license dashboard · as well as our technology platform and managed service, license dashboard...

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www.licensedashboard.com Designed and built by SAM professionals for SAM professionals CONTACTS 01904 562 217 (UK/INT) 1-855-773-3404 (US/CA) 1800 502 881 (AU/NZ) [email protected] Save money, reduce risk and remain compliant With License Dashboard’s Software Asset Management technology and services LICENSE DASHBOARD

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Page 1: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

www.licensedashboard.com

Designed and built by SAM professionals for SAM professionals

CONTACTS 01904 562 217 (UK/INT)1-855-773-3404 (US/CA)

1800 502 881 (AU/NZ)

[email protected]

Save money, reduce risk and remain compliant With License Dashboard’s Software Asset Management technology and services

LICENSE DASHBOARD

Page 2: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

Designed and built by SAM professionals for SAM professionals

3 [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ) [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ)

License Dashboard develops a number of core SAM technologies, all of which are available as on-premise or via a Managed Service - with perpetual and subscription licensing options. We’re proud to offer a full Software Asset Management product portfolio, which can be tailored to meet your organization’s exact requirements.

As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors such as Microsoft, IBM, SAP, Oracle, VMware, Micro Focus, Autodesk and Quest. This expertise will help your organization become audit-ready as well as ensuring correct licensing and cost optimization.

2

WelcomeLicense Dashboard provides innovative and adaptive solutions that track and manage changing licensing programs to enable organizations to reduce spend on software licenses, save IT professionals vast amounts of time on manual tasks, and reduce the risk of licensing non-compliance.

Software drives business – controlling this software is vital. Software Asset Management (SAM) has become an integral part of improving IT processes. Using our SAM tools you can be up and running with your own on-premise solution or SAM managed service within weeks, not months.

From point-in-time Effective Licensing Position (ELP) programs, through to ongoing license compliance and Software Asset Management initiatives, License Dashboard’s advanced portfolio of solutions and professional services will help you establish, understand, optimize and manage your software licenses.

Rather than waiting for an audit request, our SAM technology and products highlight potential risks, confirm all devices and products are being efficiently consumed, and improve ROI on purchase decisions.

Contents04 The Value of SAM05 Common Pain Points06 Technology Platform

SAM Tools

07 License Manager08 LD Portal 09 Discovery Solutions10 LD Web API

Services

11 SAM Managed Service12 Software Recognition Service13 Licensing Consultancy

Effective SAM

14 An Effective SAM Solution15 SAM Beyond Compliance16 LD Technology Benefits

License Dashboard

17 Our Experience18 Methodology20 Become a Partner21 What Our Customers Say23 Our Offices and Partners

License Manager Discovery LD Portal LD Web API

Technology Platform

Page 3: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

Designed and built by SAM professionals for SAM professionals

4 5 [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ) [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ)

The Value of SAMPoor Software Asset Management does not only lead to unnecessary spend on licenses, it also leaves organizations open to the risk of using licenses incorrectly, meaning they could be caught out in the event of a software vendor audit.

The business needs for SAM are well-documented, and cover compliance, legislation, regulation and contractual obligation, good corporate governance for software assets, vulnerability and patch management, incident management and risk management – all essential disciplines of any good best practice framework.

An effective SAM program in your organization will;

Underpin Transformation

Accelerate Projects

Provide a Solid Foundation for Change

Help You Avoid Hidden Costs

Reduce Overspend

Provide Better Negotiating Power

Common SAM Pain PointsSoftware Asset Management brings together multiple departments, business units and staff roles. Aside from the stated aims of software overspend and licensing, there are numerous common business and technology pain points that organizations often experience as part of the their SAM program.

Without an effective SAM program in place, many organizations experience issues such as;

Consolidating DataWorking with disparate data-sets and attempting to consolidate information via spreadsheets is a time-consuming task.

Partial Network Discovery Without full visibility of the software estate an organization will remain vulnerable to license non-compliance and overspend.

Time Spent on Manual TasksLicense Dashboard's own research shows that Software Asset Manager's spend 68% of their time on tasks that could be automated.

Generating Reports Too much time can be spent consolidating data and producing simplified reports for stakeholders outside of IT.

Importing EntitlementEven when using some SAM tools, importing entitlement data can be a manual task dependant on spreadsheets.

Keeping Up to DateLicensing rules are complex and change frequently amongst the different vendors. Expert consultancy is often required.

Managing Users and DevicesApplications such as Office365 are now licensed across multiple devices per user, tracking and managing this is vital.

Implementation TimeEven after selecting a tool or service, some organizations can experience an implementation period lasting months.

When an organization starts out on the path to establish a SAM function, many begin by putting a Licence Management tool in place or engaging with a partner such as License Dashboard to implement a Licence Management service.

