lesson: expert fares and rules - dls3.wspan.comdls3.wspan.com/learningcenter/pdfs/virtual...

Domestic Fares and Pricing Fares and Rules

6/12/2002

Lesson: Expert Fares and Rules

Total Time: Content: Question/answer:

60 50 10

Lesson Description: These topics review MoneySaver and Specific Airlines Fares and Rules system. The Worldspan expert will learn time saving shortcuts for retrieving both fares and rules in the Worldspan Fares and Pricing system. The topics discussed in this lesson are

• MoneySaver and Specific Airline Fares • Continuation entries • Ultimate Fare Search • Availability from fares display • Fares from availability display • Historical Fares • Worldspan Fares Rules

Author: Jan Bridges SME: Approved: Master PNRs: There are no PNRs used in this class. The instructor does need to verify that the FBC codes used for current pricing are still valid. Instructors’ notes:

Fares and Rules Domestic Fares and Pricing

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ÿ PowerPoint – 1

Welcome to Fares and Rules ÿ PowerPoint – 2-4

Objectives

At the end of this lesson, you will be able to:

• Request MoneySaver and Specific Airline Fares • Use continuation entries to:

• Display a previous fares display • Move between fares displays • Request a fare by fare type and passenger type code

ÿ PowerPoint – 3

• Request a fares display from availability • Request availability from a fares display • Use Ultimate Fare Search • Request a Historical Fares Display

ÿ PowerPoint - 4

• Display and interpret Worldspan Fare Rules • Display a partial Fares Rules • Display specific Fare Rules • Display Fare Rules by Fare Basis Code


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ÿ PowerPoint – 5-6

Agenda

• MoneySaver Fares • Specific Airline Fares • Continuation Entries • Miscellaneous fare functions

• Availability from fares display • Fares display from availability • Ultimate Fare Search

• Historical Fares ÿ PowerPoint - 6

• Worldspan Fare Rules • Partial Fare Rules • Fare Rules Menu • Specific Fare Rules • Fare Rules by Fare Basis Code

þ Instructors’ Notes

Worldspan contains millions of fares for city pairs worldwide using two sources:

• ATPCO - Air Tariff Publishing Company, a Washington, DC

computer firm with whom airlines file their fares. ATPCO U.S./Canada domestic fares and rules data are loaded three times a day, Monday – Friday. Saturday and Sunday they are loaded once a day. International fares and rules data are loaded four times a day, Monday – Friday and on Saturday and Sunday they are loaded once a day.

• SITA – Societe Internationale Telecommunications


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Aeronautiques. An airline worldwide telecommunications and information services network headquartered in Paris, with a U.S. location in Atlanta, GA. SITA serves as a collector of fare data, not as an official government filing agency. It provides all fares for travel within or between all countries except U. S. and Canada. There are 2 transmissions Monday – Friday and on Saturday and Sunday they are transmitted once a day.

The following types of fare displays can be accessed in Worldspan:

• Worldspan MoneySaver Display – Provides normal (NL) and

excursion (EX) fares for participating airlines, for specified city pairs, displaying them in lowest to highest order.

• Specific Airline Display – Provides fares for participating airlines in lowest to highest order.

• Worldspan Accessplus Fares Display – Provides access to fare information in another airlines’ system through the use of Access Plus.

• Historical Fares – Allows access to fare information based not only on current date but also a past date up to 13 months.

The Worldspan fare quote system is flexible, allowing you to:

• Request a comparison fares display of both normal and excursion fares.

• Move from one fares display to another, (i.e., specific to MoneySaver).

• Request fares by fare type, departure date, airline or Ultimate Fare Search in any combination.

• Move from one fare type, departure date, airline or Ultimate Fare Search in any combination.

• Request a display in either NUCS or base fare amount. • Request a display in any currency using a valid IATA currency

code. • Request a display either sorted from lowest to highest or

highest to lowest.


