










meetyourneeds.


Drop-inWritingTutorSampleTimeSheet

My Time Entry: JONES, MAHIMA, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning

Support Services

____________________ ________ ____________________ ________


Sunday, September 27th, 2015 to Saturday, October 3rd, 2015

Timesheet Sunday, September 28th 2015 to Saturday, October 3rd, 2015


Regular Hours 3 3.00

Total 0 0 0 0 3 0 0 3.00



Regular Hours 3 0.25 3.25

Total 0 0 0 0 3 0.25 0 3.25



sheet!


My Time Entry: JONES, MAHIMA, 123456789, LSSTUT-GROUP 10*2015-10-09, Learning Support Services

____________________ ________ ____________________ ________




Regular Hours 0

Total 0 0 0 0 0 0 0 0



Regular Hours 0 0 0

Total 0 0 0 0 0 0 0 0 Printed on: 10/09/15


sheet!


SAMPLE-LSSTutorSummarySheetTutor’sName Mahima Jones PayPeriod 09/ 29- 10/ 11 2014


LogisticsPrepTime

Training/MtgTime

Other NoShowSession

Ind.Tutoring

GroupTutoring

10/02 Drop-In Writing 3

10 /09 Drop-In Writing 3

10 /10 Logistics: Turn in

Timesheets .25




LSSDrop-In___Writing_____Tutor’s Name: Mahima Jones Date: 10/02/14 Drop-in Start: 3:00 pm Drop-in Stop: 6:00 pm

Total Drop-in Time: 3 hr

STUDENT ID # PRINT NAME Subject (Course ID#) TIME IN TIME OUT Total Time

1. 9876543 Sawyer Ford Psych 100

3pm 3:30 .5

2. 8765432 Kate Austen Scholarship essay 3:30 4:00 .5

3. 7654321 Jack Shephard ANTH 128H 4:00 4:30 .5

4. 6543210 Charlie Pace FMST 145 4:30 5:00 .5

5. 5432109 John Locke Poli 70 5:00 5:30 .5

6. 4321098 Sayid Jarrah Psych of Religion 5:30 6:00 .5

7.

8.

9.

10.

You will notice that the student did not put the course number. As a drop-in tutor, you should stop and ask the student to fill in the

course number. If they don’t know the course number, an entry like this will suffice, but be sure to remind the student to make sure they

know what course it is for next time.


LSSDrop-In_______writing_______

Tutor’s Name: Mahima Jones Date: 10/09/14 Drop-in Start: 3:00 pm Drop-in Stop: 6:00 pm

Total Drop-in Time: 3 hr


1. 2761592 Desmond Hume Socy 196B

3pm 3:30 .5

2. 8765432 Hugo Reyes Personal Statement 3:30 4:00 .5

3. 7654321 Ben Linus POLi 120B 4:30 5:00 .5

4. 8765432 Jin-Soo Kwon Scholarship essay 5:00 5:30 .5

5. 7654321 Danielle Rousseau PSYC 10 5:30 6:00 .5

6.

7.

8.

9.

10.


Drop-InMathSampleTimeSheetMy Time Entry: CONTENTO, ROBERTO, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning Support Services

____________________ ________ ____________________ ________




Regular Hours 4 1 5

Total 0 0 0 0 4 1 0 5



Regular Hours 4 1 .25 5.25

Total 0 0 4 0 1 .25 0 5.25



sheet!


My Time Entry: CONTENTO, ROBERTO, 123456789, LSSTUT-GROUP 10*2015-10-09, Learning Support Services

____________________ ________ ____________________ ________




Regular Hours 0

Total 0 0 0 0 0 0 0 0



Regular Hours 0

Total 0 0 0 0 0 0 0 0



sheet!


SAMPLE-LSSTutorSummarySheetTutor’sName Roberto Contento PayPeriod 10 / 13 - 10/ 26 2014


LogisticsPrepTime

Training/MtgTime

Other NoShowSession

Ind.Tutoring

GroupTutoring

10/02 Drop-In Math Drop-in Math

4

10 /03 Prep Time Drop-in

Math 1

10 /07 Drop-In Math Drop-in

Math 4

10/09 Prep Time Drop-in Math

1

10 /10 Logistics: Turn in

Timesheets .25



MATH


LSSDrop-In_____________Tutor’s Name: Roberto Contento Date: 10/02/14 Drop-in Start: 4:00 pm Drop-in Stop: 8:00 pm

Total Drop-in Time: 4 hrs


11. 9876543 Jameson Bradley Math 11B 4:02

12. 8765432 Luna Del Rey Math 128A 4:16

13. 7654321 Jedidiah Braun Math 3 4:36

14. 6543210 Brisa Wilson Math 3 5:00

15. 5432109 Johnathan Wu Math 2 5:13

16. 4321098 Erika Yang Math 22 5:48

17.

18.

19.

20.


LSSDrop-In_____________Tutor’s Name: Roberto Contento Date: 10/07/14 Drop-in Start: 4:00 pm Drop-in Stop: 8:00 pm

Total Drop-in Time: 4 hrs


11. 9876543 Meredith Grey Math 11A 4:05

12. 8765432 Christina Yang Math 22 4:16

13. 7654321

Derek Shepherd Math 11B 4:18

14. 6543210 Izzie Stevens Math 19A 4:20

15. 5432109 Callie Torres Math 2 4:40

16. 4321098 Mark Sloan Math 22 5:30

17. 9876543 George O’Malley AMS 11A 5:32

18. 8765432 Julio Plantain AMS 11A 5:32

19.

20.

MATH


MSIWriting2AssistantSampleTimeSheet My Time Entry: SMITH, MARIA, 123456789, MSI-Ind. Lec. Meet. N/S*2015-10-09, Learning Support Services

____________________ ________ ____________________ ________


Sunday, September 27th, 2015 to Saturday, October 10th, 2015 Timesheet

Sunday, September 27th, 2015 to Saturday, October 3rd, 2015 Pay Code Sun 9/27 Mon 09/28 Tue 09/29 Wed 09/30 Thu 10/01 Fri 10/02 Sat 10/03 Total

Regular Hours 0 0 1.0 2.25 3.25

Total 0 0 0 0 1.0 2.25 0 3.25



Regular Hours 0.25 0.25

Total 0 0 0 0 0 .25 0 0.25



sheet!


MyTimeEntry:SMITH,MARIA,123456789,MSI-Groupsessions*2015-10-09,LearningSupportServices

____________________ ________ ____________________ ________




Regular Hours 1 1

Total 0 0 0 1 0 0 0 1



Regular Hours 0 0

Total 0 0 0 0 0 0 0 0



sheet!


SAMPLE-LSSTutorSummarySheetTutor’sName Josephina Schmosefina PayPeriod 9/27/ -- 10/10/ 2015


LogisticsPrepTime

Training/MtgTime

Other NoShowSession

Ind.Tutoring

GroupTutoring

9/30 MSI Session Writing

2 1

10/1 No-show Writing

2 1

10/2 MSI Session Writing

2 1

10/2 Weekly logistics Writing

2 .25

10/2 Meeting with Faculty Writing

2 1 BB

10/9 Logistics Writing

2 .25



MSISummarySheetLearningAssistant’sName:Josephina Schmosefina PayPeriod 9/27 - 10 / 10 2015


TotalNonContactHours: TotalhourspaidattheGroupRateonCruzPay: 2.75

Non-ContactHours MSISessionsDate Event/Activity Course Lecture Weekly

LogisticsPrepTime

Training/MtgTime

Other NoShowSession

Ind.Tutoring

GroupTutoring

9/28 Lecture Bio 20A 1.25 BB

9/30

MSI Session Sign-Up Only)

Bio 20A 1

9/30

Lecture Bio 20A 1.25 BB

10/1

No-show Bio 20A 1

10/1

Weekly planning guide Bio 20A .25

10/2

MSI Session Bio 20A 1

10/2 Weekly logistics Bio 20A .25

10/2

Meeting with Prof. Bio 20A 1 BB

10/4 Study Session Bio 20A 1.5

10/9 Turn in Timesheet Bio 20A .25

MSI


CircleSessionType:RegularSign-Up Leader Josefina Schosefina Date 9/30/2015

Timein_3:00_Timeout_4:00__Class Writing 2 Total time of session 1 (Ifclasshasa-01,-02,or-03Pleasespecifyabove) Description of what was covered Workshop: What I sAnalysis?