This is a positive first step on the path to gaining better visibility of any potential compliance risks. Not only this, but by successfully implementing such a tool or service, an organization will also be establishing a central store of data on a host of other IT related areas, such as IT hardware and purchases.

IT Risk SAM Solution

Lack of information to make informed decisions Real time current licensing position at your fingertips

Constantly changing license rules Utilize specialists who have top accreditations

Unbudgeted spend (misinformed purchasing or compliance fine)

Re-harvest licenses that aren’t being used and save on software spend

High risk of vendor audit Have your license position constantly up to date and compliant

Limited processes and resources to control software lifecycle

Automation from License Manager speeds up time consuming tasks

Are You In A Fit State To Be Audited?Analyst firms now estimate that organizations have a 68% chance of being audited by at least one software vendor in a 12 month period.

Are You Wasting Software Budget?Our audit history has revealed that organizations, on average, over-spend by 30% on software licenses they don’t need in an effort to remain compliant.

Are You Bogged Down By Transactional Tasks?Lack of automation, work in external spreadsheets and consolidating multiple datasets takes away vital IT resource from mission critical tasks.

68%

30%

60%

chance of receiving at least one audit request within 12 months

overspend on licensing by organizations, wasting almost a third of their IT budget

of SAM Managers spend most of their time on tasks that can be automated

Software licences are like boxes of spaghetti wrapped in tangled cables, located in the middle of a mine field.

Licence Dashboard helps you avoid the mines and unravels the tangles, helping you find what you need quickly & easily. It’s like a single filing cabinet which holds all the information on every licence & agreement.

"

"

Page 4: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

Designed and built by SAM professionals for SAM professionals

6 7 [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ) [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ)

Software Inventory

Desktop /Servers

Advanced Platforms

Virtual Server

Non-Discovered

PORTAL

- Vendor Consumption Data- License Entry Wizard- Microsoft License Statement

License Evidence

Purchase History

- Customer Financial Records- Reseller purchase History

License Entitlement

API

Cloud / User

- Extrapolation- CALs- SPLA SALs- RDS/VDI Usage

- VMware- Microsoft- Citrix

- ILMT / Big Fix- SAP LAW- Oracle LMS

- Landesk- Frontrange- Dell Kace- Casper / Recon- Altiris- SCCM & MAP Toolkit- Dashboard Discovery

- O� ce 365- Azure- Active Directory- User Licensing

Technology PlatformWith the correct tools and team in place, managing your software assets will provide you with significant cost savings and control over your IT estate.

License Dashboard designs and builds innovating market leading tools that, when combined within a SAM platform, provide more automation than any other vendor - effectively adding another member to your SAM team.

Designed and built by SAM professionals for SAM professionals

Technology Platform

How Our Platform Works

Provides enterprise license and contract management. Reconcile all aspects of your SAM environment to ensure compliance.

Discover what’s installed across your network with Dashboard Discovery, LD ScanWin or Lansweeper.

Real time BI reporting application across any device for stakeholders across an organization.

Inventory data normalization, aggregation and transfer solution.

Share critical information across your organization and populate your CMDB such as ServiceNow.

License ManagerFrom the seamless and automatic import of Microsoft Licensing Statements (MLS), to bulk data uploads from reseller records, to the wizard based entry of individual licenses, License Manager is designed to make the process of building an accurate and reliable license repository as painless as possible.

Connect to 70+ Inventory ToolsLicense Dashboard has developed a range of out-of-the-box connectors designed to integrate your existing audit solution into License Manager. There’s no faster way to start managing your software licenses.

Manage Software Licenses AutomaticallyLicense Manager automatically scours entitlement sources (such as the MLS) ensuring all items are checked against manufacturers’ software catalogs and that special licensing terms, such as upgrades and maintenance, are associated with the necessary base licenses. Likewise, any additional or improved installation granted by grandfathering rights or tech guarantees.

Automatic Collation and Comprehension of Licensing EntitlementsLicense Manager needs just a few minutes to achieve what would take consultants and previous-generation license management solutions weeks, if not months. 15 years of built up software dictionaries have enabled License Manager to hold all historic software records.

Leading Data Center and Virtual Environment VisualizationLicense Manager’s dedicated workspace creates a single pane of glass for managing both physical and virtual relationships. This provides an easy to understand visual of guest host clusters and Data Center relationships, as well as the impact of any mobility granted and the understanding of any affinity and anti-affinity rules.

Understand and Assign User Based LicensingNow is the time to prepare for your vendor offering user based subscription licensing schemes. License Manager will help you understand who is assigned to what, and will reveal their exact entitlement to deploy across endpoints, automatically resolving multiple user subscription aliases to a primary user account.

Advanced Platform ManagementIncluded in the standard edition of License Manager is the ability to manage complicated vendors such as IBM, Oracle and SAP. With their own workspaces, aligning the complicated licensing rules with consumption data has never been easier.

