lessons learned from the pittsburgh g20 summit for … · microsoft powerpoint - lessons learned...

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NSSENSSE

NNational ational SSpecial pecial SSecurity ecurity EEventvent

GG--20 SUMMIT20 SUMMITHEADS OF STATE AND FINANCE MINISTERS HEADS OF STATE AND FINANCE MINISTERS OF 20 IMPORTANT INDUSTRIAL AND OF 20 IMPORTANT INDUSTRIAL AND EMERGINGEMERGING--MARKET COUNTRIES FROM MARKET COUNTRIES FROM AROUND THE WORLDAROUND THE WORLD

ALONG WITH THOUSANDS OF ALONG WITH THOUSANDS OF SPECTATORS, SOME SUPPORTIVE AND SPECTATORS, SOME SUPPORTIVE AND SOME NOT SO SUPPORTIVE!SOME NOT SO SUPPORTIVE!

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GG--20 SUMMIT20 SUMMITTHERE WAS NO PLANNING GUIDE!!THERE WAS NO PLANNING GUIDE!!

OFFICIAL MEETINGS DID NOT BEGIN UNTILOFFICIAL MEETINGS DID NOT BEGIN UNTILOFFICIAL MEETINGS DID NOT BEGIN UNTIL OFFICIAL MEETINGS DID NOT BEGIN UNTIL MIDMID--JUNE, 2009JUNE, 2009

DATE OF EVENT DATE OF EVENT ––SEPTEMBER 24SEPTEMBER 24--25, 200925, 2009

Lessons learned…Lessons learned…

Reach out EARLY to local, regional, state and federal Reach out EARLY to local, regional, state and federal assets / partnersassets / partners

Leave any political agendas or personality conflicts Leave any political agendas or personality conflicts at the doorat the doorat the doorat the door

Establish a clear chain of commandEstablish a clear chain of command

Be prepared to educate others on need for / role of Be prepared to educate others on need for / role of EMS / Health / Medical componentsEMS / Health / Medical components

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Reach out to other agencies that have planned a Reach out to other agencies that have planned a NSSE (London, Denver, Boston, D.C.)NSSE (London, Denver, Boston, D.C.)

SubSub--Committees for Committees for The Pittsburgh SummitThe Pittsburgh Summit

AirportAir SecurityCivil DisturbanceConvention Center

• Fire/Life Safety/HAZMAT• Foreign Dignitary/VIP Support• HEALTH / MEDICAL• IntelligenceConvention Center

Consequence ManagementCredentialingCrisis ManagementCritical Infrastructure ProtectionDinner SiteExplosive Device Response

• Intelligence• Inter-Agency Communication• Legal• Maritime Security• Public Affairs• Tactical / Counter-Surveillance• Training• Transportation / Traffic

NSSE =NSSE =No funding was provided to No funding was provided to

cover substantial cost of cover substantial cost of planning and execution planning and execution

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NSSE =NSSE = THINGS THINGS WILL CHANGEWILL CHANGE

All plans were dynamic and All plans were dynamic and changed on an hourly basis even changed on an hourly basis even

during the eventduring the event

Lessons learned…Lessons learned…Be flexible! From the time the event is announced andBe flexible! From the time the event is announced andplanning begins to the conclusion of the event, every aspect planning begins to the conclusion of the event, every aspect of it will change time and time again. Ability to adapt of it will change time and time again. Ability to adapt / move assets is essential./ move assets is essential.

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HighHigh--Visibility Vests for EMSVisibility Vests for EMS

OR…Find the Medic???OR…Find the Medic???

CREDENTIALLING:Complicated!

Service ID

Event ID

City of Pgh ID

Secret Service ID

Certification Level ID

Background Checks

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ACCOUNTABILITY ACCOUNTABILITY –– Personnel and VehiclesPersonnel and VehiclesGPS trackingGPS trackingID and Mapping ID and Mapping –– mutual aid personnel not mutual aid personnel not familiar with downtown city areasfamiliar with downtown city areas

OPERATIONAL ISSUESOPERATIONAL ISSUESCommunicationsCommunicationsThe City of Pittsburgh versus the City of G20The City of Pittsburgh versus the City of G20Numerous TeamsNumerous TeamsSituational AwarenessSituational Awareness

G20 TRAINING DAYG20 TRAINING DAY

Cultural Differences / Sensitivity and Cultural Differences / Sensitivity and Treatment AwarenessTreatment Awareness

Mass Casualty Plan / Legal Issues / IS Mass Casualty Plan / Legal Issues / IS 300 Forms300 Forms300 Forms300 Forms