PleasePrintClearly


1. 0123456 Brian Jones BJ

2. 0012345 Patty Powers PP

3. 0001234 Matt Kyle MK

4.

5.

6.

7.

8.

9.

10.

11.

12.

1

MSI


CircleSessionType:RegularSign-Up Leader Josefina Schosefina Date: 10/2/15

Timein_5:00_Timeout_6:00______

Class Writing 2 _ Total time of session: 1 (Ifclasshasa-01,-02,or-03Pleasespecifyabove) Description of what was covered Workshop: Navigating Genre

PleasePrintClearly



2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.


Leader Josefina Schosefina Date: 10/18/2014

Timein_5:00_Timeout_6:30______Class Writing 2 Total time of session: 1

Description of what was covered Review for Midterm

PleasePrintClearly


1. 01 23456 Brian Jones BJ



4. 0000123 Kylie Smith P KS

5. 0000012 Quinn Olstead QO

6. 0000001 Bryce Guzman BG

7. 0000002 Logan Apollo LA

8. 0000003 Rachel Ceglinsky RC

9. 0000004 Ceaser Ortiz CO

10.

11.

12.

13.


MSILearningAssistantSampleTimeSheet

My Time Entry: SCHMOSEFINA, JOSEPHINA, 123456789, MSI-Ind. Lec. Meet. N/S*2014-10-12, Learning Support Services

____________________ ________ ____________________ ________




Regular Hours 0 1.25 0 1.25 1 3.5 7

Total 0 1.25 0 1.25 1 3.5 0 7 Sunday, October 4th, 2015 to Saturday, October 10th, 2015


Regular Hours 0 0.25 .25

Total 0 0 0 0 0 .25 0 .25



sheet!


MyTimeEntry:SCHMOSEFINA,JOSEPHINA,123456789,

MSI-Groupsessions*2014-10-12,LearningSupportServices

____________________ ________ ____________________ ________




Regular Hours 1.25 1 1.25

Total 0 0 1.25 1 0 0 0 1.25



Regular Hours 1.5 1.5

Total 1.50 0 0 0 0 0 0 1.5 Printed on: 10/09/15


sheet!


SAMPLE MSI Time-sheet MSI Summary Sheet

LearningAssistant’sName:Maria Smith PayPeriod 9 / 28 - 10 / 11 2014


Logistics

Prep

Time

Training/

MtgTime

Other NoShow

Session

Ind.

Tutoring

Group

Tutoring

10/13 Lecture BIO 20A 1.25 BB

10/14 MSI Group Session BIO 20A 1.25


10/16 No Show BIO 20A 1

10/17 MSI Individual Session BIO 20A 1.25

10/17 Meeting with Prof BIO 20A


10/19 Group Tutoring BIO 20A 1.5

10/24 Turn in Timesheet BIO 20A .25 .

TotalhourspaidattheIndividual

RateonCruzPay_7.25_TotalhourspaidattheGroupRate

onCruzPay_2.75_

ForOfficeUseOnly:

MSI


CircleSessionType:RegularSign-Up Leader Josefina Schosefina Date 10/14/2014

Timein_3:00_Timeout_4:15__

Class BIOL 20A -_____ Total time of session 1.25 (Ifclasshasa-01,-02,or-03Pleasespecifyabove) Description of what was covered Mitosis chromosome phases

Please Print Clearly




3. _____

4. _____

5. _____

6. _____

7. _____

8. _____

9.

10.

11.

12.

13.

14.

MSI



Timein_5:00_Timeout_6:10______Class Biol 20A _- Total time of session: 1.25 (Ifclasshasa-01,-02,or-03Pleasespecifyabove) Description of what was covered Cellular structures and

osmosis



1. 0001234 Matt Kyle

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15. _____

MSI



Timein_5:00_Timeout_6:30______Class Biol 20A Total time of session: 1.5

Description of what was covered Review for Midterm



1. 01 23456 Brian Jones BJ



4. 0000123 Kylie Smith P KS

5. 0000012 Quinn Olstead QO

6. 0000001 Bryce Guzman BG

7. 0000002 Logan Apollo LA

8. 0000003 Rachel Ceglinsky RC

9. 0000004 Ceaser Ortiz CO

10.

11.

12.

13.

14.


SAMPLE-LSSTutorSummarySheet

Tutor’sName Josephina Schmosefina PayPeriod 9/27/ -- 10/10/ 2015 Non-ContactHours Tutoring

Date Event/Activity Course Weekly

Logistics

Prep

Time

Training/

MtgTime

Other NoShow

Session

Ind.

Tutoring

Group

Tutoring

10/2 Tutoring Session BIO

20A 1

ForOfficeUseOnly: TotalhourspaidattheIndividualRateonCruzPay: 1

TotalNonContactHours: TotalhourspaidattheGroupRateonCruzPay:


Leader: Josephina Schmosefina Date 10/2/15


Class: BIO 20A 0.5 hr 0.75 hr 1.0 hr

Descriptionofwhatwascovered

CellularStructuresandOsmosis

Please Print Clearly Student ID Number Name Initials

6. 0001234 Matt Kyle MK 7. 0000004 Caeser Ortiz CO 8. 9. 10.

----------------------------------------------------------------------------------------------------


Descriptionofwhatwascovered

PleasePrintClearly


6. 7. 8. 9. 10.


Name: __________________ Course: ____________ Professor: _____________Date: THOUGHTSTOCONSIDER:

1) What material should I cover/what will students struggle with most? 2) What are my student learning outcomes for the session 3) Agenda for session (timing/strategies) 4) Anticipated Problems and Damage Control 5) Learning Assessment Ideas 6) Special study strategies to be shared with students 7) Post-Session Analysis: Strengths/Weaknesses of Strategies What students will struggle with and learning outcomes: Students Will Struggle

with enzyme function and sequential order of events in translation and replication.

Agenda 10 Min- Intro: cooperative, shared responsibilities, place to make mistakes, icebreaker:

scar story, plan for the day

5 min- split into 4 groups of 3: 2 replication, 2 translation- collect thoughts

30min- Small group discussion (include notes/outline and drawings)

20 min- 1 group of Replication share with 1 group of translation

10 Min – Quiz & review (5 min each) Problems/damage control: Students not thorough in group: give guidelines to

highlight certain points, allow enough time for me to give both groups attention

Dominating or shy students: Ask questions and make sure quiet people are speaking Study strategies to share: Make drawings, make list/charts of enzymes and what

they each do, make a concept sheet w/transcription and translation on same page will

allow for better memorization and comparison of initiation, elongation, term.

Post analysis: Strength: students talked a lot and developed thorough answers Weakness: splitting my time between groups>>have them make list of questions next time to ensure the get them all answered


MariaSmith

October1st,2015

Self-Reflection





listedbelow.










meetyourneeds.


SPHSTutorSampleTimeSheet

My Time Entry: SMITH, MARIA, 123456789, LSSTUT-IND. N/S & Prep 10*2015-10-09, Learning Support Services

____________________ ________ ____________________ ________




Regular Hours 1 1

Total 0 0 0 0 0 1 0 1



Regular Hours 1.25 1 2.25

Total 0 1.25 0 0 1 0 0 2.25 Printed on: 10/09/15


submit,youareagreeingthattheinformationiscorrectonyourtime-

sheet!