Insight Into Cloud ConsumptionCurrently, customers struggle to define their cloud, on-premise and hybrid license entitlements. Working with License Manager, you can produce a clear definition between each license type and make strong recommendations for predicted spend.

Page 5: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

Designed and built by SAM professionals for SAM professionals

8 9 [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ) [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ)

LD PortalLicense Dashboard Portal helps organizations share software usage monitoring information in an intuitive BI application across business departments.

You can now optimize the value of data collated and held across the different products within the License Dashboard technology platform. Furthermore, License Dashboard Portal makes your data accessible and meaningful to any business unit / department involved in the SAM process.

Software Usage Monitoring with Bespoke, Tailored ReportingAccessible from all common device types, License Dashboard Portal enables role-based access to a wealth of SAM information, empowering stakeholders and benefiting your entire organization.

Using Qlik technology, we have built an intuitive reporting app offering a high level estate overview with the ability to drill down into specifics around SAM areas such as devices, servers, and BYOD. Stakeholders can personalize their own workspace to see a more detailed level of reporting that’s most relevant to them.

Real time information at your fingertips – Providing immediate, detailed insight into Effective License Position, software utilization, entitlement and procurement record reporting throughout your organization.

Customized workspaces and reports – Intuitive reporting using the information collated and aggregated by Data Navigator and optimized in License Manager, License Dashboard Portal uses standard personas to report by business unit or region.

Clear return on investment – Track and control your organization’s IT estate in order to improve budgeting and strategic planning, and optimize vendor negotiations while proactively managing risk and compliance.

Azure Billing DashboardThe Azure Billing LD Portal app is designed to keep you fully up to date with all Azure usage and billing, including alerts for any service overage.

A hugely important addition to our current Apps and reports within LD Portal that offer full visibility of your compliance and usage for your entire estate within a single centralized view; all enabled by our platform’s ability to consolidate discovery data from multiple sources in one place.

Key Features

Monitor Your Azure Cloud applications with LD Portal

Report Azure platform consumption

Manipulate data and save customized reports

Monthly trends / consumption analysis

See complex Cloud usage in a single unified view

Discovery SolutionsDiscovery from License Dashboard tracks all IT assets deployed across your organization. Whether the aim is to take control of software licensing, drive down IT costs or ensure that projects are brought in on time and under budget, Discovery provides a baseline of asset information across the entire network.

License Dashboard is capable of multi-platform discovery across Unix, Linux and Windows network with agent-based or agentless Discovery solutions – Dashboard Discovery, LD ScanWin and Lansweeper.

Dashboard DiscoveryDashboard Discovery offers full hardware and software inventory using client Agent based auditing technology.

It sits on the desktop or server and collects critical hardware and software information, ready to be quickly deployed either from the administration console or via your organization’s preferred application deployment solution.

LD ScanWinLD ScanWin is a utility that can be used to inventory Windows devices without the need to deploy an agent. As a console application, it can be run from the command prompt, or scripted for automation.

LD ScanWin collects the following information from Windows devices:

- Device hardware and configuration information

- Windows Operating system edition

- Installed software (MSI Installs)

- Microsoft SQL Server instances and editions

- Single device – provide the device name when running the utility

- List of devices – provide a text file containing a list of device names

- Active Directory – retrieve device and user name information

LD SCANWIN

LansweeperLicense Dashboard have partnered with Lansweeper to provide a full end to end discovery technology that covers all platforms, this integrates with License Manager and can be scheduled to collect data on any frequency.

Users can schedule a full network scan by IP range and set critical servers to be scanned every hour or use active scanning and integrate active directory to continuously keep your inventory up to date. Configure scanning just the way you want it to be. One agent based scanning method is available, using it is completely optional. All other Lansweeper scanning methods do not require agents on your machines.

Page 6: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

Designed and built by SAM professionals for SAM professionals

10 11 [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ) [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ)

License Dashboard Portal LD Web API

License Dashboard have introduced its own API to support its customers to maximize the data encapsulated across the License Dashboard technology platform. License Dashboard Web API provides a standard interface for organizations to retrieve valuable data stored within License Manager and share with other business critical systems.

The retrieved data can be displayed in any third party system that can include ITSM, CMDB such as ServiceNow and standalone inventories. LD Web API is designed so that it is accessible locally and across the internet through secure publishing, ensuring that the data can be accessed securely through any remote system by opening the ‘back door’ of License Manager, we grant access for third party systems to access and call the relevant data in order to consume, centralize and view in the desired platform.

Business BenefitsWhether you have our On-Premise solution or a SAM Managed Service, you can utilize the API as it supports both single tenant and multi-tenant deployments. Single tenant mode has authentication disables, and has a single connection to one License Manager database. Multi-tenant mode has authentication enables, and has a separate configuration file where multiple tenants can be configured – each of which has a connection to their own License Manager database.

