librarians and information professionals; building a prosperous … · 2018. 5. 19. ·...

Librarians and Information professionals; building a prosperous Wales for all

By

©Welsh Government

Librarians and Information professionals; building a prosperous Wales for all

By

©Welsh Government

Contents

Kathryn Parry Development Manager. CILIP Cymru Wales. [email protected]

Introduction: Libraries for Prosperity 2

Priority 1: Early Years 4

Suggested future actions 8

Priority 2: Housing. Building individuals and building a community 10


Priority 3: Social Care; preventative and integrated services in the community

16


Priority 4: Better Mental Health 22


Priority 5: Skills and Employability 28


Conclusion 36

Contact us 38

Document contributors 40

References 42

This booklet has been written in response to the Welsh Government’s strategy plan Prosperity for All. It focuses on the five priorities in Prosperity for All, presenting examples of how libraries -the buildings and staff- support these and suggests future actions for development.

The suggested future actions are focal points which we would like to address collaboratively with MALD and other stakeholders, to continue to build a future proof service which will support our future generations.

This document has been written to help local and national politicians, budget holders and stakeholders in their decision-making. We urge them to endorse the recommendations in this report and to champion the role of libraries in delivering greater prosperity for Wales.

Contents

Kathryn Parry Development Manager. CILIP Cymru Wales. [email protected]

Introduction: Libraries for Prosperity 2

Priority 1: Early Years 4


Priority 2: Housing. Building individuals and building a community 10



16


Priority 4: Better Mental Health 22


Priority 5: Skills and Employability 28


Conclusion 36

Contact us 38

Document contributors 40

References 42

This booklet has been written in response to the Welsh Government’s strategy plan Prosperity for All. It focuses on the five priorities in Prosperity for All, presenting examples of how libraries -the buildings and staff- support these and suggests future actions for development.

The suggested future actions are focal points which we would like to address collaboratively with MALD and other stakeholders, to continue to build a future proof service which will support our future generations.

This document has been written to help local and national politicians, budget holders and stakeholders in their decision-making. We urge them to endorse the recommendations in this report and to champion the role of libraries in delivering greater prosperity for Wales.

1

Introduction: Libraries for Prosperity

Public Libraries

Research, Specialist and Independent

Libraries

School Libraries

Further Education Libraries

Health Libraries

Libr

ary

and

Info

rmat

ion

Prof

essi

onal

s

©Welsh Government

Higher Education Libraries

“Libraries play a key role in providing information, promoting knowledge and developing skills for people of all ages and all walks of life. From children's first steps in listening to stories and learning to read, to providing quiet spaces for study, and supporting older people in using new technologies, libraries contribute to the delivery of literacy targets, information literacy and digital inclusion.”

Connected and Ambitious Libraries- 6th quality framework for Welsh Public Library Standards 2017-2020

Library and Information Professionals form a multifaceted profession that supports the wellbeing, ambition and prosperity of Wales. Our cross sector support services can be mapped to support individuals throughout their lifetime. In collaboration with key stakeholders CILIP Cymru Wales has produced this document to demonstrate the value of the profession, and build an understanding of how we support the five priorities in Prosperity for All and present examples of small supportive measures which could be actioned for maximum community benefit.

• It has been estimated that there are 86,376 people working in the entire UK Information Workforce, 4,664 (5.4%) of whom work in Wales. (Hall, H., Ryan, B et al. 2015)

• 61.4% of the workforce have a post graduate qualification. (Hall, H., Ryan, B et al. 2015)

• Through the Community Learning Libraries Programme Welsh Government has invested over £15 million in over 110 public libraries in Wales and supported professional development through grant provision. (MALD, 2017)

There are currently two routes to professionalism, regardless of employment sector. We would now like to look at how we can best build this skilled workforce and continue to support Welsh Governments ambition for learning and support to leave no-one behind.

©Welsh Government

Prison Libraries

2

Introduction: Libraries for Prosperity

Public Libraries

Research, Specialist and Independent

Libraries

School Libraries

Further Education Libraries

Health Libraries

Libr

ary

and

Info

rmat

ion

Prof

essi

onal

s

©Welsh Government

Higher Education Libraries

“Libraries play a key role in providing information, promoting knowledge and developing skills for people of all ages and all walks of life. From children's first steps in listening to stories and learning to read, to providing quiet spaces for study, and supporting older people in using new technologies, libraries contribute to the delivery of literacy targets, information literacy and digital inclusion.”


Library and Information Professionals form a multifaceted profession that supports the wellbeing, ambition and prosperity of Wales. Our cross sector support services can be mapped to support individuals throughout their lifetime. In collaboration with key stakeholders CILIP Cymru Wales has produced this document to demonstrate the value of the profession, and build an understanding of how we support the five priorities in Prosperity for All and present examples of small supportive measures which could be actioned for maximum community benefit.

• It has been estimated that there are 86,376 people working in the entire UK Information Workforce, 4,664 (5.4%) of whom work in Wales. (Hall, H., Ryan, B et al. 2015)

• 61.4% of the workforce have a post graduate qualification. (Hall, H., Ryan, B et al. 2015)

• Through the Community Learning Libraries Programme Welsh Government has invested over £15 million in over 110 public libraries in Wales and supported professional development through grant provision. (MALD, 2017)

There are currently two routes to professionalism, regardless of employment sector. We would now like to look at how we can best build this skilled workforce and continue to support Welsh Governments ambition for learning and support to leave no-one behind.

©Welsh Government

Prison Libraries

3

Priority 1: Early Years

Library workers support parents and children in their first years through the provision of rhymetimes which encourage socialisation, reduce isolation and provide support for first time parents.They also coordinate the delivery of Bookstart packs which are given to families by health visitors.

“I owe a lot to Rhymetime - it has made me the mother I am now. I believe that I am more patient, fun and engaged with my son because of the songs and mothering skills I have picked up along the way. I feel more connected with our local community and have had a lot of fun and made a lot of friends because of these groups.” ( Rowland, C., 2017)

Libraries build successful foundations and raise aspirations.Their multigenerational interaction with grandparents, parents, families, schools, and through outreach activities builds inclusion. The art of storytelling is used to foster good relations, and mutual respect.

Case study: Bangor University Library Easter 2015: Cofis Bach – “Tocyn i ble?” (translated – “Ticket to where?”)

The Library and Archive Service works closely with the University’s Centre for Widening Access which has aided the Service to meet one of its objectives that is “engaging with the communities it serves”.

Cofis Bach is a charity that provides free artistic opportunities for children and young people in Caernarfon’s Peblig Ward (a Communities First Area). Following a meeting with the Cofis Bach team a group of children visited the library. This resulted in them requesting permission to use the facilities to stage their annual show.

The Library and Archive staff worked with the group to host, ‘Tocyn i ble?’, over four days during the 2015 Easter vacation. Using the whole of the Main Library as a stage, as well as many items from the collections, the performers took the audience on a voyage that showcased the Library and Archive Services facilities and unique collections, an audience that would never have thought of coming through the Library doors– despite the Service’s open door policy.

[Case study provided by WHELF.]