My Time Entry: SMITH, MARIA, 123456789, LSSTUT-GROUP 10*2015-10-09, Learning Support Services

____________________ ________ ____________________ ________


Sunday, September 27th, 2015 to Saturday, October 3rd, 2015

Timesheet Sunday, September 28th 2015 to Saturday, October 3rd, 2015


Regular Hours 0

Total 0 0 0 0 0 0 0 0



Regular Hours .75 1 2 3.75

Total 0 0 .75 1 0 2 0 3.75 Printed on: 10/09/15


submit,youareagreeingthattheinformationiscorrectonyourtime-

sheet!


SAMPLE SPHS Time-sheet MSI Summary Sheet

LearningAssistant’sName:Maria Smith PayPeriod 9 / 28 - 10 / 11 2014


LogisticsPrepTime

Training/MtgTime

Other NoShowSession

Ind.Tutoring

GroupTutoring

10/3 Meeting with the

Instructor SPHS 5 1

10/6 Logistics Duties-Emails SPHS 5 0.25

10/6 Individual session SPHS 5 1

10/7 Group tutoring SPHS 5 0.75

10/8 Group tutoring SPHS 5 1

10/9 Meeting with the

Instructor SPHS 5 0.75

10/10 Group Tutoring SPHS 5 1

10/10 Group Tutoring SPHS 5 1

10/10 Turn in Timesheet SPHS 5 0.25

TotalhourspaidattheIndividualRateonCruzPay_3.25_

TotalhourspaidattheGroupRateonCruzPay_3.75_

ForOfficeUseOnly:


Leader: Maria Smith Date October 6th, 2014


Class: SPHS 005 0.5 hr 0.75 hr 1.0 hr

Descriptionofwhatwascovered Discussandcreatestrongthesis Please Print Clearly


6. 1234567 Maria Gonzalez MG 7. 8. 9. 10.

----------------------------------------------------------------------------------------------------




Descriptionofwhatwascovered Making a stronger thesis Please Print Clearly


1. 6789101 John Doe JD 2. 7891011 Estrella Hagar EH 3. 8910111 Juan Oakes JO 4. 9101112 Theresa Crown TC


Time-in: 2:00 Time-

out: 3:00 Circle only one of the following

time



Descriptionofwhatwascovered Build on strong thesis support



11. 1234567 Maria Gonzalez MG 12. 2345678 Linda Schmitdt LS 13. 3456789 Carlos Ortega CO 14. 4567891 Karina Brady KB 15. 5678910 Sarah de Leon SdL

----------------------------------------------------------------------------------------------------

Leader: Maria Smith Date October 10, 2014



Description of what was covered Essay # 1 revision



6. 1234567 Maria Gonzalez MG 7. 2345678 Linda Schmitdt LS 8. 3456789 Carlos Ortega CO 9. 4567891 Karina Brady KB 10.


Leader: Maria Smith Date October 10, 2014



Descriptionofwhatwascovered:Essay # 1 revision Please Print Clearly


1. 9101112 Theresa Crown TC 2. 6789101 John Doe JD 3. 7891011 Estrella Hagar EH 4. 8910111 Juan Oakes JO 5.

---------------------------------------------------------------------------------------------------


Descriptionofwhatwascovered Please Print Clearly


6. 7. 8. 9. 10.


LSSWorkPolicies


LearningSupportServicesWeeklySmallGroupTutorWorkPolicies_______IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsofmyposition.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.

_______IunderstandthatthisappointmentisonlyfortheSpring2017quarter.MycurrentpositiondoesnotguaranteefutureemploymentwithLearningSupportServices.

_______ Iunderstandthatcompliancewithworkpoliciescanbetakenintoconsiderationwhenevaluatingfitforfutureemploymentneeds.

_______ IunderstandthatIwillbepaidatthegrouprateof$20.62for:

• Grouptutoringsessionsasdefinedbyhavingasessionwithmorethanonepersoninattendance.

_______ IunderstandthatIwillbepaidattheindividualrateof$15.32for:• Individualtutoringsession:asdefinedbyhavingasessionwithonestudentandnoshowsasdefinedasa

sessionwherenostudentsshowupwithouta24-hournotice.• Preparation:one(1)hourperweekforeachclassItutor.• Supervisor/TutorMeetingsasnecessary• LSSRequiredTrainingasdirected• In-classAnnouncement:half(½)houratthebeginningofthequarterforeachclassItutor.

o Half(½)hourduringthequarterifIhavelowutilization• MeetingwiththeInstructor:uptoonehalf(½)hourperquarterforeachclassItutor.• LogisticalDuties:

o Forthefirstweekworked,uptohalf(½)hour.o Afterthefirstweek,15minutesperweek

______ NEWTUTORS: IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:I

willenrollinthe2-unitTutorTrainingclass. Therequiredmeetingtimesare:

ClassTime:Tuesdays5:20—6:55pmIunderstandthatthisissepara6efrommyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaid

forthistime.

CruzPaySubmissionandLSSTimesheetDocumentationpacket:_______ Iwillturninmytimesheetspacket,includingacopyofthehoursIsubmittedonCruzPay(bothindividualandgroup)

andallsign-insheetsandsummarysheets,bytheduedateinanorganizedmannerandinlegiblehandwriting.Itismyresponsibilitytokeepaccuraterecordsofallinteractionswithstudents.IunderstandthatLSS’fundingisbasedonutilizationanddemonstratingthatusingadditionalservicesenhanceseachstudent’sperformance.IfIlosesign-insheetsorforgettohavestudentssigninIamputtingLSSinjeopardyofpotentiallylosingfunding.

WinterQuarterCruzPay/timesheetpacketduedates:April7th,April21st,May5th,May19th,June2nd,June16th

Supervisor/TutorMeetings/LSSRequiredTraining:______ LogisticsMeetingforNewTutors:Monday,April3rdattheARCenter.______ ASEMeetingsfornewtutors:Saturday,April22ndat8:00am.______ LSSRequiredTrainingforALLEmployees:April22nd,timeTBA______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING

ASSISTANTS:LSSRequiredTraining______ Othermeetingsthatmaybescheduled;studysessiontrainings,post-observationmeetingsrelatingtoastaff

observationofmysessions,meetingsrelatingtothementornewemployee(s)asaskedandasIamable.

IndividualandGroupTutoringSessions:_______ IunderstandthatIwillbeassignedtopostthreesessionsperclassonOTSS,unlessotherwisedirectedbyanLSSstaff

person.Thesesessionswillbegrouporindividualdependingonhowmanystudentsshow-uptothetutoringsession.Iunderstandthatmysessionsgenerallywillhaveamaximumof4students.IunderstandthatbasedonstudentdemandI


maybegiventheoptiontoopenmoresessionsorexpandmysessionsizeto6students.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.

_______ Iwillarriveatalltutoringappointmentsontimeandprepared.Iwillonlyworkonmaterialrelatedtothiscourseduringmysessions.Iwillfacilitateinteractivelearningactivities,andengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivecoursespecificstudystrategies.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergency,Iwille-maillss@ucsc.eduandmystudents.Itismyresponsibilitytorescheduleatutoringsessionwithmystudents.

_______ IunderstandthatIwillonlyprovidetutoringservicesduringin-personsessions.Tutoringshouldnotoccuroveremailorphone.

_______ IunderstandthatmytutoringavailabilitywillnotbeapprovedbyLSSunlessIhaveattendedalogisticsmeetingwithastaffperson.

_______ IwilladheretotheLSSguidelinesforschedulingsessions._______ Iunderstandthatnoregularsessionshouldgoover1hour,soIwillplanmyuseofsessiontimeaccordingly.

