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Legal Design + Innovation by Margaret Hagan Stanford Legal Design Lab @margarethagan

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Page 1: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Legal Design + Innovation

by Margaret HaganStanford Legal Design Lab

@margarethagan

Page 2: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 3: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 4: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 5: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 6: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 7: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 8: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 9: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

What does our work look like in practice?

Page 10: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Observing the Clerk’s Office

Page 11: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Observing the Self-Help Center

Page 12: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Service Safaris, walking through process

Page 13: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Interviews with Litigants

Page 14: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Interviews with Advocates

Page 15: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Envisionment sessions

Page 16: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Making sense of what we’ve observed and heard

Page 17: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 18: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 19: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Interactive Service

Page 20: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Enactment

Page 21: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Test the Ideas with Litigants

Page 22: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 23: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Our first set of innovations was all aroundimproving people’s ability to navigatecomplicated procedure.

Page 24: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 25: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 26: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 27: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 28: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 29: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 30: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 31: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 32: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

Now our focus is on improving the system itself to be more human-centered + navigable.

Page 33: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 34: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 35: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

And we are experimenting with AI techniques to spot + intervene in people’s legal (life) problems earlier.

Page 36: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 37: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 38: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

http://learnedhands.law.stanford.edu

Page 39: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 40: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 41: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will
Page 42: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

https://www.legaldesignalliance.org/

Page 43: Legal Design...After you get a ticket, you can come to court for the arraignment, where you hear the charges & make your plea. What do you plead? At the arraignment, the Judge will

https://legaldesignalliance.org

#legaldesign


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