levelguard sump pump switch installation instructions (apr...

Sump Pump Switch

Electronic Sump Pump Switch

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®Fluid Control Products

WARNING! Read this Operator’s

Manual carefully prior to using this

device. Failure to understand and

follow the contents of this manual

may result in electrical shock, fire

and/or serious personal injury.

Table of ContentsAbout LevelGuard® ..................................... 2Features ......................................................... 2Will it work with my pump? .................... 3Important Safety Information .......... 4 - 5Installation Instructions ........................... 6Remove Existing Switch ........................... 7Installing LevelGuard ................................ 8Electrical Connection ................................ 9Test .................................................................10Trouble-Shooting .....................................11Maintenance Guide .................................12

Service & Repair .......................................125-Year Limited Warranty ........................12

InsTallaTIon InsTruCTIons

sump Pump switch Models:Z24802PTZZ24800a1ZZ24801a1ZZ2480aa1Z

Model Z24802PTZ is shown throughout this document

shown with piggy-back plug

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2 | Electronic Sump Pump Switch

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about the levelGuard® sump Pump switchLevelGuard® Sump Pump Switch uses patented “Field-Effect” sensing technology to reliably detect water level and solid-state digital switching to replace conventional pump switches, eliminating the #1 failure mode in traditional sump pump systems.

Features• Uses patented “Field-Effect” sensing technology to detect water level through the water-

tight thermoplastic shell. • NOMOVINGPARTStowearoutorbind.• Includesfusedover-currentprotectionagainstpumpelectricalfailures.• Requireslessworkingspacethanmechanicalfloatswitches.• Reliablycontrolsa10"(254mm)watercolumn.• Automatictime-delaybeforeturn-onminimizesactivationfromwatersloshingand

extends pump life.• Testedto1.5millioncycles—outlaststraditionalfloatswitches7to1.• Simplepiggybackplugelectricalinstallation—easyreplacementforoldsystem.• RoHSCompliant,UL-Listed.

GFCIProtectedOutlet

10" Fluid LevelControl Range

“SWITCH OFF” Level

What Is It-01

“SWITCH ON” Level

www.LevelGuardProducts.com | 3

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Will it work with my pump?• LevelGuard® Sump Pump Switches replacesmechanical float-switches on new and

existing sump pumps.• TheSumpPumpControlisdesignedtoworkwithpiggyback-plugstyleelectrical

systems ONLY. • DO NOT use LevelGuard Sump Pump Controls in systems where the switch is directly

integrated into the pump.

noTICE: Since the LevelGuard Sump Pump Switch works in combination with an existing pump, you must read and follow the Manufacturer’s instructions for that pump. Failure to do so may void the warranty or cause product damage.

Piggyback-PlugSystem

Integrated SwitchPump Systems

Will It Work-01

YES

NO!


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Important safety InformationsaVE THEsE InsTruCTIonsCarefully read this manual before installing or using this product. Failure to understand and follow this manual may result in personal injury, electrical shock, and/or fire.

saFETy syMbols & sIGnal Words

read and understand these types of Warnings:danGEr: means that someone will be injured or killed if the safety information is not followed.

WarnInG: means that someone could be injured or killed if the safety information is not followed.

noTICE: means that property or equipment damage may result if instructions are not followed.

Personal safetyDANGER: This installation involves use of high-voltage electricity in a wet environment, so please use common sense and caution.

You can safely install the LevelGuard™ Sump Pump Control ONLY IF YOU:

• Contactaqualifiedelectricianimmediatelyifsumpareaiswetorflooded.Donotwalkonortouchwetareas until all power is disconnected from pump electrical outlet.

• DO NOT touch the sump pump or discharge piping when the pump is connected to electricalpower and water is present in the sump pit. Always disconnect the pump from the power source before handling.

• Donotinstallthisproductwhileimpairedinanyway.• Donotallowby-standers,children,orpetstocomeneartheinstallationorcausedistraction.• Keep loose clothing and jewelry away from electrical parts. Use non-skid shoes and proper

eye protection.• Do not operate this electrical device in an explosive atmosphere, such as in the presence offlammable liquids,gases,ordust.TheLevelGuardSumpPumpControl issealedandsolid-state,but the pump motor can create sparks that may ignite dust or fumes.

Equipment and Electrical safety• PlugtheLevelGuardSumpPumpControlONLYintoaproperlygrounded,GroundFaultCircuitInterrupt(GFCI)receptacle.

NOTICE: These instructionsassume that local codeenforcement requires theuseofaGFCI receptacle.(Codesmayvarybygeographicaljurisdiction.)• GFCI receptacle must be installed by qualified electrician in accordance with all applicable codes

and ordinances.• BeforeLevelGuardSumpPumpControlinstallation,aqualifiedpersonmusttesttheGFCItoassurethat

it is operating properly.• Never remove the grounding prong; never modify the plug or GFCI in any way; do not use any

adapter plugs.• Keep cord away from sharp edges, heat, oil, ormoving parts. Discontinue use immediately if cord

is damaged.