_______ Iwillonlyholdtutoringsessionsinsemi-academicpublicspacesoncampus.IwillmeetmystudentseachweekinthesamelocationthatIspecifiedonOTSS.

_______IunderstandthatIwillattendmytutoringsessionifastudentsignsup24hoursbeforethestartofthesession.Iwillconfirmthetimeandlocationofthesessionwithin24hoursofthestudentsigningup.

_______ IwillmakesurethatallofmytuteessignintoeachsessionandalsosignupusingtheOnlineTutorSign-upSystem(OTSS).

_______ IwillonlytutorduringhourspostedonmyOTSSaccountunlessauthorizedbyLSSstaff.

_______ IunderstandIamallowedtoholdextragroupstudysessionsforeachmidtermandthefinalexam.IfIamunabletoprovideappropriatereviewtimeduringtheregularlyscheduledtutoringsessions,orfeelmystudentswouldbenefitfromanextrasession,IwillcoordinatethesesessionswithLSSstaff.

_______ Iwillnotusepreviousexamsgivenbyaninstructorunlessapprovedbytheinstructororiftheexamsareprovidedtothewholeclassbytheinstructor.Iftheinstructorhaspreferencesintermsofhomework-relatedexplanations,suchasnotgoingoverspecificexamples,Iwillfollowthem.

_______NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession.

_______ AccordingtoLSSpolicy,myemailmaybegiventostudentswhoareunabletomakeoneofmyexistingsessions.Iwillrespondtoemailsfromcurrentandpotentialtuteeswithin24hours.IfIamunabletoarrangeatimewiththestudent,IwillnotifyLSSwithin48hours.

Preparation:_______ Paidpreparationtimeisone-hourperweekpercourseassigned.

OtherTutorTasksassigned:_______ Iunderstandthatasatutor,IamnotpermittedtoattendalllecturesfortheclassesthatIamtutoringfor,otherthanthe

one(1)houroflecturegrantedtoalltutors.

_______ LSSe-mails:IwillreadallemailssentbyLSSintheirentiretyandreplytoallemailsandmessagessenttomebytheLSSstaffandrespondinatimelymanner.

_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticalduties.Thesedutiesmaybe:respondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.

OtherExpectations:_______ Iunderstandthat,forcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessionsor

emergencycoverageofMSIsessions.LearningAssistantsmayalsocontactmetohelpcoversessionsorserveasaco-


leader.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.

_______ IunderstandthatwhileIworkforLSS,IcannotmakeindividualarrangementswithUCSCstudentstobepaidforadditionaltutoringoutsideofmypositionwithLSSforanyUCSCcourse.

_______ Iunderstandthatitisinappropriateformetogiveadviceaboutcourseselection.IwillencouragestudentstoseekacademicadvisingfromCollege,Department,EOP,orSTARSadvisersasneeded.

_______ IunderstandthatIshouldactprofessionallyinthisposition.Examplesofunprofessionalbehaviorincludes:cancellingasessionforpersonalreasons(it’smybirthday,Iamoverloadedwithhomework),talkingaboutfrustrationswithmytuteesormysessionsotherthanwithanLSSstaffperson,andspeakingnegativelyofinstructors,TA’sorotherprofessionalsduringmysessions.

_______ Iunderstandthatmytutoringavailability,whichincludesmynameande-mail,willbemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.

_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDsareconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudentatatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.

_______ IunderstandthatromanticorsexualrelationshipswithstudentsIassistviamyLSSpositionareprohibited.

_______ Iunderstandallregularlyscheduledwork-relatedactivitiesarecancelledonuniversityholidaysandIshouldnotexpecttoworkonthesedays.

IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),ALF-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.____________________________________ ________________________________________ ________________(PrintName) (Signature) (Date)


LearningSupportServicesTutor/MSIHybridWorkPolicies_______IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsofmyposition.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.

_______IunderstandthatthisappointmentisonlyfortheSpring2017quarter.MycurrentpositiondoesnotguaranteefutureemploymentwithLearningSupportServices.



• Grouptutoringsessionsasdefinedbyhavingasessionwithmorethanonepersoninattendance.


sessionwherenostudentsshowupwithouta24-hournotice.• Preparation:one(1)hourperweekforeachclassItutor.• Supervisor/TutorMeetingsasnecessary• LSSRequiredTrainingasdirected• One(1)Lectureattendanceperweek• MeetingwiththeInstructor:uptoonehalf(½)hourperquarterforeachclassItutor.• LogisticalDuties:

o Forthefirsttwo(2)weeksworked,uptohalf(½)hour.o Afterthefirstweek,15minutesperweek


willenrollinthe2-unitTutorTrainingclass. Therequiredmeetingtimesare:

ClassTime:Tuesdays5:20—6:55pmIunderstandthatthisisseparateformyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidfor

thistime.



WinterQuarterCruzPay/timesheetpacketduedates:April7th,April21st,May5th,May19th,June2nd,andJune15th.

Supervisor/TutorMeetings/LSSRequiredTraining:______ LogisticsMeetingforNewTutors:Monday,April3rdattheARCenter.______ LSSRequiredTrainingforALLEmployees:April22ndtimeTBA______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING



IndividualandGroupTutoringSessions:_______ IunderstandthatIwillbeassignedfour,1hourtutoringsessions.Intotal,Iamexpectedtobeavailablefor4sessionsper

week.Thesesessionswillbeeithergrouporindividualdependingonhowmanystudentsshow-uptoaspecificsession.Iunderstandthatbasedonstudentdemand,Imaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.


_______ Iwillarriveatalltutoringappointmentsontimeandprepared.Iwillonlyworkonmaterialrelatedtothiscourseduringmysessions.Iwillfacilitateinteractivelearningactivities,andengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivecoursespecificstudystrategies.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergency,Iwille-maillss@ucsc.eduandmystudents.Itismyresponsibilitytorescheduleatutoringsessionwithmystudents.



_______ IwilladheretotheLSSguidelinesforschedulingsessions._______ Iunderstandthatnoregularsessionshouldgoover1hour,soIwillplanmyuseofsessiontimeaccordingly.



_______ Iwillmakesurethatallofmytuteessignintoeachsessionandalsohavesigned-upforthesession(OTSS).


_______ IunderstandIamallowedtoholdextragroupstudysessionsforeachmidtermandthefinalexam.IfIamunabletoprovideappropriatereviewtimeduringtheregularlyscheduledtutoringsessions,orfeelmystudentswouldbenefitfromanextrasession,IwillcoordinatethesesessionswithLSSstaff.




Preparation:_______ Paidpreparationtimeisone-hourperweekpercourseassigned.

OtherTutorTasksassigned:_______ Iunderstandthatasatutor,IamnotpermittedtoattendalllecturesfortheclassesthatIamtutoringfor,otherthanthe

one(1)houroflecturegrantedtoalltutors.



OtherExpectations:_______ Iunderstandthat,forcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessionsor

emergencycoverageofMSIsessions.LearningAssistantsmayalsocontactmetohelpcoversessionsorserveasaco-leader.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.






_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDsareconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudentatatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.





LearningSupportServicesWeeklyWritingTutorWorkPolicies______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsof

myposition.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.

_______ IunderstandthatthisappointmentisonlyfortheSpring2017quarter.MycurrentpositiondoesnotguaranteefuturepositionswithLearningSupportServices.

_______ Iunderstandthatcompliancewithworkpolicieswillbetakenintoconsiderationwhenevaluatingfitforfutureemploymentneeds.

_______ IunderstandthatIwillbepaidat$15.32for:• Allindividualtutoringsessions:asdefinedbyhavingasessionwithonestudentandnoshows.