©Welsh Government

Cardiff libraries. Penylan Library Story Time Amser Stori

4

Priority 1: Early Years

Library workers support parents and children in their first years through the provision of rhymetimes which encourage socialisation, reduce isolation and provide support for first time parents.They also coordinate the delivery of Bookstart packs which are given to families by health visitors.

“I owe a lot to Rhymetime - it has made me the mother I am now. I believe that I am more patient, fun and engaged with my son because of the songs and mothering skills I have picked up along the way. I feel more connected with our local community and have had a lot of fun and made a lot of friends because of these groups.” ( Rowland, C., 2017)

Libraries build successful foundations and raise aspirations.Their multigenerational interaction with grandparents, parents, families, schools, and through outreach activities builds inclusion. The art of storytelling is used to foster good relations, and mutual respect.

Case study: Bangor University Library Easter 2015: Cofis Bach – “Tocyn i ble?” (translated – “Ticket to where?”)

The Library and Archive Service works closely with the University’s Centre for Widening Access which has aided the Service to meet one of its objectives that is “engaging with the communities it serves”.

Cofis Bach is a charity that provides free artistic opportunities for children and young people in Caernarfon’s Peblig Ward (a Communities First Area). Following a meeting with the Cofis Bach team a group of children visited the library. This resulted in them requesting permission to use the facilities to stage their annual show.

The Library and Archive staff worked with the group to host, ‘Tocyn i ble?’, over four days during the 2015 Easter vacation. Using the whole of the Main Library as a stage, as well as many items from the collections, the performers took the audience on a voyage that showcased the Library and Archive Services facilities and unique collections, an audience that would never have thought of coming through the Library doors– despite the Service’s open door policy.

[Case study provided by WHELF.]

©Welsh Government

Cardiff libraries. Penylan Library Story Time Amser Stori

5

Case study: Nursery Group at Brynmawr Library (3-4 year olds)Since the autumn of 2016 there has been a weekly class visit to Brynmawr Library from a local Primary School. During this time there has been a marked difference in the development of the children as a result of the visits. Every visit includes a story, activity and the children having time to choose their own books for loan.

Since coming to the library they know how to hold and turn pages of a book independently and they understand the structure of a book, start, middle and end. We have been able to use stories and characters from the library books to cover topics in class and they have a good knowledge of a variety of different stories. They are, able to join with stories with repetitive phrase and since the visits their oracy skills have improved as they discuss the stories in class. Their listening and memory skills have also been improved. Donna (Development Officer for Libraries in Blaenau Gwent) has developed a strong relationship with the children. Donna makes the experience fun and exciting, seeing the big smiles from the children is great’

Many of the children return to visit the library with family members after school and on Saturdays. [Case study provided by SCL Wales]

Librarians bridge inequality gaps.

The class teacher Miss Price, has commented on the visits – ‘The children really

look forward to their weekly visit to the library. Over the months they have got

into the routine of bringing their books back from home and sharing the stories

with the other children. They take delight in choosing new books each week.

‘Lilly has been telling all the family about the library, she has taken a real interest in books since she has been coming with her school. She loves having stories read to her, so much so, we come every Saturday as well. Her older sisters are now reading to her too, it’s lovely to see them reading together’ Parents comment

Bargoed Library ©Welsh Government

Through collaboration with schools and parents, library staff build confidence, literacy and curiosity.Storytelling, collection sharing and providing access to new technologies both raises aspiration and builds connections and literacy skills.By collaborating with teachers Librarians can tailor sessions as described in the Brynmawr case study to ensure availability of reading materials and help is available to all regardless of a families economic situation.

6

Case study: Nursery Group at Brynmawr Library (3-4 year olds)Since the autumn of 2016 there has been a weekly class visit to Brynmawr Library from a local Primary School. During this time there has been a marked difference in the development of the children as a result of the visits. Every visit includes a story, activity and the children having time to choose their own books for loan.

Since coming to the library they know how to hold and turn pages of a book independently and they understand the structure of a book, start, middle and end. We have been able to use stories and characters from the library books to cover topics in class and they have a good knowledge of a variety of different stories. They are, able to join with stories with repetitive phrase and since the visits their oracy skills have improved as they discuss the stories in class. Their listening and memory skills have also been improved. Donna (Development Officer for Libraries in Blaenau Gwent) has developed a strong relationship with the children. Donna makes the experience fun and exciting, seeing the big smiles from the children is great’

Many of the children return to visit the library with family members after school and on Saturdays. [Case study provided by SCL Wales]

Librarians bridge inequality gaps.

The class teacher Miss Price, has commented on the visits – ‘The children really

look forward to their weekly visit to the library. Over the months they have got

into the routine of bringing their books back from home and sharing the stories

with the other children. They take delight in choosing new books each week.

‘Lilly has been telling all the family about the library, she has taken a real interest in books since she has been coming with her school. She loves having stories read to her, so much so, we come every Saturday as well. Her older sisters are now reading to her too, it’s lovely to see them reading together’ Parents comment

Bargoed Library ©Welsh Government

Through collaboration with schools and parents, library staff build confidence, literacy and curiosity.Storytelling, collection sharing and providing access to new technologies both raises aspiration and builds connections and literacy skills.By collaborating with teachers Librarians can tailor sessions as described in the Brynmawr case study to ensure availability of reading materials and help is available to all regardless of a families economic situation.

7

1) Suggested future actions

• Ensure staffing levels remain healthy enough to commit to providing regular library rhyme time sessions and maintain support for the Bookstart scheme across Wales

• Map current school library provision

• Higher Education. Raise the visibility of Special Collections and Universities by building stronger links with local schools, to encourage aspiration to Higher Education

Cardiff libraries. Central Library

•Expand the number of Code Clubs supported within Libraries in Wales and direct new technologies into libraries to enable equity of access across Wales.

•Staff provision- to look at the level of coverage and implications of shared service points on outreach work with schools

Cardiff libraries. Central Library©Welsh Government

©Welsh Government

8


• Ensure staffing levels remain healthy enough to commit to providing regular library rhyme time sessions and maintain support for the Bookstart scheme across Wales

• Map current school library provision

• Higher Education. Raise the visibility of Special Collections and Universities by building stronger links with local schools, to encourage aspiration to Higher Education

Cardiff libraries. Central Library

•Expand the number of Code Clubs supported within Libraries in Wales and direct new technologies into libraries to enable equity of access across Wales.

•Staff provision- to look at the level of coverage and implications of shared service points on outreach work with schools

Cardiff libraries. Central Library©Welsh Government

©Welsh Government

9

Priority 2: HousingBuilding individuals and building a community

HomelessnessGood homes are the bedrock of good communities- and a stable home environment will help to improve health- but it will not enable social inclusion or build resilience if not matched with access to social care and support in the community. Libraries and their staff are part of this support network. Their knowledge of their communities enables them to signpost to other services and handle the information they become privy to in a professional and discreet manner.

Case Study: Michael’s story. Michael , 52, first visited Blaina Library seeking help on his homeless situation. He was supported to access information and signposted to the right professional support- including basic skills classes to fill in support forms correctly. He also accessed financial advice and information in the library through the Blaenau Gwent Universal Support project.

