lexmark advantage mps core - ripple technology solutions · 2017-08-25 · lexmark’s smart touch...
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Predictable pricing and improved efficiency come as standard
If dealing with your printing and copying devices, and
their associated costs, is starting to feel like a full-time
job, it is time to consider a Managed Print Services (MPS)
agreement with your preferred Partner and Lexmark.
Control your costs
Lexmark Advantage MPS Core brings predictability to
your monthly output costs.
} You and your preferred Partner can determine your
average usage and create a predictable monthly
pricing structure
} No more unexpected supplies, bills or service costs
} Pay for what you print
Pay for what you print
With the Lexmark Advantage MPS Core Programme you
don’t have to commit to a minimum number of printed
pages, so you’ll never have to pay for pages you don’t
need. More than just cost-effective, this also gives you
greater flexibility to constantly improve the utilisation of
your output management.
World Class Infrastructure for high quality service
} Printing devices fixed within the next business day
} Proactive supplies replenishment
} Automated data collection for accurate billing
Lexmark Advantage MPS Core
“Lexmark has a strong technology set and has built expertise across many industry sectors. In the MPS market, Lexmark retains its position in the leadership category.”
QuocircaManaged Print Services Landscape, 2016
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Lexmark Advantage MPS Core Benefits
Hassle-free maintenanceFrom break/fix to general service, Lexmark
and your preferred Partner, keep your
devices working so you can too.
Predictable pricingGet off the rollercoaster of unpredictable
printing costs with a simple cost structure
that is right for your business. Only pay for
what you print.
Automatic supplies fulfilmentBy proactively monitoring your Lexmark print
fleet we know when supplies are needed
and send replacements automatically to the
right location before you run out.
Award-winning hardwareLexmark’s award-winning range of smart
printers and MFPs are fast, versatile and
built to last. Touchscreen control panels
make them easy-to-use and expandable.
Ensuring your device always stays up-to-
date and compatible with your business.
Eco-friendly commitmentLexmark MPS Advantage incorporates
environmentally responsible products
and practices across every aspect of
our business and yours. The robust
Lexmark Cartridge Collection Programme
(LCCP) collects, recycles or reuses your
old cartridges.
Scalable to grow with youLexmark MPS grows with you. Add
devices or expand with workflow and
process software solutions like the
AccuRead Automate app that captures,
automatically classifies, routes and
extracts key information for file naming
and indexing, which makes finding and
managing documents, such as invoices,
easier and quicker. It is the only such
technology in the industry that doesn’t
require a server and runs directly on
your Lexmark smart MFP, and only
Lexmark has it.
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Roles and Responsibilities
LEXMARK’s Responsibility
CONSUMABLES
} Proactive Consumables Management
} Consumables collection and recycling
} Data collection
MAINTENANCE
} Next Business Day Fix
} Help Desk support
} Reporting or alerts sent via email
YOU
PARTNER’s Responsibility
HARDWARE
} Printers and MFPs via lease or purchase
} Hardware installation & set-up
BILLING
} Contractual agreement
} Quarterly Invoice – Pay for what you print
} Itemised bill
Partner remains your primary point of contact
Partner owns all contracts and agreements with you
Partner bills you directly
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Lexmark Advantage MPS Core Industry Insight
Reduce your costs adopting Managed Print Services (MPS)
Unmanaged print environments can be rife with
inefficiencies and waste that can cost your business
serious cash. Adopt MPS to:
} Reduce costs through strategy
} Steamline your fleet
} Reduce waste with user logins
} Work smarter with improved business processes
Improve efficiency and device management to grow your business
MPS connects print, processes and people to
drive productivity and performance. It creates
environments for business growth and customer
satisfaction through:
} Infrastructure optimisation
} Proactive management
} Streamlined business processes
Savings and productivity
Increasing savings and operational efficiency
10% - 20% 20% - 30% 30%+
Reduce Print
3
2
1
Infrastructure optimisation
Proactive management
Business optimisation
Streamline business processes
Improve device management
Optimise device infrastructure
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Why Lexmark?
