PRESENTED BY: MISS PRADHNYA A. TAKALKHEDE (46) MISS PRAJAKTA G. MOON (27) MISS SNEHA N. KHAPARDE (19) MISS SANDHYA KOTKAR (20) MISS AARTI GAJWANI

"When you go to a doctor, there are some very strict, disciplinarian ones and there are some who make light of the illness. Lifebuoy is the second kind of doctor", says AmerJaleel, NCD, LoweLintas.

In 1931, Unilever set up its first Indian subsidiary, Hindustan

Vanaspati Manufacturing Company, followed by Lever Brothers India Limited (1933) and United Traders Limited (1935). These three companies merged to form HUL in November 1956. Hindustan Unilever Limited (HUL) is India's largest fast

moving consumer goods company, with leadership in Home & Personal Care Products and Foods & Beverages. HUL's brands, spread across 20 distinct consumer categories, touch the lives of two out of three Indians.

HUL meets everyday needs for nutrition, hygiene, and personal care

with brands that help people feel good, look good and get more out of life. It is a mission HUL shares with its parent company Unilever. Unilever sells Foods and Home and Personal Care brands in about 100 countries worldwide. HUL is also one of India's largest exporters. It has been recognized

as a Golden Super Star Trading House by the Government of India. HUL's brands like Lifebuoy, Lux, Surf Excel, Rin, Wheel, Fair & Lovely, Pond's, Sunsilk, Clinic, Pepsodent, Close-up, Lakme, Brooke Bond, Kissan, Knorr-Annapurna, Kwality Wall's are household names across the country and span many categories like soaps, detergents, personal products, tea, coffee, ice cream, etc. Exports are a substantial business in HUL, accounting for about 12%

of the company's turnover which includes beverages, marine products, rice & castor.

HULHome & Personal Care Foods Water Purifier

Personal Wash

LifebuoySoap Hand wash Body wash Hand Sanitizer Mens Range

Lifebuoy Total Protect Lifebuoy Mild Care Lifebuoy Nature Pure Lifebuoy Active fresh Lifebuoy Vita Protect Lifebuoy Moisture Plus Lifebuoy Clear skin

Lifebuoy Total Lifebuoy Care

Hydrating Deodrating

Lifebuoy Bar Soaps Mothers are the true

experts when it comes to their familys health. These six variants help you protect your family from the 10 infection causing germs and stay one step ahead of them. Lifebuoy Totalprotect Lifebuoy Mildcare Lifebuoy Naturepure Lifebuoy Activfresh Lifebuoy Vitaprotect Lifebuoy Moistureplus

Lifebuoy Clear SkinLifebuoy Clear Skin provides specialist protection from acne, which results from oil and dirt coming together. Mineral clay or "multani mitti" absorbs the oil from your skin, while washing away germs and dirt to greatly reduce the incidence of acne. In fact, Lifebuoy Clear Skin is proven to reduce acne by up to 70% in six weeks, guaranteeing visibly

Lifebuoy Hand wash Clean, germ-free hands are

the key to good health, as ingestion of germs from unhygienic hands at mealtimes is the most likely cause for common diseases. Lifebuoy Hand wash offers germ protection, with a unique formulation that generates a rich lather. This provides an effective and hygienic wash in every corner of the hands and nails, at the same time leaving your hands pleasantly fragrant. Lifebuoy Total Lifebuoy Care Lifebuoy Nature Lifebuoy Activfresh

Lifebuoy Bodywash Everyday, dirt and pollution

blocks pores, providing a fertile breeding ground for harmful germs, ultimately resulting in various skin problems. Lifebuoy Body Wash provides deep cleansing of pores, protecting against the three root causes of skin health problems clogged pores, over-drying, and germs. Lifebuoy Totalprotect Lifebuoy Mildcare Lifebuoy Naturepure Lifebuoy Activfresh Lifebuoy Vitaprotect Lifebuoy Moistureplus

Lifebuoy Sanitizer Lifebuoy Hand Sanitizer

effectively disrupts bacterias cell membrane & viruss outer coat thereby kills bacteria & inactivates viruses on your hands. Proven to instantly kill 99.99% germs without water. Proven to kill H1N1 virus Dries quickly, is non-sticky and has soothing fragrance. Has Moisturizer and Vitamin E to keep your hands soft and smooth. Two variants: Lifebuoy Total Lifebuoy Care

Lifebuoy Mens Range Lifebuoy Men's Body

Washes are specially formulated to wash away excess oil and sweat, protecting against body odour and other problems caused by germs. Two variants provide the most important benefits to men's skin: Deodorising - protection from sweat and stickiness, and Hydrating - helping to moisturise skin.

