leveraging technology and building a national learning centre to reach mobile home care nurses –...
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Leveraging Technology and Building a National Learning Centre to Reach Mobile Home Care
Nurses – Can it be done?
Sharon Goodwin – VP Quality & Risk, Chief Practice Executive, VON CanadaHeidi Carr – National Director, Practice Education, VON Canada
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VON – Who we are
CNIA Presentation 2009 • www.von.ca
• Canada's largest, national, not-for-profit, charitable home and community care organization
• Employs over 2000 home care nurses across Canada’s 10 provinces from 56 site officeso Additional 2000 personal support workers & 8000
volunteers• Provide care to clients in urban centres, rural
municipalities and clinics
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VON – Where we are
CNIA Presentation 2009 • www.von.ca
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Our responsibilities
CNIA Presentation 2009 • www.von.ca
• Provide clinical education to nurses to support professional development o Meeting standards of careo Responding to changes in practiceo Ensuring evidenced-based practice
• All this to a geographically dispersed workforce
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Education dissemination challenges
CNIA Presentation 2009 • www.von.ca
• Nurses are geographically dispersed• Some nurses live >100 km away from nearest site
office• Face-to-face meetings are infrequent• Many staff are technologically challenged
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Meeting the challenges
CNIA Presentation 2009 • www.von.ca
• Intranet-based National Learning Centre• Web conferencing• Looking to the future
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• Password protected• Allows nurses access to education any time of day or
night• Can be accessed from VON Site or home
Intranet-based National Learning Centre
CNIA Presentation 2009 • Page 7 • www.von.ca
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Intranet-based National Learning Centre
CNIA Presentation 2009 • Page 8 • www.von.ca
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• Why?o Easily accessible central repositoryo “One stop shopping” for all educationo Processes in place to ensure currency and quality
National Learning Centre
CNIA Presentation 2009 • Page 9 • www.von.ca
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• What’s availableo Education calendaro Online discussion forumso Information on scholarships & bursarieso E-learningo Resource Libraryo Education available in a variety of modalities
National Learning Centre (cont’d)
CNIA Presentation 2009 • Page 10 • www.von.ca
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• Area just for nurseso Clinical educationo Professional practice support
• Weblinkso Canadian Nurses Associationo Registered Nurses Association of Ontarioo Canadian regulatory colleges and associations
National Learning Centre (cont’d)
CNIA Presentation 2009 • Page 11 • www.von.ca
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• VON 2009 Surveyo The VON National Learning Centre
Highlighted for its accessibility and ease of use Frontline staff were aware of and used it
Accreditation Canada
CNIA Presentation 2009 • Page 12 • www.von.ca
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CNIA Presentation 2009 • Page 13 • www.von.ca
• Can be used to present/shareo Power point presentationso Access to interneto Documents
Web Conferencing
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CNIA Presentation 2009 • Page 14 • www.von.ca
• Used to introduce the National Learning Centre to nurses
• Facilitate education sessions• Introduces technology to nurses – providing
informatics skills and knowledge
Web Conferencing (cont’d)
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CNIA Presentation 2009 • Page 15 • www.von.ca
Looking to the future
• Partnership agreement with a multinational computer technology and IT consulting corporation
• VON on the path of technological transformation• Increase our efficiency and innovation
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CNIA Presentation 2009 • Page 16 • www.von.ca
Looking to the future (cont’d)
• Hand held devices for front line staff• Enhanced learning management system• Streaming video access for learning sessions • Electronic reporting• Electronic scheduling• Efficient tracking tools
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CNIA Presentation 2009 • Page 17 • www.von.ca