• Supervisor/TutorMeetings• RequiredLSSTraining• LogisticalDuties:


______ NEWTUTORS:

IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:Iwillenrollinthe2-unitTutorTrainingclass.Therequiredmeetingtimesare:Tuesdays,5:20-6:55pm.OrIhavetakenandpassedWriting159orWriting169andamexemptfromtakingtheTHEORYANDPRACTICEOFPEERGUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTSclass.

IunderstandthatthisisseparateformyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidforthistime.



SpringQuarterCruzPay/timesheetpacketduedates:April7th,April21st,May5th,May19,June2nd,June15th

Supervisor/TutorMeetings/LSSRequiredTraining:______ LogisticsMeetingforallWritingTutors:TBA______ ASEMeetingsfornewtutors:TBA______ VariousLSSTrainingDates:TBA______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING



IndividualTutoringSessions:_______ IwillstartbypostingthreetofivewritingtutorsessionstoOTSS,anLSSstaffpersonwilldirectmetothetypeofwriting

sessionstopost.Iunderstandthatallwritingsessionswillbeindividual.Sessionswillhaveamaximumof1student.IunderstandthatbasedonstudentdemandImaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.

_______ IwillscheduleonehourofavailabilityforOneTimeWritingappointmentseachweek.IwillpostmyweeklyavailabilitybyThursdayforthenextweek.Iunderstandthatallwritingsessionswillbeindividual.Sessionswillhaveamaximumof1student.IunderstandthatbasedonstudentdemandImaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.


_______ Iwillarriveatalltutoringappointmentsontimeandprepared.Iwillonlyworkonhelpingthestudentwithwriting-relatedworkduringmysessions.Iwillnoteditorcomposewritingformystudents.Iwillfacilitateinteractiveapproachestowritingtutoring,andengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivewritingstrategies.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergency,Iwille-maillss@ucsc.eduandmystudents.Itismyresponsibilitytorescheduleatutoringsessionwithmystudents.



_______ IwilladheretotheLSSguidelinesforschedulingsessions.

_______ Iunderstandthatnosessionshouldgoover1hour,soIwillplanmyuseofsessiontimeaccordingly.





_______NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.

*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession.


OtherTutorTasksassigned:_______ Iunderstandthatasawritingtutor,IamnotpermittedtoattendanylecturesfortheclassesthatIamtutoringfor.



OtherExpectations:_______ IunderstandthatforcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessionsor







_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDs,areconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudentatatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.





LearningSupportServicesWriting21TutorWorkPolicies______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsof




_______ IunderstandthatIwillbepaidattheindividualrateof$15.32for:• Allindividualtutoringsessions:asdefinedbyhavingasessionwithonestudentandnoshows.



______ NEWTUTORS:

IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:Iwillenrollinthe2-unitTutorTrainingclass.Therequiredclassmeetingtimesare:Tuesdays,5:20-6:55pm.OrIhavetakenandpassedWriting159orWriting169andamexemptfromtakingtheTHEORYANDPRACTICEOFPEERGUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTSclass.




SpringQuarterCruzPay/timesheetpacketduedates:April7th,April21st,May5th,May19th,June2nd,June15th

Supervisor/TutorMeetings/LSSRequiredTraining:______ LogisticsMeetingforallWriting21Tutors:TBA______ ASEMeetingsfornewtutors:TBA______ VariousLSSTrainingDates:TBA______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING



IndividualTutoringSessions:_______ Iwillschedule1-6hoursofavailabilityforOneTimeWritingappointmentseachweek.Iunderstandthatallwriting

sessionswillbeindividual.Sessionswillhaveamaximumof1student.IunderstandthatbasedonstudentdemandImaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.






_______ Iunderstandthatnosessionshouldgoover1hour,soIwillplanmyuseofsessiontimeaccordingly.

_______ IwillonlyholdtutoringsessionsinARC116andARC216.Iwillmeetmystudentsinthelocationthatwehaveconfirmed.


_______ Iwillmakesurethatallofmytuteessignintoeachsession.

_______ IwillonlytutorduringhoursIhavescheduledwithstudentsunlessauthorizedbyLSSstaff.













_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDs,areconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudent


atatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.





LearningSupportServicesSTARSWRITEMentorWorkPolicies_______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsofmy

position.Thiscaninclude:difficultieswithstudentsinmysessions,withtheinstructororTA’soranyotherissuesastheyarise.IwillalsotalktoanLSSstaffpersoniftheworkloadofmypositionbecomesoverwhelmingandmyacademicsuccessatUCSCisputinjeopardy.

_______ IunderstandthatthisappointmentisonlyfortheSpring2017quarter.MycurrentpositiondoesnotguaranteefutureemploymentwithLearningSupportServices.

_______ IunderstandthatcompliancewithworkpolicieswillbetakenintoconsiderationwhenevaluatingfitforfutureemploymentwithLearningSupportServices.

_______ IunderstandthatIwillbepaidattheindividualrateof$15.32for:• Allindividualtutoringsessions:asdefinedbyhavingasessionwithonestudentandnoshows.• Supervisor/STARS/ASEMeetings(RequiredLSSTraining)• LogisticalDuties:15minutesperweek

______ NEWTUTORS:IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:Iwillenrollinthe2-unitTutorTrainingclass.Therequiredclassmeetingtimesare:Tuesday,5:20-6:55pm.OrIhavetakenandpassedWriting159orWriting169andamexemptfromtakingtheTHEORYANDPRACTICEOFPEERGUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTSclass.

IunderstandthatthisisseparatefrommyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidforthistime.CruzPaySubmissionandLSSTimesheetDocumentationpacket:_______ Iwillturninmytimesheetspacket,includingacopyofthehoursIsubmittedonCruzPay(bothindividualandgroup)



Supervisor/TutorMeetings/LSSRequiredTraining:______ LogisticsMeetingforallWritingTutors:TBA______ ASEMeetingsfornewtutors:TBA______ VariousLSSTrainingDates:TBA______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING



IndividualTutoringSessions:_______ IwillprovidetheSTARSWRITEmentorcoordinatoranemailwithmyavailabilityfortutoringduringthefirstweekofthe

quarter.TheSTARSWRITEmentorcoordinatorwillusemyavailabilitytoplacestudentsintomysessionsandIwillcoordinatetomeetwithmystudentsonaweeklybasis.Thesesessionswillbeindividual,amaximumof1student.IunderstandthatbasedonstudentdemandImaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.


_______ Iwillarriveatalltutoringappointmentsontimeandprepared.Inmysessions,Iwillfacilitateinteractiveapproachestowritingtutoring,andengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivewritingstrategies.Iwillnoteditorcomposewritingformystudents.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergency,[email protected].



_______ IwilladheretotheLSSguidelinesforschedulingsessions._______ Iunderstandthatnosessionshouldgoover1hour,soIwillplanmyuseofsessiontimeaccordingly.

_______Iwillholdtutoringsessionsonlyinsemi-academicpublicspacesoncampus.Iwillmeetmystudentseachweekinthesamelocation.


_______ IunderstandthatImustattendmytutoringsessionifastudentsignsup24hoursbeforethestartofthesession.Iwillconfirmthetimeandlocationofthesessionwithin24hoursofthestudentsigningup.




_______ LSSe-mails:IwillreadallemailssentbyLearningSupportServicesintheirentiretyandreplytoallemailsandmessagessenttomebytheLearningSupportServicesstaffandrespondinatimelymanner.

_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticaldutiessuchasrespondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.






_______ Iunderstandthatmytutoringavailability,whichincludesmynameande-mail,maybemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.





IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.

IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),AFL-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.____________________________________________________________________________ ________________(PrintName) (Signature) (Date)


LearningSupportServicesENVS100TutorWorkPolicies______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsof




_______ IunderstandthatIwillbepaidattheindividualrateof$15.32for:• Allindividualtutoringsessions:asdefinedbyhavingasessionwithonestudentandnoshows.



______ NEWTUTORS:

IamrequiredtotakeTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTS:Iwillenrollinthe2-unitTutorTrainingclass.OrIhavetakenandpassedWriting159orWriting169andamexemptfromtakingtheTHEORYANDPRACTICEOFPEERGUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTSclass.




WinterQuarterCruzPay/timesheetpacketduedates:January13th,January27th,February10th,February24th,March10th,March24th.

Supervisor/TutorMeetings/LSSRequiredTraining:______ LogisticsMeetingforallnewtutors:Sunday,January8thfrom2:00-3:00pmor3:30-4:30pminARC203______ ASEMeetingsfornewtutors:TBA______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING

ASSISTANTS:LSSRequiredTraining______ CampusRequiredTrainingthroughUCLearningCenter______ Othermeetingsthatmaybescheduled;studysessiontrainings,post-observationmeetingsrelatingtoastaff


IndividualTutoringSessions:_______ Iwillschedule1-8hoursofavailabilityforOneTimeWritingappointmentseachweek.Iunderstandthatallwriting

sessionswillbeindividual.Sessionswillhaveamaximumof1student.IunderstandthatbasedonstudentdemandImaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.






_______ Iunderstandthatnosessionshouldgoover1/2hour,soIwillplanmyuseofsessiontimeaccordingly.

_______ Iwillmeetmystudentsinthelocationthatwehaveconfirmed.



_______ IwillonlytutorduringhoursIhavescheduledwithstudentsunlessauthorizedbyLSSstaff.













_______ Iunderstandthatstudentinformation,suchasstudents’names,emails,andSIDs,areconsideredtobesensitiveinformationandshouldbehandledcarefully.Iwillblindcopying(BCC)studentsifIame-mailingmorethanonestudent


atatime,andkeepsign-insheetsinmypossession.IwillturninanypapersthathavesensitiveinformationonittoLSSfortheirrecordkeepingpurposesortobeshred.





LearningSupportServicesDrop-inWritingWorkPolicies______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsof


_______ IunderstandthatthisappointmentisonlyfortheSpring2017quarter.MycurrentpositiondoesnotguaranteefutureemploymentwithLearningSupportServices


_______ IunderstandthatIwillbepaidattheindividualrateof$15.32for:• Allscheduledtutoringtime:asdefinedbyanagreed-upondrop-inscheduleapprovedbyLSSstaff.• Supervisor/ASEMeetings(RequiredLSSTraining)• LogisticalMatters:15minutesperweek


willenrollinthe2-unitTutorTrainingclass.Therequiredclassmeetingtimesare:Tuesdays,5:20-6:55pm.OrIhavetakenandpassedWriting159orWriting169andamexemptfromtakingtheTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNINGASSISTANTSclass.

IunderstandthatthisisseparateformyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidfor

thistime.




Supervisor/TutorMeetings/LSSRequiredTraining:______ LogisticsMeetingforallWritingTutors:TBA______ ASEMeetingsfornewtutors:TBA______ VariousLSSTraining:TBA______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING



IndividualTutoringSessions:_______ Iwillsendmyavailabilityfortutoringtothedrop-inwritingcoordinatorbythefirstweekofclasses.Thedrop-inwriting

coordinatorwillemailmeaproposedscheduleandIwillconfirmoraskforchangestothehours.Onceanagreeduponscheduleisset,itwillbemyweeklytutoringschedule.Thesesessionswillbeindividual.Drop-inwritingisavailableMondays-Thursdayfrom3pm-6pm.


_______ Iwillarriveatalltutoringappointmentsontimeandprepared.Iwillonlyworkonhelpingthestudentwithwriting-relatedworkduringmysessions.Iwillfacilitateinteractiveapproachestowritingtutoring,andengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivewritingstrategies.Iwillnoteditorcomposewritingformystudents.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergencyorillness,[email protected].



_______ Iwillholdmytutoringscheduleinoneoftheassignedlocations:ARCenter116,STARSOffice,EsselenNationorasdirectedbyLSS.


_______ Iunderstandthatnosessionshouldgoover30minutes,unlessthereisnootherstudentwaitingforservices,inwhichcaseIcancontinuetohelpmycurrentstudent.

_______ IunderstandthatIwillworkwiththeLSSstafftoscheduleaminimumof2additionalhoursofdrop-intutoringjustbeforeand/orduringfinalsweek.

_______ NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.

*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession









_______ Iunderstandthatmytutoringschedule,whichincludesmynameande-mail,maybemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.





IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),ALF-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.__________________________________ ________________________________________ ________________(PrintName) (Signature) (Date)


LearningSupportServicesDrop-inMathWorkPolicies______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsofmy


_______IunderstandthatthisappointmentisonlyfortheSpring2017quarter.Mycurrentpositiondoesnotguaranteefuture

employmentwithLearningSupportServices._______Iunderstandthatcompliancewithworkpolicieswillbetakenintoconsiderationwhenevaluatingfitforfutureemployment

needs._______IunderstandthatIwillbepaidattheindividualrateof$15.32onfor:

• Allscheduledtutoringtime:asdefinedasanagreed-upondrop-inscheduleapprovedbyLSSstaff• Preparation:uptoone(1)houraweekofpreparation.• Supervisor/TutorMeetings• RequiredLSSTraining• LogisticalDuties:15minutesperweek


willenrollinthe2-unitTutorTrainingclass.Therequiredmeetingtimesare:

ClassTime:Tuesdays5:20—6:55pm IunderstandthatthisisseparateformyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidfor

thistime.




Supervisor/TutorMeetings/LSSRequiredTraining:______ LogisticsmeetingwithMSI/TutorCoordinator:N/A.IwillcomeintotheLSSofficethefirstweekofthequartertosign

myworkpoliciesandpick-upmyemployeefolder.______ ASEMeetingsfornewtutors:TBA______ VariousLSSTrainingsforALLEmployees:TBA______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING



IndividualTutoringSessions:_______ IwillsendmyavailabilityfortutoringtotheDrop-inMathcoordinatorbythefirstweekofclasses.Thedrop-inmath

coordinatorwillemailmeaproposedscheduleandIwillconfirmoraskforchangestothehours.Onceanagreeduponscheduleisset,itwillbemyweeklytutoringschedule.Thesesessionswillbeindividual.

_______ Drop-inmathisavailableTuesday-Thursdayfrom4-8pm.Iwillarrivetoalltutoringappointmentsontimeandprepared.Iwillfacilitateinteractiveapproachestomathtutoring,andengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivemathstrategies.Iwillnotdoassignedmathorhomeworkproblemsforstudents.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledtutoringsessionduetoanemergency,[email protected].



_______ Iwillholdmytutoringschedulein1279McHenry.


_______ Iunderstandthatnosessionshouldgoover15minutes,unlessthereisnootherstudentwaitingforservices,inwhichcaseIcancontinuetohelpmycurrentstudent.

_______ NoShow:IunderstandthatIampaidfortheentiresessionevenifnostudentsshowup.Ialsounderstandthatinordertobepaidforthescheduledsessiontime,Iwillcompleteoneoftheno-showassignmentsandsubmittheassignmenttoLSSwithmytimesheet.Iwillalsoe-maillss@ucsc.edutoinformthemofthenoshow.

*PleaseseetheLSSHandbookformoreinformationonno-showsanddutiesthatneedtobedoneregardingdroppingstudentsfromasession

Preparation:______ Paidpreparationtimecanincludeuptoanhouraweekofpreparation,duringwhichIwillreviewtheconcepts

necessarytohelpstudentsinthevariousmathconceptsdiscussedinthecoursesthatdrop-inmathtutoringsupports.