LD Web API enables your organization to;

- Make the most of existing technology investments

- Provide consistent levels of data transfer

- Centralize ITAM data

- Ensure information quality control

ServiceNow IntegrationLicense Manager API enables organizations to access the valuable data consumed within License Manager, and display it in any third party system – such as ServiceNow.

The result is a single, centralized system to manage an organization's ITAM estate and supporting IT Service Management Disciplines i.e. Incident and Change Management. The integration allows users to make the most of their existing ServiceNow investment and provides a structure for consistent data and automated transfer. Information held in License Manager such as Software Catalog information, Asset information and Compliance position are shared with ServiceNow.

The ServiceNow CMDB will be enriched with normalized hardware items (physical & virtual), software items, highlighting license requirements per product and managing dependencies such as, suites, bundles and platforms. Software request work-flows will be enhanced by having product compliance information available in ServiceNow. End-user time is optimized by centralizing the relevant and required information to make informed business decisions available in one system.

SAM Managed ServiceOur SAM Managed Service is in use across all industries and we understand how IT security and data policies can differ. Our agile service means we can design a solution in keeping with your organization, working as extension of your IT team, seamlessly managing the IT assets deployed across your estate.

Our Managed Service can be up and running in weeks, not months. So rather than waiting for an audit request from a vendor, we can highlight potential risks, confirm devices and products are being efficiently consumed and quickly improve ROI on purchasing decisions.

Designed and built by SAM professionals for SAM professionals

Managed Service Reporting Cycle

01Data Submission

02Data Validation

03Data Cleanse

04Data Review

05Data Clarification

06ELP Generation

07Managed Service

Report

08Report Review

Meeting

How Our Services WorksLicense Dashboard use the same Software Asset Management automation tools that we have developed in-house to deliver our Managed Services. An organization’s inventory data is discovered by our Dashboard Discovery tool or existing discovery tool. This data is then normalized and enriched before our expert consultants use License Manager to reconcile the inventory data against the organization’s license entitlement. From this, a clear picture of compliance and optimization is presented back to the organization via License Dashboard Portal.

Service BenefitsContract Renewals – ensure you’re using exactly what you are paying for, License Dashboard's Managed Service will highlight when a license or maintenance contract is coming to an end so you can clearly understand your usage and see what you need to renew.

Re-harvesting licenses – One of the largest overspends we see is customers purchasing licenses that they don’t need. To prevent this from happening, License Dashboard’s Managed Service can provide you with the information you need to understand what is active across your estate and lead you to an informed purchasing decision when necessary.

Contract negotiations – Ensure you are utilizing all the terms correctly when you come to signing a contract – new or old. License Dashboard’s Managed Service can help prevent none compliance that our customers may not even be aware of and remove clauses that may change over the course of the agreement.

Policies and procedures – Our license specialists are on hand to assist you in implementing a SAM process throughout the entire organization. Ensure all employees are complying with standard policies and remaining compliant.

- Remove any overspending across your environment

- Improve IT processes and deliver better services to your colleagues and customers

- Better align your software strategy and needs with business incentives

- Improve software compliance and ability to respond to software audits

Page 7: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

Designed and built by SAM professionals for SAM professionals

12 13 [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ) [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ)

Software Recognition Service Licensing ConsultancyOur Software Recognition Service deciphers your data to build a meaningful software list, helping you to remain compliant, optimize spend, and minimize costs. License Dashboard's service will help your organization free up time and resources for business critical tasks.

In order to make the most of the vast data held in your SAM tool you need to filter out the noise and turn it into usable information. Only then can you fully optimize your software usage, ensure compliance, and minimize future spend. The challenge for SAM managers is making sense of the lists of raw file data gathered from multiple inventory tools, gaining a single version of the truth for what is installed across your estate and, critically, whether it is licensable or not.

Software Recognition from License DashboardSoftware is categorized by our global team of License Dashboard data analysts, with unrecognized files/applications matched, normalized, and classified by our experts.

All files are matched within License Dashboard’s recognition database. Our data analysts focus on the missing and unmatched signatures using our cognitive in house data normalization and recognition systems that update our master dictionaries daily with new applications.

Key BenefitsEnsure correct inventory results - All files are matched within License Dashboard’s recognition database with License Dashboard analysts focusing on the missing and unmatched signatures, using our cognitive in house data normalization and recognition systems that update our master dictionaries daily with new applications.

Work with any inventory tool - The License Dashboard Software Recognition Service can cleanse and normalize audit data from all inventory solutions, including our own Dashboard Discovery.

Vastly increase the percentage of your recognized estate - A large proportion of unmatched executable data could be worthless legacy software, system files or in-house applications. Filtering out this background noise from your licensable estate will boost your overall discovered percentage within your SAM tool.