Library staff encouraged Michael to attend the work club held weekly in the library and to sign up for one to one taster sessions in information literacy. Michael couldn’t afford a computer. By visiting the library daily he benefited from basic skills support, progressed onto LearnDirect and completed basic Internet courses, where he could work at his own pace. This gave Michael the motivation to progress onto further learning with ‘Bridges into Work’ in the library setting, gaining a Construction Skills Card.Michael also started reading for pleasure, discovering that reading helped him to relax and giving a focus to his life. He rediscovered his interest in military history which led him to join the Heritage Lottery funded library project ‘Blaenau Gwent in World War 1’. ”Joining the WW1 project has given me a new hobby and made me feel so much better. I have made new friends and really look forward to the sessions. A few weeks ago all project members went on a day trip to Brecon Museum to find out background information on the Monmouthshire regiment and South Wales Borderers”

Over the year, Michael has helped seven library users successfully gain employment. [Case study provided by SCL Wales]Aberdare Library

©Welsh Government

“I first came to the library , in a desperate state, I had lost my job, my marriage had broken up and as a result I was homeless, all I had to my name was the clothes I was wearing” Michael

“The library gave me the encouragement to better myself. I never thought I would be able to get a qualification, I didn’t have the confidence to go to a class or college” Michael

10

Priority 2: HousingBuilding individuals and building a community

HomelessnessGood homes are the bedrock of good communities- and a stable home environment will help to improve health- but it will not enable social inclusion or build resilience if not matched with access to social care and support in the community. Libraries and their staff are part of this support network. Their knowledge of their communities enables them to signpost to other services and handle the information they become privy to in a professional and discreet manner.

Case Study: Michael’s story. Michael , 52, first visited Blaina Library seeking help on his homeless situation. He was supported to access information and signposted to the right professional support- including basic skills classes to fill in support forms correctly. He also accessed financial advice and information in the library through the Blaenau Gwent Universal Support project.

Library staff encouraged Michael to attend the work club held weekly in the library and to sign up for one to one taster sessions in information literacy. Michael couldn’t afford a computer. By visiting the library daily he benefited from basic skills support, progressed onto LearnDirect and completed basic Internet courses, where he could work at his own pace. This gave Michael the motivation to progress onto further learning with ‘Bridges into Work’ in the library setting, gaining a Construction Skills Card.Michael also started reading for pleasure, discovering that reading helped him to relax and giving a focus to his life. He rediscovered his interest in military history which led him to join the Heritage Lottery funded library project ‘Blaenau Gwent in World War 1’. ”Joining the WW1 project has given me a new hobby and made me feel so much better. I have made new friends and really look forward to the sessions. A few weeks ago all project members went on a day trip to Brecon Museum to find out background information on the Monmouthshire regiment and South Wales Borderers”

Over the year, Michael has helped seven library users successfully gain employment. [Case study provided by SCL Wales]Aberdare Library

©Welsh Government

“I first came to the library , in a desperate state, I had lost my job, my marriage had broken up and as a result I was homeless, all I had to my name was the clothes I was wearing” Michael

“The library gave me the encouragement to better myself. I never thought I would be able to get a qualification, I didn’t have the confidence to go to a class or college” Michael

11

Independent living and equity of access

Libraries and librarians are points of supportive access for both vulnerable members of society and members of society who feel vulnerable at specific times in their lives.

Librarians support flexible learning through their online facilities and walk in access at many University libraries.

Library services build local community resilience. Our branches are embedded within communities encouraging people to leave the house; to study, to escape and to be around other people.

Support the building of health services by supplying evidence for decisions about shaping future service provision and support.

The map opposite locates the breadth of coverage libraries offer tothe public- students and professionals.

“Overall a quarter of children in Wales live in poverty, but in some areas this rises to 64%... Adults living in the most deprived areas are less able to afford everyday goods and services and less likely to experience a sense of community”

Public Health Wales Observatory 2018

Map created by @librarieshacked using open wikidata collected by document collaborators.

12

Independent living and equity of access

Libraries and librarians are points of supportive access for both vulnerable members of society and members of society who feel vulnerable at specific times in their lives.

Librarians support flexible learning through their online facilities and walk in access at many University libraries.

Library services build local community resilience. Our branches are embedded within communities encouraging people to leave the house; to study, to escape and to be around other people.

Support the building of health services by supplying evidence for decisions about shaping future service provision and support.

The map opposite locates the breadth of coverage libraries offer tothe public- students and professionals.

“Overall a quarter of children in Wales live in poverty, but in some areas this rises to 64%... Adults living in the most deprived areas are less able to afford everyday goods and services and less likely to experience a sense of community”

Public Health Wales Observatory 2018

Map created by @librarieshacked using open wikidata collected by document collaborators.

13

Walk-in Access Wales is a successful WHELF project to enable members of the public to legitimately access electronic resources for free, in Welsh Higher Education libraries.

These ‘walk-in access’ services permit non-registered users to access content where the terms of the license agreements allow.

The following WHELF libraries are participants in the Walk-in Access Wales scheme:

Aberystwyth UniversityBangor UniversityCardiff UniversityCardiff Metropolitan UniversitySwansea UniversityUniversity of South WalesUniversity of Wales Trinity Saint David: Carmarthen and Lampeter.

Walk-in Access Wales Toolkit:The Walk-in Access Wales Toolkit, funded by MALD can be accessed in English and Welsh via the links below:

Walk-in Access Wales ToolkitPecyn Cymorth Mynediad Cerdded i Mewn Cymru

[Case study provided by WHELF].

• House building schemes should include within them provision for a

public library facility or for refurbishment or investment of existing

facilities.

• Partnerships with Local Authority Housing Teams and Third

Sector organisations to provide ‘drop-in’ advice.

• Provision of information and access to ICT to support housing

applications.

• Raise the profile of Walk in Access.


©Welsh Government Cardiff Libraries

14

Walk-in Access Wales is a successful WHELF project to enable members of the public to legitimately access electronic resources for free, in Welsh Higher Education libraries.

These ‘walk-in access’ services permit non-registered users to access content where the terms of the license agreements allow.

The following WHELF libraries are participants in the Walk-in Access Wales scheme:

Aberystwyth UniversityBangor UniversityCardiff UniversityCardiff Metropolitan UniversitySwansea UniversityUniversity of South WalesUniversity of Wales Trinity Saint David: Carmarthen and Lampeter.

Walk-in Access Wales Toolkit:The Walk-in Access Wales Toolkit, funded by MALD can be accessed in English and Welsh via the links below:

Walk-in Access Wales ToolkitPecyn Cymorth Mynediad Cerdded i Mewn Cymru

[Case study provided by WHELF].

• House building schemes should include within them provision for a

public library facility or for refurbishment or investment of existing

facilities.

• Partnerships with Local Authority Housing Teams and Third

Sector organisations to provide ‘drop-in’ advice.

• Provision of information and access to ICT to support housing

applications.

• Raise the profile of Walk in Access.


