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    OBJECTIVES

    Define key terms in international humanresource management (IHRM)

    Outline the differences between domesticand international human resourcemanagement

    Discuss challenges in the global work

    environment and the context in whichIHRM functions and activities areconducted

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    Background to HRM

    Definitions Strategic Human Resources Management

    Organizational use of employees to gain or

    keep a competitive advantage against

    competitors

    Human Resource (HR) Planning

    The process of analyzing and identifying the

    need for and availability of human resourcesso that the organization can meet its

    objectives.

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    What is unique about Human

    Resource Management?

    HR is multidisciplinary: It applies the disciplinesof Economics (wages, markets, resources),Psychology (motivation, satisfaction), Sociology

    (organization structure, culture) and Law (min.wage, labor contracts)

    HR is embedded within the work of all

    managers, and most individual contributors dueto the need of managing people (subordinates,peers and superiors) as well as teams to getthings done.

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    Context of HR System

    The Five Factors Influencing the HR System

    1. External Environment

    Social: social values, roles, trends, etc.

    Political: political forces, changes (Minimum

    wages, Govt MOU).

    Legal: laws, court decisions (IDT), regulatory

    rules.

    Economic: product, labor, capital, factormarkets.

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    Context of HR System

    2. The Workforce

    Demographics

    3. Organization Culture

    Weak vs. Strong culture

    Type of culture

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    Context of HR System

    4. Organization Strategy What are a firms distinctive competencies?

    What are a firms strategic objectives?

    5. Technology (Production) & Organization of Work

    Physical layout/employee proximity

    Required employee skills

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    HR Operational Overview

    2002 Southwestern College Publishing. All rights reserved.

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    There are 3 broad approaches in the field

    of IHRM:

    Cross cultural management

    Industrial relations

    HRM in international firms

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    Inter-relationships between approaches in the field

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    Just what are we talking about?

    Lets start at the beginning:

    What is HRM? Simply it is those tasks that ensure weutilize the organizations human resources effectively.Typically this means:

    H R Planning

    Staffing (Recruitment, selection and placement)

    Performance Management

    Training and Development

    Compensation and benefits

    Industrial Relations

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    When an organization goes International thebasics obtain, plus:

    1. Basic procure, allocate and utilize

    2. Now involves:

    Host country ( where subsidiary is)Parent country (headquarters)

    Other country (support such as finance)

    3. Categories of employees:

    Host-country national (HCN)Parent-country national (PCN)

    Third-country national (TCN)

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    A model of IHRM

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    Differences with IHRM

    More H R activities

    Need for broader perspective

    More involved in the personal lives of employees

    Risk exposure

    Broader external influences

    Emphasis changes as the workforce mix

    changes i.e. the number of locals vs. expatriates

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    More H R activities

    Language translation services

    Relocation and orientation

    Pre departure training

    Housing

    Medical care, recreation, education

    International taxation

    Application of policies differ Will they be a disincentive to assignments

    Lag time

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    Broader perspective

    Compensation issues

    Administration of umbrella policies

    Premiums for assignments

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    More involvement

    Selection and training

    Housing arrangements HC and abroad

    Medical conditions Banking

    Visas and spousal arrangements

    Discrimination issues on selection

    Children and schooling - especially if leftbehind

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    Risk exposure

    Terrorism

    Safety of expatriate employees and family

    Consequences to human resources andfinances at times considerably more

    detrimental than in domestic situation.

    Expatriate failure premature return

    Underperformance high cost of problems

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    Broader perspective

    Government

    Economy generally accepted business

    practices

    Cost of labour

    Learning curve of expatriate manager

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    Oh how we forget..

    The perception that H R is easy, and not

    that important blinds some organizations in

    underestimating the number of issues thatare involved.

    Poor operational results are often linked tothe poor management of human resources.

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    Operating Variables

    Cultural Environment

    Industry type

    Reliance of multinational on home countrymarket

    Attitudes of senior management to

    international operations.

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    The Organizational Context

    Human Resources must always operate

    from a business perspective.

    Policies should lead rather than follow

    operational decisions.

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    Approaches to International

    Operations

    Ethnocentric

    Polycentric Geocentric

    Regiocentric

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    ETHNOCENTRIC centralised decision-

    making, little autonomy at subsidiaries.Key positions at both Head Office andforeign operations are held by HOpersonnnel

    POLYCENTRIC subsidiary is distinct,decision making entity, managed bylocals.

    GEOCENTRIC ability over nationality.

    REGIOCENTRIC operations within theambit of a particular geographical region.

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    Additional Sources

    www.csus.edu/indiv/e/estenson/153/HRM10eChap02

    leeds-faculty.colorado.edu/.../ MBAO