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applicationNOTICE: Since the LevelGuard® Sump Pump Switch works in combination with another Manufacturer’s pump, you must read and follow the Manufacturer’s instructions for that pump. Failure to do so may void the warranty or cause product damage.

• TheLevelGuardSumpPumpSwitchisdesignedtoworkasawater-detectingswitch for sump pumps made by other manufacturers.

• Anyconnectedsumppumpmustoperatewithinthe“PerformanceSpecifications”listed below. Improper use, modification, or installation of this device may cause damagetotheproductandsurroundingequipment.

• Includesthermalprotectiondesignedtopreventburnoutsduetoelectricaloverload.

• Includesfusedover-currentprotectiontosafe-guardusersfrompumpfailuremodes resulting in high electrical current.

• LevelGuardSumpPumpSwitchesaredesignedforresidentialuseonly.• noT dEsIGnEdtoworkincausticchemicalfluidsorsolutions.do noT use for

detecting oil, alcohol, or petrochemical solutions. Not warranted to function in mixtures containing heavy foreign materials.

• Itisstronglyrecommendedthatanalternativesystembeusedtoprotectagainstpoweroutages,excessivewaterflow,GFCItripping,andprimarypumpfailure.

Performance specifications• For use ONLY with 120-VAC, 60Hz, single-phase current only. Do not use with240VACsystems.

• Currentdrawwhileinoperation:1.3milliamps.• CircuitRequirement: 30ampdedicatedbranchcircuit.• LoadCurrentRating: 12Ageneralpurpose,120VAC 1/2hp(9.8FLA,58.8LRA),120VAC 72VApilotduty,120VAC

• SensorTechnology:Solid-State“Field-Effect”.

Environmental• AmbientOperatingTemperature:0°Cto50°C;StorageTemperature:-40°Cto85°C.• AmbientLiquidOperatingTemperature:0°Cto50°C.

Construction• HousingMaterial:Plastic.• Cord:SJT0W/14Gauge.Includespiggybackfemaleplugtoreceivecordfrom(andswitchpowerto)sumppump.

• StandardCableLength:9feetforZ24800A1Z(8',15'and30'pigtailplugavailable).• WaterLevelturnon/turnoffrange:approx.10"(254mm)typicaldifferential,non-

adjustable.

Certifications • ULE332036,CULE332036.• RoHSCompliant.


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Installation Instructionsunpack MaterialsContents of the package include:

• LevelGuard®SumpPumpControlwith9'cord• AttachmentStraps,quantityfive(5) (Sumppumpnotincluded)

Tools RequiredIn addition to the product, you may need:

• Cutterstotrimendsoftiestraps• Screwdriver (slottedor Phillips, as required) to removeold tetheredfloat switch

from pump.• Tapemeasure

(1) LevelGuard® Sump Pump Control

(5) Attachment Straps

Tape Measure Screwdriver Cutters

Unpack Materials-01

These instructions apply to Piggy-Back plug models only


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Remove Existing Switch-01

Disconnect and Discard

UNPLUG

remove Existing switch (optional; not required for new installations using pumps which do not include switch function)danGEr: Be positive that electrical power is disconnected from all circuits near the sumppump.Contactaqualifiedelectricianifnecessary.

1. Shut off power to sump pump circuit.2. Unplug sump pump and existing switch from outlet.3.Removesumppumpfromsumppit(optional).4.Removeretainingscrew(s)todisconnectexistingtetheredswitch.Discardold

switch. (Actualproceduremaydifferfromillustrationandisdependentonyourpumpmakeandmodel.)

5. Reinstall sump pump into pit.


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Install levelGuard® sump Pump switchWARNING: DO NOT plug in LevelGuard® Sump Pump Switch until instructed to do so.

1.Drainthesumppit(Recommended).2. Loop provided tie straps through LevelGuard Sump

Pump Switch holes at top and bottom as shown in DetailA.Leaveabout3"ofslackforeaseofinstallation.

3.HoldSumpPumpSwitchwithcordup.Lowerintosumppit.4. Place bottom of Sump Pump Switch against discharge

pipe, at LOWEST level where you want water to be pumped. This is where the Sump Pump Switch turns the pump “OFF”.

noTICE: If check valve is in the way, you can attach Sump PumpControlontothecheckvalve(DetailB).MountSumpPump Control facing AWAY from inlet pipe.

5.TheSwitchPoint“ON”is10"(254mm)abovethepumpinlet…sowaterwillriseabout9"beforepumpturnson.