©Welsh Government Cardiff Libraries

15

Case study: Research and evidence support for the ABMU Health Board In 2014, the Andrews report, “Trusted to Care” on care failings at Princess of Wales Hospital, Bridgend and Neath Port Talbot Hospital made 18 recommendations on improvement to Abertawe Bro Morgannwg University Health Board (ABMU).The Health Board set up a taskforce to tackle the issues. The Princess of

Wales Hospital Library was approached to provide the evidence and research base for the solutions and actions to solve several issues which ultimately led onto the developments of :

• pilot schemes such as flexible visiting hours, • the rollout of an Older People’s Ward Assessment Toolkit • Reviews of therapy services, • Draft “Nil by mouth” guidance issued. Speech and Language Therapists

delivering training programme to nursing / medical staff on swallow screening.

Sarah GeorgeLibrary Services Manager,Neath Port Talbot Hospital /Princess of Wales Hospital


Libraries have a track record for the successful provision of integrated services, and for working in partnership with key stakeholders. For example:

• Books on Prescription

• Provision of self help books as integrated part of collection

• Supporting elderly through at home services which lessen isolation, can help provide access to other services

• Health librarians providing evidence for patient care, treatment and evidence based practice and improving local standards of care

• Helping jobseekers find employment through skills courses – as illustrated by Michaels case study.

• Managing and providing a third space.

• All library workforces have a duty of care towards their users and often signpost those in further need to appropriate services. This is an integral part of being a trusted information professional.

16

Case study: Research and evidence support for the ABMU Health Board In 2014, the Andrews report, “Trusted to Care” on care failings at Princess of Wales Hospital, Bridgend and Neath Port Talbot Hospital made 18 recommendations on improvement to Abertawe Bro Morgannwg University Health Board (ABMU).The Health Board set up a taskforce to tackle the issues. The Princess of

Wales Hospital Library was approached to provide the evidence and research base for the solutions and actions to solve several issues which ultimately led onto the developments of :

• pilot schemes such as flexible visiting hours, • the rollout of an Older People’s Ward Assessment Toolkit • Reviews of therapy services, • Draft “Nil by mouth” guidance issued. Speech and Language Therapists

delivering training programme to nursing / medical staff on swallow screening.

Sarah GeorgeLibrary Services Manager,Neath Port Talbot Hospital /Princess of Wales Hospital


Libraries have a track record for the successful provision of integrated services, and for working in partnership with key stakeholders. For example:

• Books on Prescription

• Provision of self help books as integrated part of collection

• Supporting elderly through at home services which lessen isolation, can help provide access to other services

• Health librarians providing evidence for patient care, treatment and evidence based practice and improving local standards of care

• Helping jobseekers find employment through skills courses – as illustrated by Michaels case study.

• Managing and providing a third space.

• All library workforces have a duty of care towards their users and often signpost those in further need to appropriate services. This is an integral part of being a trusted information professional.

17

Case Study: Housebound Delivery ServicesBlaenau Gwent Libraries provides a home delivery service for housebound customers. This is provided by two designated delivery vans and two home delivery library assistants.Mrs Smith, 80, is a carer for her husband who has been suffering from the on-set of Alzheimer’s for the last five years. Mrs Smith rarely leaves the house, due to her caring commitments. Although the service was originally for Mrs Smith, when our driver/assistant Phil, started talking to Mr Smith, he encouraged him to try reading. He hadn’t read a book since school age , but reluctantly agreed to try a war novel.When Phil returned the following week, Mr Smith had read the book and was keen to tell Phil all about it. It has been astonishing to see the impact of reading of Mr Smith’s life; he has discovered reading for the first time in his life, at 80. He loves reading war books and will now have ten books every visit.

“It has helped calm him down and he is much less angry since he has been reading. Before he would get quite distressed seeing me read, now we can both sit and read together. I never thought he would have the concentration to do it, -reading helps us both so much. We are totally reliant on the home delivery service, I don’t know what we would do without it” – Mrs Smith

Librarians providing Lifelong social support

Support for independence

Independence in the elderly is supported through outreach work which can be in the form of a mobile library service, reading groups and housebound services.

Torfaen. Elizabeth Parry one-to-one reading session with Carole Lewis©Welsh Government

18

Case Study: Housebound Delivery ServicesBlaenau Gwent Libraries provides a home delivery service for housebound customers. This is provided by two designated delivery vans and two home delivery library assistants.Mrs Smith, 80, is a carer for her husband who has been suffering from the on-set of Alzheimer’s for the last five years. Mrs Smith rarely leaves the house, due to her caring commitments. Although the service was originally for Mrs Smith, when our driver/assistant Phil, started talking to Mr Smith, he encouraged him to try reading. He hadn’t read a book since school age , but reluctantly agreed to try a war novel.When Phil returned the following week, Mr Smith had read the book and was keen to tell Phil all about it. It has been astonishing to see the impact of reading of Mr Smith’s life; he has discovered reading for the first time in his life, at 80. He loves reading war books and will now have ten books every visit.

“It has helped calm him down and he is much less angry since he has been reading. Before he would get quite distressed seeing me read, now we can both sit and read together. I never thought he would have the concentration to do it, -reading helps us both so much. We are totally reliant on the home delivery service, I don’t know what we would do without it” – Mrs Smith

Librarians providing Lifelong social support

Support for independence

Independence in the elderly is supported through outreach work which can be in the form of a mobile library service, reading groups and housebound services.

Torfaen. Elizabeth Parry one-to-one reading session with Carole Lewis©Welsh Government

19


• Ensure staff capacity to enable Library Authorities to run events to combat social exclusion

• Support Housebound Library Services and enable them to support digital inclusion, e.g. pilot projects to promote the use of tablets to enable clients to access e-titles

Blackwood Library All Stitched Up knitting session©Welsh Government

• Continue to support Libraries running Dementia Friends sessions and Dementia champions sessions to raise awareness about how to support people with dementia in the community. Support the use of Library facilities to support Dementia Cafes. Utilizing the familiarity of the staff running the service.

Torfaen Library Staff. The first library service to become Dementia Friendly in Wales. Presented with accreditation at a celebratory event held at Cwmbran Library March 31st 2016

©Welsh Government

20


• Ensure staff capacity to enable Library Authorities to run events to combat social exclusion

• Support Housebound Library Services and enable them to support digital inclusion, e.g. pilot projects to promote the use of tablets to enable clients to access e-titles

Blackwood Library All Stitched Up knitting session©Welsh Government

• Continue to support Libraries running Dementia Friends sessions and Dementia champions sessions to raise awareness about how to support people with dementia in the community. Support the use of Library facilities to support Dementia Cafes. Utilizing the familiarity of the staff running the service.

Torfaen Library Staff. The first library service to become Dementia Friendly in Wales. Presented with accreditation at a celebratory event held at Cwmbran Library March 31st 2016

©Welsh Government

21

Priority 4: Better Mental Health

Librarians; supporting our communities and our health professionals .

Developing better mental health services depends on evaluating evidence and learning from it.

Building a better support system will require an intergenerational cross sector approach. Books Prescription Wales is one example of this and book groups and activities which encourage engagement are essential.

Librarians build environments where there are safe spaces to explore differences and build resilience and encourage empathy.

School, Public, University, Further Education and Prison libraries are points of access for those wanting information, and space away from their everyday environment.

Further and Higher Education Libraries support student welfare and inclusive services. Studying in a place that is away from home can increase feelings of vulnerability. Managing library space to include different study areas for groups and individuals and providing one to one support builds resilience.

