library 2.0 and web 2.0
DESCRIPTION
Presentation for the Minnesota Association of Law Libraries Spring 2008 conference.TRANSCRIPT
Shane Nackerud
Minnesota Association of Law LibrariesMay 16, 2008
http://youtube.com/watch?v=kAzzpfuD1CM
Agenda
• Web 2.0– What is it?– What are the
characteristics?– What are some
examples?
• Library 2.0– What is it?– Why is it important?– What are some
examples?
What is Web 1.0?
10 years later...
PROPOSAL:Semantic Web Developmenthttp://www.w3.org/2000/01/sw/DevelopmentProposal
The Semantic Webhttp://www.sciam.com/article.cfm?articleID=00048144-10D2-1C70-84A9809EC588EF21
Interaction
HumanInteraction
ComputerInteraction
15+ years later...
Web 2.0
• Easy to use• Encourage users to help build the
information environment– User trust
• Change based on use and user expectations– Perpetual beta
• Allow for the reuse of data – mashups
– http://en.wikipedia.org/wiki/Web_2.0
Categories
• Social networking• Media sharing sites• Social
bookmarking/tagging sites
• Wikis• Blogs
• Virtual worlds• RSS feeds, podcasts• APIs• Widget
development and inclusion– Including chat or IM
services
HumanInteraction
Social Networking
The next big thing?
Privacy
Connection, CollaborationBeing a part of something big
Media Sharing Sites
Copyright
Connection, Creativity, SharingBeing a part of something big
Social Bookmarking
Wisdom of Crowds
• British scientist Francis Galton went to the fair
• Watched the crowd try to guess the weight of a fat ox
• The ox weighed 1,198 lbs.• The crowd’s average guess
(about 800 people) was 1,197 lbs.
• No one person got close, but the crowd collectively made the best guess
• Critical Mass
Wikipedia statistics and comparisons
• Over 2.3 million articles– ~150,000 articles in online version of Britannica
• Impressive range of topics, especially in technology and popular culture
• 2005 Nature compared quality of Wikipedia vs. Britannica– 42 blinded, science entries– On average 4 errors in Wikipedia articles, 3 errors in
Britannica entries
– http://www.nature.com/news/2005/051212/full/438900a.html
Wikiality
• Consensus of opinion trumps factual information
• Encouraged viewers to alter specific topics in Wikipedia by writing:
– African elephants have tripled in the last six months
– George Washington did not have slaves
– Oregon is Idaho’s Portugal
• Together "we can all create a reality that we all can agree on.”
Authority
Breadth of information, dispersed expertise, a culture of welcomed
contribution
Virtual Worlds
ComputerInteraction
I find your lack of faith disturbing …
http://twemes.com/mall08http://twemes.com/mall08
http://www.youtube.com/watch?v=NLlGopyXT_g
Questions?
Library 2.0
How have libraries reacted?
(with a thanks to Peter Brantley and Lorcan Dempsey)
In 2006 EMI, the world’s fourth-biggest recorded-music company, invited some teenagers into its headquarters in London to talkto talk to its top managers about their listening habits. At the endof the session the EMI bosses thanked them for their comments and told them to help themselves to a big pile of CDs sitting on atable. But none of the teens took any of the CDs, even thoughthey were free. “That was the moment we realized the game wascompletely up,” says a person who was there.
“From Major to Minor,” The Economist, Jan 10, 2008
Changing
• Music industry• Travel agencies• Book stores• Stock brokers• Education• TV and entertainment• Newspapers and magazines
Visits to LoC Reference Room 96-04
ARL Reference Queries/Full time students
ARL Circulation Statistics 1995-2003http://radar.oreilly.com/archives/2007/07/if-libraries-had-shareholders.html
Libraries are changing
Web 2.0?Users expect itUsers prefer it
Library 2.0
• Library 2.0 is all about library users -- it's about participation -- involving users in service creation and evaluation.
• http://www.squidoo.com/library20/
• Creating user friendly services that people expect, and encouraging participation
• Any service, physical or virtual, that successfully reaches users, is evaluated frequently, and makes use of customer input is a Library 2.0 service.
– http://www.libraryjournal.com/article/CA6365200.html
• Areas of change: policy, programming, physical spaces, and technology
Library 2.0 = (books 'n stuff + people + radical trust) x participation
Darlene Fichter - http://library.usask.ca/~fichter/blog_on_the_sid
e/
Attention and Workflow
• Then– Resources scarce, attention abundant– Users built workflow around the library
• Now– Attention scarce, resources abundant– The library must build its services around user workflow
» Lorcan Dempsey – “Getting into the Flow” (2007)
What can you do?
PlayExperiment
Try things out
Try to meet your users’ needs with technology and services they are
probably familiar with
“Google is one of the few large companies that gets one fundamental
rule of the Internet:
Trying stuff is cheaper than deciding whether to try it.”
