lesson plans

PMRSGeetanjali Institute of Technical StudiesMaster of Business AdministrationLesson plan of Performance management and retention strategiesS.No.ModuleTopics to be coveredNo. Of lectures RequiredIPerformance Appraisal1A Conceptual Framework, Concept & Definitions of performance Appraisal12Objectives and Pocess of performance appraisal13Performance Appraisal vs Performance Management System14Concept of performance management15process of performance management16 Elements 0f performance management1Total = 6IIBehavioral Performance Management7Learning Theories; Principles of Learning:28Reinforcement and Punishment19Role of Organizational Reward Systems110Behavioral Performance Management111OB Model1Total = 6

IIIPotential Appraisal & HRD12Meaning & objectives of Potential Appraisal113Potential Appraisal & Performance Appraisal214Concept of HRD115Objectives and challenges of HRD116D Mechanisms and HRD outcomes1Total = 6Performance Planning & Measuring Performance17IVMeaning & need or Performance Planning118Planning Individual Performance119Principles of Measurement120Classification of Performance Measures121Measurement issues; Approaches &: tools to measure organizational performance222Traditional and modern performance appraisal methods2Total = 8VCompetency Analysis and Competency Mapping23Meaning of competency, Competency Analysis124Approaches to competency Analysis125Competency mapping126Need development and assessment of competency models227Competency and performance128Tools to identify the competencies of the employees2Total = 829VICase and ProblemsTotal = 6Total Lectures to be covered=40

ELGeetanjali Institute of Technical StudiesMaster of Business AdministrationLesson plan of Employment LawS.No.ModuleTopics to be coveredNo. Of lectures RequiredTrade Unions Act, 19261IObjectives of the act, definitions12coverage, registration & recognition of Trade Unions13Industrial Employment (Standing Orders) Act, 1946:14Various issues pertaining to employment standing orders15Industrial Disputes Act, 1947:16Machinery available for settling for grievance handling17penalty, strike lockout, layoff, retrenchment etc.2Total = 8IIThe Payment of Bonus Act, 19658Computation of gross benefit and available surplus disqualification for bonus29set on and set off allocable surplus110reference of disputes under the act111penalty special provision with respect to payment of bonus linked with production of productivity2Total = 6IIIEmployees Provident Funds ( and Misc. Provisions) Act, 195212Exempted establishments, employee family pension213employees deposit linked insurance scheme114Mode of Recovery of Money due from employees,115protection against attachment, priority of payment of contribution over other debts2employer not to reduce wages etc., liability in case of transfer of establishment.2Total = 8IVWorkmans Compensation Act, 192316Objective of the Act Definitions, Dependant Employer, Wages217Workmen, Workmens Compensation (Employers Liability for compensation218amount of compensation, Procedure for compensation)1Total = 5VEmployees State Insurance Act, 1948:19Contributions, administrative arrangements120Benefits (Sickness Benefit, Maternity Benefit, Disablement Benefit,221Dependants Benefit, medical Benefit, Funeral Benefit122Prescribed Specification for Entitlement Administration of Disablement Benefit),1Provision of Medical Treatment by State Government, Penalties.1Minimum Wages Act, 194823Definition, all provisions of the act.1Payment of Wages Act, 1936124Definition, scope and provision of the actTotal = 8VIThe Contract Labor Regulation and Abolition Act25Definition, scope and provision of the act.2Factories Act, 1948:26Definition, scope and provision of the act.2Shops & Establishment Act27Ethical issues & Laws at Work Places.2Total = 628VIICase and ProblemsTotal = 4TotaL lectures req. = 45