What is Book Prescription Wales?

The scheme was designed to help people with mild to moderate emotional problems by providing access to self help books that have been selected by psychologists and counsellors working in Wales. The books are available in every public library in Wales.

“ If you are given a Book Prescription Wales prescription, you can take it to the library or get someone else to take it for you. The library staff are professionals and will treat you with respect. This means that they will not divulge any information about who is borrowing a book or what the book is about. Think of the library staff as you would think of your local pharmacist - as someone who can deliver what is prescribed with professional expertise and ethical practice.” NHS Wales 2012

©Welsh GovernmentRhyl Library

22

Priority 4: Better Mental Health

Librarians; supporting our communities and our health professionals .

Developing better mental health services depends on evaluating evidence and learning from it.

Building a better support system will require an intergenerational cross sector approach. Books Prescription Wales is one example of this and book groups and activities which encourage engagement are essential.

Librarians build environments where there are safe spaces to explore differences and build resilience and encourage empathy.

School, Public, University, Further Education and Prison libraries are points of access for those wanting information, and space away from their everyday environment.

Further and Higher Education Libraries support student welfare and inclusive services. Studying in a place that is away from home can increase feelings of vulnerability. Managing library space to include different study areas for groups and individuals and providing one to one support builds resilience.

What is Book Prescription Wales?

The scheme was designed to help people with mild to moderate emotional problems by providing access to self help books that have been selected by psychologists and counsellors working in Wales. The books are available in every public library in Wales.

“ If you are given a Book Prescription Wales prescription, you can take it to the library or get someone else to take it for you. The library staff are professionals and will treat you with respect. This means that they will not divulge any information about who is borrowing a book or what the book is about. Think of the library staff as you would think of your local pharmacist - as someone who can deliver what is prescribed with professional expertise and ethical practice.” NHS Wales 2012

©Welsh GovernmentRhyl Library

23

Case Study: Improving mental health in the community through archives and art Cardiff University Library: Special Collections and Archives In November 2017 Cardiff University collaborated with Studio Arts Group on a series of hands-on art events with people experiencing mental health issues in a Communities First area of Cardiff..

A celebratory event was well attended - with family, friends and the public -which helped participants to gain a sense of pride in achievement. Some have subsequently returned to interact with other collections, with one expressing a desire to become a volunteer. [Case study provided by WHELF].

Participants were encouraged to conduct historical research creatively, many for the first time, to produce and exhibit their own art inspired by archives.With an attendance of nine participants from a diverse range of backgrounds, they reported that engaging with archives and art, as well as being in a group, had a positive impact on their mental health.

‘I loved being in a University setting and felt inspired by the archive’‘I no longer feel intimidated by the University, particularly Special Collections’

NHS Wales librarians provide services and resources to support patient care, education and research. They work collaboratively across libraries based at 24 sites covering acute, primary care, Public Health and ambulance staff. A nationally funded NHS Wales e library for Health gives access to online resources for all NHS staff.

Health librarians are also based in further and higher education building the knowledge base of the future healthcare workforce and supporting the training of practicing healthcare professionals.

University Health librarians support the training of incoming professionals; building the knowledge base of the future healthcare workforce and practicing healthcare professionals.

“... I have found in my 17 years of working as a consultant and the five preceding years as a registrar the one certain and sure source of knowledge and wisdom was via Isabel...I would state categorically that any health organisation that wishes to be innovative must not merely invest in excellent library services (including an extensive stock of books and journals) but also reward and support librarians” Consultant in Public Health Medicine (WLYA 2017)

24

Case Study: Improving mental health in the community through archives and art Cardiff University Library: Special Collections and Archives In November 2017 Cardiff University collaborated with Studio Arts Group on a series of hands-on art events with people experiencing mental health issues in a Communities First area of Cardiff..

A celebratory event was well attended - with family, friends and the public -which helped participants to gain a sense of pride in achievement. Some have subsequently returned to interact with other collections, with one expressing a desire to become a volunteer. [Case study provided by WHELF].

Participants were encouraged to conduct historical research creatively, many for the first time, to produce and exhibit their own art inspired by archives.With an attendance of nine participants from a diverse range of backgrounds, they reported that engaging with archives and art, as well as being in a group, had a positive impact on their mental health.

‘I loved being in a University setting and felt inspired by the archive’‘I no longer feel intimidated by the University, particularly Special Collections’

NHS Wales librarians provide services and resources to support patient care, education and research. They work collaboratively across libraries based at 24 sites covering acute, primary care, Public Health and ambulance staff. A nationally funded NHS Wales e library for Health gives access to online resources for all NHS staff.

Health librarians are also based in further and higher education building the knowledge base of the future healthcare workforce and supporting the training of practicing healthcare professionals.

University Health librarians support the training of incoming professionals; building the knowledge base of the future healthcare workforce and practicing healthcare professionals.

“... I have found in my 17 years of working as a consultant and the five preceding years as a registrar the one certain and sure source of knowledge and wisdom was via Isabel...I would state categorically that any health organisation that wishes to be innovative must not merely invest in excellent library services (including an extensive stock of books and journals) but also reward and support librarians” Consultant in Public Health Medicine (WLYA 2017)

25


• Support and work with the contributors of this document to share best practice and develop more opportunities for the continuation of wraparound support.

• Work-based job shadowing: enable librarians to work in a different sector on a reciprocal basis to strengthen their knowledge base and enable idea creation for implement to take back to their own services

• Encourage education departments to develop stronger links with library staff- who can support the practitioners and students.

• Book Prescription Wales: ensure that any future developments of this resource are shared with all library sectors- thus making it available to as many as possible-whatever their personal circumstances. CILIP Cymru Wales can help with disseminating this.

Case study: Cardiff Revealed, University of South Wales

This project was designed for developing transition students (from FE colleges into HE) to increase resilience, skills and cohesion via a ‘Cardiff Revealed’ live brief photographic project.With aims that encompassed; building resilience and relationships between transition students and nurturing their adhesion and retention to their programme of study. It is a good example of how libraries can be used as places of creativity, expression and for confidence building. Resilience is a key part of maintaining good mental health.Students on transition courses can be at ‘risk’ of lower attainment outcomes, dropping out and at risk of non-completion. The sharing of the work through an exhibition and then permanently displaying pieces in the library and 1-2-1counselling spaces at the university campus is both a celebration of the group’s work and reminder of its success. [Case study provided by WHELF].

26


• Support and work with the contributors of this document to share best practice and develop more opportunities for the continuation of wraparound support.

• Work-based job shadowing: enable librarians to work in a different sector on a reciprocal basis to strengthen their knowledge base and enable idea creation for implement to take back to their own services

• Encourage education departments to develop stronger links with library staff- who can support the practitioners and students.

• Book Prescription Wales: ensure that any future developments of this resource are shared with all library sectors- thus making it available to as many as possible-whatever their personal circumstances. CILIP Cymru Wales can help with disseminating this.