LD Web APIDo you have other systems that might benefit from this cleansed and normalized data? LD Web API makes this possible. Contact us now to find out how this and all the other information held within License Manager can be readily accessed via our API.

Does your inventory data tell the truth, the whole truth and nothing but the truth for all software installed across your estate?

License Dashboard SAM experts not only understand all the major vendor licensing schemes - from Adobe to Symantec and everything in-between - they also know how to define SAM programs that will drive significant cost savings across the enterprise.

License Dashboard helps organizations of all sizes overcome their software licensing and optimization challenges, including software vendor audits, by providing the levels of licensing expertise not often found in-house.

Vendor Audit ProtectionAccording to Gartner, the vendors most likely to audit customers are IBM, Oracle, Microsoft and SAP. Most organizations utilize the software and hardware from at least three of these vendors. Our licensing consultants will help your organization create a SAM program that ensures you are in a position to respond quickly and confidently.

Although there doesn’t seem to be a definitive reason behind what prompts a software vendor to audit a specific organization, we have noticed certain triggers that inspire vendors:

Business Growth – If your revenue increases, or your company expands, it could lead to a change in licensing.

Licensing History – If your organization’s rate of purchase drops or increases, it raises questions around how your organization is remaining compliant.

Technology Evolution – Virtual desktops, BYOD and cloud make already complicated licensing terms even more challenging.

Licensing Expertise Including:

Are you in a fit state to be audited?Analyst firms now estimate that organizations have a 68% chance of being audited by at least one software vendor in a 12 month period.

Are you wasting your software budget?Our audit history has revealed that organizations, on average, over-spend by 20% on software licenses they don’t need in an effort to remain compliant.

Are you bogged down by transactional tasks?Gathering, consolidating and normalizing software install and usage data, as well as license entitlement, is an arduous, manual task, taking weeks or even months.

Software License OptimizationBeing vendor audit ready is just half the battle. Many organizations over-spend on software by purchasing unnecessary software licenses.

Optimizing software licenses begins with collecting all of your organization’s entitlements, from all software vendors, into a single location. This is often one of the most laborious and error-prone stages of software license management. License Dashboard's consultants ensure software optimization & consolidation becomes easy.

When a MLS or other reliable proof of license entitlement is unavailable, License Dashboard’s License Cleanse service can be the difference between your software license optimization project stalling or racing ahead. Our experts can help you to take documents not usually considered suitable for license evidence, and turn them into credible proofs of entitlement.

Saving Money Through License Optimization

Page 8: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

Designed and built by SAM professionals for SAM professionals

14 15 [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ) [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ)

An Effective SAM Solution SAM Beyond Compliance

- Landesk- Frontrange- Casper / Recon- Altiris- SCCM & MAP- LD Discovery

- ILMT / Big Fix- SAP LAW- Dell Kace- Oracle LMS

- VMware- Microsoft- Citrix

- Extrapolation- CALs- SPLA SALs- RDS / VDI Usage

- Office 365- Azure- Active Directory- User Licensing

Desktop / Servers Advanced Platforms Virtual Server Non-Discovered Cloud User

Inventory Network Connectors

Software Recognition

Service

License Manager

Tailored Options

Software License Review

Audit Defence

Software Optimization Service

Application Rationalization

Procurement Advisory Service

Reconciled Data

Core Services

Familiarization Training

Contract Alerts

Contract & Entitlement Upload

Entitlement Mapping

Quarterly Rationalization Reporting

Reconciled Data

LD Portal LD Web API

Vendor Specific Expert Consultancy

- Microsoft- IBM - SAP - Oracle

- VMware- Quest- Micro Focus - etc

CMDB (ServiceNow etc)

A full SAM solution goes beyond license management. License Dashboard can provide an end-to-end solution encompassing tooling, service and consultancy to ensure our customers are making the most of their software licensing.

There's more to SAM than simply managing licenses. An effective Software Asset Management program can be the cornerstone of robust IT management and benefit inter-connecting activities such as cloud transition, cyber security, data center management and software optimization.

Not only this, but by successfully implementing such a tool or service an organization will also be establishing a central store of data on a host of other IT related areas, such as IT hardware and purchases, which can be useful to a large number of different parts of an organization.

Licensing Management /

SAM

IT Environmental Control

Cybersecurity

Cloud Readiness

Software Optimization

Policies and Procedures

License Management is Just a Small Part of SAMOrganizations often fail to realize that Licence Management is a reactive function, and forms only a small part of the wider SAM function. Delivering a licence management service will require the SAM function to interact with a number of other functions within an organization.

IT Environmental Control

- Organization has tighter control of IT assets introduced into their estate.

- Better forecast and control spend and reduce potential security and compliance risks.

Cybersecurity

- Visibility of IT security risks in your estate.

- Structure plan for remediation.

- Best practise to prevent future risk occurring.

Cloud Readiness

- The knowledge of which IT functions are ready to move to the cloud.

