How easy life would be without FTP

F ile Tr a n s f e rP r o t o c o l

=FTP

Lif e w it h F TP a s a B u s in e s sU s e r

?Wh e n is t h e a c c o u n t g o in g t o b e s e t u p

Wh a t c l ie n t s h o u ld I h a v e t h e c u s t o m e r?u s e

?Th e f i le is c o r r u p t e d

’ ?Wh e r e s m y f i le

?D id y o u g e t m y f ile

?Yo u n e e d m e t o r e s e n d t h e f i le

Wh a t c o m m a n d w a s t h a t a g a in a t t h e?p r o m p t

, B u s in e s s H a v e F TP P r o b le m s N o t J u s t U s e r s

On 26 June 2009, security researchers at the security tool vendor, Prevx, announced they had uncovered a cache of s t o le n F TPc r e d e n t ia ls belonging to a variety of corporations, including Symantec, McAfee, Bank of America, Amazon and Cisco Systems. Prevx claims that they lost approximately 8 8 ,0 0 0

. u n e n c r y p t e d F TP lo g in s

5

Is It Yo u r Tu r n To M a k e Th e?N e w s

Th e F a ll O f C a r d S y s t e m s

… minimized the impact of the data breach, testifying that the attackers wrote a shell script designed to dump transaction records for "uncompleted" transactions to an FTP site. … only 239,000 discrete account numbers FTP'd,

Personal information of 40 million individuals.

It will no longer be authorized to process credit card transactions through certain card association networks…

Pay By Touch said Monday it will buy the assets of CardSystems Solutions

3 O n ly P r o b le m s w it h F TP

The PeopleThe

Processes

The Technology

Th e P e o p le

FTP t y p ic a lly r e q u ir e s a n a d m in is t r a t o r t o s e t u p a n a c c o u n t

R e q u ir e s c o o r d in a t io n a c r o s s d e p a r t m e n t s a n d c o r p o r a t io n s

N o t e v e r y c o m p a n y h a s t h e p e o p le o r / s k il ls t o s u p p o r t m a n a g e a F TP s e r v e r

/ D e la y s in p r o v is io n in g s e t u p im p a c t b u s in e s s p r o c e s s e s

Th e P r o c e s s

R e q u ir e s a c lie n t a p p lic a t io n t o b ein s t a l le d

N o a le r t s

N o a b ili t y t o c o n f ir m d e liv e r y o f t h e f i le

M o s t o f t e n a m a n u a l p r o c e s s

To a u t o m a t e it r e q u ir e s s c r ip t in g a n d t e c h n ic a l s k il ls t o s u p p o r t

M o s t o r g a n iz a t io n s n o t t o d o c u m e n t in s t a n c e s o f p r o c e s s e s t h a t a r e *d e p e n d e n t o n F TP

*Gartner

Th e Te c h n o lo g y

In h e r e n t ly n o s e c u r it y e x is t s

− Extensions are cumbersome to manage› Certificates/FTPs› VPN› Firewall

, N o t a m a n a g e d s o lu t io n ju s t a p r o t o c o l

R e q u ir e s c u s t o m s c r ip t in g f o rm a n a g e m e n t

’ It s n o t a c t u a lly f r e e

− Hardware− Provisioning/Setup− Support− Maintenance

FTP alone is not a viable option to give you the insight, security and performance and, ultimately, the risk mitigation necessary to responsibly conduct business.

Enterprise Trends & Requirements

The Needs of the Business

Wh a t B u s in e s s e s a n d IT a r e F o c u s in g o n

Resch Research Associates, 2009Multiple selections allowed

Wh ic h o f t h e F o llo w in g Wo u ld Yo u ?Lik e t o S e e Im p r o v e d

Yo u r B u s in e s s is M o v in g D a t a

Yo u r B u s in e s s is M o v in g D a t a

More data movement means more complexity and risk.

R is k is in E v e r y D e p a r t m e n t

How Business Moves Data

FTP is E v e r y w h e r e

Resch Research Associates, 2009Multiple selections allowed

?Wh y Lo o k a t E lim in a t in g F TP

R e lia b le a n d S e c u r e D e liv e r y D r iv e s E f f ic ie n c ie s

Simplify File Transfer & Improve Operations

C r it ic a l P r o c e s s e s In s id e & O u t s id e Yo u r B u s in e s s

Internal File Transfers

• Stock options transfers• Store sales reports• ERP log transfers (EU US)• Clinical trial records

• Payroll data • End-of-period bank records• AR payment processing• Credit card transactions

• Application• Platforms• Geographies• Partners• Business Units

• Data Centers• Suppliers• Outsourced Data Center• Decentralized Processes

Sensitive Data B2B Transfers

Data Center

Partners

C o m m u n ic a t io n s C h a o s

Limited Visibility | Enforcement Issues | Operational Risk

BPM

ftp

AS2files

messages

EAI

B2B

ftp

ftp

E a s y t o U s e f o r c u s t o m e r s a n de m p lo y e e s

?D id Yo u R e c e iv e t h e F ile

’ Wh o s S e n d in g a n d R e c e iv in g?D a t a

Custom & Pre-Selected Ranges

Easy to use Ability to integrate into systems

and workflows Flexible deployment options Auditing, security and reporting Privacy for confidential

communications Support for up to 2GB files Support for mobile engagement

Replacing FTP Requires a solution…

Questions?