YEAR1894 1895 1914 1920

BRIEF HISTORYWilliam Hesketh Lever Launches Lifebuoy in Britain Lifebuoy gets launched in South Asia and South Africa Lifebuoy was sent to soldiers during World War I A fresh approach to marketing Lifebuoy soap in Britain &US, a positive attitude to good health, targeted at females

Sailor was replaced with image of red Lifebuoy soapbar1922 Lifebuoy begins manufacturing in Calcutta, India

YEAR1923 1928 1933 1934

BRIEF HISTORYLifebuoy production changes to mild soaps: improves product appearance and lasting quality Lifebuoy produced two soaps: one for the body, one for household usage Lifebuoy toilet soaps gets launched in UK New factory opens in Mumbai Clean Hands launched as a school programme , educating children on need to wash hands

1939

Lifebuoy provides emergency washing facilities in Britain during the World War II

YEAR1949 1970 1990 2002 2003 2005 2008

BRIEF HISTORYLifebuoy gets launched in Indonesia Lifebuoy was positioned as a soap for sporty people in UK and US Lifebuoy withdraws from US and UK market Swasthya Chetna begins Lifebuoy bar gets a new shape Life without fear- first little Gandhi TV ad show in Asia First Global Hand Washing day on Oct 15 held in over 75 countries and 23 Lifebuoy market

2009

Lifebuoys biggest ever Global relaunch-based on an unprecedented real life clinical trial that focused on practicing the Lifebuoy Way

LOCAL INTERVENTIINDIA: Swasthya ChetnaSwasthyaChetna, which means 'Health Awakening', is a multi-phased activity that works towards effecting hand washing behaviour change in rural communities. The main message of the campaign is "Visibly clean is not really clean".

INDIA: GurudwaraLifebuoy soaps were distributed as gifts in the Gurudwaras. The activation covered 156 Gurudwaras across 138 small towns in Punjab, engaging over 35,000 people with the Lifebuoy health and hygiene message.

WAY OF LIFETo measure the real benefits to those who adopt the 'Lifebuoy Way of Life'. The 'Lifebuoy Way of Life' is a plan proposed by Lifebuoy that focuses on washing hands with Lifebuoy soap on 5 key occasions: Before breakfast, Before lunch ,Before dinner ,During the daily bath ,Immediately after visiting the toilet

SOCIAL MISSION SOCIAL MISSIONLifebuoy co-founded 15th October first ever Global Hand washing Day in 2008. 2009 Guinness World Record success 52,970 Children Hand washing with Lifebuoy in Bangladesh 15,115 Children Hand washing with Lifebuoy at Chennai in India Lifebuoy and the Water Supply and Sanitation Collaborative Council (WSSCC) challenged children to draw a poster which promotes the importance of hand washing with soap. Lucky competition winners from over 20 countries will fly to the UN palace to take part in a high profile international hand washing event.

DISTRIBUTION CHANNEL

Product, price, place, promotionproduct Lifebuoy care bath Lifebuoy Deo fresh soap Lifebuoy Milk care soap Lifebuoy Nature bath Lifebuoy Skin guard Lifebuoy total Package size 120gm 90gm 90gm 90gm 120gm 90gm 75gm 120gm 80gm Price(Rs) 15 12 10 12 15 13 15 15 12

product Lifebuoy Clear Skin

Package size 125gm 75gm

Price(Rs) 20 13

Lifebuoy Hand sanitizer Lifebuoy Hand soapLifebuoy Mens body wash Lifebuoy Family Talc Lifebuoy Hand Wash

100 ml 200ml(Refill pack) 180ml 200ml 100gm 400gm

60 4528 98 28 68

LIFEBUOY VARIANTSLifebuoy (Total Plus) Lifebuoy DeoFresh

INTER COMPETITORSGodrej.no.1(Rs.8), Santoor(Rs.10)

INTRA COMPETITORSBreeze (Rs.8 for 100 gms.)