- Recommendations on how to achieve this.

Software Optimization

- Working with stakeholders outside of IT.

- Identify gaps in data.

- Provision of license purchase data.

Process & Governance

- The business is aligning their enterprise agreements to their IT plan.

- Maximise value from their agreements & minimise overspend.

An effective SAM function has capabilities far broader than just Licence Management, and can provide a central hub for information that can prove useful to people across an organization.

Page 9: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

Designed and built by SAM professionals for SAM professionals

16 17 [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ) [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ)

Recognized in Gartner Critical Capabilities for SAM Tools Report – Scoring within the top five vendors globally for all use cases

KMPG tools accredited

Technology and process approved by Ernst & Young

LD Technology BenefitsUtilizing License Dashboard's technology to enhance your software asset management program brings a number of unique benefits, both in terms of technology and business applications.

A SAM solution from License Dashboard is both effective in terms of its capabilities and realistic in terms of return on investment. License Dashboard are a key player in all levels of the market, with suitable options ranging from smaller organizations to the largest of enterprises.

Further to this, License Dashboard’s SAM solutions can be implemented in a matter of weeks rather than months, speeding up that return on investment for the end user. We are also focussed on the continuing development of our product set, ensuring we can provide an effective SAM solution in the rapidly developing IT world of cloud and SaaS software agreements.

Our ExperienceLicense Dashboard has been helping organizations take control of their software assets for over fourteen years. Our SAM technology and services evolve with our customers, ensuring they have never been more prepared for a software audit.

2.8 million

Devices supported worldwide

14 years

Experience helping customers with license compliance

1800+SAM service projects performed

70+ Audit connectors already built

Updated Daily

Software dictionary continuously updated with new applications

License Dashboard’s world-class SAM and ITAM solutions align to the ISO standards set out in ISO/IEC 19770-1, 19770-2 and 19770-3.

Fast ImplementationYou can begin to see a return on investment in as little as three weeks with License Dashboard as there is often no requirement to install new discovery agents.

Role Based BI ReportingLicense Dashboard Portal eliminates the need for the IT department to create SAM reports. Specific views can be created for the C-Suite showing the information required.

Manage User Based LicensingApplications such as Office 365 are now licensed on a per user and device basis. License Manager can automatically assign a user to a device and allocate the correct license.

Business Benefits

Business Unit ManagementLicense Manager makes it easy to manage multiple business units across disparate locations, ensuring License Dashboard are a prime choice for global organizations.

Data Center VisualizationLicense Manager allows a business to create visualizations of the data center, clearly mapping complex environments.

Discovery Tool AgnosticMake the most of existing investments by connecting License Manager to existing discovery tools or using a blend to ensure complete network coverage.

SAP, Oracle and IBM WorkspaceIncluded as standard, no extra modules required to manage specialist database vendors. Connect to ILMT / Big Fix and SAP LAW reports.

Automatically Populate CMDBLD Web API allows an organization to automatically export valuable ITAM data direct to the CMDB such as ServiceNow, once again optimizing existing investments.

Technology Benefits

Licensing Rules Applied AutomaticallyManage the relationship between upgrade licenses and base licenses and differentiate term specific licences. Maintain and effectively track maintenance agreements.

Track Azure ConsumptionLicense Dashboard Portal connects directly to the Azure Billing Portal, visualizing usage data in a dedicated BI app.

Experience You Can Rely OnWe’ve completed over 1,800 Software Asset Management projects, saving our customers up to 30% of their overall IT spend within the first year of implementing our SAM solutions. Market leading software license specialists keep our customers ahead of licensing changes and remain compliant, using our discovery tool agnostic approach.

Page 10: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

Designed and built by SAM professionals for SAM professionals

18 19 [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ) [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ)

MethodologyTo understand the process behind controlling your IT assets we have designed our methodology to manage each stage of your Software Asset Management program.

Understanding your licensing position is an essential aspect of preparing for future infrastructure changes, mass software deployments or mergers and acquisitions as well as any current or future cloud transition. Nowadays there is so much more to Software Asset Management than purely being ‘audit ready,’ although this still remains a primary benefit as organizations face a 68% chance of receiving a software audit in the next 12 months.

RecognizeBalancing the equation of what is deployed across your estate and what you are entitled to be using. The first step of any Software Asset Management program is to establish a baseline of what software is deployed across your network and what entitlement is available.