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: Application Sharing

1. Access HELP FARES and review index.

HELP FARES

2. Access INFO FARES and review index.

INFO FARES


A MoneySaver Fares display provides a list of one-way and round-trip fares for all airlines participating in Worldspan for a specific city pairs. Fares to or from the U.S., include the domestic excise tax. Fares to or from Alaska and /or Hawaii include the prorated domestic excise tax and the departure tax. The arrival tax is included on applicable round-trip fares. Passenger Facility Charges (PFCs) and the flight segment tax (ZP) are not included. International fares do not include taxes, Passenger Facility Charges or flight segment taxes. MoneySaver Fares display defaults to normal and excursion fares (NLX), mixed, both one-way and round-trip. Worldspan defaults to today’s date if a travel date is not specified. Fares are listed lowest to highest regardless of fare basis code, so the least expensive fare within the requested fare type is always at the top of the display. Only published circle and round-the-world fares are shown in a MoneySaver Fares display. These fare types are currently restricted from auto pricing


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The maximum number of fares that can be displayed at one time is, 255. “MORE FARES AVAILABLE” appears at the bottom of a MoneySaver Fares display when more fares exist in the requested market. A more specific fares entry is needed to narrow down the search. 1. Request Money Saver Fares from Boston (BOS) to Miami (MIA).

4FBOSMIA /A/ **MONEYSAVER FARES**LOADED 20JUL 00 27EST/20JUL 05 27GMT /B/ BOSMIA NLX FARES FOR TRVL 29JUL01 AND TKTG 20JUL /C/ US TAXES VARY * SEG/PFC CHARGES MAY APPLY LN A/L F.B.C. USD OW RT EFF LTK AP MIN/MAX 1 UA V14COMSN 128.00 9JUN98 - 14 SAT@ - 2 DL #LA4JULN 81.00 162.00 29JUN98 - 1M - / - 3 AA #ME21NR 225.00 11FEB98 - ## SAT@ 30 4 CO *QE21JI 225.00 22MAY98 - ## SAT@ 1M ------------------------------------------------------------ /D//E//F/ /G/ /H/ /I/ /J/ /K/ /L/ /M/


Display Explanation

Label Header Description

A MONEY SAVER FARES LOADED 20JUL 00:27EDT/20JUL 05:27GMT

Type of display Date and time of last fare load- Shown as Eastern (EST or EDT) and Greenwich Mean Time (GMT) using the 24 hour clock

B BOSMIA NLX FOR TVL 29JUL01 AND TKTG 20JUL

City pair requested Fare Types (normal and excursion) Travel and ticketing date

C US TAXES VARY * SEG/PFC CHARGES

Advisory message regarding taxes, flight segment tax, PFC charges, fuel charges


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MAY APPLY

D LN 2

Line number – Allows rules display by line number

E A/L DL

Airline fare filed by Delta

F # *

# - Indicates black out dates exist * - Fare does not auto price. Also indicates the fare may be a published circle trip or round-the-world fare. These currently do not auto price

G F.B.C. LA4JULN

FARE BASIS CODE / Ticket Designator field Maximum 8 characters. If the combined field exceeds 8 characters, only the first 8 will show.

H OW One-way fare column. If the one-way column is blank the roundtrip fare cannot be divided by 2 for a one-way fare.

I RT Roundtrip column. If the roundtrip column is blank the one-way fare cannot be doubled to produce a roundtrip fare. /2X OW/ in this column indicates the one-way fare can be doubled to produce a roundtrip fare-

J EFF Travel effective date First date travel can begin due to other fare restrictions, season or advance purchase-travel may not be valid on this date

K LTK Last date that ticketing and sale of this fare is permitted

L AP ## 14 1M

Advance purchase ## - See rules for details 14 - Days prior to departure 1M – Months prior to departure

M MIN/MAX MIN/MAX – Minimum and maximum stay requirements. Numeric – The number of days a passenger must stay e.g. 14/60 rule indicates the return travel may not commence prior to the 14th day at 1201 A or no later than midnight of the 60th day Month – The letter M after a number indicates the number of months required for a stay i.e. 1M Day of – The 3 letter day of the week


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indicates day of the week return may not commence until the day shown @ Rules provisions vary by travel date ## Complicated details- see rule 4F.RN#MIN or 4F.RN#MAX


A Specific Fares display provides fares for airlines participating in Worldspan lowest to highest order, beginning with round-trip fares and progressing to one-way fares.


