lessons from over 10 years of public transport open data

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© CGI Group Inc. CONFIDENTIAL Lessons from Over 10 Years of Public Transport Open Data Mika Vuorio / CGI 17.6.2014 ITS Europe 2014 Helsinki

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With over a decade of open data and 30 years of public transport experience this session will give insight from the different stakeholders on today’s achievements and tomorrow’s ambitions in the field of public transport open data. It will highlight the challenges of citizen engagement, privacy, reliability and accountability of the data. Hear how cities have engaged with their citizens to get updates to changes to the mapping as well as providing open data for new value added services and what the future holds such as opportunities for low-emission journey planning.

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Page 1: Lessons from over 10 years of public transport open data

© CGI Group Inc. CONFIDENTIAL

Lessons from Over 10 Years of Public Transport Open Data

Mika Vuorio / CGI17.6.2014ITS Europe 2014 Helsinki

Page 2: Lessons from over 10 years of public transport open data

2

Background

CGI has over 40 years experience on Public Transport IT-systems

CGI has delivered 30+ Journey Planners, for example

• Helsinki region journey planner

• Tampere region journey planner

• Finnish nation wide journey planner

Openness of the Journey planner solution has been key value since the beginning

Page 3: Lessons from over 10 years of public transport open data

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Lessons learned – It’s about Community

Involve and encourage

the ecosystem

• Travel Hacks

• Competitions

• Open Data Conferences

Picture: TravelHack, Göteborg, Sweden

Page 4: Lessons from over 10 years of public transport open data

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Lessons learned – Technical Views

At the same time improve your technical capability to offer Open Data

• Both original source data and processed data query API’s available• The third party user has the choice

• Processed data query API provides faster way to utilize

• Valuable feedback• Improvements to both API’s but also to the data quality

• Data Quality• Data quality improvements along the way

• Interface specifications and common terms

Page 5: Lessons from over 10 years of public transport open data

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Lessons learned – Who is using the data?

In the beginning there was worry how data is used and is there possibility 3rd party apps confuse the end users • in past 12 years we haven seen any issues on Open Data, in contrast there

has been created wealth of easy to use apps

• Developer Site• API registration and usage statistics

• Access must be easy and automatic

• There is need to communicate with the third party developers• Statistics to proactively add capacity

• Gathering Information where the Open Data is used

Page 6: Lessons from over 10 years of public transport open data

Our commitment to youWe approach every engagement with one objective in mind: to help clients succeed

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