Lexmark is an industry leader in MPS
15 Years experience with businesses of all sizes
Award-winning hardware and software
Global experience with the local support and
service of your Partner
> 1,000,000 Global MPS devices
“Lexmark retains its position in the leadership category of the MPS market.”
QuocircaManaged Print Services Landscape, 2016
Credibility established by Lexmark track record
Lexmark has been at the forefront of MPS for
the last fifteen years. It brings a rich portfolio of
award-winning multifunction devices, industry-specific
software and highly skilled experts.
Lexmark customer loyalty is solid, with a renewal rate
of 96% for the last five years, and one of the greatest
percentages of large customers of any MPS provider.
Lexmark global MPS leadership has been recognised
again and again by respected analysts like Gartner,
Forrester, IDC and Quocirca.
Lexmark is a leader in the following industry analyst research reports:
} Gartner Managed Print Services Magic Quadrant
2011 – 2015
} Gartner Enterprise Content Management Magic
Quadrant 2014 – 2015
} Gartner Enterprise Search Magic Quadrant 2014
} Quocirca Managed Print Services 2012 – 2015
} IDC Managed Print Services 2012 – 2015
} IDC U.S. Smart Multi Function Printers 2013 – 2014
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Lexmark Smart Ecosystem
Connecting smart MFPs, printers, solutions and services to support your business
Smart devices are changing the way the world does
business, so making the right investment in print
technology today, means making a smart choice for
the future.
Smart Touch
Lexmark’s smart touch screen technology is a key
access point to your Lexmark printer or multifunction
(MFP) device.
} Easy-to-use and intuitive navigation
} Customisable to suit your needs
} Standardised platform for simple integration
and training
Smart Apps
Bringing efficiency and cost saving solutions across
your business.
} Flexible and scalable solutions
} Apps can be added directly onto the device
} Streamline or even eliminate paper intensive
business processes
Smart Access
Ensuring print on the go convenience across your
mobile infrastructure.
} Access information quickly and easily
} Flexible portfolio of mobile printing technologies
(including Google Cloud Print & AirPrint)
} Assists with document security, document formats,
and print system management and costs
Smart Security
Ensuring secure access and regulatory compliance
across your devices, network and documents.
} Manage risk and regulatory compliance
} Ensure strong, multi-layered security features and
built-in capabilities
} Safeguard your data and strengthen security at
every level of your workflow
“The Lexmark solution portfolio covers all business document workflow requirements. Most of the solutions are based on Lexmark’s core software platform, whose component technologies are modular meaning that all or a portion of the capabilities can be combined and utilised for very specific customer solutions.”
QuocircaManaged Print Services Landscape, 2016
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Lexmark Eco Leadership
Right for you and the Earth
Lexmark incorporates environmentally responsible
practices and products through every part of their
business. That makes Lexmark an easy choice to keep
your business eco-friendly.
The Lexmark Cartridge Collection Programme (LCCP)
} Makes it easy for you to recycle empty
Lexmark cartridges
} Gives you valuable insight into how many cartridges
you return, how much was reused, recycled or saved
with Lexmark Eco Reports
Five times a leader: Gartner names Lexmark a leader in Managed Print and Content Services for fifth consecutive year
“Leaders provide Managed Print Services (MPS) and Managed Content Services (MCS) to a wide range of customers, including the largest and most geographically dispersed, so they must demonstrate a truly global reach. They must demonstrate not only the skills to deliver today’s MPS and MCS, but also the understanding, initiative and resources to prepare for tomorrow’s MPS and MCS.”
Gartner, Magic Quadrant for Managed Print and Content Services, Ken Weilerstein, Tomoko Mitani, 21st December 2015
CONTAIN
28%PCR PLASTICCONTENT
OF CARTRIDGE SOLD50%ARE REUSED ORRECYCLED
LANDFILLWASTE
POLICY
0%CARTRIDGESCOLLECTED
ARE REUSED ORRECYCLED
We hope this proposal meets your requirements. We are at your disposal should you need any further information.
Design for the Environment program
Product eco-labels
4R
Packaging reduction initiatives
Lexmark Cartridge Collection Programme
(LCCP)
4R Commitment: Reduce, Recover, Reuse, Recycle
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