6.BecertainthatoutwardfaceofSumpPumpSwitchhas2"(51mm)MINIMUMCLEARANCE from any foreign objects.

7. Securely fasten top and bottom of Sump Pump Switch to discharge pipe by tighteningthetwotiestraps(donotovertighten.)

detail a

Install LevelGuard-01

Minimum 2" (5cm) Clearance

UNPLUG

10" Fluid LevelControl Range

“SWITCH OFF” Level

“SWITCH ON” Level

Mount Sump Pump Control AWAY from Inlet Pipe

Check Valve

Inlet PipeDischarge Pipe

Discharge Pipe Tie Straps instal-01

Loop(2) Tie Straps

Through

Leave 3" of slack for installation ease

detail b


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Electrical ConnectionWarnInG: Perform ALL cord management and routing BEFORE turning on main power.

1. Find a path where sump pump and LevelGuard® Sump Pump Control cords will be protected from all sharp objects, hot surfaces, oils, and chemicals.

2. Use provided tie straps to fasten cords to the discharge pipe.

GFCIProtected

Outlet

Before you plug in-01

UNPLUG

Discharge Pipe

Wiring diagram For Pigtail Plug

WARNING: Pigtailconnectionshallbeinstalled by a licensed electrician.Note: Wiring nuts not included.

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10 | Sump Pump Control System

3. Plug pump cord into back of the LevelGuard® Sump Pump Switch piggyback plug.

danGEr:TheGroundFaultCircuit Interrupt (GFCI) receptacleorcontrolboxmustbe installed by a qualified electrician in accordancewith all applicable codes andordinances.

BeforeyouconnecttotheGFCI,aqualifiedelectricianmusttesttheGFCItoassurethatitisoperatingproperly(orotherwiserecommendedterminationforPigtailconnection).

4. Insert Sump Pump Switch plug ONLY into a GFCI ground-fault protected outlet that is operating properly.

5. Recheck plugs or terminals for firm connection.6. Turn Main Power to circuit “ON”.

Test1. Allow water to fill the sump pit up to the Switch “ON” Point on the LevelGuard Sump

Pump Switch. 2.SumpPumpSwitch“TurnsON”thepumptwo(2)secondsafterwaterrisestothe

“Switch On” Point. Sump Pump Switch “Turns OFF” three seconds after the water is below the bottom of the Control “Switch Off” Point.

If pump does not operate:• TURNOFFelectricalcircuitthatsuppliestheGFCIreceptacle.• Re-checkplugsforfirmconnection.• ResetGFCIreceptacle/terminals.• Re-connectelectricalcircuit.• Consult“Trouble-Shooting”chartifproblemscontinue.

Electrical Connection-01

“SWITCH OFF” When Water is Pumped Down to 3” Below Bottom

“SWITCH ON” When Water Reaches Top

GFCIProtected

Outlet

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Trouble-shooting for levelGuard® sump Pump switch

1. SumpPumpControlcordimproperlyplugged into receptacle.

2. Pumpcordimproperlyplugged intoSumpPumpControlplug.

3. Blownpanelfuseorbreaker. 4. GFCIreceptacletripped. 5. LowVoltage.

6. MainPowerOutage. 7. DefectivePump.

8. Contaminationbuild-upon SumpPumpControlexterior.

9. ImproperMounting/Loose. 10. DamagedordefectiveSump PumpSwitch.

1. Significantin-flowofwater.

2. SumpPumpSwitchmounted facing inlet pipe. 3. Defectivecheck-valve. 4. DefectivePump.

5. ExcessiveTemperature. 6. ImproperMounting/Loose.

7. DamagedordefectiveSump PumpSwitch.

1. Contaminationbuild-uponSump PumpControlexterior. 2. ImproperMounting/Loose.

3. Foreignconductiveobjectnear sensor pad. 4. DamagedordefectiveSump PumpSwitch.

1. Properlyinsertplugintoreceptacle. 2. ProperlyinsertpumpcordintoSump PumpSwitchpiggybackplug. 3. Replace with proper sized fuse or reset breaker. 4. ResetGFCIreceptacle. 5. Ifvoltageunder108volts,contact qualifiedelectrician. 6. Systemwillnotworkwithoutpower. 7. SeePumpManufacturer’sOperators Manual. 8. SeeMaintenanceGuideforproper cleaning instructions. 9. SeeSumpPumpControlInstallation Instructions.10. ContactLevelGuardCustomerService.

1. Normal.CheckPumpSpecificationto confirmadequatepumpingcapacity. 2. MoveSumpSwitchControlawayfrom inlet pipe. 3. Replacecheck-valve. 4. SeePumpManufacturer’sOperator Manual. 5. Letsystemcooldownfor5minutes. 6. SeeSumpPumpSwitchInstallation Instructions. 7. ContactLevelGuardCustomerService.

