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    Marketing Project Report

    Levis Strauss Signature Page 0

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    To: ABC

    From: Group members mentioned below

    Subject: Final Project

    Course: Principles of Marketing (MBA-!e"

    Date: #$t%April& #'

    Group Members:

    )

    *

    +

    Teachers Comments:

    Table of Contents Page

    Levis Strauss Signature Page 1

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    Executive Summary 4

    About Levis Strauss and Co. 5

    Vision

    Va!ue

    "#e $rand %

    &nderstanding t#e 'ar(eting Environment ) 'icroenvironment )

    &rban *ro+t# )

    ,etai! Evo!ution -

    ndustry /vervie+ Pa(istan -

    Su22!iers 10

    LS3Co. Code o Conduct 10

    m2!ementation 11

    At t#e actory 11

    ndustry Co!!aboration 11

    ntermediaries 11 Customers 16

    Et#ica! Standards 16

    Lega! ,e7uirements 16

    Environmenta! re7uirements 16

    Community invo!vement 16

    Com2etitors 18

    'acro Environment 15

    9atura! Environment 15

    /t#er ,a+ 'ateria!s 1

    Po!itica! Environment 1 Cu!tura! Environment 1%

    :emogra2#ic Environment 1%

    "ec#no!ogica! Environment 1%

    Economic Conditions o Pa(istan 1)

    Ana!ysis ; S

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    LS Signature Positioning 68

    'ar(et Segmentation 68

    "arget 'ar(et 68

    'ar(et Segmentation and consumer 2ro>!ing 64

    :emogra2#ic Segmentation 64

    *eogra2#ic Segmentation 64 Psyc#ogra2#ic Segmentation 64?o!istic 'ar(eting A22roac# n Pers2ective / Anso@'atrix 65

    Suggested *ro+t# Strategy 65

    'ar(et 2enetration strategy 65

    Suggested 'ar(eting mix Strategies 6

    Product Strategy 6

    Pricing Strategy 6

    Promotion strategy 6%

    P!acement distribution Strategy 6% Pro2osed :istribution 6)

    Pro2osed P3L 6011 6-

    Suggestions and ,ecommendations 80

    Conc!usion 80

    Levis Strauss Signature Page 8

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    Executie Summar!

    ,ei.s /trauss and Co0 is a brand known for 1ualit2 and prestige0 3t stries to proide t%e world4s

    casual workda2 wardrobe& inside and out0 ,/5C60& a top manufacturer of brand-name clot%ing

    globall2& sells jeans and sportswear under t%e ,ei4s& 7ockers& and ,ei /trauss /ignature names

    in more t%an ' countries0 For its # 2ears in Pakistan& it stands proud as a market leader in

    denim and non-denim garments and is t%e first preference for especiall2 t%e 2out%0 3ts superior

    1ualit2 products are known for innoation in st2le and fas%ion wit% an utmost focus on comfort

    and image0 3ts target market consists of 8pper& 8pper middle and Middle class consumers0 9%e2

    %ae a wide range of products wit% constant seasonal and occasional improements %appening

    eer2 now and t%en0 Focal point being t%e 2out%

    9%is report will take 2ou t%roug% t%e ;marketing< direction of ,ei.s /trauss and Co0 wit%

    respect to t%e market in Pakistan0 9%e brand of focus in our report is t%eir recentl2 introduced

    line= Signature& w%ic% is especiall2 designed to reac% out to t%e Middle income class w%o could

    not preiousl2 afford t%e ,ei.s /trauss products0 >it%out an2 compromise on 1ualit2& t%e brand

    %as er2 successfull2 penetrated into t%e targeted group& proiding t%em more alue at just t%e

    rig%t price

    >e %ope t%at after stud2ing t%e report& 2ou will be able to understand and compre%end t%e

    marketing plan& strategies& ideologies and strategic direction of ,ei.s /trauss and Co0.s

    Signature.