Recognize Optimize Control

Stage 1

Stage 2

Stage 3

Understand Your

- Estate size

- Environment complexity

- Software install and usage

- License evidence

- Apply best fit license entitlement

- Re-harvest unused licenses

- Uninstall unused and unlicensed software

- Maintain optimal position

- Establish people, processes and communication

- Negotiate contracts with confidence

- Share reports and deliver ROI

Tool AgnosticConnect to over 70 inventory tools on today’s market

Multiple SourcesAutomated ability to enrich data from multiple sources

RecognitionExtensive product recognition, dictionary updated daily

Cross PlatformCollection and reconciliation from virtual environments and cloud based applications

Automatic ImportsImport entitlement data such as an MLS in seconds

OptimizeLicense Dashboard’s technology platform allows you to continue to monitor new application installs or product usage across each Business Unit’s estate and ensures that the existing surplus license rights are consumed instead of acquiring new licenses.

AutomationAutomated upgrade and downgrade rights

IntelligenceBuilt in license Intelligence to save time and ensure accuracy

ApplicationMaximize software investment by applying appropriate licensing

SecureHighlight potential security threats

AnalysisMonitor and control network changes, with compliance and asset trend analysis

ControlCommunicate vital SAM data across the business using License Dashboard Portal, implementing a governance and process structure to ensure ongoing SAM best practice.

Personalized Dashboards Role Based MI

Interactive Visualizations

Customer Branding

Responsive Notifications

Multi Device Support

RAG Displays Lock Down Reports

Intuitive Interface

Page 11: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

Designed and built by SAM professionals for SAM professionals

20 21 [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ) [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ)

SAM Benefits

Become a PartnerWe understand that no two organizations have the same preferences for producing and delivering Software Asset Management solutions to their customers. That’s why we’re pleased to offer bespoke partner models so both new and existing partners are given the flexibility they need to maximize the market opportunity around SAM, license management and compliance.

What Our Customers Say

License Dashboard Authorized Reseller (AR)

License Dashboard Authorized Resellers are trained and accredited to sell our perpetual and subscription licenses, and provide first-line support to customers. This partner model is optimized for resellers and channel partners who want to offer their customers a highly effective license management and SAM toolset.

Where ARs wish to sell the product, but do not have resources or bandwidth to provide SAM professional services, these can be provided by License Dashboard’s team of licensing experts.

Full sales and technical training so you know the solution inside out

Recurring revenue sources and generous partner margins available

Dedicated marketing support teaches you how to sell the solution effectively

License Dashboard Authorized Service Partner (ASP)

License Dashboard Audit Partners wrap our technologies into a comprehensive service offering. Within this partner model there is the ability to white label the technology interfaces so Partners can reflect their own services.

Designed for Partners who are actively and frequently involved in regular license audit work, our ASP program is perfect for organizations who are responsible for establishing and maintaining their customer’s hosted environments. If you would like more information on our Partner Programs, speak to our team.

Full sales and technical training so you know the solution inside out

White Label rights to the hosted solutions mean your organization carves its name in the SAM market

Introduce multiple revenue streams through SAM as a fully Managed Service

Global PresenceLicense Dashboard's partner network services customers all over the world with representation in the UK, Northern Europe, North America, Israel, India, West Africa and Australasia. Partner's receive full training and ongoing support to ensure a first class Software Asset Management service is provided to end users across the globe.

Group Head of IS Operations - 7,500 seat Top Five UK Construction Business

To summarize our approach to ITAM – We want to ensure we use what we own and own what we use. Whilst we believe we are in good shape on both counts, it has historically been a very manual and resource intensive process to understand our license position across many vendors and to really understand what is being used. So the introduction of a toolset was really about making the ongoing lifecycle of Software Asset Management much simpler, efficient and effective.

We undertook a very in-depth analysis of the market, comparing five different SAM tool vendors. Whilst we found that nearly all the partners were mature in their approach, and all of them were dealing with the rising challenge of managing new licensing models as a result of cloud; there are a couple of key areas which we believe License Dashboard really stood apart for us -

Firstly - We recognized the value of leveraging our multiple, existing toolsets and data feeds in what is a complex and devolved business. License Dashboard didn’t impose any particular data collection client on us, which meant we could continue using the multiple data sources we had invested in and learned to trust over the years. License Dashboard seamlessly works with these tools “out of the box.”

Secondly – We liked the look and feel of the tool and felt it had been designed with the user in mind. The self-service portal side of the product is perfect for our business community who like the ability to get to information quickly without the need to request information formally from our ITAM team.

Finally – The License Dashboard team seems to be passionate about their product, its ongoing development and support, and alignment to its customers and that’s very much the same as our business, so all in all a great partnership to leverage.

"

"

Manager, ITSM Software Asset Management - 100,000+ Seat US Healthcare Provider

Prior to engaging with License Dashboard we were experiencing a significant effort to manually consolidate data from a number of disparate inventory sources. The lower cost, unlimited license option and wide number of inventory sources supported made License Manager from License Dashboard the number one solution for our organization.

Using License Dashboard's technology platform allows timely access to the most complete asset inventory available in the organization. It also allows us to respond to a wide range of internal and external hardware/software data requests required for reporting, audits, and compliance activities."

