libraries in digital age * * * interuniversity centre dubrovnik, may 2000 providing content on the...
TRANSCRIPT
![Page 1: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/1.jpg)
LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTREDUBROVNIK, May 2000
Providing content on the Internet
Dr. Sanda Erdelez
Graduate School of Library and Information Science
University of Texas at Austin
![Page 2: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/2.jpg)
The overview
• Libraries on the Web
• Library users and the Web content
• Types of content on the Web
• Ensuring the quality of the content
• The future
![Page 3: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/3.jpg)
The explosion of the Web
• Web sites growth: from 1.6 mil in 1997 to almost 5 mil in 1999
• 211% change from 1997 to 1999
• 55% of Web sites are in the US (down from 59% in 1998)
• 80% of Web sites are in English (down from 84% in 1998)
![Page 4: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/4.jpg)
How many libraries are on the Web?
• Over 4,500 libraries listed in lib-web-cats
• Over 3,000 libraries from over 90 countries listed in LibWeb
• In the US, over 500 public libraries
• In Europe, well over 1000 public libraries in some 30 countries, Finland leads with 247 libraries (EC, 1999)
![Page 5: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/5.jpg)
Why provide content on the Web?
• To provide service to users.
• To show others what you have.
• Because everyone else is there.
![Page 6: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/6.jpg)
Who are the library users?
• Traditional vs. new ways of looking at users
• Users you “know” and users you don’t
• User you may “see” in person and users you will never see
![Page 7: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/7.jpg)
What is important to know about the users?
• Their needs and interests
• The level of their information and information technology literacy
• Their access capabilities
![Page 8: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/8.jpg)
User accessibility issues
• Libraries and the digital divide• Accessibility to those with special needs
- Web Content Accessibility Guidelines by W3C
- ADA compliance rules- Bobby site, Bobby on NSK
• Language as an accessibility issue- 80% of Web sites are in English
![Page 9: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/9.jpg)
What type of content to provide on the Web
• Online public access catalogs
• Commercial indexes and databases
• Unique elements of library collection
• Other local resources and services
• Links to content on the Internet
![Page 10: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/10.jpg)
OPACs on the Web- old way - via telnet or tn3270 connection
- new way - via graphical user interface on the Web
- advantages of a Web-based catalog: - does not require installation of additional
software- hyperlink connection to resources, subject
headings and the Internet- easy-to-use, familiar interface
![Page 11: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/11.jpg)
OPACs on the Web - Examples
• Single site catalogs:Coeur d’ Alene Public Library, Idaho, USA - Athena
St. Charles Publib Library, Illinois, USA - DRA
• Co-operative projects:BIBSYS - shared library system for all Norwegian
University Libraries
CROLIST - Croatian Library Network
Innovative Interfaces - Millenium
![Page 12: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/12.jpg)
Commercial indexes, journals, ebooks
• Selection of resources
• Licensing issues
• Dial-in access v. web-based
• Indexes v. full text articles and books
• Examples:– NYPL database access– Netlibrary (www.netlibrary.com)
![Page 13: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/13.jpg)
Unique elements of library collection
• Content that only you can provide
• To digitize or not -- that is the question
• Multimedia projects
• Examples:– University of Texas - Austin map collection– The Karpeles Library manuscript collection– Truman Presidential Library
![Page 14: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/14.jpg)
Other local resources and services
• Extensions of traditional library services– checked book status and renewals– updates on new acquisitions
• Community resources and services– job hunting– relocation– voting
![Page 15: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/15.jpg)
Issues in deciding about selecting the content for the Web
• Technical support and staff resources
• Time in conversion and development
• Is it a unique contribution? (nice to have or must have?).
• Maintaining quality
![Page 16: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/16.jpg)
Quality of ContentReengineering criteria that are used to
promote information literacy on the Web• Establishing authority• Accuracy• Objectivity• Currency• CoverageAdapted from Alexander, J. E. & Tate, M. A.Web Wisdom,
Web Wisdom (1999)
![Page 17: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/17.jpg)
Authority
• The institutional authority of libraries
• Authority of locally created content v. content provided by others
• Give credit to local content creators and inform users about their credentials
• Inform users what content is provided by external sources and about their authority (e.g., annotate links to external Web sites)
![Page 18: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/18.jpg)
Accuracy
• Provide clues for verification of accuracy, e.g., list of sources used
• Provide references for external verification in print or electronic format
• Ensure frequent updates for time sensitive information (hours of operation, fees, policies)
![Page 19: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/19.jpg)
Objectivity
• Be careful for any evidence of bias in the information presented in both locally and externally created content
• Clearly identify advertising so it can be differentiated from the information content
![Page 20: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/20.jpg)
Currency
• Indicate when information was produced and updated
• Provide Time stamps on individual pages and page segments (if needed)
• Provide visual indication of what is new on the main home page
![Page 21: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/21.jpg)
Coverage
• Put yourself in the shoes of your users:– Does the page contain information that is
pertinent to your user’s needs? – How can this information be used?
• What information and services may be missing?
• Keep open, proactive dialog with users for feedback and suggestions
![Page 22: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/22.jpg)
What good is wonderful content…
...when no one can get to it?• access speeds
• server speed
...when no one knows about it?• marketing library web presence to users and the
profession
• registering with search engines
• keeping track of who links to your site
![Page 23: LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet Dr. Sanda Erdelez Graduate School of Library](https://reader034.vdocuments.net/reader034/viewer/2022051819/5518056655034693228b4d96/html5/thumbnails/23.jpg)
The future...
• From libraries on the Web to Library portals...
• How will libraries complement other Web-based resources -- public and commercial?
• How will libraries’ virtual form complement their physical form?