    /pecial t%anks toMr. Jawad Saleemfor %is support and guidance so far0

    9%ank *ou0

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    "bout #eis Strauss an$ Co%

    3t was founded in ?$@ w%en ,ei /trauss came from Bettel%eim& Franconia& (ingdom of

    Baaria" to /an Francisco& Californiato open a west coast branc% of %is brot%ers4 ew *orkdr2

    goodsbusiness0 Alt%oug% t%e compan2 began producing denim oerallsin t%e ?'s& modern

    jeans were not produced until t%e D#'s0

    ,ei /trauss 5 Co0 (,/5C60" stries to proide t%e world4s casual workda2 wardrobe& inside

    and out0 ,/5C60& a top manufacturer of brand-name clot%ing globall2& sells jeans and

    sportswear under t%e ,ei4s& 7ockers& and ,ei /trauss /ignature names in more t%an '

    countries0 3t also markets men4s and women4s bod2 wear and loungewear0 ,ei4s jeans --

    department store staples -- were once t%e uniform of American 2out%& but ,/5C60 %as been

    working to reconnect wit% t%e nic%e and e!pand outside t%e 8/0 3t %as transformed its products

    Levis Strauss Signature Page 5

    http://en.wikipedia.org/wiki/Levi_Strausshttp://en.wikipedia.org/wiki/Buttenheimhttp://en.wikipedia.org/wiki/Franconiahttp://en.wikipedia.org/wiki/Franconiahttp://en.wikipedia.org/wiki/Kingdom_of_Bavariahttp://en.wikipedia.org/wiki/Kingdom_of_Bavariahttp://en.wikipedia.org/wiki/San_Francisco,_Californiahttp://en.wikipedia.org/wiki/New_Yorkhttp://en.wikipedia.org/wiki/Dry_goodshttp://en.wikipedia.org/wiki/Dry_goodshttp://en.wikipedia.org/wiki/Overallhttp://en.wikipedia.org/wiki/Buttenheimhttp://en.wikipedia.org/wiki/Franconiahttp://en.wikipedia.org/wiki/Kingdom_of_Bavariahttp://en.wikipedia.org/wiki/Kingdom_of_Bavariahttp://en.wikipedia.org/wiki/San_Francisco,_Californiahttp://en.wikipedia.org/wiki/New_Yorkhttp://en.wikipedia.org/wiki/Dry_goodshttp://en.wikipedia.org/wiki/Dry_goodshttp://en.wikipedia.org/wiki/Overallhttp://en.wikipedia.org/wiki/Levi_Strauss
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    portfolio to include wrinkle-free and stain-resistant fabrics used in making some of its ,ei4s and

    7ockers slacks0 9%e Eaas famil2 (relaties of founder ,ei /trauss" owns ,/5C60

    &ision

    We believe that business can drive profits through principles, and that our values as a company

    and as individuals give us a competitive advantage.

    &a'ues

    Empath! walking in ot%er people.s s%oes

    mpat%2 begins wit% pa2ing close attention to t%e world around us0 >e listen and respond to t%e

    needs of our customers& emplo2ees and ot%er stake%olders0

    (rigina'it! being aut%entic and innoatie

    9%e pioneering spirit t%at started in ?@ wit% t%e er2 first pair of blue jeans still permeates all

    aspects of our business0 9%roug% innoatie products and practices& we break t%e mold0

    )ntegrit! doing t%e rig%t t%ing

    3ntegrit2 means doing rig%t b2 our emplo2ees& brands& compan2 and societ2 as a w%ole0 t%ical

    conduct and social responsibilit2 c%aracterie our wa2 of doing business0

    Courage standing up for w%at we beliee

    3t takes courage to be great0 Courage is t%e willingness to tell t%e trut% and to c%allenge

    %ierarc%2& accepted practice and conentional wisdom0 3t means standing b2 our conictions and

    acting on our beliefs0

    >e are t%e embodiment of t%e energ2 and eents of our time& inspiring people from all walks of

    life wit% a pioneering spirit0 Generations %ae worn ,ei.sH jeans& turning t%em into a s2mbol of

    freedom and self-e!pression in t%e face of adersit2& c%allenge and social c%ange0 6ur customers

    forged a new territor2 called t%e American >est0 9%e2 foug%t in wars for peace0 9%e2 instigated

    counterculture reolutions0 9%e2 tore down t%e Berlin >all0 Ieerent& irreerent t%e2 took a

    stand0

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    The *ran$

    9%e /ignature b2 ,ei /trauss 5 CoJ brand& launc%ed in #''& demonstrates t%at distinctie

    products& wit% premium fabrics and finis%es& can be aailable to people from eer2 walk of life0