OtherTutorTasksassigned:_______ IunderstandthatasaDrop-inMathtutor,IamnotpermittedtoattendanylecturesfortheclassesthatIamtutoringfor.








_______ Iunderstandthatmytutoravailability,whichincludesmynameande-mail,maybemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.





LearningSupportServicesMSIWritingAssistantWorkPolicies_______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsofmy





• Grouptutoringsessionsaredefinedashavingasessionwithmorethanonepersoninattendance.


sessionwherenostudentsshowup.• Supervisor/TutorMeetings• LSSRequiredTraining• Lectureattendance

o Ifassistingstudentswithactivitiesduringlecture,pleasecontactyoursupervisorimmediately.• Preparation:WeeklyMeeting;uptoonehourperweek,TBA• LogisticalDuties:


______ NEWTUTORS: IamrequiredtohavetakenTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING

ASSISTANTS(requiredmeetingtimesare:Tuesdays5:20-6:55pm)orWriting159orWriting169

IunderstandthatthisisseparatefrommyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidforthistime.


andallsign-insheetsandsummarysheets,bytheduedateinanorganizedmannerandinlegiblehandwriting.Itismyresponsibilitytokeepaccuraterecordsofallinteractionswithstudents.IunderstandthatLSS’fundingisbasedonutilizationanddemonstratingthatusingadditionalservicesenhanceseachstudent’sperformance.IfIlosesign-insheetsorforgettohavestudentssigninIamputtingLSSinjeopardyofpotentiallylosingfunding.SpringQuarterCruzPay/timesheetpacketduedates:April7th,April21st,May5th,May19th,June2nd,June15th

Supervisor/TutorMeetings/LSSRequiredTraining:______ LogisticsMeetingforAllMSIWritingLearningAssistants:TBA______ IfIcannotattendthelogisticsIWILLscheduleatimewithanLSSstaffmember.______ VariousLSSRequiredTrainings:TBA______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING



IndividualandGroupMSI/TutoringSessions:_______ IunderstandthatIwillbeassignedonetofour,1-1½hourMSIWritingsessions.Intotal,Iamexpectedtobeavailable

for2-4sessionsperweek.Thesesessionswillbeeithergrouporindividualdependingonhowmanystudentsshow-uptoaspecificsession.Iunderstandthatbasedonstudentdemand,Imaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.


_______ IwillarriveatallMSIsessionsontimeandprepared.Iwillcreateaninteractiveenvironmentthatdoesnotexceed12studentsperMSIsession.Iwillfacilitateinteractivelearningactivitiesandengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivecoursespecificstudystrategies.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledMSIsessionduetoanemergency,[email protected].


_______ IunderstandthatmytutoringavailabilityormyMSISessionswillnotbeapprovedbyLSSunlessIhaveattendedalogisticsmeetingwithastaffperson.

_______ IwillonlytutorstudentsduringmyapprovedMSIorTutorsessiontimesunlessauthorizedbytheLSSstaff.

_______ Iwillmakesurethatallofthestudentssignintoeachsession.Iftheprofessorrequestsattendancerecords,Iwillnotkeeppersonalrecordsofattendance.IamexpectedtotelltheLSSofficetosendthisinformationtotheprofessordirectly.


IndividualandGroupMSISessions:_______ IunderstandthatregularMSIsessionswillnotgoover1.0-1.5hours.

_______ Cancellingsessions:IunderstandthatanycancelledsessionsareunpaidandIneedtocommunicatetheneedforacancelationwithLSSviaane-mailtolss@ucsc.edu.Reasonsforcancellationsmayincludeanemergency(e.g.illness,familyissue),aforeseeableevent(e.g.gradschoolinterview,observanceofareligiousholiday),orifyouwouldliketocancelasessionbecausetherewasarecentexamandnomaterialcanbereviewed.

Preparation:_______ Paidpreparationtimeincludesweeklymeetingattendance(maximum1hourperweek).

OtherTutorTasksassigned:_______ LSSe-mails:IwillreadallemailssentbyLSSintheirentiretyandreplytoallemailsandmessagessenttomebytheLSS

staffandrespondinatimelymanner.

_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticalduties.Thesedutiesmayberespondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.

OtherExpectations:_______ IunderstandthatIamresponsibleforreturningtheroomthatIholdmyMSIsessionsintoitsoriginalsetupafterevery

MSIsession,andImayaskstudentstoassistme.DuringMSIsessions,theseatingarrangementswillnotblockentrancesorexits.Iwillalsoaskstudentstothrowawaytheirtrashsothespaceisreadyforthenextsession.

_______ IunderstandthatforcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessionsoremergencycoverageofMSIsessions.LearningAssistantsmayalsocontactmetohelpcoversessionsorserveasaco-leader.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.





_______ IunderstandthatmyMSIavailability,whichincludesmynameande-mail,willbemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmyinformationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.




IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),ALF-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.____________________________________ ________________________________________ ________________ (PrintName) (Signature) (Date)


LearningSupportServicesMSILearningAssistantWorkPolicies_______ IunderstandthatIwilltalktoanLSSstaffpersonifIencounteranydifficultieswithjobdutiesortheexpectationsofmy





• Grouptutoringsessionsaredefinedashavingasessionwithmorethanonepersoninattendance.


sessionwherenostudentsshowup.• Preparation:15minutesperweekforplanningguide,and1hourperexam• Supervisor/TutorMeetings• LSSRequiredTraining• Lectureattendance

o Ifassistingstudentswithactivitiesduringlecture,pleasecontactyoursupervisorimmediately.• Meetingwiththeinstructor;uptoonehourperweek• LogisticalDuties:



willenrollinthe2-unitTutorTrainingclass. Therequiredmeetingtimesare:ClassTime:Tuesday5:20pm–6:55pm

IunderstandthatthisisseparatefrommyjobasatutorandthatsinceIamreceivingcoursecredit.Iwillnotbepaidforthistime.


andallsign-insheetsandsummarysheets,bytheduedateinanorganizedmannerandinlegiblehandwriting.Itismyresponsibilitytokeepaccuraterecordsofallinteractionswithstudents.IunderstandthatLSS’fundingisbasedonutilizationanddemonstratingthatusingadditionalservicesenhanceseachstudent’sperformance.IfIlosesign-insheetsorforgettohavestudentssigninIamputtingLSSinjeopardyofpotentiallylosingfunding.SpringQuarterCruzPay/timesheetpacketduedates:April7th,April21st,May5th,May19th,June2nd,andJune15th.

Supervisor/TutorMeetings/LSSRequiredTraining:______ LogisticsMeetingforAllMSILearningAssistants:Monday,April3rd.attheARC______ IfIcannotattendthelogisticsIWILLscheduleatimewithanLSSstaffmember.______ LSSrequiredtraining(allemployees):SaturdayApril22ndTIMETBA______ EmployeesNOTenrolledinTHEORYANDPRACTICEOFPEER-GUIDEDLEARNINGFORTUTORSANDLEARNING

ASSISTANTS:LSSRequiredTraining______ RequiredCampusTrainingthroughUCLearningCenter

- Ethics,CyberSecurity,andTitleIXTrainingtobecompletedwithinsixweeksofbeginningofappointment______ Othermeetingsthatmaybescheduled;studysessiontrainings,post-observationmeetingsrelatingtoastaff



IndividualandGroupMSI/TutoringSessions:_______ IunderstandthatIwillbeassignedonetofour,1hourMSIsessionsandonetothree,1hourTutoringsessions.Intotal,I

amexpectedtobeavailablefor6sessionsperweek.Thesesessionswillbeeithergrouporindividualdependingonhowmanystudentsshow-uptoaspecificsession.Iunderstandthatbasedonstudentdemand,Imaybegiventheoptiontoopenmoresessions.IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.

