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Patient Relationship Management Software The all-in-one automated communications software that handles the Legwork for you. 1 Friday, October 4, 13

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Legwork PRM is a Patient Relationship Management software and promotions system that saves you valuable time and money by providing automated communications designed to grow your practice.

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Page 1: Legwork Patient Relationship Management Software

Patient Relationship Management Software

The all-in-one automated communications software

that handles the Legwork for you.

1Friday, October 4, 13

Page 2: Legwork Patient Relationship Management Software

Patient Relationship Management Software

Introducing Legwork

Legwork PRM is a Patient Relationship Management software and promotions system that saves you valuable time and money by providing automated communications designed to grow your practice.

2Friday, October 4, 13

Page 3: Legwork Patient Relationship Management Software

Patient Relationship Management Software

Why manage relationships?

Attracts Like-Minded Referrals Broad Consumer Focus

Peer Recommended Un-trusted

Highly Trackable Difficult to Track

Low Cost Expensive

Educational Interruptive

PRM Advertising

Increasing the consistency, frequency and relevancy of your existing patient communications not only results in improved retention but also significantly increases new leads and referrals.

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Page 4: Legwork Patient Relationship Management Software

Patient Relationship Management Software

PRM Software Key Features

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Page 5: Legwork Patient Relationship Management Software

Legwork PRM SoftwareLegwork PRM Software categorizes, schedules and delivers automated communication to

incoming leads and patients that are designed to encourage appointments increase referrals and patient retention.

Patient Relationship Management Software

Nurture

Educate

Thank

Reward

Retain

Practice Management Software

Micro-Sites

Remind

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Page 6: Legwork Patient Relationship Management Software

Email

Complete Automation

Text

Search Social

Postal

Rewards

+

+ +

+

Patient Relationship Management Software

Reviews

+

Legwork PRM is not just another appointment reminder system but rather a comprehensive marketing system.

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Page 7: Legwork Patient Relationship Management Software

Key Features

Designed to educate leads and patients who are searching for specific services and technologies you specialize in.

Micro-Website & Custom Facebook Pages

Patient Relationship Management Software

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Page 8: Legwork Patient Relationship Management Software

Key Features

Lead Generator FormsEmbedded forms placed on your various sites capture new leads.

Website

Micro-site

Review site

Facebook page

Email link

}Patient Relationship Management Software

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Page 9: Legwork Patient Relationship Management Software

Patient Relationship Management Software

Patient & Lead Contact ManagementSecurely houses patient and lead contact information in the cloud for easy access.

Seamless syncingSyncs with your practice management software, micro-site and social pages.

Key Features

9Friday, October 4, 13

Page 10: Legwork Patient Relationship Management Software

Key Features

Patient Relationship Management Software

Key Features

New Patient Experience

Communications are designed to welcome patients to the practice, deliver online patient forms, thank them for choosing you and when appropriate even provide post treatment care instructions.

MEDICAL/DENTAL HISTORY

Patient’s Name: ___________________________________________________ Birthdate: __________________________

1. Are you in good health? Yes No

2. Are you now under the care of a physician? Yes No

If yes, for what condition? ________________________________________________________________________

3. In the past five years have you been hospitalized for a major operation or illness? Yes No

If yes, please explain? __________________________________________________________________________

4. Physician: _____________________________________________________ Phone #: ___________________________

Former Dentist: ________________________ City: _______________________ Phone #: ___________________________

5. Do you have or have you had any of the following:

6. Has a physician ever recommended antibiotics before dental treatment? Yes No

7. List any prescription and / or over the counter medications you are currently taking

Taking ___________________ for ___________________ Taking _____________________ for ___________________

Taking ___________________ for ___________________ Taking _____________________ for ___________________

Have you ever taken any of the following medications (Actonel, Aredia, Bonefos, Boniva, Didronelv, Fosamax,

Ostac, Skelid, Zometa)? Yes No How long? ________

8. Do you smoke? Yes No Do you chew tobacco? Yes No If yes, how long?_________________

9. Are you allergic to or have you had a reaction to:

Local Anesthetics (Novacaine) AspirinPenicillin or other Antibiotics LatexCodeine or other Narcotics Other _______________

10. (Women) Are you pregnant? Yes No If yes, ______ months. Are you nursing? ___________________

11. Have you had any serious trouble associated with previous dental treatment? Yes No

If yes, explain: ________________________________________________________________________________

12. Are you having any dental discomfort or concerns? Yes No

If yes, explain: ________________________________________________________________________________

________________________________________________________________________________

13. Do you have any of the following?

Is there anything you would like to change about your smile?_________________________________________________

I hereby certify that the above information is true and correct

Signed:____________________________________________________ Date:______________________Patient (Parent/Guardian if under 18)

Growths, sores or swollen areasBleeding gumsTeeth sensitive to heat, cold, or sweetsPain or discomfort while chewing

Jaws click, crack, lock or popClench or grind your teethPain in or near earBad breath

Stained or discolored teethCracked teethIll-fitting partials or dentures

Yes NoAsthmaSinus troubleDiabetesHepatitis (Type____)AIDS / HIV+ArthritisFibromyalgia

Yes NoHeart attackHeart murmurMitral valve prolapseHigh blood pressureStrokeRheumatic feverProsthetic joints

Yes NoKidney / liver troubleProlonged bleedingGlaucomaADHD medicationsDrug addiction / alcoholismFainting spells or seizuresOther: _________________

REORDER #06-17668

Welcome to the practice!