Cinthol (Rs.13)Dettol(Rs.16), Savlon(Rs.16) Fair glow(Rs.10), No marks(Rs.19)

Liril(Rs.16), Lux(Rs.13)Rexona (Rs.13 for 100 gms.) Fair & Lovely(Rs.10), Dove(Rs 27), Pears(Rs 20)

Lifebuoy Active

Lifebuoy clear skin (Rs.13)

Lifebuoy Nature

Medimix(Rs.13), Chandrika(Rs.12)

Hamaam (Rs.13 for 100 gms.)

PLACE

It has made his strategy like that in every small or big shop

customer will be able to find out the product. It has already appointed 6000 such sub- stockists . As a result, the distribution network directly covers about 50,000villages, reaching about 250 million consumers. By the swasthya chetna project company has already covered great % of villages and is being progressively extended.

Rural:

75% of India's population is in the rural areas; hence about 50% of the soaps are sold in the rural markets. Lifebuoys variants like Lifebuoy plus, Lifebuoy total, lifebuoy active are specially positioned for the rural market. Semi-urban:

For the semi-urban segment, Lifebuoy nature & Lifebuoy fresh is positioned. Urban:

Whereas Lifebuoy clear skin soap, Lifebuoy deo fresh, Lifebuoy international (plus &gold) are meant for the urban segment.

PROMOTION Lifebuoy soap has been promoted through

all type of media like T.V; Radio; Newspaper; etc. HUL also promoted lifebuoy through local bodies like Gram Panchayat', Swasthya Parishad' by offering knowledge for using good and anti-germ products. HUL focused on the promotional campaign in rural sector. They also concentrated on promoting through radio and sponsoring programmes like Krishi Darshan' and Aap ka Swasthya' programmes that have greater number of audience.

In rural areas, Walls were painted with the name LIFEBUOY. Hindustan Lever Ltd. used the big budget film `Krrish' to

market its largest selling soap brand Lifebuoy. HUL was engaged in a co-branded promotion with the film, which involved printing pictures of Krrish's character on its Lifebuoy packs and also giving away merchandise based on the film. Lifebuoy was chosen over the other brands since the brand is all about protection and Krrish's character is also about protecting the world from enemies.

SEGMENTATION The segmentation of the soap market can be done on the basis of three

price ranges Economy, Popular and Premium. The price differential between the premium and economy segments is about 2X. The popular and economy segments accounts for about 4/5ths of the entire market for soaps. Price for 100 Gms. Premium (priced at Rs.15 & more) Popular (priced at Rs.11 Rs.14) Economy (priced upto Rs.10)

Breeze & Lifebuoy falls in the economy category. HLLs premium category

soaps include Pears, Dove, Moti & Liril whereas Hamam, Rexona & Lux falls in the popular category. It can be diagrammatically shown as follows:

Premium (Priced at Rs.15 and more) Popular (Priced at Rs.11 to Rs. 14) Economy (Priced at Rs.10)

GEOGRAPHIC SEGMENTATION World region: Asia Country: India, Pakistan Cities: All cities of India& Pakistan

Target Area: Urban,SemiUrban, Rural.

DEMOGRAPHIC SEGMENTATION Age: 6-50+ Gender: Anyone Income: Rs.5,000+ Target Area : Lower income group

BEHAVIOURAL SEGMENTATION Benefits: Total protection antiseptic

soap. User status : Regular userPSYCHOGRAPHIC SEGMENTATION Social class: Middle & Lower class. Lifestyle: Outdoor- Oriented, Sports-Oriented

POSITIONING The Indian soap market is huge, diverse and constantly

evolving. In terms of benefits sought by consumers, the market can be divided into four broad segments health, naturals, beauty and freshness. Lifebuoy is been positioned by its uses & applications. It is been positioned as a complete family health soap.