1. Access INFO 4FDOM and review.

INFO 4FDOM

2. Request a Specific Airline Fares display between Atlanta (ATL) and San Francisco (SFO). Point out differences between MoneySaver Fares display and Specific Airline Fares display.

4FATLSFO-DL /A/ 4FATLSFO-DL NLX FARES /B/ ATLSFO-DL 28JUL01 $$ AA CO F9 HP NW TW UA US /C/ US TAXES VARY * SEG/PFC CHARGES MAY APPLY LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN/ BKG NBR CODE OW USD EFF DISC FST/LST NBR DT MAX CDE 1 L9E14NR R 407.00 21JUN9 - - 86 ## SU@ 30 L 2 KE21NR R 491.00 21JUN9 - - 86 ## SU@ 30 K 3 #QES21NN R 572.00 1JUN9 - - 86 ## SU@ 30 Q 4 QE21NN R 622.00 1JUN9 - - 86 ## SU@ 30 Q 5 QE14NR R 596.00 21JUN9 - - 86 - - / - Q 6 #HES14NN R 791.00 1JUN9 - - 86 - -/ - H) 7 F06 R1199.00 01OCT9 - - 86 - - / - FC ----------------------------------------------------------


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Display Explanation


A 4FATLSFO-DL NLX FARES

Entry repeated, fare type displayed

B ATLSFO-DL 28JUL01 $$ AA CO F9 HP NW TW UA US

City pair, airline and date requested (will default to current date if no date is requested) $$ - Indicates other airlines MoneySaver Fares in this market

C US TAXES VARY * SEG/PFC/FUEL CHARGES MAY APPLY

Advisory message regarding taxes, flight segment tax, PFC charges


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3. Access HELP CODES and review the index

HELP CODES

4. MD once and tab to HELP FDC and review.

MD 5. Access HELP 4F* and review.

HELP 4F*

6. Redisplay last fares display and Move Right (MR)

4F* MR

/AA/ FARES LOADED - 01JUN01 12:05EDT / 01JUN01 16:05GMT ATLSFO-DL 1JUN01 $$ AA CO F9 HP NW TW UA US /BB/ US TAXES VARY * SEG/PFC CHARGES MAY APPLY LINE FARE RT FARE TRVL NBR CODE OW USD COMP Q PEN RULE CNV 1 L9E14NR R 388.00 - N Y 4213 N 2 *LO14ANN R 440.00 7SEP0 N Y 4640 N 3 *LP14ANN R 520.00 7SEP0 N Y 4640 N 4 #QES21NN R 572.00 - N Y 4242 N 5 B06 635.00 - N Y 2000 N ----------------------------------------------------------- /CC/ /DD/ /EE/ /FF/ /GG/

Display Explanation


AA FARES LOADED – 01JUN01 12:05EDT/01JUN01 16:05GMT

Date and time of last fare load shown both in Eastern (EST or EDT) and Greenwich Mean (GMT) times using the 24 hour clock

BB US TAXES VARY * SEG/PFC CHARGES MAY APPLY

Advisory message regarding taxes, flight segment tax, PFC charges

CC TRVL COMP 07SEP0

Travel complete date

DD Q N

Q – Applicable surcharge N – no surcharges Y – yes surcharges Y – yes surcharge


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Amount – directional or seasonal

EE PEN Y

Penalty Applies Y Yes penalty applies N No penalty applies

FF Rule

Fare rule number

GG CNV N

Converted fare Y – fare is converted from airline currency to requested currency N – fare was filed in the requested or default currency

7. Move right to season’s display and review (MRS). (This entry is only applicable for carrier specific request). (ML) to return to original display.