    9%e brand offers %ig%-1ualit2& fas%ionable jeans at affordable prices to alue-conscious

    consumers at international alue departmental stores suc% as >al-Mart& 9arget and mart

    internationall2& Metro& Makro and a number of standalone stores nationwide in Pakistan and

    abroad0

    >it% denim and casualwear for men& women and c%ildren& /ignature b2 ,ei /trauss 5 Co0J

    apparel is t%e ideal fit for families w%o know t%e alue of 1ualit2 craftsmans%ip and

    1uintessential st2le t%e er2 t%ings t%at %ae made ,ei /trauss 5 Co0 brands world famous

    for generations0

    9%e /ignature b2 ,ei /trauss 5 Co0J brand includes a collection of denim and non-denim

    pants& s%irts& skirts and jackets for men& women and c%ildren0 ;/uperior Fit& Comfort and /t2leorld Bank (>B" and 3nternational Finance Corporation4s report ;ase of 7oing Business

    3nde!< #'' ranked Pakistan ?$ among ? countries around t%e globe0 Pakistan comes %ig%est

    in /out% Asia but also ranks %ig%er t%an C%ina& Iussia and 3ndia w%ic% are at @@0 9%e top fie

    countries are /ingapore& ew +ealand& t%e 8nited /tates& Eong ong and 8nited ingdom0

    9%e ;Goernment of Pakistan< %as granted numerous incenties to tec%nolog2 companies

    wis%ing to do business in Pakistan0 A combination of decade-plus ta! %olida2s& ero dutieson

    computer imports& goernment incenties for enture capital and a ariet2 of programs for

    subsidiing tec%nical education& are intended t%ere0

    "na'!sis 3 S4(T

    Levis Strauss Signature Page 1)

    http://en.wikipedia.org/wiki/List_of_countries_by_GDP_(PPP)http://en.wikipedia.org/wiki/List_of_countries_by_GDP_(PPP)http://en.wikipedia.org/wiki/Textileshttp://en.wikipedia.org/wiki/Textileshttp://en.wikipedia.org/wiki/Chemicalshttp://en.wikipedia.org/wiki/Food_processinghttp://en.wikipedia.org/wiki/Agriculturehttp://en.wikipedia.org/wiki/Ease_of_Doing_Business_Indexhttp://en.wikipedia.org/wiki/Ease_of_Doing_Business_Indexhttp://en.wikipedia.org/wiki/Government_of_Pakistanhttp://en.wikipedia.org/wiki/Tax_holidayhttp://en.wikipedia.org/wiki/Tariffhttp://en.wikipedia.org/wiki/Venture_capitalhttp://en.wikipedia.org/wiki/List_of_countries_by_GDP_(PPP)http://en.wikipedia.org/wiki/Textileshttp://en.wikipedia.org/wiki/Chemicalshttp://en.wikipedia.org/wiki/Food_processinghttp://en.wikipedia.org/wiki/Agriculturehttp://en.wikipedia.org/wiki/Ease_of_Doing_Business_Indexhttp://en.wikipedia.org/wiki/Ease_of_Doing_Business_Indexhttp://en.wikipedia.org/wiki/Government_of_Pakistanhttp://en.wikipedia.org/wiki/Tax_holidayhttp://en.wikipedia.org/wiki/Tariffhttp://en.wikipedia.org/wiki/Venture_capital
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    Strengths

    /trong compan2 name ,ei /trauss 5Co0 to back t%e brand& giing it credibilit2 and

    aut%enticit20

    /trong brand awareness0

    Global support in term of tec%nolog2& researc% and product design0

    First moer adantage& since ,eis %as been operating in Pakistan for t%e past # 2ears0

