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Hiring and ManagingEmployees

DY Chhunsong

Lecture 10

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Fundamentals of Global Business Management

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Human Resource Management

Process of staffing a company and ensuring that employees are as

productive as possible.

It is to effectively deal with recruiting, selecting, training and

developing, evaluating, compensating, and keeping good relation-

ship with employees.

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International Staffing Policy

Staffing Policy: The customary means by which a company staffs

its offices. It involves 3 approaches:

Ethnocentric Staffing: Staffing policy in which individuals from

the home country manage operations abroad.

Polycentric Staffing: Staffing policy in which individuals from the

host country manage operations abroad.

Geocentric Staffing: Staffing policy in which the best-qualified

individuals, regardless of nationality, manage operations abroad.

Fundamentals of Global Business Management

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Recruiting and Selecting Human Resources

Human Resource Planning: Processing of forecasting both a

company’s human resource needs and supply.

Recruitment: Process of identifying and attracting a qualified pool

of applications for vacant positions.

Selection: Process of screening and hiring the best-qualified

applications with the greatest performance potential.

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Culture Shock

Psychological process affecting people living abroad that is

characterized by homesickness, stress, and depression.

Fundamentals of Global Business Management

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Training and Development

International companies may need to offer some trainings to their

employees:

Environmental Briefings and Cultural Orientation: Employees

should be trained about local cultures, local housing, health care,

transportation, schools, and climate.

Cultural Assimilation and Sensitivity Training: Teaches the

culture’s values, attitudes, manners, and customs to the employees.

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Training and Development (1)

Language Training: Employees should at least be taught simple

communication of the local languages so as to survive.

Field Experience: Visiting the culture, walking the streets of its

cities and villages, and becoming absorbed by it for a short time.

Fundamentals of Global Business Management

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Employee Compensation

It is about how a firm pays its employees. Paying employees is not

an easy job. Good packages are fairly complicated to design.

As an international company, paying employees involves consider-

ing cost of living and salary.

To encourage for an international position, a company may need to

offer bonus, tax incentives, and such…….

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How to Effectively Compensate

International Employees?.

Fundamentals of Global Business Management

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Labor-Management Relations

Positive or negative condition of relations between a company’s

management and its workers.

Company vs. Employees (Labor Unions)?