Marketing of servicesGeetanjali Institute of Technical StudiesGeetanjali Institute of Technical StudiesMaster of Business AdministrationMaster of Business AdministrationLesson plan of Marketing of ServicesS.No.ModuleTopics to be coveredNo. Of lectures Required1IIntroduction to Service Marketing2Understanding Service13The Nature of Service Marketing14Classification of service.2Total = 4IIService Consumer Behavior5Understanding Consumer Behaviors16Customer expectations & perceptions,17managing & exceeding customer service exportations28Strategic for influencing customer perception.2Total = 6IIIStrategic Issues in Services Marketing9Market Segmentation & Targeting210Individualized Service and Mass Customization,211Differentiation and Positioning of Services212Steps in developing a positioning strategy,213Developing and maintaining demand & capacity2Total = 10IVThe marketing mix and services14The marketing mix dements115Traditional marketing mix - Product, price place, promotion & communication services216extended marketing mix people, process physical evidence in services2Total = 5VChallenges of service marketing17Developing & managing the customer service function2Marketing planning for service118Developing & maintain quality ill services219Relationship marketing1Total = 6VIService marketing - specific Industries20Tourism, Travel, Transportation service marketing421financial services122Education & Professional service223Telecom & Courier124Media Service2Total = 1025VIICase and ProblemsTotal = 4Total Lectures Req. = 45

HRP

Sheet2Geetanjali Institute of Technical StudiesMaster of Business AdministrationLesson plan of Performance management and retention strategiesS.No.ModuleTopics to be coveredNo. of lectures Req.IPerformance Appraisal1A Conceptual Framework, Concept & Definitions of performance Appraisal12Objectives and Pocess of performance appraisal13Performance Appraisal vs Performance Management System14Concept of performance management15process of performance management16 Elements 0f performance management1Total = 6IIBehavioral Performance Management7Learning Theories; Principles of Learning:28Reinforcement and Punishment19Role of Organizational Reward Systems110Behavioral Performance Management111OB Model1Total = 6


Sheet3Geetanjali Institute of Technical StudiesMaster of Business Administration Lesson plan of Employment LawS.No.ModuleTopics to be coveredNo. Of lectures Req.Trade Unions Act, 19261IObjectives of the act, definitions12coverage, registration & recognition of Trade Unions13Industrial Employment (Standing Orders) Act, 1946:14Various issues pertaining to employment standing orders15Industrial Disputes Act, 1947:16Machinery available for settling for grievance handling27penalty, strike lockout, layoff, retrenchment etc.1Total = 8IIThe Payment of Bonus Act, 19658Computation of gross benefit and available surplus disqualification for bonus29set on and set off allocable surplus110reference of disputes under the act111penalty special provision with respect to payment of bonus linked with production of productivity2Total = 6IIIEmployees Provident Funds ( and Misc. Provisions) Act, 195212Exempted establishments, employee family pension213employees deposit linked insurance scheme114Mode of Recovery of Money due from employees,115protection against attachment, priority of payment of contribution over other debts2employer not to reduce wages etc., liability in case of transfer of establishment.2Total = 8IVWorkmans Compensation Act, 192316Objective of the Act Definitions, Dependant Employer, Wages217Workmen, Workmens Compensation (Employers Liability for compensation218amount of compensation, Procedure for compensation)1Total = 5VEmployees State Insurance Act, 1948:19Contributions, administrative arrangements120Benefits (Sickness Benefit, Maternity Benefit, Disablement Benefit,221Dependants Benefit, medical Benefit, Funeral Benefit122Prescribed Specification for Entitlement Administration of Disablement Benefit),1Provision of Medical Treatment by State Government, Penalties.1Minimum Wages Act, 194823Definition, all provisions of the act.2Payment of Wages Act, 193624Definition, scope and provision of the act1Total = 9VIThe Contract Labor Regulation and Abolition Act25Definition, scope and provision of the act.2Factories Act, 1948:26Definition, scope and provision of the act.2Shops & Establishment Act27Ethical issues & Laws at Work Places.2Total = 628VIICase and ProblemsTotal = 4TotaL lectures req. = 45

Sheet1Geetanjali Institute of Technical StudiesMaster of Business AdministrationLesson plan of Performance management and retention strategiesS.No.ModuleTopics to be coveredNo. Of lectures RequiredIPerformance Appraisal1A Conceptual Framework, Concept & Definitions of performance Appraisal12Objectives and Pocess of performance appraisal13Performance Appraisal vs Performance Management System14Concept of performance management15process of performance management16 Elements 0f performance management1Total = 6IIBehavioral Performance Management7Learning Theories; Principles of Learning:28Reinforcement and Punishment19Role of Organizational Reward Systems110Behavioral Performance Management111OB Model1Total = 6


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