Learning to Sharewith Powerful Work Presentations

Gail Swanson

IA Summit | May 7, 2016

What do you think?

Design for the user humans

Beyond persuasion

Design is change

Set the context

Orientation

The work to create the design is as valuable as the design itself

Work products

• Workshop sketches• Affinity clusters• Sketches (the ones you didn’t like)• Photos from user research• All the post-its on the wall• Epiphanies and Insights

Focus on ideas

–Scott Berkun

“Ideas are made of other ideas.”

Listen

• Subject matter expertise• History• Social and political context• Capabilities• Capacity

Guide attention

Provide focus

Filter the details

• Purpose driven detail• Support decision making• Enable collaboration

Bring it to life

Give it meaning

Paint the picture

• Manifestation in the product• Service impact• Flow

Engage

Showtime

FearUncertaintyDoubt

Appreciate progress

Thank youContact 18F@gsa.govFollow @18F Work Together github.com/18F