    Best business partner for retailing and manufacturing0

    !perienced& motiated and e!perienced operational team0

    >eakness

    ,ow penetration in t%e smaller cities0

    Absence of online s%opping option0

    Uust one ware%ouse in Pakistan (in ,a%ore" w%ic% sometimes results in dela2ed s%ipments to

    arac%i and ot%er distant areas0

    (pportunities

    Population base of ?' million people wit% K'L below #' 2ears of age0

    6pportunit2 to penetrate into smaller cities and Aad as%mir0

    3ntroduction of kid.s range w%ic% is alread2 being produced %ere in Pakistan for urope and

    8/0

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    6n-line s%opping solution is a big opportunit2 as t%e internet penetration in Pakistan is

    growing at a er2 fast pace0

    Threats

    Oertical brands local brands wit% low operating cost and %ig% penetration in tier #T@ cities posing

    strong competition0

    Political instabilit2 and securit2 situation in t%e countr2 can result in retail prolonged

    market closure wit% can cause %ea2 losses0

    3ncreasing inflation can result in increased input cost0

    >eak legislation against intellectual propert2 rig%ts0

    Parallel imports and counterfeit product from c%ina and 9%ailand can impact /ignature

    brand proposition0

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    Customer Drien Marketing Strateg!

    Marketing Mix

    Pro$uct:

    Currentl2 Pakistan is sourcing oer N$' M /ignature for urope and ort% American

    market0

    9%e local business leerages t%is manufacturing capabilit2 to a great e!tent especiall2 in

    t%e core bottoms (jeans" and knits (9-s%irts" area0

    9%e local business %as a independent leerage points for woen tops and non-denim

    bottoms0

    Product sourcing strateg2 relies on domestic contractor base0

    ,ocal sourcing options allow /ignature to ac%iee strong MGP objecties0

    Product design will be ''L adopted from t%e global range giing it t%e global st2le

    supremac2 oer t%e competition0

    Basic product attributes reole around st2les& colors& fits& fabrics and denim finis%es0

    Price:

    Affordabilit2 and st2le is t%e foundation of t%e /ignature brand0 9%ere to keep t%e brand

    inclusie foe masses releant price range for ,/ /ignature is Is0?DD -#DD0 9%is %as been

    determined after taking in considering t%e competitors prices including ,eis brand0

    Pricing Strateg!:

    Aerage costs for nit tops (t-s%irts" and bottoms (jeans" must are suc% t%at t%e2 can

    support t%e sweet spot price and also maintain %ealt%2 gross margins0

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    Acceptable price range for bottoms can be between 8/NK-#'& based on consumerT

    market information0

    ,ocal /ourcing improes landed cost substantiall2 due to lower import dut2 5 freig%t

    cost (appro!imatel2 #$-@'L"0

    Competitie Ietail margin 5 credit period terms in t%e standard segment is critical for

    brand success0

    P'ace:

    9%e business will need to create footprint w%ic% %as an integrated 5 controlled retail

    brand presence0

    eed to establis% geograp%ic footprint wit% appropriate Franc%ise& /3/ 5 /%elf presence

    in releant markets0

    Create specific product distribution models and criteria for different c%annels& including

    direct to retail option as appropriate0

    6ptimie seasonal inentor2 inestment at t%e affiliate leel b2 focusing on a sell-in

    process based on made to order0

    Promotion:

    Adopt and adapt globalTregional communication to create brand aut%enticit20

    Create brand awareness for /ignatureH b2 adopting mass communication c%annels e0g0

    6utdoor& print& electronic (9O5 radio" and in-store0

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    Consolidate our communication in limited mediums and create optimal presence instead

    of spreading out t%in0

    nsure product range and communication is aligned wit% t%e target age group and profile0

