Library and Information ServiceLibrary and Information ServiceBrenda Goddard, Library and Knowledge Brenda Goddard, Library and Knowledge

Services ManagerServices ManagerHelen Williams, Electronic Services Helen Williams, Electronic Services

LibrarianLibrarian

Librarians with AttitudeLibrarians with Attitude

A well respected successful library service A well respected successful library service but..but.. wanted and needed to work differently wanted and needed to work differently

Introduced outreach service for local Introduced outreach service for local primary care NHS staffprimary care NHS staff

Spin off …Spin off …Why can’t we have that on site?Why can’t we have that on site?

Vision at WEHCTVision at WEHCT

Funding for initial project from Education Funding for initial project from Education Consortia (WDD)Consortia (WDD)

Employment of dedicated clinical support Employment of dedicated clinical support librarianlibrarian

Identified championsIdentified championsLibrary and Information Development Library and Information Development

Group supportGroup support

Introducing ServiceIntroducing Service

““Clinical librarians are attached to clinical teams. Clinical librarians are attached to clinical teams. They attend ward rounds with a specialist team (for They attend ward rounds with a specialist team (for example cardiology), pick up their queries about example cardiology), pick up their queries about individual patients’ cases at the bedside, and individual patients’ cases at the bedside, and research packages of information that support research packages of information that support patient care and staff training and development. patient care and staff training and development. They alert clinicians to new research and train staff They alert clinicians to new research and train staff in how to search for and appraise information.”in how to search for and appraise information.”

NHS Careers. NHS Careers. Libraries and knowledge management. October 2006Libraries and knowledge management. October 2006

What do Clinical Librarians do?What do Clinical Librarians do?

Team meetingsTeam meetingsJournal ClubsJournal ClubsInvolvement in corporate issues e.g. Involvement in corporate issues e.g.

intranet, records management, patient intranet, records management, patient informationinformation

Current awarenessCurrent awarenessNo to ward roundsNo to ward rounds

What we do – Operating Outside What we do – Operating Outside Library Walls (Evaluation Report)Library Walls (Evaluation Report)

““from someone who is seen as a place-based from someone who is seen as a place-based person, i.e. in the library, to a much more person, i.e. in the library, to a much more active participant in a clinical team, thinking active participant in a clinical team, thinking about how clinical staff get and use about how clinical staff get and use information and evidence…”information and evidence…”

should start seeing themselves as “an important should start seeing themselves as “an important cog, improving the quality of all patient care…”cog, improving the quality of all patient care…”

Dr Stephen Singleton, NLHDr Stephen Singleton, NLHCILIP Update November 2006CILIP Update November 2006

Developing Librarians’ RoleDeveloping Librarians’ Role

A greater understanding of the skills and A greater understanding of the skills and support a Librarian can offersupport a Librarian can offer

Clinicians see us as helping to manage Clinicians see us as helping to manage information overload, access ever information overload, access ever changing resources, effectively validate changing resources, effectively validate evidence and keep up to dateevidence and keep up to date

We have more opportunities to respond We have more opportunities to respond quickly and offer supportquickly and offer support

The plusesThe pluses

Clients viewsVideo Clips

Librarian’s viewsVideo Clips

No Funding!No Funding!Reticence of more “traditional” librarians & Reticence of more “traditional” librarians &

library assistantslibrary assistantsStaff changesStaff changesClosed doorsClosed doors

Stumbling along the way!Stumbling along the way!

Embedded as good practiceEmbedded as good practiceCorporate resourceCorporate resourceNamed librariansNamed librariansAchievements e.g. PDU Award, Trust Achievements e.g. PDU Award, Trust

Achievement Award for Improving Working Achievement Award for Improving Working Lives, Top Helicon Accreditation, success Lives, Top Helicon Accreditation, success of Journal Clubsof Journal Clubs

Spinning PlatesSpinning Plates

Current funding challenges Current funding challenges Restructuring team again!Restructuring team again!More stability by having named Divisional More stability by having named Divisional

LibrariansLibrariansIncreased workload/less staffIncreased workload/less staff

FutureFuture

RestructureRestructureAlways employ staff with the correct skills & Always employ staff with the correct skills &

attitudeattitudeGet involved in anything and everything e.g. Get involved in anything and everything e.g.

web, e-learning, Feteweb, e-learning, FeteBe flexibleBe flexibleBe visibleBe visible

It’s not always about It’s not always about waiting for extra fundingwaiting for extra funding

Absolute professionalAbsolute professionalConfidentConfidentNot overawed by statusNot overawed by statusPrepared to air views and join clinical Prepared to air views and join clinical

discussiondiscussionAble to go in cold and to see the need before Able to go in cold and to see the need before

the clientthe clientBe fearless!Be fearless!

Skills & AttitudeSkills & Attitude

Gatecrash!Gatecrash!

And FinallyAnd Finally