MRS DISCUSS AND THEN ENTER

ML ATLSFO-DL 01JUN99 $$ AA CO F9 HP NW TW UA US /AAA/ US TAXES VARY * SEG/PFC CHARGES MAY APPLY LINE FARE RT FARE SEASONAL APPLICATION NBR CODE OW USD @USE OUTBOUND SEASON RT 1 L9E14NR R 388.00 ALL YEAR - 2 HDGLGA 199.00 ALL YEAR - 3 KLVUSA99 226.00 01APR-31MAY *MORE SEASONS IN RULE 4 KHVUSA99 248.00 01JUN-31AUG *MORE SEASONS IN RULE 5 *BMIL 362.00 ALL YEAR - 6 #JFFY 800.00 ALL YEAR - 7 JFFYNR 800.00 16DEC-10JAN - 8 FFY06NR 800.00 16DEC-10JAN - 9 #FFY06 800.00 ALL YEAR - ------------------------------------------------------ /AAA/ /BBB


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Display Explanation


AAA 16DEC – 10JAN First non-directional or outbound date. The seasonal range of dates display for each trip. If more than one range per season applies *MORE SEASONS IN RULE displays in the second column.

BBB MORE SEASONS IN RULE

SECOND NONDIRECTIONAL OR INBOUND DATE COLUMN WILL CONTAIN INBOUND SEASONAL DATE RANGES.


Fare Type Codes designate the type(s) of fares to be displayed. A fares display entry can include up to five Fare Type Codes, using a slash to separate the Fare Type Codes. Worldspan defaults to normal and excursion (NLX) fare in a fares display. Fare Type Codes of ALL is best used when a fare cannot be located or it is not known how the airline filed a fare.


8. Access HELP FTC and review.

HELP FTC

9. Display fares from Atlanta to Washington, D. C. using the following FTC’s:

n Military ML n Promotional Fares PR

4FATLWASML/PR


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10. Redisplay for Continental Airlines only. Then redisplay for all airlines:

4F*-CO 4F*A


A fares display entry can search for specific fares based on Passenger Type Codes. (PTC) PTC’s can be used instead of, or in addition to, Fare Type Codes, with a maximum of five per entry.


11. Access HELP PTC, move down to the list of Passenger type Codes and review.

HELP PTC


Senior Citizen, (SRC) and child (CNN) are the most commonly used Passenger Type Codes. 12. Display fares from Atlanta (ATL) to Washington (WAS) using the following PTCs and review:

• Senior Citizen SRC • Military MIL

4FATLWASSRC/MIL


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13. Display military fares on Delta from Atlanta (ATL) to Washington, D.C. (WAS) and review.

4FATLWASMIL-DL þ Instructors’ Notes

Continuation entries provide a simplified method of redisplaying a previous fare display or moving from one fares display to another. 14. Access HELP 4FOPT and review.

HELP 4FOPT

15. Redisplay the last fares display and request all fares.

4F*A

16. Request availability display from the fares on United Airlines.

A.4F-UA

17. Access HELP AVAILFARES and review.

HELP AVAILFARES


Ultimate Fare Search (UFS) allows certain options to be added to a fares display entry. Fares that do not apply to the options entered are not displayed. Ultimate Fare Search can be used for all fares displays to edit the following.


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ÿ PowerPoint – 7-9

Ultimate Fare Search edits for the following • Seasonal restrictions • Advance purchase requirements • Day of week application (edits leave and return dates

individually) • Fare effective dates

ÿ PowerPoint - 8

• Minimum and maximum stay requirements • Blackout dates • Fare discontinued date • Travel complete date

ÿ PowerPoint - 9

Ultimate Fare Search does not edit the following:

• Time of day restrictions • Specific airport restrictions • Routings • Specific flight numbers


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1. Access HELP UFS and review.

HELP UFS

2. Display fares from Salt Lake City to Boston leaving on the 23rd of next month and returning on the 27th of next month.