Case study: Cardiff Revealed, University of South Wales

This project was designed for developing transition students (from FE colleges into HE) to increase resilience, skills and cohesion via a ‘Cardiff Revealed’ live brief photographic project.With aims that encompassed; building resilience and relationships between transition students and nurturing their adhesion and retention to their programme of study. It is a good example of how libraries can be used as places of creativity, expression and for confidence building. Resilience is a key part of maintaining good mental health.Students on transition courses can be at ‘risk’ of lower attainment outcomes, dropping out and at risk of non-completion. The sharing of the work through an exhibition and then permanently displaying pieces in the library and 1-2-1counselling spaces at the university campus is both a celebration of the group’s work and reminder of its success. [Case study provided by WHELF].

27

Priority 5: Skills and Employability • Providing digital and information handling skills to students and job seekers. Information professionals have a broad skills set that is readily transferable across sectors and other employers.

Employable people

• Providing information management, IP and copyright to support businesses in their information governance. Researching new markets, supporting product development – information professionals are an asset to any organisation

Skills for business

• Public libraries support local economy. Research shows that for every £1 spent on a public library £0.57 is generated within in the local supply chain on goods and services. (ALMA 2014)

Strong economy

We support the building of skills by providing places to research, signposting to relevant information and services, building literacy and creating evidence bases.

• Information literacy, knowledge and information management are skills for life that contribute to employability

• We support local businesses with information e.g. IP matters

• Supporting media companies, tourism and education through collections and digitisation of heritage assets.

• This is an opportune time to look at workplace development in the public library sector and turn the need for more staff into an opportunity to build an information workforce in Wales- through an apprenticeship scheme that is inclusive to all communities and the envy of other countries.

28

Priority 5: Skills and Employability • Providing digital and information handling skills to students and job seekers. Information professionals have a broad skills set that is readily transferable across sectors and other employers.

Employable people

• Providing information management, IP and copyright to support businesses in their information governance. Researching new markets, supporting product development – information professionals are an asset to any organisation

Skills for business

• Public libraries support local economy. Research shows that for every £1 spent on a public library £0.57 is generated within in the local supply chain on goods and services. (ALMA 2014)

Strong economy

We support the building of skills by providing places to research, signposting to relevant information and services, building literacy and creating evidence bases.

• Information literacy, knowledge and information management are skills for life that contribute to employability

• We support local businesses with information e.g. IP matters

• Supporting media companies, tourism and education through collections and digitisation of heritage assets.

• This is an opportune time to look at workplace development in the public library sector and turn the need for more staff into an opportunity to build an information workforce in Wales- through an apprenticeship scheme that is inclusive to all communities and the envy of other countries.

29

Librarians are the original Information Professionals. Through practice and accreditation they develop an understanding of how people search for information and the ways in which to collate, preserve, and share this.

The format in which information and reading for pleasure is accessed will be forever developing- but without understanding, anticipating and developing a plan to accommodate human behaviour and reduce the barriers to access be it poor literacy, poverty, or confidence. Wales will not become a creative, resilient and inclusive forward looking Nation.

It is time for Wales to develop a strong information workforce and build on the skilled professionals it already has. Recognise the national potential it already has and lead the way by strengthening the existing provision and bringing Librarians to the table.

The diagram opposite illustrates what the term Information Professional encompasses.

30

Librarians are the original Information Professionals. Through practice and accreditation they develop an understanding of how people search for information and the ways in which to collate, preserve, and share this.

The format in which information and reading for pleasure is accessed will be forever developing- but without understanding, anticipating and developing a plan to accommodate human behaviour and reduce the barriers to access be it poor literacy, poverty, or confidence. Wales will not become a creative, resilient and inclusive forward looking Nation.

It is time for Wales to develop a strong information workforce and build on the skilled professionals it already has. Recognise the national potential it already has and lead the way by strengthening the existing provision and bringing Librarians to the table.

The diagram opposite illustrates what the term Information Professional encompasses.

31

Case Study; The value of an Information Professional:Designing a quality, sustainable healthcare service.Rosalind Llewelyn-Harris. Library & Knowledge Services

Manager Bronglais Hospital

Bronglais Hospital, Aberystwyth serves a population of 125,000 over a geographically large but sparse area. Accessing health care for patients and

travelling for staff is difficult. Additionally, there is a problem recruiting and retaining staff

(particularly doctors) leading to a costly reliance on locum staff

Welsh Government commissioned a study of healthcare needs and organisation within mid-Wales, in order to: ‘Diagnose the issues and identify potential solutions (including models) for providing accessible, high quality, safe and sustainable healthcare services, which are best suited to meet the specific needs of those living in Wales.’

The resulting Longley Report (2014) made eleven recommendations,

including: Bronglais Hospital to adopt a strategic role in developing and delivering health services for Mid

Wales; The establishment of the Mid Wales Healthcare Collaborative

(MWHC) to implement recommendations from the study;

From its inception the Collaborative

sought to undertake research projects that would

look at rural healthcare and

medicine worldwide in order to identify

models of good practice that could be adapted for use

in Wales.

With twenty years’ experience participating in systematic reviews for various organisations, including NICE,

Rosalind is able to help teams generate and focus their research topics, to scope the literature, to

estimate the time and cost required to complete projects, and to run the

complex literature searches necessary to identify all relevant

studies.

To date Rosalind has worked on two MWHC projects, the first in 2015, a review of

telemedicine, telehealth and telecare. The second project, sought to address the broad

area of workforce organisation and development in rural settings.

Some findings from this research are already being considered by

the health board; Bronglais is exploring enhanced roles for allied

health professionals, such as physiotherapists, who would work in both acute and community settings; and to encourage future doctors to

work in rural areas, medical students from urban areas (e.g. those studying at Cardiff) will be

offered the chance to take a module or elective in rural health.

Bronglais Hospital and its Library is also partnering the Centre for

Excellence in Rural Health Research at Aberystwyth

University, with the hospital providing data collection and/or

access to patients.

Following on from work with the Collaborative, Rosalind has been commissioned by the Health

Board’s Research and Development Department to develop a half-day Systematic Review Workshop for healthcare staff, some of whom would be planning to undertake systematic reviews while others are

wishing to register for higher degrees

Bronglais hospital library32

Case Study; The value of an Information Professional:Designing a quality, sustainable healthcare service.Rosalind Llewelyn-Harris. Library & Knowledge Services

Manager Bronglais Hospital

Bronglais Hospital, Aberystwyth serves a population of 125,000 over a geographically large but sparse area. Accessing health care for patients and

travelling for staff is difficult. Additionally, there is a problem recruiting and retaining staff

(particularly doctors) leading to a costly reliance on locum staff

Welsh Government commissioned a study of healthcare needs and organisation within mid-Wales, in order to: ‘Diagnose the issues and identify potential solutions (including models) for providing accessible, high quality, safe and sustainable healthcare services, which are best suited to meet the specific needs of those living in Wales.’

The resulting Longley Report (2014) made eleven recommendations,

including: Bronglais Hospital to adopt a strategic role in developing and delivering health services for Mid

Wales; The establishment of the Mid Wales Healthcare Collaborative

(MWHC) to implement recommendations from the study;

From its inception the Collaborative

sought to undertake research projects that would

look at rural healthcare and

medicine worldwide in order to identify

models of good practice that could be adapted for use

in Wales.

