Leave Management

Employee absence is a significant expense that needs to be carefully managed in a way that is consistent and in compliance with government regulations. These regulations, which include the FMLA, military, and state leaves, are complex, often overlap, and are continually being revised, putting employers at risk of abuse, errors, and costly litigation. This complexity and risk presents a huge market opportunity to Human Resources Outsourcing Providers (HROs) looking for ways to enhance and expand their service offerings to employers struggling with leave management.

Presagia provides a software platform that HROs can leverage to gain a competitive advantage in the leave outsourcing market. At its core is Presagia’s Leave Rules Engine, which automates leave calculations and processes. Presagia currently monitors and manages 450 pieces of federal and state leave legislation across 53 jurisdictions, and updates the Leave Rules Engine on a monthly basis. The number of rules, workflow automation and decision support all contribute to reducing the time and expertise required to manage customers’ accounts, while simultaneously providing higher quality service.

In short, HROs gain a solution designed to efficiently manage leave for multiple customers, enabling them to:

Securely manage thousands of customers within a single system

Streamline service delivery

Leverage the Leave Rules Engine with FMLA, military and state leaves

Administer leave more efficiently via workflow automation

Configure customers’ unique leave policies and documents

Perform ‘book of business’ and ‘cross customer’ reporting

Leave Eligibility Process

Certification Process

Leave Case Closed

Ongoing Case Management

New Case Created

Leave Approval/Denial

Presagia Enterprise facilitates compliant, best-practice leave processes using fewer resources via these key features:

SIMPLIFIES LEAvE REquESTS - Leave requests are entered directly into the system via easy-to-use wizards that save time and eliminate paper forms.

CEnTRALIzES LEAvE DATA - All information is captured in a centralized leave case, improving communication and providing a complete history of all case activities.

AuTOMATES WORkFLOWS - Simple wizards guide users step-by-step through leave processes. Automated task lists and alerts promote adherence to deadlines, supporting compliance with leave regulations.

CALCuLATES LEAvE ELIgIbILITy & EnTITLEMEnT - The Leave Rules Engine provides real-time eligibility and entitlement calculations for federal, state, and employer leave policies.

AuTO-gEnERATES LEAvE CORRESPOnDEnCE - Letters, forms, and notices are automatically generated using a comprehensive set of legally reviewed federal and state letter templates, reducing administrative overhead.

CAPTuRES LEAvE DOCuMEnTATIOn - Medical certifications and other leave documentation can be easily attached to leave case files and wizards are provided to review the documentation.

PROvIDES CuSTOMER SELF-SERvICE - With Employee, Manager and HR Self-Service, HROs can provide customers with 24/7 access to the system, improving customer satisfaction while reducing call volume and administrative overhead.

EnHAnCES REPORTIng & AnALyTICS - A powerful real-time reporting engine and intuitive dashboards allow HROs to measure, monitor, and analyze employee absence across their customer base. HROs can also differentiate their leave services by providing customers with self-service reporting, including the ability to compare their performance against other organizations.

CuSTOMER COnFIguRATIOn - HROs have the ability to implement customers’ leave rules and letter templates, enabling them to cost-effectively tailor their service offering to their customers’ unique requirements.

REDuCES I.T. OvERHEAD - Leveraging a SaaS (Software as a Service) model, Presagia provides hassle-free system ownership. Presagia manages updates to leave rules, hosting, and system maintenance within a secure SAS 70 compliant environment.

InTEgRATES WITH ACCOMMODATIOn MODuLE - HROs have the ability to expand their absence management service offerings with Presagia Enterprise’s Accommodation Module, which supports Stay at Work, Return to Work, and ADA case management.

With offices in the u.S. and Canada, Presagia provides integrated absence management software solutions to employers and Human Resources Outsourcing Providers. These innovative solutions enable organizations to increase efficiency, improve compliance, control absence, and reduce risks and costs. Presagia customers are located around the world and include enterprises such as Ceridian, university of Pittsburgh Medical Center, CenturyLink/qwest, Scripps Health and MultiCare Health System.