lesson 5 polc management roles
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4 roles of Management
Planning
Controlling
Leading
Organising
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Planning is… Setting objectives and how to achieve them
Planning
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Organising is… arranging resources to achieve the businesses goal
Organising
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Leading is…
influencing people to work towards achieving set objectives
Leading
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Controlling is… evaluating and modifying tasks to ensure set objectives are being achieved
Controlling
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MANAGERS AS PLANNERS
• Planning is the preparation of actions in response to stimulus.
• Planning is carried out at all levels, the type of planning will depend on the responsibilities of the manager.
• Planning is the process of deciding where a team, department or whole organisation should be heading and how it intends to get there.
Planning
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Strategic (<5years) Tactical
(3 – 5years) Operational (daily > year)
Planning
Planning can exist at three levels
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STAGES OF PLANNING
Planning
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MANAGERS AS ORGANISERS
• Organising is putting actions and resources to work to achieve set goals established at the planning stage.
• Determining the flow of actions (work) • Determining the human resources required • Allocating human and capital resources • Delegating roles and responsibilities and co-ordinating
the resources of the firm • Allocating or researching capital requirements
Organising
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MANAGERS AS LEADERS
• Leading, motivating and directing employees is the most obvious of roles.
• Yet the most open to interpretation. How do we lead? • This touches on ‘Styles of management” as well as
theories. • From Henri Fayol with Four clear roles to Mintzberg with
his interpersonal, informational and decision making roles. “Management is a difficult and demanding job, the hours are long, interruptions frequent and many conflicting interests have to be dealt with each day.”
Leading
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MANAGERS AS CONTROLLERS
Controlling is more a monitoring role, where performance and estimates are matched up and new plans set.
• Performance estimate are set (goals) • Measures are put in place to determine effectiveness
(tests checks) • Roles and activities are reviewed to ensure goals can
be met
Controlling