_______ IwillarriveatallMSIsessionsandTutorsessionsontimeandprepared.Iwillcreateaninteractiveenvironmentthatdoesnotexceed12studentsperMSIsessionand4studentsperTutoringsession.Iwillfacilitateinteractivelearningactivitiesandengagestudentsinsuchskillsascriticalthinking,problemsolving,andeffectivecoursespecificstudystrategies.Iwillnotengageinactivitiesthathavenotbeenassignedtomebymysupervisor.IfIamunabletomakeascheduledMSIsessionduetoanemergency,[email protected].


_______ IunderstandthatmytutoringavailabilityormyMSISessionswillnotbeapprovedbyLSSunlessIhaveattendedalogisticsmeetingwithastaffperson.

_______ IwillonlytutorstudentsduringmyapprovedMSIorTutorsessiontimesunlessauthorizedbytheLSSstaff.

_______ IunderstandIamexpectedtoholdextragroupstudysessionsforeachmidtermandthefinalexam.IfIamunabletoprovideappropriatereviewtimeduringtheregularlyscheduledMSIsessions,orfeelmystudentswouldbenefitfromanextrasession,IwillcoordinatetheseextrasessionswithLSSstaff.ThereisarequiredmeetingwithmysupervisorifIwanttoscheduleanextrareviewsession.

_______ IunderstandthatIwillmakemystudysessionrequest1weekinadvance.

_______ Iwillmakesurethatallofthestudentssignintoeachsession.Iftheprofessorrequestsattendancerecords,Iwillnotkeeppersonalrecordsofattendance.IamexpectedtotelltheLSSofficetosendthisinformationtotheprofessordirectly.



IndividualandGroupMSISessions:_______ IfIamaco-leaderorneedaco-leaderforanyMSIorstudysession,Iwillreadandfollowtheguidelinesprovidedinthe

LSSHandbook.

_______ IunderstandthatregularMSIsessionswillnotgoover1.0hour.

_______ Cancellingsessions:IunderstandthatanycancelledsessionsareunpaidandIneedtocommunicatetheneedforacancellationwithLSSviaane-mailtolss@ucsc.edu.Reasonsforcancellationsmayincludeanemergency(e.g.illness,familyissue),aforeseeableevent(e.g.gradschoolinterview,observanceofareligiousholiday),orifyouwouldliketocancelasessionbecausetherewasarecentexamandnomaterialcanbereviewed.

IndividualandGroupTutoringSessions:_______ ThatstudentsareonlygivenaccesstothesesessionsiftheyattendMSIweeklyandaresignedintothissessionand

attenditweeklyaswell.Icannotallowstudentstouseitasadrop-insession.StudentswhohavescheduleconflictswithMSIoraccommodationneedsmaybegivenanexemptionformandatoryMSIattendance.ItismyresponsibilitytoconfirmMSIattendanceorexemptionsforallstudentsusingtutoringsessions.

_______ Iunderstandthatnoregularsessionshouldgoover1hour,soIwillplanmyuseofsessiontimeaccordingly.






Preparation:_______ Paidpreparationtimecanincludeweeklysessionplans(maximum15minutesperweek)andstudysessionmaterials

(maximum1hourperexam).Iwillreceiveguidancefrommysupervisorregardingthesematerials.

LectureAttendance:_______ IwillattendalllecturesforwhichIamaLearningAssistant.Iwillbeontimeandsitinthefrontoftheclassroomandin

thesamespaceeveryclassperiod.IwillinformbothLSSstaffandtheinstructorifIhaveanemergencyandneedtomisslecture.Iwillnotrecordtimeonmytimesheetforanymissedlecture,partialorwhole.Iwillhavemylecturessignedoffonbytheprofessorunlessotherwiseinstructed.

_______ Iwillnotattendlecturesduringexams.Iwillnotbepaidforthistime.

_______ IunderstandthatIamarepresentativeofLSSintheclassroom.Iwillnotsleepduringlectures,talkwhiletheinstructorislecturing,workingonotherclassmaterialorbeonmyphoneorcomputerdoingnon-lecturerelatedactivities.

OtherTutorTasksassigned:_______ LSSe-mails:IwillreadallemailssentbyLSSintheirentiretyandreplytoallemailsandmessagessenttomebytheLSS

staffandrespondinatimelymanner.

_______ IunderstandthatIcanbepaidupto15minutesaweektodealwithlogisticalduties.Thesedutiesmayberespondingtojobrelatede-mailsandsubmittingLSSrequiredrecords.

OtherExpectations:_______ IwillmakeallappropriateannouncementstopublicizetheMSIsessionsinclass.Iunderstandthatitismyresponsibility

toencouragestudentstoattendMSIsessionswithagoalofattractingatleast30%oftheclassoverthequarter.Iunderstandthatthesessionsizegoalistohaveatleast6studentsineachsession.IwillcontactLSSifattendanceistoolow(consistentlylessthan3studentsinasession)ortoohigh(morethan12studentswantingtoattendanyonesession)[email protected].

_______ IunderstandthatIamresponsibleforreturningtheroomthatIholdmyMSIsessionsintoitsoriginalsetupaftereveryMSIsession,andImayaskstudentstoassistme.DuringMSIsessions,theseatingarrangementswillnotblockentrancesorexits.Iwillalsoaskstudentstothrowawaytheirtrashsothespaceisreadyforthenextsession.

_______ IunderstandthatforcoursesthatIhavetakenanddonewellin,LSSstaffmaycontactmetoopentutoringsessionsoremergencycoverageofMSIsessions.LearningAssistantsmayalsocontactmetohelpcoversessionsorserveasaco-leader.Iwillrespondtothesee-mailsinatimelymanner;however,IunderstandthatIamnotobligatedtoaccepttheseadditionalassignments.




_______ IunderstandthatmyMSIavailability,whichincludesmynameande-mail,willbemadeavailabletostudentsanditmaybesearchableontheinternet.IfIhaverequestedaNon-ReleaseofPublicInformation(NRI)underFERPA,itismyresponsibilitytoimmediatelynotifyLSSstaffsothatproperarrangementscanbemade.IfIfailtocontactLSSmy


informationmayinadvertentlybereleased.Furthermore,ifIhaverequestedanNRI,IunderstandthatLSScannotreleasemyemploymentinformationtoprospectiveemployerswithoutmysignedauthorization.




IacknowledgethatIhavereceivedmycopyoftheLearningSupportServicesHandbook.IacknowledgethattheLearningSupportServicesHandbookcontain(s)importantinformationaboutmyemploymentwithLSS,includingLSS’policies,procedures,andrules.Further,Iunderstandthatitismyresponsibilitytofamiliarizemyselfwiththesematerialsandcomplywiththepoliciescontainedtherein,andthatafailuretocomplywiththesepoliciesmaybethebasisfordiscipline,uptoandincludingdismissal.IunderstandthatthepersonnelpoliciesandprocedurescontainedinthisLearningSupportServicesHandbookarenotintendedtovoid,replace,orconflictwiththeMemorandumofUnderstanding(“MOU”)negotiatedbetweentheInternationalUnion,UnitedAutomobile,Aerospace,andAgriculturalImplementWorkersofAmerica(UAW),ALF-CIO,anditsLocalUnion2865withtheUniversityofCalifornia,SantaCruzforacademicstudentemployees.TotheextenttheMOUconflictswiththesepersonnelpoliciesandprocedures,theMOUsupersedesand/ormodifiesthesepersonnelpoliciesandprocedures.____________________________________ ________________________________________ ________________ (PrintName) (Signature) (Date)

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