libguides user study - contextual inquiry
TRANSCRIPT
LibGuidesAuthorship Practices
Fall 2015 study Icon: Created by Yu Luckfrom the Noun Project
Christina Czuhajewski & Matthew Barry - 1/21/16Slides at: http://bit.ly/libguides-study
WHO WE ARE
Matthew Barry Christina Czuhajewski
MSI ‘16User Information Services AssistantLIT Intern
MSI ‘16ULA - Learning and TeachingShapiro Design Lab
What’s the creation process like for you?
How do you update and maintain your guides?
Who are your collaborators and stakeholders?
Icons: Created by Christopher Holm-Hansen, DK from the Noun Project
Two monthsFive librarians (thank you!)
12 studies on usability and content creation in library guides
350+ Post-It notes9 hours of collaborative analysis
One 28-page report with 8 major themes and 6
overarching recommendations
Icon: Created by Olim from the Noun Project
FINDINGS
○ Using guides strategically
○ Creating guides to serve a variety of stakeholders
○ Dealing with time constraints
○ Guide collaboration and administration
○ Guides & instruction
○ Creating more usable guides
○ Working with the LibGuides platform
○ The need for guides to be seen and used
RECOMMENDATIONS
Provide clarity for inherited & collaborative guides
Make it easier & faster to create usable guides
Increase the impact of your guides
Offer training on user-centered guide creation
Improve instruction on related tools
Build support for the maintenance process
JOIN THE DISCUSSION:TUESDAY JAN 2610-11amHatcher Gallery Lab
FIND THE REPORT:bit.ly/libguidesreport
THANK YOU!