POSITIONED FOR Lifebuoy Total Lifebuoy Deo Fresh Lifebuoy Active Green Lifebuoy Gold Care Lifebuoy Clear Skin mothers with active kids young adults who lead active lifestyles As herbal soap for sensitive skin for pimple free skin

DIFFERENTIATION Differentiation between Lifebuoys variants is that

the original lifebuoy had red colour which is now repositioned as lifebuoy active red. Now it has lifebuoy active orange which is orange in colour, active green in green colour, active cool in blue colour, Gold care, deo fresh, plus & total in white colour. Whereas Lifebuoy clear skin is creamish brown in colour (colour of Multani Mitti).

Market share, Market Penetration & Lifebuoys share in the total market share of HUL Soaps have a 98 percent penetration level in the urban markets

and 70 per cent in rural market. HUL relaunched the Lifebuoy brand in 2002 and continues to be the largest selling popular soap in its category. Toilet soap industry is one of the oldest Fast Moving Consumer Goods (FMCG) industry in India. It is among the highest penetrated category within FMCG sector reaching an estimated 95% urban and 87% of the rural households. HUL has the highest household penetration which is 88%. Lifebuoy has the highest market penetration in the soap category which is about 91%. Today, 95% of HUL is its FMCG business. HULs market share in the personal wash segment is about 5658% in which lifebuoys market share is about 18-21%.

LINE EXTENTIONThe line extension of Lifebuoy includes Lifebuoy international (plus & gold), Lifebuoy gold care, Lifebuoy total, Lifebuoy deo fresh, Lifebuoy active (red, orange, green, gold), Lifebuoy cool, Lifebuoy clear skin & Lifebuoy nature.

BRAND EXTENTION

LIFEBUOY TALCUM POWDER

SHOWER GEL

LIQUID HANDWASH

The brand extension of lifebuoy includes lifebuoy hand

wash, lifebuoy shower gel & lifebuoy talcum powder. Lifebuoy liquid hand wash was the first liquid soap. Lifebuoy talcum powder has a 2 per cent value share in the stagnant talcum powder category with Lever's own brand of Ponds Dream flower talc commanding a leading share in the category which is about 70%. In March 2003, HLL had introduced Lifebuoy Family Talc on the platform of health. It has two pack sizes, priced at Rs.28 for 100 gm and Rs.68 for 400 gm. Positioned as a `complete family health' talc, Lifebuoy Family Talc is expected to provide `All day protection' and meant to fight body odour causing germs all day long, according to the communication on the purple and white packs of its talc. While the upper-end consumers would use deodorants, a Lifebuoy powder could work for consumers in the lower strata who are already familiar with the soap.

SWOT ANALYSISLOGO

PARENT COMPANY SECTOR

HUL FMCG

SWOT ANALYSISTAGLINE/ SLOGAN Healthy hoga Hindustan; Lifebuoy hai jaha tandurusti hai waha

USP

Lifebuoy provides 100% better protection from germs as compared to ordinary soaps

STP SEGMENT TARGET GROUP

SWOT ANALYSIS Personal Care Soap, Hand Sanitizer, Hand Wash All households, to provide a 100% antibacterial soap for complete protection

POSITIONING

Lifebuoy's goal is to provide affordable and accessible hygiene and health solutions

SWOT ANALYSISSTRENGTHS 1. First soap to use carbolic acid, which gave it a red colour and strong, medicinal scent. 2. Wide portfolio for the Lifebuoy brand ranging which includes Soap, Hand Sanitizer and Hand Wash. 3. High consumer awareness for the brand of Lifebuoy. 4. Most popular soap brand specially in the rural market. 5. Excellent brand visibility and extensive distribution.

WEAKNESS

SWOT ANALYSIS 1. Lower market penetration in urban areas as compared to rural areas 2. Initially positioned as a masculine soap, which was eventually turned as a family soap. 3. Not been perceived as a beauty soap, and is mainly used just for hand washing

SWOT ANALYSISOPPORTUNITY 1.The Lifebuoy Swasthya Chetana programme uses a' direct consumer contact methodology, and touches the lives of 70 million people in 18,000villages 2. Imparting education about importance of hand washing to prevent spread of germs 3. Used global epidemics like swine flu to further promote products for better hygiene and protection

SWOT ANALYSISTHREATS 1. Competitor brands offering similar levels of protection 2.Considered to be a low-end product, and may find it difficult to move up in the segment