With twenty years’ experience participating in systematic reviews for various organisations, including NICE,

Rosalind is able to help teams generate and focus their research topics, to scope the literature, to

estimate the time and cost required to complete projects, and to run the

complex literature searches necessary to identify all relevant

studies.

To date Rosalind has worked on two MWHC projects, the first in 2015, a review of

telemedicine, telehealth and telecare. The second project, sought to address the broad

area of workforce organisation and development in rural settings.

Some findings from this research are already being considered by

the health board; Bronglais is exploring enhanced roles for allied

health professionals, such as physiotherapists, who would work in both acute and community settings; and to encourage future doctors to

work in rural areas, medical students from urban areas (e.g. those studying at Cardiff) will be

offered the chance to take a module or elective in rural health.

Bronglais Hospital and its Library is also partnering the Centre for

Excellence in Rural Health Research at Aberystwyth

University, with the hospital providing data collection and/or

access to patients.

Following on from work with the Collaborative, Rosalind has been commissioned by the Health

Board’s Research and Development Department to develop a half-day Systematic Review Workshop for healthcare staff, some of whom would be planning to undertake systematic reviews while others are

wishing to register for higher degrees

Bronglais hospital library33

• Utilise libraries special collections across Wales as a core building block for supporting Cymru Wales brand 2019 theme of discovery. Contact the Special Collection librarians and other sector librarians to build a co-ordinated programme.

• Look at further developing Maker Spaces within libraries to encourage young people to enter in to STEM education and careers.

• Look at current training provision for the profession with an eye to building information professionals of the future. Create entry level frontline jobs/apprenticeship roles for cross sector frontline services. Build a job creation scheme that will re-skill and empower the community at the same time.

• Encourage employers (in all library sectors) to take on modern apprentices at levels 2 and 3.

“These cultural heritage collections and related metadata are a potential base for digital content products and services and have a huge potential for innovative re-use in sectors such as learning and tourism. Wider possibilities for re-using public cultural material should… [allow]…companies to exploit its potential and contribute to economic growth and job creation.” Directive 2013/37/EU of the European Parliament and of the Council of 26 June 2013


University of Wales Trinity St David's in Lampeter

©Welsh Government

34

• Utilise libraries special collections across Wales as a core building block for supporting Cymru Wales brand 2019 theme of discovery. Contact the Special Collection librarians and other sector librarians to build a co-ordinated programme.

• Look at further developing Maker Spaces within libraries to encourage young people to enter in to STEM education and careers.

• Look at current training provision for the profession with an eye to building information professionals of the future. Create entry level frontline jobs/apprenticeship roles for cross sector frontline services. Build a job creation scheme that will re-skill and empower the community at the same time.

• Encourage employers (in all library sectors) to take on modern apprentices at levels 2 and 3.

“These cultural heritage collections and related metadata are a potential base for digital content products and services and have a huge potential for innovative re-use in sectors such as learning and tourism. Wider possibilities for re-using public cultural material should… [allow]…companies to exploit its potential and contribute to economic growth and job creation.” Directive 2013/37/EU of the European Parliament and of the Council of 26 June 2013


University of Wales Trinity St David's in Lampeter

©Welsh Government

35

Conclusion

The success of Prosperity for All relies on in investment in a 21st

Century infrastructure to support innovation and literacy.

The information and library sector spans every part of the country.

With support and investment in our information skills, our profession has the potential to:

• Secure a next-generation Public Library Network – digital hubs providing access to public services, reading, skills and active engagement at the heart of every community;

• Drive innovation and efficiency in health and social care –providing data and evidence to enable better decision-making in the NHS, from the boardroom to the bedside;

•Embed reading, information literacy and digital skills into schools and colleges, helping to deliver the future-ready workforce that will drive our economic growth;

•Help Welsh businesses be more competitive and innovative by unlocking the value of their information assets;

•Strengthen democracy by helping National and Local Government make better-informed decisions based on the best available evidence;

•Drive innovation by supporting R&D, teaching and learning in Higher Education;

•Unlock new insight and business opportunities by harnessing the power of data science, big data analytics and Artificial Intelligence for industry;

•Support and celebrate our cultural heritage by preserving and providing access to world-leading collections

36

Conclusion

The success of Prosperity for All relies on in investment in a 21st

Century infrastructure to support innovation and literacy.

The information and library sector spans every part of the country.

With support and investment in our information skills, our profession has the potential to:

• Secure a next-generation Public Library Network – digital hubs providing access to public services, reading, skills and active engagement at the heart of every community;

• Drive innovation and efficiency in health and social care –providing data and evidence to enable better decision-making in the NHS, from the boardroom to the bedside;

•Embed reading, information literacy and digital skills into schools and colleges, helping to deliver the future-ready workforce that will drive our economic growth;

•Help Welsh businesses be more competitive and innovative by unlocking the value of their information assets;

•Strengthen democracy by helping National and Local Government make better-informed decisions based on the best available evidence;

•Drive innovation by supporting R&D, teaching and learning in Higher Education;

•Unlock new insight and business opportunities by harnessing the power of data science, big data analytics and Artificial Intelligence for industry;

•Support and celebrate our cultural heritage by preserving and providing access to world-leading collections

37

Contact us.

We are happy to come together as a group and work with you to develop the suggested actions further.

Newport Campus Library, University of South Wales

CILIP works across the UK and represents a UK workforce of 87,000 information professionals working across the private, public and third sectors to unlock the value of information. We develop their skills and expertise and advocate for their roles in transforming communities and businesses across the country.

CILIP Cymru Wales asserts that high quality library and information provision is a fundamental requirement for an informed, democratic, and bilingual society in Wales and through its members it seeks to make such provision available to all.

Contacts:

Chair: Paul Jeorrett [email protected]

Development Manager CILIP Cymru Wales: Kathryn Parry [email protected]

38

Contact us.

We are happy to come together as a group and work with you to develop the suggested actions further.

Newport Campus Library, University of South Wales

CILIP works across the UK and represents a UK workforce of 87,000 information professionals working across the private, public and third sectors to unlock the value of information. We develop their skills and expertise and advocate for their roles in transforming communities and businesses across the country.

CILIP Cymru Wales asserts that high quality library and information provision is a fundamental requirement for an informed, democratic, and bilingual society in Wales and through its members it seeks to make such provision available to all.

Contacts:

Chair: Paul Jeorrett [email protected]

Development Manager CILIP Cymru Wales: Kathryn Parry [email protected]

39

Document contributors

The Society of Chief Librarians leads and manages public libraries in England, Wales and Northern Ireland. SCL is made up of the head of service of every library authority, and advocates for continuous improvement of the public library service on behalf of local people.

The Wales Higher Education Libraries Forum (WHELF) is a grouping of Chief Librarians and Directors of Information Services drawn from all the higher education institutions in Wales along with the National Library of Wales, Amgueddfa Cymru-National Museum Wales, Natural Resources Wales and the Open University in Wales.WHELF’s mission is to promote library and information services co-operation, to encourage the exchange of ideas, to provide a forum for mutual support and to help facilitate new initiatives in library and information service provision.