We at Dr. Giesy’s office are so happy you have decided to join our practice! We look forward to

providing you and your family the best, most comfortable care. Our desire is to create a unique

dental experience in which your comfort and satisfaction are our top priorities.

During your dental appointment you may enjoy the following:

A massage in your dental chair

Satellite Music

Satellite TV

A favorite film

Noise-canceling headphones

Warm blanket

Complimentary WiFi

Your comfort is our priority: please let us know if you have a special request.

If for some reason you are not able to attend your scheduled appointment, we understand. We

simply request that you call two business days ahead so we are able to serve one of our other

valued patients. If you are unable to make this call, please understand that we may need to

charge a missed appointment fee. If you have a last-minute emergency, we will absolutely take

that into consideration.

Thank you for choosing to trust Dr. Giesy and his team with your beautiful smile. We look

forward to serving you soon.

Michael J. Giesy DMD Sherri Dinkins

Treatment Coordinator

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Page 11: Legwork Patient Relationship Management Software

Key Features

Referral Generator

Ask to refer friends and family and reward patients with a gift cards in exchange for referrals.

Patient Relationship Management Software

Key Features

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Page 12: Legwork Patient Relationship Management Software

Online Reviews Program

Request reviews and surveys from patients to enhance your online reputation.

Patient Relationship Management Software

Key Features

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Page 13: Legwork Patient Relationship Management Software

Key Features

Appointment, Recall & Reactivation Reminders

Any combination and timing of Postcard/Text/ Email will remind patients of appointments.

Patient Relationship Management Software

Key Features

13Friday, October 4, 13

Page 14: Legwork Patient Relationship Management Software

Direct Text, Email,Postal & Gifting Tools

Manually communicate to individuals or groups with a click of a button.

07/17/13 @ 1:30 p.m.Dear Justin, I was thinking

05/13/13 @ 1:30 p.m.Dear Justin, I wanted to remind you that Dr Johnso

09/20/13 @ 1:30 p.m.Dear Justin, It was a pleasur

04/18/13 @ 1:30 p.m.Dear Justin, Thank you for

04/02/13 @ 1:30 p.m.Dear Justin, Did you want

03/09/13 @ 1:30 p.m.Dear Justin, you can forget

01/10/13 @ 1:30 p.m.Dear Justin, Thank you again for your referral!

Justin

Patient Relationship Management Software

Key Features

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Page 15: Legwork Patient Relationship Management Software

Results of your progress are conveniently displayed on the Legwork dashboard.

Key Features

Results Tracking

Patient Relationship Management Software

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Page 16: Legwork Patient Relationship Management Software

PRM Promotions Key Features

Patient Relationship Management Software

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Page 17: Legwork Patient Relationship Management Software

Legwork PRM PromotionsMarketing programs that are intended to drive both leads and existing patients to

your micro-website that is designed to educate and encourage appointments for your key services.

Patient Relationship Management Software

In-Office Collateral

Social Media Marketing

Search Marketing

Patient Newsletters

Online Listings/Reviews

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Page 18: Legwork Patient Relationship Management Software

Communications are scheduled and delivered to your incoming leads and patients to educate them about the services you offer and to encourage appointments.

Promotions include...

Patient Relationship Management Software

Pre-Designed Promotional Programs

Key Features

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Page 19: Legwork Patient Relationship Management Software

Key Features

Patient Relationship Management Software

Jump start your social media exposure and maintain top of mind awareness with social contests.

Social Media Contests

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Page 20: Legwork Patient Relationship Management Software

Key Features

Patient Relationship Management Software

Posts are delivered 3 times per week that are designed to direct fans to your micro-site content.

Social Postings

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Page 21: Legwork Patient Relationship Management Software

Key Features

Patient Relationship Management Software

Legwork will plan, budget, design and implement a monthly search marketing program designed to direct search results to your landing pages.

Search Marketing

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Page 22: Legwork Patient Relationship Management Software

Key Features

Patient Relationship Management Software

Educate patients of your additional services with email and/or postal newsletters that are sent 6 times per year.

Educational Newsletters

Sample Email Newsletter

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Page 23: Legwork Patient Relationship Management Software

Pricing

One-time set up fee $1,500

$299 per monthPRM Software

$199 per monthPromotions Program

Patient Relationship Management Software

Please Note:Postal communication and gift rewards costs are not included in the above fees. Add .95 per piece for than you and post cards. Add $2.95 plus the cost of the gift reward for all rewards fulfillment.

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