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30/05/2013 1 © Dr. Qais Faryadi 2013: SKS 1362 INFORMATION COMUNICATION TECHNOLOGY SKS 1362 Lecture Nine 0122963644 http://www.dr-qais.com http://www.facebook.com/QA999

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30/05/2013 1© Dr. Qais Faryadi 2013: SKS 1362

INFORMATION

COMUNICATION

TECHNOLOGY

SKS 1362

Lecture Nine0122963644

http://www.dr-qais.com

http://www.facebook.com/QA999

30/05/2013 2

Fundamentals

Of E-Commerce

© Dr. Qais Faryadi 2013: SKS 1362

30/05/2013 3© Dr. Qais Faryadi 2013: SKS 1362

What is E-Commerce?

30/05/2013 4© Dr. Qais Faryadi 2013: SKS 1362

E-Commerce

Electronic

commerce

E-business

Means buying

Selling of products

Buying services

30/05/2013 5© Dr. Qais Faryadi 2013: SKS 1362

Electronic Commerce is

the sales aspect of e-

business.

It is the exchange of data

Financing

Payment parts of business

Transactions

Use the internet and web

to do business

30/05/2013 6© Dr. Qais Faryadi 2013: SKS 1362

Ecommerce is divided

into four types:

1. B2B

2. B2C

3. C2B

4. C2C

30/05/2013 7© Dr. Qais Faryadi 2013: SKS 1362

B2C (Business-to-Consumer)

Doing business

with the general

public.

Using online

catalogs

Shopping cart software

30/05/2013 8© Dr. Qais Faryadi 2013: SKS 1362

C2B (Consumer-to-Business)

Consumer adds his/her project

with fix budget online

Companies make review of The

offer

Company bids

Consumer study the bids

Approves or disapproves

30/05/2013 9© Dr. Qais Faryadi 2013: SKS 1362

C2C (Consumer-to-Consumer)

Individuals can buy and sell online

Online payment systems like

PayPal

Consumer can send and receive

money online Example:

eBay's auction service

Person-to-person transactions take

place

30/05/2013 10© Dr. Qais Faryadi 2013: SKS 1362

What is Shopping

Cart?

30/05/2013 11© Dr. Qais Faryadi 2013: SKS 1362

It is an operating system

Allows consumers to purchase

goods

services,

Track customers,

Pay online

Book goods

Order Goods

30/05/2013 12© Dr. Qais Faryadi 2013: SKS 1362

How do online shopping carts differ

from traditional?

It is an invisible shopping cart.

You enter an online store,

See a product that fulfills your demand

Place it into your virtual shopping

basket.

30/05/2013 13© Dr. Qais Faryadi 2013: SKS 1362

When you are browsing,

Click checkout

Complete the transaction

Give payment

information.

Visa

Master card

30/05/2013 14© Dr. Qais Faryadi 2013: SKS 1362

Online Business

Procedure

30/05/2013 15© Dr. Qais Faryadi 2013: SKS 1362

Find a unique product

Payment method

Make an account

Credit card acceptance

company

Marketing techniques

Bring customers to your

side

30/05/2013 16© Dr. Qais Faryadi 2013: SKS 1362

No over night

money

Hard work

Research

Government

regulation

Legal matters

30/05/2013 17© Dr. Qais Faryadi 2013: SKS 1362

Advantages and Disadvantages

of Ecommerce

30/05/2013 18© Dr. Qais Faryadi 2013: SKS 1362

Advantages of Ecommerce

Faster buying

Faster selling

Easy to find what you want.

Any time can buy.

The shop will not close

Many customers,

No geographic limitations

Low costs

Better quality of services.

30/05/2013 19© Dr. Qais Faryadi 2013: SKS 1362

No need to set up a

company

Easy to begin and

Supervise your business.

You can easily select

Products Different shops

No need to travel

30/05/2013 20© Dr. Qais Faryadi 2013: SKS 1362

Disadvantages of

Ecommerce

Good or bad people

Creates a business.

You lose a lot of money

Product quality.

Mechanical failures can

Cause Unpredictable effects

30/05/2013 21© Dr. Qais Faryadi 2013: SKS 1362

No direct customer to

company interactions,

Loyal or not

There are many hackers

Waiting for opportunities,

Ecommerce site, service,

payment gateways, prone

to attack.

30/05/2013 22© Dr. Qais Faryadi 2013: SKS 1362

What is Netiquette?

Ethics?

30/05/2013 23© Dr. Qais Faryadi 2013: SKS 1362

There are no facial

clues

No body-language

To understand

another person,

No face to face

Meetings.

30/05/2013 24© Dr. Qais Faryadi 2013: SKS 1362

It is good manners

To be polite and

helpful,

Being kind

Being mindful of the

fact that others may

see things differently

than oneself.

Being polite to others.

30/05/2013 25© Dr. Qais Faryadi 2013: SKS 1362

Respecting others'

privacy and not doing

anything online that

will annoy or frustrate

other people.

Three areas where

good netiquette is

highly stressed are

e-mail, online chat,

and newsgroups.

30/05/2013 26© Dr. Qais Faryadi 2013: SKS 1362

People that spam other users

Unwanted e-mails

Messages have very bad ethic.

You don't want to be one of those

people.

If you're new to a newsgroup or

online chat room, it may help to

observe how people communicate

with each

30/05/2013 27© Dr. Qais Faryadi 2013: SKS 1362

Internet Services

30/05/2013 28© Dr. Qais Faryadi 2013: SKS 1362

Celcom Broadband

Izzi

Wireless broadband

Jaring

Maxis broadband

Streamyx……..

30/05/2013 29© Dr. Qais Faryadi 2013: SKS 1362

The World Wide Web

3W

30/05/2013 30© Dr. Qais Faryadi 2013: SKS 1362

The World Wide

Web WWW or W3,

is a system of

interlinked

hypertext

documents accessed

by the Internet.

30/05/2013 31© Dr. Qais Faryadi 2013: SKS 1362

The World Wide

Web (WWW)

is a global

information medium

which users can read

and write using

computers connected

to the Internet.

30/05/2013 32© Dr. Qais Faryadi 2013: SKS 1362

What is http?

30/05/2013 33© Dr. Qais Faryadi 2013: SKS 1362

Hypertext

Transfer

Protocol,

the data transfer

protocol used on

the World Wide

Web.

30/05/2013 34© Dr. Qais Faryadi 2013: SKS 1362

HTTP determines

how messages are

Formatted

Transmitted,

what Actions Servers

And Browsers must

take

For commands.

Lots, Lots, and Lots Of Love!