WHELF 2016-2018 Strategy Contacts:

WHELF Chair: Emma Adamson, [email protected]

Vice-Chair: Steve Williams, [email protected]

Health Libraries in Wales represent a number of library organisations in Wales which provide:• Health related information to NHS staff, and students on placement in

hospitals, primary care and public health. • Online and print resources purchased to support local services and

shared nationally through our Wales wide co-operative lending and supply scheme.

• Information skills training in finding and accessing evidence for staff and students.

• Support for systematic reviews, conference presentations and papers submitted to peer reviewed journals.

Contacts:

NHS Libraries Partnerships Leader & Dean’s Library Adviser: Meg Gorman [email protected]

NHS Wales Library Service Chair: Susan [email protected]

Contact:

Chair: Alun Prescott [email protected]

40

Document contributors

The Society of Chief Librarians leads and manages public libraries in England, Wales and Northern Ireland. SCL is made up of the head of service of every library authority, and advocates for continuous improvement of the public library service on behalf of local people.

The Wales Higher Education Libraries Forum (WHELF) is a grouping of Chief Librarians and Directors of Information Services drawn from all the higher education institutions in Wales along with the National Library of Wales, Amgueddfa Cymru-National Museum Wales, Natural Resources Wales and the Open University in Wales.WHELF’s mission is to promote library and information services co-operation, to encourage the exchange of ideas, to provide a forum for mutual support and to help facilitate new initiatives in library and information service provision.

WHELF 2016-2018 Strategy Contacts:

WHELF Chair: Emma Adamson, [email protected]

Vice-Chair: Steve Williams, [email protected]

Health Libraries in Wales represent a number of library organisations in Wales which provide:• Health related information to NHS staff, and students on placement in

hospitals, primary care and public health. • Online and print resources purchased to support local services and

shared nationally through our Wales wide co-operative lending and supply scheme.

• Information skills training in finding and accessing evidence for staff and students.

• Support for systematic reviews, conference presentations and papers submitted to peer reviewed journals.

Contacts:

NHS Libraries Partnerships Leader & Dean’s Library Adviser: Meg Gorman [email protected]

NHS Wales Library Service Chair: Susan [email protected]

Contact:

Chair: Alun Prescott [email protected]

41

References

ALMA UK The Economic Value of Library Services, 2014https://almauk.files.wordpress.com/2010/09/alma-uk-final-report-01-04-2014-reissued.pdf

Directive 2013/37/EU of the European Parliament and of the Council of 26 June 2013 amending Directive 2003/98/EC on the re-use of public sector information Text with EEA relevance http://data.europa.eu/eli/dir/2013/37/oj

Hall, H., Ryan, B., Dutton, M., Irving, C., Raeside, R., and Chen, T. 2015. Astudy of the UK information workforce. London: CLIP and ARA


NHS Wales. 2012. Book Prescription Wales Information leaflet. Welsh Government. http://www.nhsdirect.wales.nhs.uk/pdfs/WG%2016567%20Third%20A4%20English%20WEB.pdf

Rowland, C. 02 November 2017 How Bookstart Rhymetimes helped me become the mother I am https://www.booktrust.org.uk/whats-happening/blogs/2017/november/how-bookstart-rhymetimes-helped-me-become-the-mother-i-am/

September 2017 John Spalding Library 50th birthday Wrexham. YouTube clip. https://www.youtube.com/watch?v=HJi2kvY5bhc

Walsh, H (Project Manager) Allen, J. Cosh, H. Dring, A. Duncan-Jones, A. Hughes, R. Jefferies, G. May, L. White, R. 2018 Health and its determinants in Wales Informing strategic planning Summary. Public Health Wales Observatory. Pg 8. http://www2.nphs.wales.nhs.uk:8080/PubHObservatoryProjDocs.nsf/85c50756737f79ac80256f2700534ea3/93cea84901926a258025820b0059c112/$FILE/Health&determinantsinWales_Summary_Eng.pdf

WLYA nomination form. 2017. CILIP Cymru Wales

Welsh Government, September 2017 Prosperity for All: the national strategy. Digital ISBN: 978 1 4734 9922 5 http://gov.wales/docs/strategies/170919-prosperity-for-all-en.pdf

Wikidata used to create map available here

http://tinyurl.com/ybm27em9 - Public libraries by operatorhttp://tinyurl.com/y84ccwg3 - Health libraries by operatorhttp://tinyurl.com/ybyxgxz9 - Further Ed libraries by operatorhttp://tinyurl.com/ydhug7em - Higher Ed Libraries by operatorhttp://tinyurl.com/yc8wylb2 - All welsh librarieshttp://tinyurl.com/yd7r7bg6 - Libraries by operator

or people can access and download the whole dataset here:

http://tinyurl.com/y9zqu3hg - whole dataset for download

42

References

ALMA UK The Economic Value of Library Services, 2014https://almauk.files.wordpress.com/2010/09/alma-uk-final-report-01-04-2014-reissued.pdf

Directive 2013/37/EU of the European Parliament and of the Council of 26 June 2013 amending Directive 2003/98/EC on the re-use of public sector information Text with EEA relevance http://data.europa.eu/eli/dir/2013/37/oj

Hall, H., Ryan, B., Dutton, M., Irving, C., Raeside, R., and Chen, T. 2015. Astudy of the UK information workforce. London: CLIP and ARA


NHS Wales. 2012. Book Prescription Wales Information leaflet. Welsh Government. http://www.nhsdirect.wales.nhs.uk/pdfs/WG%2016567%20Third%20A4%20English%20WEB.pdf

Rowland, C. 02 November 2017 How Bookstart Rhymetimes helped me become the mother I am https://www.booktrust.org.uk/whats-happening/blogs/2017/november/how-bookstart-rhymetimes-helped-me-become-the-mother-i-am/

September 2017 John Spalding Library 50th birthday Wrexham. YouTube clip. https://www.youtube.com/watch?v=HJi2kvY5bhc

Walsh, H (Project Manager) Allen, J. Cosh, H. Dring, A. Duncan-Jones, A. Hughes, R. Jefferies, G. May, L. White, R. 2018 Health and its determinants in Wales Informing strategic planning Summary. Public Health Wales Observatory. Pg 8. http://www2.nphs.wales.nhs.uk:8080/PubHObservatoryProjDocs.nsf/85c50756737f79ac80256f2700534ea3/93cea84901926a258025820b0059c112/$FILE/Health&determinantsinWales_Summary_Eng.pdf

WLYA nomination form. 2017. CILIP Cymru Wales

Welsh Government, September 2017 Prosperity for All: the national strategy. Digital ISBN: 978 1 4734 9922 5 http://gov.wales/docs/strategies/170919-prosperity-for-all-en.pdf

Wikidata used to create map available here

http://tinyurl.com/ybm27em9 - Public libraries by operatorhttp://tinyurl.com/y84ccwg3 - Health libraries by operatorhttp://tinyurl.com/ybyxgxz9 - Further Ed libraries by operatorhttp://tinyurl.com/ydhug7em - Higher Ed Libraries by operatorhttp://tinyurl.com/yc8wylb2 - All welsh librarieshttp://tinyurl.com/yd7r7bg6 - Libraries by operator

or people can access and download the whole dataset here:

http://tinyurl.com/y9zqu3hg - whole dataset for download

43

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librarians and information professionals; building a prosperous … · 2018. 5. 19. ·...

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