4FSLCBOS/L23MMM/R27MMM

3. Redisplay the last fares display and request Delta fares.

4F*-DL

4. Request availability from fares display and return to fares display:

A. 4F

4F.A-DL

5. Redisplay the fares removing all edits.

4F*/LCXL þ Instructors’ Notes

Worldspan provides a historical fares display in selected domestic and international markets for up to 13 months. The entry to request this fare information requires the following:

• Airline Code • Ticketing Date with year • Travel date with year


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The ticketing date and travel day can appear in any order. Historical fares are captured each day, after the last fare load. The response looks like a Specific Fares display, with the exception of the header line.


1. Access INFO 4F*H and review.

INFO 4F*H

. 2. Access HELP 4F*H. Move down to past date entries and review.

HELP 4F*H MD

3. Display historical fares for ticketing on the 15th of last month and travel on the 22nd of last month from Atlanta (ATL) to San Francisco (SFO) on American.

4FATLSFO15MMMYY22MMMYY-AA (MMM = MONTH, YY = YEAR)


Within a fares display, key elements to qualify passengers for a fare amount are found in the mini-rule. Tab stops allow easy access to the specific rule text. Mini rules are an alternative to the full text rule and displays the basic rules of a fare in an abbreviated format. Worldspan defaults to the mini rule when a 4F.R entry is made. ATPCO transmits updates to domestic rules three times a day and international updates are received four times a day.


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1. Access HELP RULES, INFO RULEEXPL and review.

HELP RULES INFO RULEEXPL

2 Display fares from HOULAX on United for the 29th OCT

4FHOULAX29OCT-UA (a)HOULAX-UA 29OCT01 *RULE DISPLAY* TARIFF 011 RULE 4165 (b) (c) (d) (e) (f) (g) (h) 004-FARE BASIS USD TAX TOTAL PTC FT QE73NR R 381.39 28.61 410.00 ADT EX QE73NR/INF50 R 190.70 14.30 205.00 INS EX QE73NR/IN00 R 0.00 0.00 0.00 INF EX QE73NR/SD10 R 343.26 25.74 369.00 SRC EX QE73NR/SD10C R 343.26 25.74 369.00 CMP EX (i)BOOKING CODES Q QN (j)FIRST TRAVEL -24SEP01 (k)SEASONS - NO RESTRICTION PENALTIES - CHANGE-100.00 USD CANCEL-NON REF FOR ALL CONDITIONS SEE TEXT RULE >4F.R4#PEN ( DAY/TIME - NO RESTRICTION ADV RES/TKT - RES REQ 7 DAYS BEFORE DEPART TKTG WITHIN 1 DAY AFTER RESERVATIONS OR AT LEAST 7 DAYS BEFORE DEPART WHICHEVER IS EARLIER ALL SEGMENTS MUST BE CONFIRMED FURTHER RESTR APPLY SEE TEXT RULE >4F.R4#ADV ( MIN STAY - BEGIN TVL MON/TUE/WED/THU/SUN RETURN AFTER 3 DAYS AFTER DEPARTURE FROM ORIGIN BEGIN TVL FRI/SAT RETURN FIRST SUNDAY AFTER DEPARTURE FROM ORIGIN FURTHER RESTR APPLY SEE TEXT RULE >4F.R4#MIN (


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Display Explanation


a HOULAX -UA 29OCT01 RULE DISPLAY TARIFF 011 RULE 4165

Departure and arrival cities Airline Current date Header Tariff filing Rule number

b 004 Line number from fares display

c FARE BASIS QE73NR R

Fare basis code/ticket designator R = Round trip O = One-way

d USD 381.39

Base fare and currency code

e TAX 28.61

U.S. domestic excise tax

f TOTAL 410.00

Total fare

g PTC ADT

Passenger Type Code

h FT EX

Fare Type Code EX – Adult excursion

j BOOKING CODES Q QN Booking code(s) – one or two character code the fare must be booked in to qualify for the displayed fare

k SEASONS – NO RESTRICTIONS

Rule categories to find specific information, i.e., season, penalities


1. Redisplay the last fares display.

4F*

2. Access the HELP display for the fare on line 5.

4F.R5#HELP


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3. Move down to view remaining options.