WMD Awareness / Treatment ReviewWMD Awareness / Treatment Review

PPE Review (Level C, APR, PAPR) / PPE Review (Level C, APR, PAPR) / DecontaminationDecontamination

G20 TRAINING DAYG20 TRAINING DAY

Triage Review using the SMART Triage SystemTriage Review using the SMART Triage System

Dressing out in Level C suits with PAPR and Dressing out in Level C suits with PAPR and Performing Airway Care and Administration of Performing Airway Care and Administration of AntidotesAntidotes

Dressing out in Level C suits with PAPR and Dressing out in Level C suits with PAPR and Performing Patient Care during Gross and Performing Patient Care during Gross and Technical DecontaminationTechnical Decontamination

Managing Civil Actions in Threat Incidents Managing Civil Actions in Threat Incidents ((MCATIMCATI) ) DevicesDevices

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The importance of a GThe importance of a G--20 specific Training Days: 20 specific Training Days:

USSS and FBI agent rep inputUSSS and FBI agent rep input

Partnering with Law Enforcement during training / good Partnering with Law Enforcement during training / good team building opportunityteam building opportunityteam building opportunityteam building opportunity

Mask care, donning / doffingMask care, donning / doffingGas house, decon, etc.Gas house, decon, etc.Less than lethal Less than lethal –– bean bagbean bagLRAD (Long Range Acoustic Device)LRAD (Long Range Acoustic Device)MultiMulti--agency Cut Teams agency Cut Teams

Dividends AFTER the eventDividends AFTER the event


Patient Contact / Refusal FormsPatient Contact / Refusal Forms

Family assistance informationFamily assistance information

Power bars Power bars –– read for contentread for content: peanut butter: peanut butter

Buddy check PRIOR to leaving briefingsBuddy check PRIOR to leaving briefingsy g gy g g

Be professional Be professional –– don’t let anybody push your don’t let anybody push your

buttons!buttons!

Politically correct terminology: Protestors vs. PublicPolitically correct terminology: Protestors vs. Public

Get out of “your lane” once in a while! Get out of “your lane” once in a while!


Sharing of information with field personnel Sharing of information with field personnel –– A number A number of them felt that of them felt that notnot enough was shared enough was shared soonsoon enough.enough.

Limitations may be the nature of the event and Limitations may be the nature of the event and itit O l t l d tilO l t l d tilsecurity concerns security concerns –– Ops plan was not released until Ops plan was not released until

the day of the event…per the USSS.the day of the event…per the USSS.

Keep plans secure / pass from one person / shift to Keep plans secure / pass from one person / shift to another.another.

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Lessons learned…Lessons learned…PrePre--determine hospitals for Public Safety versus publicdetermine hospitals for Public Safety versus public


Demands of planning such an event: Demands of planning such an event:

Timeline? 2.5 months versus 12 or more Timeline? 2.5 months versus 12 or more monthsmonths –– longer lead time may not be better.longer lead time may not be better.months months longer lead time may not be better.longer lead time may not be better.

Depending on the depth of your service, you Depending on the depth of your service, you and your staff may be overwhelmed / and your staff may be overwhelmed / consumed by the planningconsumed by the planning. .


SubSub--committee structure: committee structure:

DEMANDDEMAND the constant presence of the Chair the constant presence of the Chair at meetingsat meetings –– conference calls don’t cut it!conference calls don’t cut it!at meetings at meetings conference calls don t cut it!conference calls don t cut it!

DEMANDDEMAND consistency in the chairmanship consistency in the chairmanship ––no extended vacation or time off during no extended vacation or time off during planning phase (time lost from surrogate)planning phase (time lost from surrogate)

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Do not over look basic creature comforts:Do not over look basic creature comforts:

Food, water, restrooms, breaksFood, water, restrooms, breaks

Transportation Transportation –– consider restricted areasconsider restricted areas

Shift changes: agencies with different / conflicting Shift changes: agencies with different / conflicting schedulesschedules

Spiritual needsSpiritual needs

Familial supportFamilial support

CISMCISM


Get your acronym reference book out!Get your acronym reference book out!

You will NEVER encounter more acronyms…local, You will NEVER encounter more acronyms…local, state, federal, military, etc.state, federal, military, etc.

Be willing to think / work outside of the box…Be willing to think / work outside of the box…

Veterinarian needs…ever decon a horse?Veterinarian needs…ever decon a horse?

Tweeting for intelTweeting for intel

Plan for the worst…Plan for the worst…

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and hope for the best!and hope for the best!

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