Don Marti, LinuxWorld, Dec. 13 2007
In the flow …
Catalog/Amazon Mashup
Want to learn more? http://www.lib.umn.edu/site/mncatamazon.phtml
Add your catalog to the browser search
Add your catalog to Firefox 2.*, Firefox 3.* Internet Explorer 7
•OpenSearch Technology
http://www.opensearch.org/Home
Easy to build search box
Blog RSS Feed
Aleph X created RSS Feed
LibData RSS Feed
Our home pages are potential widgets
Libraries using Social Media sites
http://www.flickr.com/photos/vcutmlsca/http://www.flickr.com/photos/vcutmlsca/
http://www.flickr.com/photos/csbsjulibrary/http://www.flickr.com/photos/csbsjulibrary/
http://youtube.com/profile?user=GTMechEngVidshttp://youtube.com/profile?user=GTMechEngVids
http://www.asu.edu/lib/librarychannel/http://www.asu.edu/lib/librarychannel/
http://www.youtube.com/watch?v=iMSk5zFVH4s
Libraries and Wikis
http://wikisites.mcgill.ca/GlobalHealthGuide/http://wikisites.mcgill.ca/GlobalHealthGuide/
Libraries and Social Bookmarking
http://del.icio.us/libweb/http://del.icio.us/libweb/
http://libraries.mit.edu/help/virtualref/http://libraries.mit.edu/help/virtualref/
http://del.icio.us/virtualrefhttp://del.icio.us/virtualref
Libraries and Social Networking
Libraries and Virtual Worlds
http://www.infoisland.org/
http://www.davidrumsey.com/
David Rumsey Map Collection
University of Minnesota
Staff Wiki – http://wiki.lib.umn.edu/
UThink Blogs – http://blog.lib.umn.edu/
Meebo Chat widget – http://busref.lib.umn.edu/
Grad student view
Resource suggestions based on subject
- and library suggestions
MyU Portal
myLibrary
iGoogle Integration
RSS Feeds – http://www.lib.umn.edu/site/rss.phtml
Stuff Mentioned
• RSS• Wikis• Blogs• Podcasting• Tags and Folksonomy• Instant messaging
• Photos and images • Social networking• Social bookmarking• Mashups• Videos/vodcasting• Virtual worlds
Where (else) can we make our mark?
PLAY!Take some time and give these new
technologies a try!
Something to think about
• Dale Hoiberg:. [The Britannica] model works well. Wikipedia is very different, but nothing in their model suggests we should change what we do.
• Jimmy Wales: Fitting words for an epitaph…
• http://online.wsj.com/public/article/SB115756239753455284-A4hdSU1xZOC9Y9PFhJZV16jFlLM_20070911.html?mod=blogs
Wrap-up
Users are changing
• "We simply do not understand enough about these students, who will have been weaned on peer-to-peer file swapping, Google searches, MySpace, and wireless instant messaging, nor about how new software and portable devices will influence the configuration of future learning environments”
• “Why Study Users?” By Diane Harley• http://www.firstmonday.org/issues/issue12_1/
harley/index.html
Users are changing
• “How hard this new cohort works, how they try to compete, how they fit into teams. How they take risks – all are different in statistically verifiable ways. And those differences are driven by one central factor:”
• “growing up with video games.” • Got Game: How the Gamer Generation Is
Reshaping Business Forever
http://23thingsonastick.blogspot.com/
23 Things on a StickMINITEX
http://www.macalester.edu/library/libtechconference/index.html
Midwest Library Technology ConferenceMay 29-30
http://blog.lib.umn.edu/liblearn/blog/
Learning 2.0 from UMD LibraryStart at July 2007
Read Library blogs
• Tame the Web– http://tametheweb.com/
• Lorcan Dempsey’s weblog– http://orweblog.oclc.org/
• Free Range Librarian– http://freerangelibrarian.com/
• Library Crunch– http://librarycrunch.com/
• ReadWriteWeb– http://www.readwriteweb.com/
http://kmspace.blogspot.com/
My new favorite blog!
Any other good blogs to read?
Twitter some URLs!Mark your tweets as #mall08
http://twemes.com/mall08
Peter Brantley
• Architectures for Collaboration
– http://tinyurl.com/6b6c4y• What Rupert would tell the DLF
– http://www.slideshare.net/naypinya/what-rupert-would-tell-the-dlf
• Peter Brantley’s Thoughts and Speculations
– http://blogs.lib.berkeley.edu/shimenawa.php
Use del.icio.us
Search for Web 2.0 or Library 2.0 tags
http://del.icio.us/tag/library2.0
Architectures for Collaboration
“Libraries must change. We need to be focused on engaging the world, empowering people, thinking much more ambitiously, and sometimes taking risks that we think might
border on foolish.”
Library Mantras
• Libraries must be everywhere – get your collections into search engines
• Libraries must be designed to get better through use – how people use your resources should “teach the machine”
• Libraries must be portable – is your library mobile device ready?
• Libraries must be tools of change – our children probably won’t read printed books in college
http://www.youtube.com/watch?v=Zto6aTZM9t0
Nokia Morph
Collaboration
Libraries need to seek it out between each other and in the
communities we serve
http://www.ariadne.ac.uk/issue55/jisc-debates-rpt/
Libraries of the Future
http://www.resourcefulidiot.com/2008/05/explaining-web-10-web-20-
web-30/
Explaining Web 1.0, 2.0 & 3.0
Excited
? or !
I’ll let you decide
Lastly, thanks to Cody Hanson for the use of some of his slides and ideas