    (i0e0 Price 5 Brand Conscious consumers"0

    nsure standardiation and uniformit2 in /tore format and OM 5 merc%andiing displa2

    to create brand recognition and top of mind awareness0

    Current Segmentation5 Targeting5 an$ Positioning Strategies

    Market Positioning an$ Segmentation

    #S Signature Positioning

    ,/ /ignature is positioned as an international affordable brand w%ic% stands for 1ualit2&

    craftsmans%ip= comfort 5 eer2da2 wear w%ic% is casual& eas2 going and simple0

    Market Segmentation

    /ignature %as a two pronged approac%0 /egmentation strateg2 means products are focused on

    specific& selected and focused market0 3n t%e form of ,ei /trauss /ignature brand t%e compan2

    (,/5Co" %as created t%e product to suit t%e tastes or demands of a specific market0 For /ignature

    t%is market constitutes of 2out% belonging to middle and upper middle class0 9%is segment is

    discussed in more dept% furt%er along in t%e presentation0

    9%e ot%er strateg2 adopted is t%e Cost leaders%ip /trateg20 9%is strateg2 pertains to mass

    production of standardied products to lower t%e cost0 7enim fabric and finis%ed product is

    manufactured in %ig% olumes to lower t%e costs of t%e product because fi!ed costs are

    ma!imied and economies of scale are ac%ieed0

    Target Market:

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    9%e target market for /ignature in Pakistan is 2out% men and women en $-#V 2ears of age w%o

    possess international fas%ion awareness0 9%ese are sensible c%oosers looking for affordabilit2&

    2et sta2ing wit% t%e running trends locall2 and internationall20

    Market Segmentation an$ Consumer Pro0i'ing

    Demographic Segmentation

    o Be%aioral /egmentation$-#VQ 2ear olds& earl2 5 late adopters 5 regulars& t%e2

    lie wit% %isT%er parents0

    o

    ,iing in B 5 BQ residential areas of top ten metro-cities of Pakistan0

    o Aerage Eouse%old 3ncome ranging from N#$'-N$'' per mont%0

    o Eig% /c%ool 5 8niersit2 students and job beginners starting t%eir professional

    careers on entr2 leel positions0

    Geographic Segmentation

    o /ignature coers Pakistan urban population0

    o Primaril2 top $ urban cities arac%i& ,a%ore& Gujranwala& /ialkot& 3slamabad&

    Iawalpindi& Faisalabad and Multan&

    Ps!chographic Segmentation

    o 9%e2 are fun loing& confident and e!pressie0

    o 9%e2 are 2oung mobile users w%o like to switc% cell p%ones fre1uentl20

    o 9%e2 like to %ang out wit% friends in %ip restaurants and cafW0

    o ,ikes to spend mone2 and %as e!cess to credit cards0

    o 9%e2 like music& sports current affairs and %ae knowledge about t%e global

    trends0

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    6o'istic Marketing "pproach in Perspectie (0 "nso00 Matrix

    Suggeste$ Gro,th Strateg!

    Market penetration strateg!

    ,eis %as been in t%e business of selling jeans and denim products for t%e oer $' 2ears& t%e

    product strateg2 for ,ei /trauss /ignature is based on t%is fact0 /ignature brand in Pakistan and

    t%oug% out t%e world is adopting market penetration strateg20 9%is strateg2 is suggested to

    ac%iee t%e following objecties0

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    3ncrease present bu2er.s usage or consumption rates of t%e offering0

    Attracting bu2ers of competing brands0

    /timulating product trial among potential consumers0

    The Strateg! is supporte$ b! the 0o''o,ing pro$uct marketing mix0

    Suggeste$ Marketing mix Strategies

    Pro$uct Strateg!

    Product forms t%e basis of t%is strateg20 Eere t%e competition is 1uite comple! w%ic% also

    includes ,eis brand along wit% ot%er local brands mentioned aboe0

    9%ere s%ould be no compromise on product 1ualit2 inn /ignature as well all ot%er

    ,/5Co products w%en it comes to ,ei /trauss as t%e oer arc%ing compan2 name0 9%e

    cost can be rationalied t%roug% a number of ot%er factors suc% as fabric weig%t& finis%ing

    tec%ni1ues& bulk purc%ases of raw material and usage of standardied sundries0Pricing Strateg!:/ignature brand is firml2 rooted in affordabilit2 and alue for mone20 9%e pricing s%ould support

    and proe it:

    Iationalie cost of product to enable t%e brandTcompan2 to delier t%e market rig%t

    pricing0

    9%is price s%ould be strategicall2 kept slig%tl2 below or at par wit% t%e competition0 9%is

    would delier t%e customers true alue for mone2 as t%e2 are read2 to pa2 some e!tra for

    t%e international brand

    S,eet Spot Pricing

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    Promotion strateg!