MD

4. Access INFO RULEG and review.

INFO RULEG þ Instructors’ Notes

The MENU test display contains only the rule categories applicable to the fare requested in the entry. The MENU provides the capability to <TAB> to a specific category, or return to the fares display.



4F*

2. Access the MENU display for the fare on line 1 and review.

4F.R1#MENU

3. Tab to Penalties, enter and review.

<TAB> 4F.R1<PEN>


Specific Rules Display allows a specific category of the rule to be displayed by adding the three-character code to the mini rule entry. Up to five categories can be requested at one time.


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4F*

2. Access categories PEN, ADV and BLA for the fare on line 2 and review.

4F.R2#PEN/ADV/BLA þ Instructors’ Notes

A fare rule for an airline in a specific market can be displayed by using a valid fare basis code (FBC). Expired or canceled fare basis codes are not acceptable.


1. Access HELP RULES and review.

HELP RULES

2. Display the fare rule for Northwest Airlines from Detroit (DTW) to Kansas City using the FBC of Y26.

4FDTWMCI*Y26-NW


A specific rule category can also be combined with a fare basis code. Up to five categories can be displayed at one time.


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3. Display the advanced purchase rule and black out dates for Delta Air Lines traveling from Miami to Boston using the FBC of KE14TN.

4FMIABOS*KE14TN-DL#ADV/PEN

¥ Summary review


We will now return to the Whiteboard and review what we have discussed today.

ÿ PowerPoint - 10

Multiple Fare Types

• When using Multiple Fare types you have a maximum of 5 fare types per entry

• Normal, Excursion, Senior & Carrier • 4FATLMIANL/EX/SRC-DL

• Multiple PTC • 4FATLMIAADT/SRC/CMP


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ÿ PowerPoint - 11

Multiple Fare and PTC Types Continued

• PTC, Carrier & Booking Class • 4FATLFLLSRC-DL#K

• Ultimate Fare Search using fare type, carrier &

specific dates • 4FMSPMIANL/EX-NW/L14DEC/R28DEC

ÿ PowerPoint - 12

Multiple Fare and PTC Types Continued

• Ultimate Fare Search using fare type, carrier, specific dates and maximum rate

• 4FATLPHXEX-DL/MR-400/L23JUL/R29JUL ÿ PowerPoint - 13

Fares Availability

• MoneySaver fares from availability • 4F.A

• Availability from fares display adding time frame • A.4F9A

• Ultimate Fare Search from availability w/dates • 4F.A/L23JUN/27JUN


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ÿ PowerPoint - 14

Fares Availability Continued

• Ultimate Fare Search from availability w/dates • 4F.A/L23JUN/27JUN

ÿ PowerPoint - 15

Historical Fare

• Historical fare quote (13 months) • 4FMSPORD10OCT017OCT01-DL (tkt date)(tvl date)

ÿ PowerPoint - 16

Fares Continuation Entries

• 4F* -Redisplay last fares display

• 4F*NL –Redisplay new fare type

• 4F*ADT/SRC –Redisplay specific PTC


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ÿ PowerPoint - 17

Miscellaneous

• MR – Moves right in fare display

• ML – Moves left in fare display

• MRS – Moves right for season in specific fare display ÿ PowerPoint - 18

HELP & INFO Pages

• HELP 4F • HELP 4FOPT • HELP A.4F • HELP PTC • INFO 4FOPT • INFO FARE* • HELP UA0 – This HELP page will display direct

access entries for specific carrier –most carrier have fares display formats

ÿ PowerPoint 19

Questions


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ÿ PowerPoint - 20

Related Topics

• Self-Study Tutorials • Fares

• Self-Study Tutorials

• Worldspan Fares System • Itinerary Pricing

ÿ PowerPoint - 21

Thank You

• For participating in Expert Fares & Rules

• For questions and comments, please send an

e-mail to:

[email protected] ÿ PowerPoint -22

Evaluation

lesson: expert fares and rules - dls3.wspan.comdls3.wspan.com/learningcenter/pdfs/virtual...

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