lesson 12
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Education for the citizenshipTRANSCRIPT
Recognition ofthe consumerrights andduties
EmilioNavarro
Recognition of the consumer rights and duties
Emilio [email protected]
7 de noviembre de 2014
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 1 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
1. As consumers, when we buy or hire something, we are in factsigning a contract, setting a deal that must be fairly observedby the other part.
@z k@n"su:m@rz "wen wi "baI O:r "haI@r "s2mTIN wi Ar In fækt
"saInIN @ "kA:ntrækt "setIN @ "di:l D@t m@st bi "ferli @b"zÇ:vd baI Di
"2Dr pA:rt
1. Como consumidores, cuando compramos o alquilamos algo,estamos de hecho firmando un contrato, estableciendo un tratoque debe ser observado fielmente por la otra parte.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 2 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
1. As consumers, when we buy or hire something, we are in factsigning a contract, setting a deal that must be fairly observedby the other part.@z k@n"su:m@rz "wen wi "baI O:r "haI@r "s2mTIN wi Ar In fækt
"saInIN @ "kA:ntrækt "setIN @ "di:l D@t m@st bi "ferli @b"zÇ:vd baI Di
"2Dr pA:rt
1. Como consumidores, cuando compramos o alquilamos algo,estamos de hecho firmando un contrato, estableciendo un tratoque debe ser observado fielmente por la otra parte.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 2 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
1. As consumers, when we buy or hire something, we are in factsigning a contract, setting a deal that must be fairly observedby the other part.@z k@n"su:m@rz "wen wi "baI O:r "haI@r "s2mTIN wi Ar In fækt
"saInIN @ "kA:ntrækt "setIN @ "di:l D@t m@st bi "ferli @b"zÇ:vd baI Di
"2Dr pA:rt
1. Como consumidores, cuando compramos o alquilamos algo,estamos de hecho firmando un contrato, estableciendo un tratoque debe ser observado fielmente por la otra parte.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 2 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
2. If we do not get what we had paid for, we are being deceivedand we have a just cause of complaint.
"If wi d@ n6t "get "hw@t wi h@d peId fO:r wi @r "bi:IN d@"si:vd @nd
wi h@v @ dZ@st k@z @v k@m"pleInt
2. Si no recibimos lo que habıamos pagado, estammos siendoenganados y tenemos una causa justa de queja.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 3 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
2. If we do not get what we had paid for, we are being deceivedand we have a just cause of complaint."If wi d@ n6t "get "hw@t wi h@d peId fO:r wi @r "bi:IN d@"si:vd @nd
wi h@v @ dZ@st k@z @v k@m"pleInt
2. Si no recibimos lo que habıamos pagado, estammos siendoenganados y tenemos una causa justa de queja.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 3 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
2. If we do not get what we had paid for, we are being deceivedand we have a just cause of complaint."If wi d@ n6t "get "hw@t wi h@d peId fO:r wi @r "bi:IN d@"si:vd @nd
wi h@v @ dZ@st k@z @v k@m"pleInt
2. Si no recibimos lo que habıamos pagado, estammos siendoenganados y tenemos una causa justa de queja.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 3 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
3. In our state we can denounce any kind of injustice that wesuffer as consumers. It does not matter whether is intentionalor not.
In "aU@ steIt wi k@n d@"naUns "eni kaInd @v In"dz@st@s D@t wi "s2f@r
@z k@n"su:m@rz "It d@z n6t "mæt@ "weD@r Iz �In"tenS@n@l O:r nA:t
3. En nuestro estado podemos denunciar cualquier clase deinjusticia que suframos como consumidores. No importa si esintencionada o no.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 4 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
3. In our state we can denounce any kind of injustice that wesuffer as consumers. It does not matter whether is intentionalor not.In "aU@ steIt wi k@n d@"naUns "eni kaInd @v In"dz@st@s D@t wi "s2f@r
@z k@n"su:m@rz "It d@z n6t "mæt@ "weD@r Iz �In"tenS@n@l O:r nA:t
3. En nuestro estado podemos denunciar cualquier clase deinjusticia que suframos como consumidores. No importa si esintencionada o no.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 4 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
3. In our state we can denounce any kind of injustice that wesuffer as consumers. It does not matter whether is intentionalor not.In "aU@ steIt wi k@n d@"naUns "eni kaInd @v In"dz@st@s D@t wi "s2f@r
@z k@n"su:m@rz "It d@z n6t "mæt@ "weD@r Iz �In"tenS@n@l O:r nA:t
3. En nuestro estado podemos denunciar cualquier clase deinjusticia que suframos como consumidores. No importa si esintencionada o no.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 4 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