MARKET SHARE VALUE(%) DETTOL LIFEBUOY LUX SANTOOR BREEZE GODREJ NO.1 SAVLON

2004

2005

2006

2007

3.7 18 16.8 4.8 7.4 4.1 0.4

3.9 18.4 15.7 5.4 6.7 4.8 0.6

4.3 18.3 17.5 5.9 6.5 5.6 0.6

4.9 17.6 18.2 6.8 6.3 6.5 0.6

MARKET 2004 SHARE VOLUME(%)

2005

2006

2007

DETTOL LIFEBUOYLUX SANTOOR BREEZE GODREJ NO. 1 SAVLON

2 21.814.2 4.1 11.5 5.5 0.2

2.3 22.213.5 4.9 9.9 6.9 0.3

2.6 21.615.5 5.4 9.5 7.8 0.4

3 20.916.2 6.2 9.2 9.1 0.3

Variant contribution to market share

Hand Wash-Market shares of leading brands

B C G M A T R I X

LIFEBUOY

Lifebuoy is a cash cow for HUL. This is because Lifebuoy is Indias first bathing soap & the first product of HUL as a bathing soap. Lifebuoy has a brand loyalty to a very high extent about 95 %. In the rural India, lifebuoy is synonymous with soap for decades now .Lifebuoy has a major chunk of market share in HULs personal wash segment which is 21%.

YE X I T B A R R I E R S

BARRIER MATRIX

WORST Low Returns High Risk

GAMBLE High Returns High Risk

STABLE Low Returns Low Risk

BEST LIFEBUOY High Returns Low Risk

0ENTRY BARRIE RS

X

Things you dont know about Lifebuoy Things you dont know about Lifebuoy Lord Lever Hume looked out of the window from his home & saw the familiar life saver in port sunlight & the word LIFEBUOY flashed through his mind & he named the soap thus. 2000 lifebuoy soaps are sold every minute. The original Lifebuoy jingle was sung by Late Jagjeet Singh, one of the Indias foremost Ghazal exponents. Lifebuoy has been a trusted brand for over 100 years now.

Things you dont know about Lifebuoy One in ten people in the world use Lifebuoy.

Today Lifebuoy is mainly sold in Asia and parts of Africa. It is market leader

in every Asian market where it is sold. In 2005, Lifebuoy was awarded a 'Citizen Brand' accolade in Indonesia in

recognition of the work the brand has undertaken in hand wash education It is the only soap brand to have ever crossed 100,000 tonnes in sales in a

single year.

Things you dont know about Lifebuoy The Brand Equity Survey, 2003 ranked this mega-brand as one of the Most

Trusted Brands in India. HLL's Lifebuoy becomes first Indian brand to have a special postal cover

which was released on the occasion of the World Health Day in recognition of the phenomenal work done by Lifebuoy for initiating and assiduously implementing the socially beneficial movement.

Innovative ways of reaching out to the customers1. Lifebuoy can implement the idea:Lifebuoy se nahao, tandurusti hi nahi, sona bhi pao i.e. Getting surprise gold coin inside the soap.

2. Another idea could be that: Each letter of the word LIFEBUOY will be printed in each pack of soap & the one who completes the entire word LIFEBUOY will get an educational scholarship.

3. Use lifebuoy Liquid hand wash daily & keep your hands like lily

4. Another Ad which can be placed in banners, Posters, Newspapers, etc.

Germs free health ko tandurusti kahate hain. Doctors jise recommend karte hain. use lifebuoy kehte hain.

5. The brand name LIFEBUOY can be painted in differentcolours i.e. in the colours of its existing variants. For e.g.

L I F E B U O YAnd it can be accompanied by the saying Tandurusti jagaye tan mann mein .. aapka Lifebuoy ab aath rangon mein!!!

6. Whats in your make-up kit today?Lipstick, Eye-liner, Mascara, Eye shadow, Compact powder.. Are you forgetting something? Yes!!! Lifebuoy clear skin soap. The ultimate solution to your skin problems!!!

7. A radio Ad for Lifebuoy soap could be: Tararum pum pum, kabhi khushi kabhi gum, Lifebuoy se nahaya karo., Sare germs ho kum, Tandurust rahe hum, Rojana nahaya karo..!!!!!