"

Our objective is to deliver world-class Software Asset Management to all organizations. We provide innovative and adaptive solutions that track and manage changing licensing programs to enable organizations to reduce spend on software licenses, save IT professionals vast amounts of time on manual tasks, and reduce the risk of licensing non-compliance.

Page 12: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

Designed and built by SAM professionals for SAM professionals

22 23 [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ) [email protected] www.licensedashboard.com

+44 1904 562 217 (UK) / +1 855-773-3404 (US & Canada) / +61 1800 502 881 (AUS & NZ)

Our Offices and Partners

Designed and built by SAM professionals for SAM professionals

Designed and built by SAM professionals for SAM professionals

Designed and built by SAM professionals for SAM professionals

Designed and built by SAM professionals for SAM professionals

License Dashboard OfficeLicense Dashboard Partner

License Dashboard Head [email protected]+44 (0)1904 562 217Blenheim House, York Road, Pocklington, York, YO42 1NS, UK.

License Dashboard [email protected]+31 (0)30 320 0841IT Syndicaat Prins Hendrikweg 35 Vleuten 3451 CK Netherlands.

License Dashboard [email protected]+1 206 412 21561209 Orange Street, Willmington, Delaware 19801, New Castle County, USA.

License Dashboard Offices License Dashboard Partner Locations

United KingdomComputacenterwww.computacenter.com

USAUniversal Management Solutionswww.umsol.com

CanadaCompugenwww.compugen.com

IsraelEmersetwww.emerset.com

NigeriaReliant 360www.reliant3sixty.com

India XORisk Consultingwww.xorisk.com

Why SAM?SAM is important, we know you know that, but there’s a perception that implementing the right SAM solution can be complicated and sometimes that leaves it slipping down the senior manager’s agenda. It doesn’t have to be that way…

Why SAM Should be a Priority

Most organizations overspend on software by up to 30% of their IT budget

Many are over-licensed on software by 60%, and under licensed by 30%

There’s a 68% chance your organization will receive an audit request in the next 12 month

How we Made SAM Easier

No need to replace your existing inventory solution. We can plug into over 70 different discovery and inventory tools

Our solutions can be delivered as a fully managed service, or on-premise. It’s your call

With our automated solutions, you can begin optimizing your Effective License Position in minutes

Writing a Business Case for SAM

You’re probably already sold on the benefits of implementing a SAM solution, but the next challenging step is selling it internally. That can mean a lot of research and writing. License Dashboard is here to help. We’ve delivered thousands of successful SAM projects, so we know what works. We’d love to offer support in writing your business case.

Software License OptimizationBeing fully prepared should a software vendor send notification of an audit is only part of SAM. Ensuring the licenses already purchased are being utilized to their full reduces the change of overspend. By reconciling your organization’s software entitlements against what is actually in use, License Dashboard prevents wasting licenses and highlights non-compliance.

Visibility of EstateUnderstanding which software assets, hardware assets and licenses are being used by your organization at any one time is the first step to saving money and minimizing risk. It’s essential in effective SAM and essential in making strategic procurement decisions.

Data NormalizationYour organization’s software asset management data can come from multiple sources, which means it will likely include inconsistencies in format. Data Normalization from License Dashboard makes sense of your data, and presents it in a readable, usable way.

Software InventoryOnly when you understand what software is being used can your organization create an Effective Licensing Position (ELP), and so a critical requirement of both Software Asset Management and License Management is an accurate audit. Designed to find and report on all software deployed across your network, Dashboard Discovery fully integrates with License Manager to provide a reliable audit source:

Save up to 30% on software spend with a SAM solution provided by License Dashboard's global team.

Page 13: LICENSE DASHBOARD · As well as our technology platform and managed service, License Dashboard employs a large team of experienced licensing consultants with expertise in vendors

FIND OUT MOREFor further information, please contact the License Dashboard Team:

+44 1904 562 217 (UK/Int)

1-855-773-3404 (US & Canada)

1800 502 881 (AUS & NZ)

[email protected]

@LDLtd© Copyright 2018 License Dashboard Limited. License Dashboard Limited - Blenheim House - York Road - Pocklington - York - YO42 1NS - UK

t: +44 1904 562 217 (UK/International) t: 1-855-773-3404 (US & Canada) e: [email protected] w: www.licensedashboard.com

License Dashboard Limited is a trading company within the Bytes Technology Group. License Dashboard Limited is a company registered in England and Wales, with company number 06599902 and VAT number GB 755 3490 15.

KPMG SAM Tool Assessment

Designed and built by SAM professionals for SAM professionals

Our mission is to enable Software Asset Management (SAM), IT, Finance and Procurement teams to make informed decisions and take proactive action.

We do this by highly automating our tool and embedding deep licensing knowledge to take on the time-consuming and laborious license management tasks which produce the business critical license intelligence required to move forward.