4. The businesses and professionals work under manyregulations and laws that try to protect consumers.
D@ "bIzn@s@z @nd pr@"feS@n@lz "wÇ:k "2ndr "meni �regj@"leISnz @nd
"l6z D@t "traI t@ pr@"tekt k@n"su:m@rz
4. Las empresas y profesionales trabajan bajo muchasregulaciones y leyes que intentan proteger a los consumidores.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 5 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
4. The businesses and professionals work under manyregulations and laws that try to protect consumers.D@ "bIzn@s@z @nd pr@"feS@n@lz "wÇ:k "2ndr "meni �regj@"leISnz @nd
"l6z D@t "traI t@ pr@"tekt k@n"su:m@rz
4. Las empresas y profesionales trabajan bajo muchasregulaciones y leyes que intentan proteger a los consumidores.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 5 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
4. The businesses and professionals work under manyregulations and laws that try to protect consumers.D@ "bIzn@s@z @nd pr@"feS@n@lz "wÇ:k "2ndr "meni �regj@"leISnz @nd
"l6z D@t "traI t@ pr@"tekt k@n"su:m@rz
4. Las empresas y profesionales trabajan bajo muchasregulaciones y leyes que intentan proteger a los consumidores.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 5 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
5. In all town councils, we have a department called OMIC(Oficina municipal de informacion al consumidor) that can helpus to get an agreement if we think we are mistreated asconsumers.
In "6l "taUn "kaUnslz wi h@v @ d@"p6:rtm@nt "k6ld OMIC D@t k@n
"help @z t@ "get @n @"grim@nt "If wi "TINk wi @r �MI"stri:t@d @z
k@n"su:m@rz
5. En todos los ayuntamientos, tenemos un departamentollamado OMIC, que puede ayudarnos a conseguir un acuerdo sipensamos que somos maltratados como consumidores.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 6 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
5. In all town councils, we have a department called OMIC(Oficina municipal de informacion al consumidor) that can helpus to get an agreement if we think we are mistreated asconsumers.In "6l "taUn "kaUnslz wi h@v @ d@"p6:rtm@nt "k6ld OMIC D@t k@n
"help @z t@ "get @n @"grim@nt "If wi "TINk wi @r �MI"stri:t@d @z
k@n"su:m@rz
5. En todos los ayuntamientos, tenemos un departamentollamado OMIC, que puede ayudarnos a conseguir un acuerdo sipensamos que somos maltratados como consumidores.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 6 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
5. In all town councils, we have a department called OMIC(Oficina municipal de informacion al consumidor) that can helpus to get an agreement if we think we are mistreated asconsumers.In "6l "taUn "kaUnslz wi h@v @ d@"p6:rtm@nt "k6ld OMIC D@t k@n
"help @z t@ "get @n @"grim@nt "If wi "TINk wi @r �MI"stri:t@d @z
k@n"su:m@rz
5. En todos los ayuntamientos, tenemos un departamentollamado OMIC, que puede ayudarnos a conseguir un acuerdo sipensamos que somos maltratados como consumidores.
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 6 / 1
Recognition ofthe consumerrights andduties
EmilioNavarro
Lesson 12Recognition of the consumer rights and duties
Exercises
What is a contract?
What is a consumer?
Are you a consumer? Why?
When can we complain as consumers?
What do you usually buy?
What is an injustice?
What does intentional mean?
Name a professional.
Name a business.
What is an agreement?
Emilio Navarro Recognition of the consumer rights and duties 7 de noviembre de 2014 7 / 1