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    Principles of

    Management

    2008

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    Lecture 10

    LeadershipReadings: 6th Edition pp. 247-252; 254-257; 259-262Readings: 7th Edition pp. 320-324; 328-333; 339

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    Managers Versus Leaders

    Not all leaders are managers, nor are all managers

    leaders.

    Managers

    Persons whose influence on others is limited to the appointed

    managerial authority of their positions to reward and punish.

    Leaders

    Persons with managerial and personal power who can

    influence others to perform actions beyond those that could be

    dictated by those persons formal (position) authority alone.

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    Trait Theory of Leadership

    Traits The unchanging characteristics of a person that

    predisposes someone to act in a particular way.

    Skills The ability to do something in an effective manner.

    Traits or skills on which leaders differ from

    non-leaders: Drive, the desire to lead, honesty and integrity, self-

    confidence, cognitive ability, and knowledge of the

    business.

    Source:Reprinted from Leadership: Do Traits Really Matter? by S. A. Kirkpatrick and E. A. Locke by permission of Academy of Management Executive,May 1991, pp. 4860. 1991 by Academy of Management Executive.

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    Ralph Stogdills Leader Traits

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    Leadership Models

    Behavioral Theories of Leadership

    Attempt to isolate behaviors that differentiate

    effective leaders from ineffective leaders.

    Behavioral studies focus on identifying criticalbehavioral determinants of leadership that, in turn,

    could be used to train people to become leaders.

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    Kurt Lewins Leadership

    Behaviors

    Autocratic Style of Leadership Centralizes authority, dictates work methods, makes

    unilateral decisions, and limits employeeparticipation.

    Democratic Style of Leadership Involves employees in decision making, delegates

    authority, encourages participation in deciding workmethods and goals, and uses feedback.

    A democratic-consultative leader seeks input and hearsthe concerns and issues of employees but makes the finaldecision him or herself.

    A democratic-participative leader often allows employees

    to have a say in whats decided.

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    Kurt Lewins Leadership

    Behaviors

    Laissez-Faire Style of Leadership

    Gives employees complete freedom to make

    decisions and to decide on work methods

    Conclusions about Leadership Styles

    The laissez-faire leadership style is ineffective.

    Quantity of work is equal under authoritarian and

    democratic leadership styles. Quality of work and satisfaction is higher under

    democratic leadership.

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    The Ohio State Study

    The Ohio State Dimensions of Leadership: Consideration

    Leader behavior indicative of mutual trust, friendship,

    support, respect, and warmth.

    Example: The leader is friendly and approachable.

    Initiating structure

    Leader behavior by which the person organizes the work

    to be done and defines relationships or roles, the channelsof communication, and ways of getting jobs done.

    Example: The leader lets group member know what is

    expected of them.

    * Beginning with over 1,000 dimensions, they eventually narrowed the list down to two categories: initiating structure and consideration.

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    Ohio State Studies

    High Performance

    Low Grievance Rate

    Low Turnover

    Low Performance

    Low Grievance Rate

    Low Turnover

    Low Performance

    High Grievance Rate

    High Turnover

    High Performance

    High Grievance Rate

    High Turnover

    HIGH LOW

    MANAGERS INITIATING STRUCTURE

    LOW

    H

    IGH

    MANAG

    ERSCONSID

    ERATION

    Research found that a leader high in initiating structure and consideration achieved high employee performance andsatisfactionmore frequently than one who rated low on either consideration, initiating structure, or both.

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    The University of MichiganStudies

    Leadership Styles (Orientation)

    Employee-oriented Leader

    A leader who focuses on the needs of employees

    and emphasizes building good interpersonal

    relationships.

    Job-centered Leader

    A leader who focuses on production and on ajobs technical aspects.

    The Michigan researchers strongly favored

    leaders who were employee oriented.

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    Transformational andTransactional Leadership

    by Bernard. M. Bass

    Transactional Leadership Behaviors

    Leadership actions that focus on accomplishing the

    tasks at hand and on maintaining good workingrelationships by exchanging promises of rewards forperformance.

    Transformational Leadership Behaviors

    Leadership actions that involve influencing majorchanges in the attitudes and assumptions oforganization members and building commitment forthe organizations mission, objectives, andstrategies.

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    Transformational andTransactional Leadership

    Transformational Leadership

    charisma

    intelligent stimulation individual consideration

    Transactional Leadership

    contingent reward management by exception

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    Inspirational Approaches toLeadership

    Charismatic Leadership Theory

    Followers make attributions of heroic or

    extraordinary leadership abilities when theyobserve certain behaviors.

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    Key Characteristics ofCharismatic Leaders

    Source:J. A. Conger and R. N. Kanungo, Charismatic Leadership in Organizations(Thousand Oaks, CA: Sage, 1998), p. 94.

    Vision and articulation. Has a visionexpressed as an idealizedgoalthat proposes a future better than the status quo; and is able

    to clarify the importance of the vision in terms that are

    understandable to others.

    Personal risk. Willing to take on high personal risk, incur high

    costs and engage in self-sacrifice to achieve the vision.

    Environmental sensitivity. Able to make realistic assessments of

    the environmental constraints and resources needed to bring about

    change.

    Sensitivity to follower needs. Perceptive of others abilities and

    responsive to their needs and feelings.

    Unconventional behavior. Engages in behaviors that are perceived

    as novel and counter to norms.

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    Power corrupts andabsolute power corrupts

    absolutely.

    John Dalberg-Acton, 1834-1902

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    A leader is best when people barely know

    he exists. Not so good when people obey

    and acclaim him. Worse when they despise

    him. But of a good leader, who talks little,

    when his work is done, his aims fulfilled.

    They will say, We did it ourselves.

    ()

    , , , ;, ;, . ,

    . . , ,

    , Thanks to Sandra Cheung, IFA, 2004-2005.

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    The End