1. See“MaintenanceGuide”forproper cleaning instructions. 2. SeeSumpPumpSwitchInstallation Instructions. 3. Removeforeignobject.

4. ContactLevelGuardCustomerService.

Pump will not start or run

Pump starts and stops too often

Pump will not shut off when water is not present at the lower limit

Symptom Possible Root Cause(s) Potential Corrective Action

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12 | Sump Pump Control System

5-year limited WarrantyTheLevelGuard®SumpPumpControliswarrantedforfive(5)yearsfromdateofpurchase,formanufacturer’sdefectsONLY.Up to five (5) years from date of purchase, TouchSensor Technologies will replace, at its option, for the original purchaser any part or parts of its LevelGuard® Sump Pump Control (“Product”) found upon examination by TouchSensor Technologies to be defective in materials or workmanship. Be prepared to provide the complete product and proof of purchase receipt and completed warranty claim form when exercising thiswarranty.AlltransportationchargesonProductsorpartssubmittedforevaluationorreplacementmustbepaidbypurchaser.This LimitedWarrantydoesNOT coverproductswhichhavebeendamagedas a result of accident, abuse,misuse,neglect, improper installation, impropermaintenance,pumpfailureresultinginanover-currentelectricalcondition,orfailuretooperateinaccordancewithLevelGuard®writteninstructions.THEREISNOOTHEREXPRESSWARRANTY,IMPLIEDWARRANTIES,INCLUDINGTHOSEOFMERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSE,ORLIFETIMEWARRANTYFROMTHEDATEOFPURCHASE.THISISTHEEXCLUSIVEREMEDYANDANYLIABILITYFORANYANDALLINDIRECTORCONSEQUENTIALDAMAGESOREXPENSEWHATSOEVERISEXCLUDED.Innoevent,whetherasaresultofbreachofcontractwarranty,tort(includingnegligence)orotherwise,shallTouchSensorTechnologiesoritssuppliersbeliableforanyspecial,consequential,incidentalorpenaldamagesincluding,butnotlimitedtolossofprofitorrevenues,lossofuseoftheproductsoranyassociatedequipment,damagetoassociatedequipment,costofcapital,costofsubstituteproducts,facilities,servicesorreplacementpower,downtimecosts,orclaimsofbuyer’scustomersforsuchdamages.Intheeventthatyouneedtoexerciseawarrantyclaim,pleasevisitourwebsiteatwww.LevelGuardProducts.comtoattainelectroniccopiesofthewarrantyclaimforms and instructions relating to the claim submission process.

How to Contact TouchSensor Technologies for warranty related information

Callourcustomercarecenterat1-877-342-3261(FromCanada,call1-630-221-9000)

Or write us at: CustomerCareCenter _ ProofofPurchase&ProductInformation TouchSensor Technologies Store Name _____________________________________ c/o LevelGuard® Products Date Purchased_____________________________________ 203 North Gables Blvd. Model Number_____________________________________ Wheaton, IL 60187 Serial Number_____________________________________ [email protected]

Maintenance GuideWARNING: Unplug LevelGuard® Sump Pump Switch and Pump from all electrical power BEFORE doing any service or maintenance. • InspectareaaroundSumpPumpSwitchandclearallforeignobjectsandbuildup.• PlugSumpPumpSwitchandPumpbackintoGFCIwalloutlet/terminalsafterinspection.

Check for proper operation. • We recommend that you do this maintenance at least once a year. However, harsh

environmental conditions will dictate the necessity of your actual maintenance schedule.

GFCI receptacleNOTICE: The recommended use of a GFCI receptacle is meant for your protection. As part of its designedfunction,aGFCIreceptaclecan“trip”(turnoffpowersupply)incasesofgroundfaults.

Because the GFCI receptacle can trip and cut off power to the pump, we recommend that you FOLLOWTHERECEPTACLEMANUFACTURER’SINSTRUCTIONSfortestandresetprocedures.

service & repair• TheLevelGuardSumpPumpSwitchcontainsNOserviceableparts.• DonotdisassembleSumpPumpSwitch.Doingsocanresultindeathorelectrical

shock and voided warranty.• IfSumpPumpSwitchstopsworking,refertotroubleshootinginstructionsprovided.• Ifpartisunderwarranty,followwarrantyinstructionsprovidedinthismanual.• Ifpartisnotunderwarranty,thelawfuldisposalofunitisnecessary.

Document#:BLINF248Z,RevA1,Feb2012

©2012 TouchSensor Technologies, LLCLevelGuard®isatrademarkofTouchSensorTechnologies,LLC•203NorthGablesBlvd.•Wheaton,IL60187

Protected under the following U.S. Patent Numbers: 5594222, 6310611, 6320282, 7373817.

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