    /ignature is continuousl2 offering deals to its consumer to keep t%eir interest intact in t%e brand0

    But still more aggressie and focused campaign could %elp it re-inforcing its ;low-pricede suggest introductions of better

    bundle deals on t-s%irts& cross promotions between tops and bottoms categor2& etc0

    6nline s%opping option strateg2 to be introduced0 Could use forums on t%e /ignature

    website0 Euge potential

    P'acement7 $istribution Strateg!

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    Customer traffic is t%e name of t%e game0 Eig%er t%e foot fall t%e better will be t%e sale= it does

    not matter if it is a %ig% profile or low profile market& mall or baaar0 9%e2 s%ould neer lose

    sig%t of t%e fact t%at t%e sie of t%e prieTmarket is ?' million people0

    /ignature is following t%e mass spread model of distribution w%ic% is spread it as far as

    2ou canXjean for eer2one& its basic clot%ing0 9o lie up to t%is t%e2 need to penetrate

    into pot%er %ig% potential markets& b2 entering ot%er major cities of Pakistan& w%ic% are

    still irgin0

    Also& penetration into Middle class is also anot%er strateg2 w%ic% can be used& as

    considering t%e price& t%e2 are er2 muc% a potential market& especiall2 t%e 2out%& w%o

    ma2 not be fre1uent in bu2ing ,ei.s but it would be t%eir ;first< c%oice w%en t%e2 %ae

    t%e capacit2 to bu2 it0 More smaller stores in Mass markets could reinforce t%is0

    Propose$ $istribution

    R Continue to e!pand footprint in Metro cities t%roug% franc%ise network0

    R eed for deeper penetration in tier # cities wit% alue added deals and products0

    R !pand into t%ese markets t%roug% distributorTw%olesale c%annels to manage dist cost0

    R Concentrate more on multi-brand apparel stores in tier # locations0

    R Iecommended cities >a% Cantt& Ue%lum entt& I*& Abottabad& Aad as%mir

    Levis Strauss Signature Page 6)

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    Propose$ Pro0it an$ #oss Statement 0or the perio$ 89

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    Suggestions an$ Recommen$ations

    After closel2 anal2ing t%e ,ei /trauss /ignature.s marketing approac%& we can state t%e

    following recommendations for t%e better future of t%eir brand:

    0 3ncrease penetration in ot%er major cities of Pakistan0 Euge potential#0 7esigned to target t%e ;middle income< consumer group& t%e marketing team could %ae

    done better promotion of t%e ;low-priced< attribute for t%is specific brand& due to w%ic%

    t%e positioning was not muc% different from t%at of t%e parent brand0@0 Considering t%e world of globaliation toda2& /ignature s%ould introduce t%e online-

    s%opping option for its products0V0 3ncrease t%e number of ware%ouses0 Currentl2 t%ere is onl2 one ware%ouse for t%e entire

    production in Pakistan (w%ic% is in ,a%ore"& so t%e products produced in arac%i %ae to

    be broug%t back to ,a%ore and t%en sent back0 9%is increases t%eir selling and

    administration e!penses0

    Conc'usion

    >e conclude t%e project b2 sa2ing t%at it %as been an e!cellent learning

    e!perience to conduct t%is researc% and anal2sis0 ,ei.s /trauss and Co0 is

    undoubtedl2 one of t%e best organiations in t%e world& proing e!cellent

    customer alue and 1ualit2 products to its consumers and stands out as a market

    leader& and rig%tl2 so

    3t.s trul2 t%e brand for t%e 2out%

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    9%ank *ou0